Bell 3G Novatek Wireless U760 USB modem User manual

Operatingsystem Microsoft®WindowsXPorWindowsVista™32-bit
USBports 1typeAUSBport
Communication ports 2 free COM ports
I/OResources 1IRQ,4,096bytesofI/Ospace
Memory 128 MB
Disk space 20 MB
Operatingsystem MacintoshOS10.4orlaterwithIntelCPU
USBports 1typeAUSBport
Communicationports N/A
I/OResources N/A
Memory 256 MB
Disk space 20 MB
sYsteM requireMents
sYsteM requireMents
For PC users.ToinstallandoperatetheTurboStick,
ensure your computer has the following system resources:
For Macintosh users.ToinstallandoperatetheTurboStick,
ensure your computer has the following system resources:

Installing the Mobile Connect Basic software
Mobile Connect Basic from Bell is a software application that allows
you to manage your wireless connections over the 3G network.
This software is preloaded onto the Turbo Stick and can be installed
on your computer; no CD required.
Under the Start Menu,selectControl Panel.Anewwindowwillopen
up; select User Accounts & Family Safety,thenselectUser Accounts
and then turn User Account Control onoroff.Lastly,deselectUse User
Account Control (UAC) to help protect your computer,andclickOK.

You may need to restart your computer.
1. Insert the Turbo Stick into an available USB port on your computer.
You will be prompted to install Mobile Connect Basic.
Select Install/Run Mobile Connect Basic. If this prompt does
notappear,youcanmanuallyinstallthesoftwarebyselecting
Start > Run > d:\setup.exe
Note: The drive letter assigned to the USB modem by the computer’s
operatingsystemmaybedifferent(e:\,f:\,g:\,etc.).

2. FollowtheMobileConnectBasicInstallShield®Wizard.Itwillguide
you through the process of installing the Mobile Connect Basic
application. Use the Next and Back buttons to navigate through the
installation.Tocontinuewiththeinstallation,youmustclickAgree to
acceptthetermsoftheLicenseAgreement.
3. Select Restart or Finish to complete the installation. Once the
installationprocedureiscomplete,youmayberequiredtorestartyour
computer.Ifarestartisnotrequired,MobileConnectBasicwilllaunch
automatically.Ifyourcomputerrestarts,launchtheMobileConnect
Basic application by clicking on the Mobile Connect Basic desktop icon.

4. WhenMobileConnectBasicruns,itwillcheckifyourTurboStickhas
been activated. The modem must be activated to operate on the
Bell Mobility network. Mobile Connect Basic will begin the automatic
activation process.
The automatic activation process will make a connection to the
BellMobilitynetwork.Shouldtheprocessfail,MobileConnectBasicwill
prompt you to retry the activation or to try manual activation.
Activating your 3G Turbo Stick

Formanualactivation,youwillneedthefollowinginformation:
• YourMobileDirectoryNumber(MDN)/phonenumber
• YourMobileStationID(MSID)
• YourUnlockKey
ThisinformationcanbeprovidedbyyournearestBellstore,Bell
wirelessdealeroraccountrepresentative.Enterthisinformationwhen
prompted by Mobile Connect Basic.
TheActivationWizardwillpromptyoutoenteryourUnlockKey.
Typethesix-digitnumberintotheeldprovidedandclickNext.

TheActivationWizardwillalsopromptyoutoenteryourMobile
DirectoryNumber(MDN)andMobileStationID(MSID).Enterthesetwo
numbersintotheeldsprovided.
5. After,successfulrst-timeactivation,MobileConnectBasicisnow
ready to use. The main screen will appear.

Todisconnect,clicktheDisconnect button.
The Mobile Connect Basic main program window indicates the status
of the Turbo Stick and enables you to establish a network connection.
Some of the key indicators and buttons include:
ToconnecttotheInternet,clicktheConnect button on the Mobile
Connect Basic main program window.
Using your 3G Turbo Stick
Note:TodisableroamingandonlyconnecttotheBellMobilitynetwork,
select Home Only in the Roaming Selection entry in the Tools Menu.
A.Connect/Disconnect
B. Signal strength
C. Status display
D. Usage counters
E.Minimizebutton
F. Tools menu
G. Roaming indicator
Connect or disconnect from the Bell Mobility wireless network
Graphically illustrated Bell Mobility wireless network
signal status
Indicates the availability of the network and status of
current network connection
Anoverviewofthedatayouhavetransmittedandreceived,
plus a total sum for your reference
MinimizeMobileConnectBasictotheWindows®SystemTray
Selectvariouscongurationoptions,setpreferencesor
reactivate your modem
NoticationthatyournetworkconnectioniswithaBell
partner network (roaming rates will apply)
GE
C
BD
F A

Now that the Mobile Connect Basic software is installed on your
computer,yourTurboStickcanbeinsertedorremovedatanytime.
Asanexternaldevice,theTurboStickisvulnerabletodamageduring
transport. It is recommended that you remove and securely store the
device when transporting your computer.
To insert your Turbo Stick:
1. Remove the protective cap from the device.
2. Insert the Turbo Stick into the USB port. Do not forcibly insert the
device,asthismaydamageboththedeviceandtheUSBport.
3. The computer will beep.
4.StartMobileConnectBasicfromthedesktoporfromthe
AutoPlay prompt.
5. The Turbo Stick powers on when inserted.
To remove your Turbo Stick:
1. Disconnect and quit Mobile Connect Basic.
2. Carefully remove the Turbo Stick from the USB port.
3. The computer will beep.
Using your Turbo Stick on another computer: The Turbo Stick can be
used on multiple computers. Simply insert it and install the Mobile
ConnectBasicsoftwareoneachnewcomputeryouwishtouse.Please
note that data network usage is tied to the device itself and that usage
between computers is cumulative and will be billed together.
Inserting and removing the 3G Turbo Stick
from your computer

Hardware overview
Your Turbo Stick
1. Protectivecap
2. LEDindicator
3. Externalantennaconnector
4. microSDslot
5. USB connector
Your new Turbo Stick must be handled with care to ensure reliable
operation. The following handling guidelines are recommended:
• Donotapplyadhesivelabelstothedevice;theymaycausethedevice
to overheat and may alter the performance of the antenna.
• TheUSBconnectorshouldplugeasilyintoyourcomputer’sTypeA
USB port. Forcing the device into a port may damage the connector.
• Protectthedevicefromliquids,dustandexcessiveheat.
• Storethedeviceinasafeplacewiththeprotectivecaponwhen
not in use.
1.
3.
4.
5.
2.

Inserting and removing a microSD card
TheTurboStickisequippedwithremovable,hot-swappablememory
storage. This feature gives you the convenience of wireless Internet
connectivity and the ability to store data simultaneously to an external
drive without the need for another flash drive; it’s now all in one device.
AmicroSDcard(soldseparately)isrequiredtotakeadvantageofthe
memory storage feature.
Inserting a microSD card:
1. Locate the microSD slot.
2. Remove the plastic microSD slot protection insert and be careful not to
lose it.
3. AlignthemicroSDcardwiththeslot.
4. CarefullyinsertthemicroSDcarduntil it clicks into place.
Removing a microSD card:
1. Gentlypushthecardin,release,anditwillpopout.
2. Insert the plastic microSD slot protection insert.

Saving files to microSD
TheprocessofsavinglestothemicroSDmemorycardonyourdevice
issimilartosavinglestoanyexternalashdriveonyourcomputer.
Saving files from an application:
1. Insert the device into your computer’s USB port.
2. ThecomputerwilldetectnewhardwareandtheUnplug/Ejecticon
will appear in the taskbar.
3. Go to File > Save As.
4. ClickthedownarrowwithintheSave in box to view the contents of
thepull-downmenu.
5. Select the Turbo Stick which appears as a drive letter
(e:\,f:\,g:\,etc.)[MassStorageorRemovableStorage].
6. TypeanamefortheleyouaresavingtothedeviceandclickSave.
Lanyard & keychain accessories:
The lanyard & keychain is a convenient accessory that gives you
maximum portability while on the go.
IMPORTANT:DONOTWEARTHELANYARDANDDEVICEAROUND
ROTATINGMACHINERYORDURINGSLEEP.ANEMERGENCYRELEASECLIP
ISCONSTRUCTEDINTOTHEDESIGN;HOWEVER,INANEMERGENCYYOU
MAYALSOCUTTHROUGHTHEMATERIAL.
Affixing the lanyard or keychain to the Turbo Stick:
1. Remove the cap and locate the lanyard hook on the device and on
the cap.
2. Pinchtheloopedthreadonthelanyardorkeychainandinsertthetip
ofthethreadintothehookholeonthecapandthroughtheTurboStick,
pushing the thread until it exits on the other side of the hook hole.
3. Pushthecaponthedeviceandinserttheendofthelanyardor
keychainthroughtheloop.Pulltotighten.

Troubleshooting
Below is a list of common error messages and possible solutions
regarding the use of your Turbo Stick.
Intermittent connectivity
and/or low throughput
•Relocatetheentirecomputertoadifferentarea.
Bell core network or Bell
high speed network does
not show in the status
display
and/or
The LED indicator on the
Turbo Stick glows red
•Servicemaynotbeavailableinyourlocation.Relocatethe
computer to a different area. Coverage maps are available at
bell.ca/coverage
•Thenetworkmaybeunavailableduetomaintenance.Trythe
connection again at a later time.
•TheTurboStickmaynotbeinsertedproperly.Removeandreinsert
the Turbo Stick into the port.
•Yourcomputermaynothavethecorrecthardwaredriversfor
the USB port. Contact your system vendor for assistance in
installing the correct drivers.
When clicking Connect, the
message “Your connection
attempt to the network
failed” is displayed
•Servicemaynotbeavailableinyourlocation.Relocatethe
computer to a different area. Coverage maps are available at
bell.ca/coverage
•Thenetworkmaybeunavailableduetomaintenance.Trythe
connection again at a later time.
•TheTurboStickmaynotbeactivatedorthephonenumber
suppliedmaybeincorrect.First,attempttheactivationprocess
again,asdescribedinthesectionActivating your Turbo Stick
inthisguide.Ifthisdoesnotresolvetheproblem,contactBell
Client Care.
The LED indicator on the
Turbo Stick is not lit
•
The Turbo Stick may not be inserted properly. Remove andrmly
reinsert the Turbo Stick into the port.
•Yourcomputermaynothavethecorrecthardwaredriversfor
the USB port. Contact your system vendor for assistance in
installing the correct drivers.
The LED indicator on the
Turbo Stick glows amber
•RemoveandrmlyreinserttheTurboStickintotheport.
•Shutdownandrestartthecomputer.
•Iftheaboveactionsdonotresolvethisproblem,contact
Bell Client Care.
Symptoms Solution

Speeds may vary with your technical configuration, Internet traffic, server, environmental conditions
or other factors. Novatel Images: ©2009. Novatel Wireless, Inc. All rights reserved. Ovation, Novatel
Wireless and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc. Designed in the
United States of America. Microsoft, Windows and Windows Vista are registered trademarks and/
or trademarks of Microsoft Corporation in the United States and/or other countries. InstallShield is a
registered trademark or trademark of Macrovision Corporation in the United States of America and/
or other countries. All other brands and product names are trademarks of their respective holders.
System requirements for laptops: Microsoft Windows XP or Vista 32-bit operating system, 1 Type A USB
port, 2 free COM ports; I/O resources: 1 IRQ, 4096 bytes of I/O space, memory: 128 MB and disk space:
20 MB. Macintosh OS X 10.4 and above, 1 Type A USB port, memory: 256MB and disk space: 20MB.
You may also contact Bell Wireless Data Support at:
1 877 DATA-123 (1 877 328-2123)
TheTurboStickcanalsobeusedwithaMacintoshcomputer.Todoso,usethe
Mobile Connect for Macintosh application included on the Turbo Stick itself.
Mobile Connect for Macintosh:
MobileConnectforMacintoshisafull-featuredconnectionmanagerthat
supports the Turbo Stick.ToinstallMobileConnect,inserttheTurboStickand
open the icon on your Macintosh Desktop Finder. Drag the Mobile Connect
icon to a suitable location on your hard drive. You can also drag the icon onto
yourDockinordertolaunchMobileConnectquicker.Whenyourstlaunch
theprogram,MobileConnectforMacintoshwillpromptyouwithinstructions,
asking you to select a device. Choose the U760.
To activate the Turbo Stick,selectActivation Assistant from the Mobile
Connect’s Toolsmenu.EnsureyouhaveyourMobileDirectoryNumber(MDN),
phonenumberandUnlockKeyready.
To connect to the Turbo Stick,clickConnect in the Mobile Connect’s
main window.
Using a Macintosh with the 3G Turbo Stick
PN:90025565