Beltone TV Link 2 User manual

Beltone Direct Phone Link 2
Instructions for use

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Statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this de-
vice may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable pro-
tection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communi-
cations.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harm-
ful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/TV technician for
help.
Welcome
Congratulations on your purchase of a Phone Link 2.
Phone Link 2 will allow you to connect your wireless Beltone
hearing instruments to Bluetooth-enabled mobile phones. This
enables clear and hassle-free phone connectivity, whether you
are at home, in the office or on the move.
The Phone Link 2 also doubles as a basic remote control mak-
ing it possible for you to adjust to volume of your hearing instru-
ments and toggle through programs, when you are not talking
on the phone.
You can also choose to mute your hearing instrument micro-
phone to shut out environmental sound while you are talking on
the phone or when using the Phone Link 2 as a remote control.
Please read this manual carefully to fully benefit from the
Phone Link 2. Ask your hearing care professional if you have any
questions.
For further information you can also check beltone-hearing.com.
For your safety, carefully read the chapter Important Information,
on pages 25-31.
FCC ID: X26BTB-2

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Changes or modifications can void the user’s authority to oper-
ate the equipment.
Intended use
Phone Link 2 is intended to enable wireless Beltone hearing
instrument users to better follow phone conversations. The
essential performance of the Phone Link 2 is to transfer signals
between a phone with Bluetooth capabilities and wireless Bel-
tone hearing instrument.
When not used for phone conversations the Phone Link 2 can
also to be used as a basic remote control enabling volume ad-
justment, programs change and hearing instrument microphone
mute* functionality.
List of countries
Products are intended for use in countries within European
Economic Area as well as Switzerland.
National restrictions:
Norway: You are not allowed to operate the equipment within 20
km of the centre of Ny Ålesund.
This product is in compliance with the following regulatory
standards:
In EU: The device conforms to the Essential Requirements ac-
cording to - Annex I of Council Directive 93/42/EEC for medical
devices (MDD) and essential requirements and other relevant
provisions of Directive 1999/5/EC (R&TTE). The declaration of
conformity may be consulted at www.beltone-hearing.com
In US: FCC CFR 47 Part 15, subpart C, section 15.247 and
15.249.
Other identified applicable international regulatory requirements
in countries outside EU and US. Please refer to local country
requirements for these areas.
The product is categorized as receiver category 2 according to
EN 300 440.
iC: 6941C-BTB2
This Class B digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
*Promise wireless family only.

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Contents
Description ........................................8
Getting Started ....................................10
Turning your Phone Link 2 ON and OFF .................11
Bluetooth Pairing...................................13
Phone operation ...................................16
Volume Control ....................................20
Operating Time ....................................21
Wearing Your Phone Link 2...........................21
Light indicators ....................................22
Introduction to Bluetooth ............................23
Important Information ...............................25
Technical specifications .............................32
Warranty .........................................33
Troubleshooting guide ..............................36
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
In JP:
This device has been granted a designation number by Ministry
of Internal Affairs and Communications under „Ordinance con-
cerning Technical Regulations Conformity Certification etc. of
Specified Radio Equipment (特定無線設備の技術基準適合証明
等に関する規則)“ Article 2-1-xx “This device should not be modi-
fied (otherwise the granted designation number will be invalid)“

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2
13910
7
8
6
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6. Volume control
7. Microphone inlet
8. Mounting clip
9. Hearing instrument pairing button
10.Bluetooth pairing button
Description
1. ON/OFF switch
2. Call pick-up/hang-up button
3. Hearing instrument program toggle
4. Hearing instrument microphone mute button
5. Micro-USB for charging

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Turning your Phone Link 2 ON and OFF
To turn ON your Phone Link 2 slide the ON/ OFF switch (1 on
page 8) down to the ON position. A white ”I” icon will be visible
on the base of the switch and the LED indicator will now blink
green every 2,5 seconds.
To turn it OFF, slide the ON/OFF switch up to the OFF position.
The LED will now stop blinking.
If the battery level is low the LED will blink yellow every
2 seconds indicating that the unit should be recharged.
Pairing to hearing instruments i
Note! The following information is intended primarily for your
Hearing Care Professional, who in most cases will complete the
tasks that are necessary before the Phone Link 2 can be used
with your hearing instruments. However, the process is designed
to be simple and should be easily accomplished by almost
anyone.
Getting Started
Charging the Battery
Before using your Phone Link 2, you
need to fully charge the rechargeable
battery.
To charge it, plug the charging cable
into the Phone Link 2 as shown in the
picture to the right.
Then plug the other end of the charg-
ing cable into a power outlet.
During the charging process, the light
indicator (LED) at the top of the Phone
Link 2 will show a solid red light.
When fully charged and still connected to the charger, the LED
will turn solid green interrupted by a red blink every 2 seconds.
Charging an empty battery typically takes around 3 hours. It is
safe to leave the charger connected overnight – the battery can-
not be overcharged.
• When charging your Phone Link 2 for the first time, leave it
to charge for at least 3 hours, even if the battery indicator
shows that the unit is fully charged (see section about “Light
indicators”).
• For safety reasons, recharge the battery only with chargers
supplied by Beltone.
Do not charge the Beltone Direct Phone Link 2
while it is on your body.

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1. Make sure the Phone Link 2 is turned on. Your hearing instru-
ments must be OFF – this is done by opening the battery
door on the hearing instrument(s).
2. Remove the silver cap from the Phone Link 2. With the tip of
a pen or similar object, press the small white pairing button
one time on the back of your Phone
Link 2 (see picture to the right). The
LED will now blink yellow every
2 seconds to indicate that is
ready to be paired to your hear-
ing instruments. Your Phone Link
2 will remain in pairing mode for
20 seconds.
3. While pairing mode is active, close
the battery doors on both hearing
instruments and make sure they
are ON.
A successful pairing will be indicated by an audible melody
played in both hearing instruments. Also the LED on the
Phone Link 2 will remain lit (yellow) for 2 seconds.
Bluetooth Pairing
If your mobile phone is Bluetooth-enabled and supports the ap-
propriate profiles, it can communicate with the Phone Link 2 only
after completing two simple procedures: pairing and connecting.
The pairing procedure allows you to control which Bluetooth
devices are permitted to communicate with each other. It needs
to be completed only once for each device you wish to use with
your Phone Link 2.
You can pair up to 8 Bluetooth devices with the Phone Link 2,
but only 2 Bluetooth devices can be connected/active at a time.
The pairing procedure is described in the following section.
Once a mobile phone is permitted to communicate with the
Phone Link 2 by the pairing procedure, the connection proce-
dure configures the device to actually output its audio signal
over the Bluetooth connection. This procedure is also described
in the following section.
Pairing to your mobile phone
The pairing procedure is controlled by your mobile phone.
Different mobile phones have different menu structures. You
should therefore refer to your mobile phone’s manual if you
cannot complete the pairing procedure with the generic steps
described here.

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Your Phone Link 2 should now be paired to your mobile phone.
Some mobile phones may ask which Bluetooth service you wish
to enable. Select “Headset”.
Connecting
Once your mobile phone and Phone Link 2 are paired, the mo-
bile phone may need to be connected before it will actually send
the appropriate audio signals.
This function should also appear in your mobile phone’s “Blue-
tooth” menu, usually under a list of “Paired Devices”. In that list,
highlight your Phone Link 2 and select “Connect”.
When your Phone Link 2 and mobile phone are connected, you
may see a headset symbol on the main screen of your mobile
phone, similar to this:
The connection between the Phone Link 2 and the mobile
phone will be maintained for as long as both devices are turned
ON and remain within range of each other. If either device is
switched OFF or gets out of range, you may have to perform the
connection procedure again.
On some phones you can configure “Automatic Reconnection”.
We recommend that you do so if the feature is available. Refer to
the user guide of your mobile phone for instructions on how to
do this if supported.
1. Turn your Phone Link 2 ON and remove the silver cap. Place
your mobile phone next to the Phone Link 2, and make sure
your phone is ON.
2. Find the connectivity settings on your phone. Look for the
“Bluetooth” feature in the main menu or one of the sub
menus, such as “Connectivity”.
3. On your mobile phone, ensure that Bluetooth is turned ON.
4. With the tip of a pen or similar object, press the small blue
Bluetooth pairing button one time on the back of your Phone
Link 2 (see picture below). Now the Phone Link 2 will be in
Bluetooth pairing mode for two minutes.
5. On the mobile phone choose to search for Bluetooth devices.
6. Your mobile phone should present a list of Bluetooth devices
discovered. Select “Hearing Aid Phone” from this list.
7. Your mobile phone may then ask you to enter a passcode. If
so, enter “0000” (four zeros).

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Phone operation
In the table below, you will find an overview of how you operate
the Phone Link 2 when using it in connection with phone calls.
Answering and
ending a call
Push the call pick-up/hang-up button
once
if another call is already active it will be terminated and the new
incoming call - indicated by knocking tones - will become active
if another call is currently on hold it will become the active call
instead
Rejecting a call Double click the call pick-up/hang-up
button
if another call is already active it will remain active, only the new
incoming call – indicated by knocking tones – will be rejected
Transferring a call
initiated on the
mobile phone to
Phone Link 2
Push the call pick-up/hang-up button
once
Put an active call on
hold
Press and hold the call pick-up/hang-
up button for 2 seconds
if another call is currently on hold or an incoming call is pending -
this will now become the active call instead
Note: Except for the answer and end call operations one or
more of the below described operations may be phone depen-
dent, i.e. they may either differ slightly or be absent altogether.
Note: Please be aware that unintentional phone calls can be
initiated by accidentally touching/pressing the “Call Pick-up/
Hang-up” button.

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Last number redial Double click the call pick-up/hang-
up button while no call is active nor
pending
if two mobile phones are connected this operation applies to the
last paired mobile phone
Voice dialling Press and hold the call pick-up/hang-
up button for 2 seconds
if two mobile phones are connected this operation applies to the
last paired mobile phone
This functionality requires that the Voice dialling functionality is
available and activated on your Bluetooth phone
Increase or decrease
the volume of the
speaker at the other
end of the phone call
Push the + sign on the side of the
Phone Link 2 to increase the volume
Push the - sign on the side of the
Phone Link 2 to decrease the volume
Mute or unmute your
hearing instrument
microphones during
a phone call
Push the microphone mute/unmute
button on the front of the Phone
Link 2
This functionality is only available for the wireless Beltone Promise
hearing instrument family

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To mute your hearing instrument microphones push the micro-
phone mute/unmute button (4 on page 8) once on the front of
the Phone Link 2.
To unmute your hearing instrument microphones push the
microphone mute/unmute button (4 on page 8) once on the front
of the Phone Link 2.
Toggle through hearing instrument programs
Push the program button (3 on page 8) to toggle through avail-
able programs in your hearing instrument(s).
Operating Time
Battery consumption and the operating time of your Phone Link
2 depend greatly on the usage of the device.
Your Phone Link 2 battery can be recharged hundreds of times.
If the operating time reduces substantially, please contact your
hearing care professional.
Wearing Your Phone Link 2
Clip your Phone Link 2 on your sweater, jacket or other clothing
so that the microphone inlet (7 on page 9) faces upwards. This
ensures that the microphones in the Phone Link 2 are placed
optimally to pick up your voice during phone conversations.
Remote Control operation
When not on the phone, the Phone Link 2 can be used as a
simple remote control for your hearing instruments*.
Volume Control
Increasing the volume of your hearing instrument(s)
Push the + sign on the volume control (6 on page 9) to increase
the volume of your hearing instrument(s).
Decreasing the volume of your hearing instrument(s)
Push the - sign on the volume control (6 on page 9) to decrease
the volume of your hearing instrument(s).
Depending on the phone, you can also utilize the volume control
that is built in your mobile phone.
Please note that if you have two hearing instruments changing
the volume will apply to both hearing instruments in unison.
Mute or unmute the microphone(s) on you hearing
instrument(s) (Only available for the wireless Beltone Promise
hearing instrument family)
* For the family of wireless Beltone True hearing instruments only: The
Beltone True hearing instrument(s) must be initially paired once with a
Beltone Direct Remote Control (either a customer or dispenser remote
control) to enable the remote control functionality in the Phone Link 2.

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Light indicators (LED)
The Light indicator at the top of your Phone Link 2 serves as a
multipurpose user interface, providing information on the status
of your device.
Blinks Meaning
Normal operation
Battery low
Charging
Fully charged -still con-
nected to charger
Ready for pairing with
hearing instrument(s)
Ready for pairing with
Bluetooth device
Bluetooth call active
Introduction to Bluetooth
What is Bluetooth?
Bluetooth provides a way for devices like mobile phones to com-
municate wirelessly.
First, check whether the phone you wish to use offers Bluetooth
connectivity. Look for the following symbol on the device or its
user guide.
Second, the range of possible applications on a Bluetooth-en-
abled device is defined by “profiles”. The device you wish to use
with your Phone Link 2 must support the appropriate Bluetooth
profiles.
To receive or place phone calls your mobile phone must support
either the “handsfree” or the “headset” profile. Many, but not all
mobile phones support these Bluetooth profiles. Look for this
information in your mobile phone user guide.
Bluetooth Operating Range
In free air, your Phone Link 2 supports Bluetooth operation up
The Phone Link 2 has a swivel clip to ensure that you can always
place it so that the microphone inlet faces upwards towards the
mouth.
For optimal voice pickup keep the device within a range of 15-30
cm from your mouth.

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to a range of approximately 10 meters. Line-of-sight between
the devices is not required. However, the following factors may
affect the maximum range:
• Interference in the environment
• The mobile phone which you are connecting to may support
a more limited range than the 10 meters supported by the
Phone Link 2
If your mobile phone moves out of range, the connection will
be terminated. If the device is then moved again within the
range, the Phone Link 2 will attempt to re-establish connection.
Whether it achieves to do so will depend on delay since the link
was broken and on the mobile phone properties.
Important Information i
Maintenance and Care
• Clean the Beltone Direct Phone Link 2 using a damp cloth.
Never use household cleaning products (washing powder,
soap etc…) or alcohol to clean the device
• When Beltone Direct Phone Link 2 is not in use, turn it OFF
and store it safely
• Protect Beltone Direct Phone Link 2 from excessive moisture
(bathing, swimming) and heat (radiator, car dashboard). Pro-
tect it from excessive shock and vibration.
• Protect the microphone and charger inlets from debris and
dirt. If necessary, use the cleaning brush provided with your
hearing instruments to clean these areas.
General warnings i
• Keep this device out of reach of children
• Beltone Direct Phone Link 2 uses low-powered digitally
coded transmissions in order to communicate with other
wireless devices. Although unlikely, nearby electronic devices
may be affected. In that case, move the Beltone Direct Phone
Link 2 away from the affected electronic device.
• When using Beltone Direct Phone Link 2 and the device is
affected by electromagnetic interference, move away from
the source.

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• Avoid exposing your product to rain, moisture or other liquids
to protect against damage to the product or injury to you.
• Keep the product and any cords and cables away from
operating machinery.
• If the product overheats, if the product has been dropped or
damaged, if the product has a damaged cord or plug, or if
the product has been dropped into a liquid, discontinue use
and contact your hearing care professional.
• Dispose of the product according to local standards and
regulations.
• Do not use in areas where there are explosive hazards.
Ignition of flammable atmospheres
• Do not use the product in environments where there is a
danger of ignition of flammable gasses.
General Precautions i
• Do not use this device in locations where it is forbidden to
use electronic devices.
• X-ray radiation (e.g. CT scans, MRI scans) may adversely
affect the correct functioning of this device. We recommend
that you switch the device OFF before undergoing X-ray
procedures and keep it outside the room.
• High-powered electronic equipment, larger electronic instal-
lations and metallic structures may impair and significantly
reduce the operating range.
• If the hearing instruments do not respond to the device
because of an unusual field disturbance, move away from the
disturbing field.
• Your hearing instruments and this device were given a unique
communication code during the fitting. This ensures that the
device will not affect hearing instruments worn by others.
• Do not make any changes or modifications to this device.
• Opening the Beltone Direct Phone Link 2 might damage it.
If problems occur which cannot be resolved, consult your
hearing care professional.
• Beltone Direct Phone Link 2 may only be repaired by an
authorized service center.

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• Do not use the Phone Link 2 in areas where RF transmission
is prohibited, e.g. air planes etc.
• Do only connect the Phone Link 2 to connections which it is
explicitly intended for.
BUILT-IN BATTERY CARE: iPlease observe the following if
the product contains a battery
• Your product is powered by a rechargeable battery.
• The full performance of a new battery is achieved only after
two or three complete charge and discharge cycles.
• The battery can be charged and discharged hundreds of
times, but will eventually wear out.
• Unplug the charger from the electrical plug and the product
when not in use.
• If left unused, a fully charged battery will lose its charge over
time.
• Leaving the product in hot places, such as in a closed car in
the summer conditions, will reduce the capacity and lifetime
of the battery.
• A product with a cold battery may not work temporarily, even
when the battery is fully charged. Battery performance is
particularly limited in temperatures well below freezing.
Battery warning!i
• ”Caution” – The battery used in this product may present a
risk of fire or chemical burn if mistreated.
• Do not attempt to open the product or replace the battery.
It is built-in and not changeable. Use of other batteries may
present a risk of fire or explosion and the warranty will be
terminated.
• The battery in your product can not be removed or replaced
by the user. Any attempt to do so is risky and may result in
damage of the product.
• Only recharge the Beltone Direct Phone Link 2 only with a
power supply unit that has been supplied together with the
product.
• Dispose of batteries according to local regulations. Please
recycle when possible.
• Do not dispose the battery as household waste or in a fire as
it may explode.
• Batteries may explode if damaged.

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CHARGER CARE: iPlease observe the following if the
product is supplied with a charger
• Do not attempt to charge your product with anything other
than the AC adapter provided. The use of any other types
may damage or destroy the product and could be danger-
ous. Use of other chargers may invalidate any approval or
warranty.
• For availability of approved enhancements, please check with
your hearing care professional.
• Charge the product according to the instructions supplied
with the product.
Charger warning! i
• When you disconnect the power cord or any enhancement,
grasp and pull the plug, not the cord.
• Never use a charger that is damaged.
• Do not attempt to disassemble the charger as it may expose
you to dangerous electric shock.
• Incorrect reassembly can cause electric shock or fire when
the product is subsequently used.
• Avoid charging your product in extremely high or low tem-
peratures and do not use the charger outdoors or in damp
areas.
• Do not charge the Beltone Direct Phone Link 2 while it is on
your body.

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Technical specifications
Operating range: up to 3 m
Wireless: 2.4 GHz
Operating temperature: 0 to 45 °C
Charging temperature: 0 to 45 °C
Storage temperature: -20 to 45 °C
Temperature test, transport and storage information
The product is subject to various tests in temperature and damp
heating cycling between -25 °C and +70 °C according to internal
and industry standards.
Warranty
The Beltone Direct Phone Link 2 is covered by a limited war-
ranty issued by the manufacturer for a period of 12 months from
the day of the original purchase. Please notice that extended
warranties may apply in your country. Please contact your local
Hearing Care Professional for more information.
What is covered by this warranty?
Any electrical component, that because of workmanship,
manufacturing or design defects fails to function properly
under normal use during life of this warranty will be replaced or
repaired at no charge for parts or labour when returned to the
point of purchase.
If it is determined that repair is not feasible, the entire unit may
be replaced with an equivalent unit upon mutual agreement of
the Hearing Care Professional and the customer.

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What is not covered by this warranty?
Problems arising from improper handling or care, excessive use,
accidents, repairs made by an unauthorized party, exposure to
corrosive conditions or damage due to foreign objects entering
the device are NOT covered by the limited warranty and may
void it. The above warranty does not aff ect any legal rights that
you might have under applicable national legislation governing
sale of consumer products. Your Hearing Care Professional may
have issued a warranty that goes beyond the clauses of this lim-
ited warranty. Please consult your Hearing Care Professional for
further information.
Serial number:
Date of purchase:

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TROUBLESHOOTING GUIDE
SYMPTOM CAUSE POSSIBLE REMEDY
The Phone Link 2 does not
respond to any (long or short)
presses on the call pick-up/
hang-up button
The battery in the Phone Link 2
is depleted
Charge the battery
The pairing button on the
Phone Link 2 is pressed but
no pairing melody is played in
the hearing instrument after
the battery doors have been
closed
The Phone Link 2 and hearing
instrument are not within wire-
less range
The Phone Link 2 and hearing
instrument have not been simul-
taneously in pairing mode
Assure that Phone Link 2 and hearing instruments are
within wireless range, and repeat pairing process
Repeat pairing process, and assure that the battery doors
on both hearing instruments are closed within 20 seconds
after the pairing button has been pressed on the Phone
Link 2
The Phone Link 2 cannot be
found by the mobile phone
when searching for it in the
Bluetooth menu
The Phone Link 2 and mobile
phone are not within wireless
range
The Phone Link 2 is not in Blue-
tooth pairing mode
Assure that Phone Link 2 and mobile phone are within
wireless range, and repeat Bluetooth pairing process
The Phone Link 2 is only in Bluetooth pairing mode for 120
seconds after having been activated. Repeat the Bluetooth
pairing process

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TROUBLESHOOTING GUIDE
SYMPTOM CAUSE POSSIBLE REMEDY
The Bluetooth pairing failed The Phone Link 2 left Blue-
tooth pairing mode before
mobile phone completed the
pairing session
The wrong 4-digit PIN code
has been entered
Repeat the Bluetooth pairing process, and assure that the
process is completed within 120 seconds after having been
activated in the Phone Link 2
Repeat the Bluetooth pairing process and if a PIN code is
requested, enter 0000 (four zeros)
The mobile phone is ringing
but the light indicator on the
Phone Link 2 does not flash,
and no ring tones will sound
in the hearing instruments
The Phone Link 2 is powered
off
The Phone Link 2 and mobile
phone have not been paired
The Bluetooth connection
between the Phone Link 2
and the mobile phone is lost
Power on the Phone Link 2
Perform the Bluetooth pairing process and make a Bluetooth
connection between the Phone Link 2 and the mobile phone
As for any details of the Bluetooth operation of the mobile
phone, please refer to its user guide