Bilanciai D800 User manual

SOCIETÀ COOPERATIVA
BILANCIAI
D800 Terminal
Fault Codes manual
Code 813747 EDITION 31 January 2002

10. TROUBLESHOOTING
If the suggested remedy does not solve the problem, contact Assistance
Service.
10.1 Malfunctions
Problem Cause Remedy
No power Check that power arrives at
the mains outlet socket.
The terminal
does not switch
on Check that the mains lead is
correctly plugged in.
Check that the ON/OFF switch
is in the position I (ON).
Check the fuses.
Adjust contrast
(set to minimum) Switch on the terminal while
holding pressed .
The display
backlighting is
on, but no data
are displayed After a few seconds, the
display will show the "CB" logo
with the contrast set to
maximum, after which the
contrast will gradually be
reduced.
Release and then press
it again to set the contrast at
the required level.
--Switch off the terminal, unload
the scale then power the
terminal again.
Zeroing
off-range on
powering
D800
1-123

10.2 Error messages
Problem Cause Remedy
The scale is
overloaded.
9999999
flashing Reduce the weight to a value below the maximum scale
capacity.
-01- Converter fault. Contact Assistance Service.
Switch off the terminal and
check that the connector is
properly connected.
Scale connector
disconnected or
broken. If necessary, disconnect and
then re-connect the connector.
Switch the terminal back on.
Digital cells fail
to respond Switch the terminal off and then on again.
-02- EEPROM error Switch the terminal off and
then on again.
-04- RAM checksum
error Switch the terminal off and
then on again.
-05- PROGRAM
checksum error Switch the terminal off and then on again.
Switch the terminal off and
then on again.
-06- Serial number
error on digital
cell
D800
1-124

-07- Switch the terminal off and
then on again.
Digital cell serial
number error in
system with
several load
cells
-08- Digital cell serial
number error Switch the terminal off and
then on again.
-09- Switch the terminal off and
then on again.
Digital cell serial
number and
configuration
error
-10- At least one cell
not configured Switch the terminal off and
then on again.
-11- Digital cell
powering error Switch the terminal off and
then on again.
-12- Powering error
in one digital cell Switch the terminal off and
then on again.
Switch the terminal off and
then on again.
-13- Cell with internal
temperature
off-limits (-40 -
100) °C
D800
1-125

Contact Assistance ServiceChange the
battery Internal lithium
battery
discharged
Weight not valid See conditions for correct
printing in par. 5.5 on page
1-80
The scale is in
negative weight
or overload
condition and
the printer does
not print
Printer error Check printer is connected
and switched on
Printer switched
off or
disconnected
Depends on
n.nn and xx.x Switch the terminal off and
then on again.
The last line at
the bottom of the
display of the
terminal may
show an error
message in the
following format:
If the error persists, contact
the Assistance Service and
give them the exact message
that appears on the display.
excep n.nn
in task xx.x
where n.nn and
xx.x are
numbers or
letters that
encode the type
of error.
The Diagnostics item of the user menu will allow you to establish the
cause of errors concerning the digital cells. Consult par. 5.4.13 on page
1-68.
D800
1-126

SOCIETÀ COOPERATIVA
BILANCIAI
SOC. COOP. BILANCIAI CAMPOGALLIANO A.R.L.
41011 Campogalliano (MO) Via Ferrari, 16
tel. [phone] - fax [phone]
home page: http://www.coopbilanciai.it
E-mail:[email protected]
service apres-venteservizio post-vendita after sales service
Kundendienstservice servicio post-venta serviço pós-venda
tel. [phone] - fax [phone]