Bilanciai EV7-S User manual

EV7-S Terminal
Fault Codes manual
Code 81320022 EDITION 15 November 2003

10. TROUBLESHOOTING
If the suggested remedy does not solve the problem, contact Assistance
Service.
10.1 Malfunctions
Problem Cause Remedy
9999999 The scale is
overloaded Reduce the weight to a value
below the maximum scale
capacity.
The terminal
remains off Poor battery
autonomy Carry out a "battery charging"
operation.
Change the battery set if the
fault persists.
Incomplete
charge
Poor battery
autonomy Perform a "first charging"
operation.
Change the battery set if the
fault persists.
POW.ER Change the standard adapter
for the one supplied with the
battery set.
The standard
adapter was
wrongly
connected for
the first charging
operation.
EV7-S
1-115

10.2 Error messages
Only one code is displayed with the errors. To delete it, reset the
terminal.
Problem Cause Remedy
-01- Scale connector
disconnected or
broken
Switch the terminal off and
make sure that the connector
is correctly connected. If
necessary, disconnect it,
re-connect it and then power
the terminal again.
Converter failure
Contact the Service Centre.Conversion
board failure
-02- Voltage drop
during an
incorrect
operation
Reset the instrument. If the
error persists, contact the
Service Centre for possible
replacement of the CPU
board.
EEPROM error
CPU board fault
-04- Reset the instrument; If the
error persists, contact the
Customer Service for possible
replacement of the CPU
board.
RAM checksum
error
-05-
EPROM
checksum error
EV7-S
1-116

PC.ERR Communication
error with the PC Check the cable that connects to the PC.
Make sure that the PC is on
and that the program has been
installed correctly.
Make sure that the port that
communicates with the PC
has been set up:
access the Setup Menu by
following pathway
Person/MPP/COPC and
select COM.1 (see par. 8.5.6
on page 1-101).
NO ENAB Do not press key .
To request the weighing
operation by pressing key
, access the Setup Menu
by following the pathway
Person/MPP/RICH and
select TASTO (see par. 8.5.6
on page 1-101).
During the
installation
phase, the
weighing
operation was
enabled via
serial link. The
weighing
operation cannot
therefore be
requested by
pressing .
Contact the Assistance Service if any other error message appears.
EV7-S
1-117

SOC. COOP. BILANCIAI CAMPOGALLIANO A.R.L.
41011 Campogalliano (MO) Via Ferrari, 16
tel. [phone] - fax [phone]
home page: http://www.coopbilanciai.it
E-mail:[email protected]
servizio post-vendita after sales service service après-vente
Kundendienstservice servicio post-venta serviço pós-venda
tel. [phone] - fax [phone]