BENZINA ZERO city 2022 User manual
Owner’s Manual
2Owner’s Manual
Welcome
Welcome to the Benzina Zero Family
The city has all the classic scooter styling but with a modern twist. Under seat LED feature lighting gives a hint of
something a little more luxury.
Owner’s Manual
2022
Owner’s Manual 3
The city is rated to carry the operator and one passenger. Combined weight of rider, passenger, accessories and
cargo must never exceed the maximum rated weight capacity of 229kg. Minimising load will improve the vehicle’s
performance.
The city is designed to travel on sealed roads only. Personal injury or mechanical damage may result if you do not
operate the vehicle in accordance with the guidelines of this manual.
Read this Owner’s Manual carefully, and retain it for future reference.
Running in the Battery, Brakes and Tyres
• Battery: Allow 5 to 8 cycles for optimal battery performance as the system analyses your battery characteristics.
During the first 200km do no run your battery below 40% .
• Brakes and tyres: Ride slowly and apply brakes gently to run in tyres and brake pads during the first 100km. We
recommend keeping speed below 45km/h during the run in period.
⚠Warning! Throughout this Owner’s Manual, these warning boxes indicate that severe personal injury or damage to equipment may result if
instructions are not followed.
All information in this Owner’s Manual is correct at the time of publication. Benzina Zero reserves the right to make changes at any time without
incurring obligation. © Benzina Zero 2022.
Important Notice
4Owner’s Manual
Contents
Important Notice 3
• Running in the Battery, Brakes and Tyres 3
Safe Riding 5
Right Side Overview 6
Left Side Overview 7
Handlebar Controls 8
Instrument Display 9
Key Remote 10
• Activating/Deactivating the Alarm System 10
• Engaging/Disengaging Keyless Mode via Key Remote 10
Key Remote 11
• Engaging/Disengaging Keyless Mode via Start/Stop Button• 11
Ignition 12
• Power On/O 12
• Steering Lock 12
• Disengaging Steering Lock 12
Stands 13
Battery 14-16
• What is Lithium Ion? 14
• Accessing the Battery 15
• Remove/Refit the Battery 15
• Battery Storage 16
• Operating Temperature 16
• Charge Intervals 16
• Long-Term Storage 16
Charging 17-18
• Charging Options 17
• Charger Operations 17
• Charger Features 17
• Safety Information 18
• Limited Warranty 18
Range & Performance 19
Riding Modes 20
• Performance Modes 20
• Reverse Mode 20
Pre-Ride 21
• Pre-Ride Inspection 21
• Starting Procedure 21
Riding 22
• Throttle 22
• Braking 22
Storage & Weight 23
Pillion Passenger 24
Maintenance 25-26
• Cleaning 25
• Tyres 25
• Brakes 26
• How to check the brake fluid 26
Vehicle Identification 27
Warranty 28
• Product Warranty, Returns and Legal• 28
Specifications 29
Owner’s Manual 5
Safe Riding
⚠Warning! Conduct a pre-ride inspection before you turn on the vehicle (see page 21). This will prevent any accidental damage to equipment.
Safe Riding Rules
• Obey all road regulations and ride in a manner befitting road conditions.
• Keep your hands and feet fixed firmly to the vehicle at all times when riding.
• Always be extra cautious at intersections and in high trac situations.
• A compliant motorcycle helmet must be worn at all times when riding.
• Wearing a rider jacket, gloves and boots is strongly advised.
• Ensure that you hold the required rider licence for your state or country.
• Never lend your vehicle to an inexperienced rider.
• Never ride in another driver’s “blind spot”.
• Above all, ride to live; employ common sense in all trac situations.
Further riding rules and tips can be found on the website of your local transportation authority.
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6Owner’s Manual
Right Side Overview
1. Rear view mirror
2. Front brake lever
3. Front indicator
4. Headlamp
5. Front suspension
6. Pillion footrest
7. Rear disc brake
8. Rear brake caliper
9. Rear reflector and number plate light
10. Seat
11. Ignition
12. Throttle
5
4
7
6
789
11 10
1
3
2
Owner’s Manual 7
Left Side Overview
1. Rear brake lever
2. Carry hook
3. Tail light
4. Rear indicator
5. Rear suspension
6. Motor
7. Centre stand
8. Charging socket
9. Side stand
10. Front brake caliper
11. Front disc brake
1 5
2 6
3 4 7 8
9
Left handlebar
Top View
Right handlebar
8Owner’s Manual
Handlebar Controls
1. High beam and low beam
2. Indicator switch
3. Horn
4. Reverse mode switch
5. Cut o switch
6. Headlight switch
7. Hazard switch light
8. Performance mode switch
9. Throttle
2
12 14 16
1513
1 3 4 5 7 86
11 910
Owner’s Manual 9
Instrument Display
1. Accumulated ride time indicator
2. Left turn indicator
3. Ready indicator
4. High beam indicator
5. Charging indicator
6. Mode indicator
7. Right turn indicator
8. Ambient temperature indicator
9. Odometer and trip meter indicator
10. Speed
11. Battery level
12. Brake operation indicator
13. Throttle fault indicator
14. Battery fault indicator
15. Controller fault indicator
16. Motor fault indicator
Keyless Start Button
Key Remote
Alarm On Button
Alarm O Button
10 Owner’s Manual
Key Remote
Activating/Deactivating the Alarm System
1. To deactivate the alarm system, press the ‘alarm o button’ once.
The lights will flash and a confirmation tone will sound twice. Once
the alarm has been deactivated the scooter is ready to be powered
on using the key (see page 12).
2. To activate the alarm system, press the ‘alarm on button’ once. The
lights will flash and a confirmation tone will sound once.
• Important: For the security of your scooter, ensure that you use the
steering lock every time you park your city (see page 12).
Engaging/Disengaging Keyless Mode via Key Remote
1. To engage keyless start mode, double-press the ‘keyless start
button’ on the key remote.
2. A confirmation tone will sound twice as the alarm has been deacti-
vated and the display is illuminated.
3. Your city is now ready to be operated without needing to insert the
key into the ignition.
4. To disengage keyless mode, press and hold the ‘alarm on button’
for 3 seconds until the lights flash and a confirmation tone will
sound once. You will notice the display is no longer illuminated. Be
sure to set alarm by pressing ‘alarm on button’ before leaving the
scooter unattended.
• Important: For the security of your scooter, ensure that you use the
steering lock every time you park your city (see page 12).
⚠Warning! Ensure that the steering lock is disengaged before
operating the scooter in keyless mode.
Start/Stop Button
Owner’s Manual 11
Key Remote
Engaging/Disengaging Keyless Mode via Start/Stop
Button
1. Deactivate the alarm system via ‘key remote’ as per instructions
(see page 10).
2. Press ‘Start/Stop button’ on under the instrument display, a
confirmation tone will sound and the display will illuminate.
3. Your city is now ready to be operated.
4. To turn the city o, press ‘Start/Stop button’ and the display will no
longer be illuminated and you will hear a confirmation tone.
5. Ensure that you set the alarm before leaving the scooter
unattended.
• Important: You are only able to turn the scooter o via ‘Start/Stop
button’ when the scooter is stationary.
⚠Warning! Ensure that the steering lock is disengaged before
operating the scooter in keyless mode.
Power O
Power On
Steering Lock
12 Owner’s Manual
Power On/O
• First, deactivate alarm system via key remote (see page 10).
• To power on, insert key and turn clockwise to ‘power on’ position.
• To power o, turn key anti-clockwise to ‘power mode o’ position and
remove key.
Steering Lock
As an anti-theft precaution, the city is fitted with a steering lock for use
after parking.
• Turn ignition to ‘power o’ position.
• Ensure the handlebars are turned to the full left position.
• From the ‘power o’ position, push in on the key, and rotate an-
ti-clockwise to the ‘steering lock’ position.
• If the steering lock does not immediately engage, gently move the
handlebars a few degrees left to right while turning the key.
Disengaging Steering Lock
• Handlebars will be in the full left position.
• From the ‘steering lock’ position, push in on the key, and rotate key
clockwise to the ‘power o’ position.
• If the steering lock does not immediately disengage, gently move the
handlebars a few degrees left to right while turning the key.
Ignition
Centre StandSide Stand
Owner’s Manual 13
Stands
Side Stand
Use the ‘side stand’ when parking the scooter for a short time.
1. Position the scooter on firm, level ground. If you park on inclined
ground, ensure that the front wheel is pointing up-hill.
2. Turn o scooter.
3. Swing the ‘side stand’ down, and support the scooter on the ‘side
stand’.
4. Dismount the scooter, and turn the handlebars fully to the left.
5. Turn the key anticlockwise to the lock position.
⚠Warning! If side stand is down, the scooter will not operate.
Centre Stand
The ‘centre stand’ should be used when parking the scooter for extend-
ed periods or when undertaking maintenance.
1. Turn scooter o.
2. While dismounted, hold the left hand grip with your left hand.
3. With your right hand, hold the under seat grip.
4. While applying firm pressure to the main stand foot lever, ensuring
the scooter is balanced, lift the rear of the scooter.
5. Ensure the weight is fully supported by the ‘centre stand’ before
you release your grip on the scooter.
Battery Top View
Battery Charging Socket
Battery Level Indicator
Battery Side ViewBattery Side View
14 Owner’s Manual
Battery
What is Lithium Ion?
Lithium Ion is an environmentally sustainable technology
and does not use heavy metals like mercury or cadmium
found in other batteries.
The battery in your city uses high quality lithium
technology; it’s at the forefront of rechargeable cell
technology with superior reliability, recharging time and
power to weight ratio.
The battery does not develop charge memory so you can
recharge as frequently as it is convenient to do so.
Underseat Light
& USB Charger
Battery Removal
Lock
(Key Required)
Underseat
Power Cut O
Safety Switch
Blue Locking
Collar
Owner’s Manual 15
Accessing the Battery
1. Deactivate alarm system (see
page 10).
2. Open underseat compartment
by inserting key into ignition
and turning anti-clockwise
to the “lock” position. Do not
push key in when turning as
steering lock will be engaged
instead of releasing the seat
lock.
Remove/Refit the Battery
1. Turn ‘blue locking collar’
anti-clockwise and unplug
battery power cable.
2. Insert key into ‘battery
removal lock’ and turn
clockwise simultaneously
lifting the battery out of
compartment.
⚠Warning! For a longer
service life, and to prevent
arcing wear and tear, ensure
the ignition is turned to o.
Battery
16 Owner’s Manual
Charge Intervals
While the battery cells in your battery will not be aected by charge
memory, from time-to-time you should discharge your battery to calibrate
with the cell management system.
Long-Term Storage
If the battery is kept stored for a long time (3 months or more), it
is strongly recommended that the cell is kept at dry and at a low
temperature. If you do not ride for an extended time (such as during
winter) we recommend to repeat the battery running in procedure for
2–3 cycles. Optimal battery storage range is between 60% to 80%.
⚠Warning! The battery must not be stored below 60% for long term
storage. Never leave the battery discharged less than 10%.
Important: Any problems caused by malfunction of the battery due to
unsuitable use and care of the battery is not covered under warranty.
The handling conditions described above must be followed or warranty
will be voided.
Battery Storage
Storing the battery for extended periods (longer than 2 months) can
result in minimal loss of capacity (maximum 1%–2%). Storing the battery
in ideal conditions will obtain optimum safety and minimise the eect of
capacity loss:
1. Store the battery in a cool, dry place ~15°C.
2. Charge the battery to 80% before storage.
3. Periodically check battery charge level and charge back to 80%
(every few months).
⚠Warning! Store battery at 80%. Never store battery at 0%. Storing
Lithium Ion cells at 0% state-of-charge for extended periods of time
will result in destruction of the battery due to internal shorting.
Operating Temperature
0° to 45°C
⚠Warning! If air temperature is 38°C or above and/or high humidity,
allow the city to rest for up to 1 hour prior to charging.
Battery
Output: 67.2V 8A@110V
67.2V 15A@230V
UNITED
Model: Charging Indicator Lamp
Operation Cautions:
• Please read over the specification before charging.
• Please confirm the alternating voltage of outlet before using.
• Used for indoor, or beware rain.
• Before connecting/disconnecting charger and battery, make sure to switch o the power.
• Do not take the charger on vehicle, to avoid strong vibration.
• Due to high pressure inside, do not open the charge personaly or make polarity reversed.
• Forbidden to charge non-rechargeable battery.
• Do not touch the working charger, to avoid electric shock;
• Please use three-core power wire and socket.
• Caution: explosive gas! Beware of flame or spark, and ventilate enough during charging.
PASS 20211022001
Red light flashing: In the charging
Green light: Finish charging
Red and Green lights flicker: Charge
fault
C1K21UFC-ZJAM02
Input: 100-230V
~
50-60Hz 5.3A
Charge Indicator Lights Charger
Charging Socket
Owner’s Manual 17
Charging
Charging Options
There are 2 ways that you can charge your city’s battery; while its
installed in the scooter via the ‘charging socket’ on the left side of the
scooter, or by removing the battery and charging it directly via the
‘battery charging socket’ located on the top of the battery (see page 15).
Charger Operations
• Make sure the charger is firmly connected to the charging socket.
• Important:Plug the charger into the battery after plugging into the
standard AC outlet.
• The charger will be turned o automatically after the battery is fully
charged. Unplug the charger from AC outlet when the charger is not
in use.
• Important: Unplug the charger from AC outlet before unplugging the
battery.
Charger Features
• Constant current and voltage (CC & CV)
• Multi-stage charging
• Built-in microcontroller (MCU)
• Pulse width modulation (PWM)
• LLC resonance and synchronous rectification
*This image is shown for illustration purposes only, and charger may be subject to change.
18 Owner’s Manual
Charging
Safety Information
• NEVER store the charger outdoors. Always store indoors when not
in use.
• NEVER place the output cable, power cord or charger on a wet
surface.
• NEVER use a charger with defective power cord and/or damaged
wires.
• DO NOT use in extremely humid conditions. DO NOT place the
charger directly in sun light.
• NEVER use the charger near flammable and explosive areas.
• ALWAYS keep the charger vent 10cm away from other objects and
DO NOT cover.
• Unplug charger from AC outlet before attempting any maintenance
or cleaning.
• Place the charger in a clean and ventilated environment while
charging.
• Plug in and unplug the AC power cord by grasping the plug. Do not
drag the power cord itself to reduce risk of damaging power cord.
Important: These techniques will ensure system integrity and will
precisely control the charging voltage and current. The battery will be
fully charged but not overcharged.
⚠Warning! You must only use the charger supplied by Benzina
Zero. Do not use aftermarket products with the battery.
⚠Warning! Chargers are not designed to be carried onboard the
vehicle. Please make sure the voltage from AC outlet matches that
required by the charger. Benzina Zero is not responsible for any
improper operations.
Limited Warranty
Every charger has been tested before shipping. Please contact an
authorised Benzina Zero dealer immediately if there is any damage to
the charger.
The warranty is void if:
• Operation instructions are not followed.
• Warranty period has expired.
• The damage is caused by improper operation.
• Damage caused by force majeure.
Owner’s Manual 19
Range & Performance
Your range results are a direct reflection of your riding habits. The more conservatively you ride, the better range you
can expect from your city scooter.
Key factors that will aect range include speed, acceleration, number of starts/stops, load weight, air temperature and
terrain.
Ride conservatively when you first get your city and adjust your riding style to reflect what you want out of your ride.
Modulated riding
Streamlined seat position
Reduced cargo
Tyres correctly inflated
Lower speeds
Fewer stops
Flat terrain
Smooth roads
Warmer weather
No wind/tailwind
Dry roads
Aggressive riding
Upright seating position
Heavier cargo
Tyres under-inflated
Higher speeds
More stop/start
Hilly terrain
Bumpy roads
Cooler weather
Headwind
Wet/slippery roads
Decrease RangeIncrease Range
Performance Mode Switch
Right Handlebar
Left Handlebar
Reverse Mode Switch
20 Owner’s Manual
Performance Modes
Your city is equipped with 3 performance modes. You can control the
performance and eciency of your city by pressing the ‘performance
mode switch’.
When you start the scooter, the default mode set to ‘2’.
Reverse Mode
1. Press the ‘reverse mode switch’ twice to enter reverse mode, then
hold down the ‘reverse mode switch’ to reverse.
2. To exit reverse mode, press the ‘reverse mode switch’ three times
to enter forward mode.
⚠Warning! Ensure that the brakes are engaged when switching
between modes (moving forward and back).
Riding Modes
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