Billion M500 User manual

Last revised date: November 16, 2016
Billion M500
4G/LTE Industrial/In-Vehicle Multi-Carrier Router
User Manual
Version release: 1.05.1.1

1
Table of Contents
Chapter 1: Introduction ..............................................................................................................................1
Introduction to your Router....................................................................................................................1
Features & Specifications........................................................................................................................3
Hardware Specifications .........................................................................................................................6
Application Diagram...............................................................................................................................7
Chapter 2: Product Overview ......................................................................................................................8
Important Note for Using This Router......................................................................................................8
Device Description..................................................................................................................................9
The detail instruction in Reset Button ...................................................................................................12
Chapter 3: Basic Installation ..................................................................................................................... 13
Installation Reference........................................................................................................................... 14
Cabling................................................................................................................................................. 17
Default Settings.................................................................................................................................... 18
Information from Your ISP .................................................................................................................... 19
Chapter 4: Device Configuration ............................................................................................................... 20
Login to your Device ............................................................................................................................. 20
Status................................................................................................................................................... 22
Device Info ...................................................................................................................................................23
System Log ...................................................................................................................................................25
4G/LTE Status...............................................................................................................................................26
GPS Status....................................................................................................................................................27
Hardware Monitor .......................................................................................................................................28
Hotspot Status .............................................................................................................................................29
Statistics.......................................................................................................................................................30
DHCP Table...................................................................................................................................................34
IPSec Status..................................................................................................................................................35
PPTP Status ..................................................................................................................................................36
L2TP Status...................................................................................................................................................37
GRE Status....................................................................................................................................................38
OpenVPN Status...........................................................................................................................................39
Disk Stauts....................................................................................................................................................40
ARP Table .....................................................................................................................................................41
Quick Start ........................................................................................................................................... 42
Configuration ....................................................................................................................................... 45
Interface Setup ............................................................................................................................................46
Internet ....................................................................................................................................................47
LAN...........................................................................................................................................................55
Wireless ...................................................................................................................................................59
Wireless MAC Filter .................................................................................................................................69

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Dual WAN.....................................................................................................................................................70
General Setting ........................................................................................................................................70
Outbound Load Balance ..........................................................................................................................74
Protocol Binding.......................................................................................................................................75
Hotspot ........................................................................................................................................................76
General Setting ........................................................................................................................................77
Bult-in User Account ................................................................................................................................79
Authorized of Client.................................................................................................................................80
Walled Garden .........................................................................................................................................81
Advertisement .........................................................................................................................................82
Session Log...............................................................................................................................................83
Customization ..........................................................................................................................................84
Advanced Setup ...........................................................................................................................................88
Firewall ....................................................................................................................................................89
Routing.....................................................................................................................................................90
Dynamic Routing......................................................................................................................................91
NAT...........................................................................................................................................................93
Static DNS ................................................................................................................................................98
Time Schedule .........................................................................................................................................99
Mail Alert ...............................................................................................................................................100
VPN ............................................................................................................................................................101
IPSec.......................................................................................................................................................102
PPTP Server............................................................................................................................................112
PPTP Client.............................................................................................................................................114
L2TP........................................................................................................................................................122
GRE Tunnel.............................................................................................................................................132
OpenVPN Server ....................................................................................................................................137
OpenVPN Client .....................................................................................................................................139
Access Management..................................................................................................................................144
Device Management..............................................................................................................................145
SNMP .....................................................................................................................................................146
Remote System Log................................................................................................................................147
Universal Plug & Play .............................................................................................................................148
Dynamic DNS .........................................................................................................................................149
Access Control........................................................................................................................................151
Packet Filter ...........................................................................................................................................153
CWMP (TR-069) .....................................................................................................................................156
Parental Control.....................................................................................................................................158
SAMBA & FTP Server..............................................................................................................................159
Maintenance..............................................................................................................................................160
User Management .................................................................................................................................161
Certificate Management........................................................................................................................165
Time Zone..............................................................................................................................................167
Firmware & Configuration .....................................................................................................................168
System Restart .......................................................................................................................................170
Auto Reboot...........................................................................................................................................171
Diagnostics Tool .....................................................................................................................................172
Ignition Sensing......................................................................................................................................173
Chapter 5: Troubleshooting .................................................................................................................... 174
Problems with the Router .........................................................................................................................174

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Problem with LAN Interface ......................................................................................................................174
Recovery Procedures .................................................................................................................................174
Appendix: Product Support & Contact..................................................................................................... 176

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Chapter 1: Introduction
Introduction to your Router
Embedded Dual 4G/LTE Industrial Router
M500, embedded Dual 4G/LTE Industrial LTE Router, is integrated with the 802.11n Wireless Access
Point and Dual WAN interfaces featuring reliable connectivity and network expandability. This
cutting-edge networking device provides multi-GNSS engine for GPS or GLONASS system for
remotely tracking and monitoring vehicles. The Industrial LTE Router is uniquely installed dual 4G/LTE
modules enabling an extensive range of mission-critical markets to enjoy a robust, always-on Internet
experience by plugging dual SIMs. Fallback and Failover between dual 4G/LTE connections supports
a seamless wireless connection and is perfectly suitable for industrial M2M applications, ranging from
fleet management, public safety, smart bus & transportation, automotive, agriculture, construction,
and retail services.
Flexible Deployment Options
The Industrial LTE Router provides users with flexible, scalable deployment options optimized to both
reduce costs and provide the longest possible lifespan for the investment. The Industrial LTE Router
integrates multi-WAN options, Dual SIM/Dual Radio, Gigabits EWAN, and WirelessClient for network
expandability - load balance and reliable connectivity - auto-failover/failback.
High Availability and Network Resilience
The Industrial LTE Router is a feature-rich industrial class router combined with robust network
processing and Multi-WAN connectivity, purposely built for network resilience and business continuity.
The platform supports dual-SIM and dual-LTE radios for carrier redundancy or load balancing between
carriers’networks.
In the event of a connectivity failure of the primary WAN interface, traffic is automatically redirected to
the secondary WAN interface. The Industrial LTE Router will also fallback when the primary interface
connection is restored. This functionality operates regardless of whether the primary connection is
LTE or a wired connection such as fiber, cable or DSL.
Load balancing and traffic prioritization mechanisms can be enabled to enhance failover performance
and maximize bandwidth utilization for critical applicastions delivery.
Carrier-grade Wireless LAN
The Industrial LTE Router integrates an 802.11n access point supporting data rates of up to 300Mbps.
Security functionality includes: WEP 64/128 bit, WPA, WPA2 (PSK, TKIP and AES, 802.1X, SSID
broadcast disable, wireless MAC address filtering and MSSID with Client Isolation to enhance the
level of transmission security and access control over the Wireless LAN.
The router also supports the Wi-Fi Protected Setup (WPS) standard, allowing users to establish a
secure wireless network by simply pushing a button. If your network requires wider coverage, the
built-in Wireless Distribution System (WDS) repeater function allows you to expand your wireless
network without the need for any external wires or cables.

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Extraordinary Connectivity with Solid Data Protection
The Industrial LTE Router features a rugged, compact design with integrated dual 4G/LTE WAN ports,
4-port Gigabit Ethernet switch, 802.11n Wi-FiAccess Point with multiple SSID supports, and two USB
2.0 host interfaces for Storage/NAS. SPI firewall, and advanced VPN integration provide security
needed to enhance the operations of Public Safety, Energy Wellhead and Gas Industry, Industrial
M2M Segment, PoS/Kiosks/ATM, Fleet Management, and Smart Transportation/Bus.
Vehicle Tracking System
Industrial LTE Router is embedded with a GNSS receiver for GPS or GLONASS. To co-work with
On-Board Diagnostics(OBD) system, it eases the central control of geographically-dispersed fleets by
presenting individual vehicles' detailed information, including remaining fuel levels, rapid accelerations,
and locations.
Robust Design to Withstand in the Harshest Environments
The industrial-grade enclosure is designed to resist heat, dust, moisture and provides long-term
operation in the toughest of environments. The Industrial LTE Router supports an extended
temperatures range from -40 to 140ºF ( -40 to 60º C) for extremely challenging conditions such as
industrial automation, mining plants, wellhead & gas drilling, manufacturing factories, and virtually
anywhere that requires a robust wireless connection.
Secure VPN Connections
The Industrial LTE Router supports comprehensive and robust IPSec/ PPTP/ L2TP/ GRE/ OpenVPN
VPN(Virtual Private Network) protocols for business users to establish private encrypted tunnels over
the public Internet to secure data transmission between headquarters and branch offices. It also
supports VPN dial in from smart phones for secure remote Internet connection via your home
broadband. With a built-in VPN accelerator, the router enhances IPSec VPN performance significantly.
IPv6 Supported
Internet Protocol version 6 (IPv6) isa version of the Internet Protocol that is designed to succeed IPv4.
IPv6 has a vastly larger address space than IPv4. The router is already supporting IPv6, you can use
it in IPv6 environment no need to change device. The dual-stack protocol implementation in an
operating system is a fundamental IPv4-to-IPv6 transition technology. It implements IPv4 and IPv6
protocol stacks either independently or in a hybrid form. The hybrid form is commonly implemented in
modern operating systems supporting IPv6.
Quick Start Wizard
Support a WEB GUI page to install this device quickly. With this wizard, simple steps will get you
connected to the Internet immediately.
Firmware Upgradeable
Device can be upgraded to the latest firmware through the WEB based GUI or CWMP(TR-069).

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Features & Specifications
• Dual 4G/LTE broadband connectivity (3G Fallback optional)*1
• Multi-WAN interfaces (Dual SIM/Dual Radio, EWAN, and Wireless Client) for network
expandability and reliable connectivity
• High performance antenna for increased coverage, signal reception and efficiency
• Embedded GNSS option for real-time asset tracking and location data-based applications
• Enterprise level routing functionality
• Gigabit Ethernet WAN (GbE WAN) for Cable/Fiber/xDSL high WAN throughput
• Gigabit Ethernet LAN
• IPv6 ready (IPv4/IPv6 dual stack)
•Multiple wireless SSIDs with wireless guest access and client isolation
• IEEE 802.11 b/g/n compliant WirelessAccess Point with Wi-Fi Protected Setup (WPS)
• Wi-Fi Protected Access (WPA-PSK/ WPA2-PSK) and Wired Equivalent Privacy (WEP)
• Secured IPSec VPN with powerful DES/ AES
•Secured PPTP VPN with Pap/ Chap/ MPPE authentication
•Secured L2TP VPN with Pap/Chap authentication
•Secured GRE VPN tunnels
•Secured OpenVPN Server and Client
• Firewall Security with DoS Preventing and Packet Filtering
• Universal Plug and Play (UPnP) Compliance
• Ease of Use with Quick Installation Wizard
•USB port for NAS (FTP/ SAMBA server)
•Global Navigation Satellite System (GNSS)
•Small form factor with multiple mounting options, easily installed by a single person
•Power ignition control option when mounted within vehicles
•Hardened enclosure with Industrial-graded components
•Designed to withstand hypothermia, heat and protect from shock, vibration, etc.
•Ideal Solution for Business Continuity, Logistics/Transportation and Fleet, Public Safety/FirstNet
applications.
•MIL-STD-810G compliant
•E-Mark(E1) certification
Availability and Resilience
• Dual-4G/LTE Interfaces (Dual LTE Modules)
• Auto fail-over and failback

4
• Load Balancing
Supported Frequency Bands
• Primary WAN LTE: FDD and TDD (Bands depend on module configuration)*1
• Secondary WAN LTE: Optional FDD and TDD (Bands depend on module configuration)*1
Global Navigation Satellite System (GNSS)
•Embedded multi-GNSS engine for GPS or GLONASS system*2
Network Protocols and Features
• IPv4, IPv6 or IPv4/ IPv6 Dual Stack*3
•NAT, Static Routing and RIP-1/2
•DHCPv4/v6
•Universal Plug and Play (UPnP) Compliant
•Dynamic Domain Name System (DDNS)
•Virtual Server and DMZ
•SNTP, DNS proxy
•IGMP snooping and IGMP proxy
•MLD snooping and MLD proxy
Firewall
•Built-in NAT Firewall
• Stateful Packet Inspection (SPI)
• DoS attack prevention including Land Attack, Ping of Death, etc
•Access control
• IP&MAC filter, URL Content Filter
• Password protection for system management
•VPN pass-through
Virtual Private Network (VPN)
• Secured IPSec VPN with powerful DES/ AES
•Secured PPTP VPN with Pap/ Chap/ MPPE authentication
•Secured L2TP VPN with Pap/Chap authentication
•Secured GRE VPN tunnels
•Secured OpenVPN Server and Client

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Wireless LAN
•Compliant with IEEE 802.11 b/g/n standards
• 2.4 GHz - 2.484GHz radio band for wireless
• Up to 300 Mbps wireless operation rate
• 64/128 bits WEP supported for encryption
• WPS (Wi-Fi Protected Setup) for easy setup
• Wireless security with WPA-PSK, WPA2-PSK support
• WDS repeater function support
• Multiple SSIDs
•Wireless MAC Filtering
• Wireless client isolation
USB Application Server
•Storage/NAS: SAMBA Server, FTP Server
Management
•Quick Installation wizard
• Web-based GUI for remote and local management
• Firmware upgrades and configuration data upload and download via web-based GUI
• Supports DHCP server / client / relay
• Supports SNMP v1, v2, v3, MIB-I and MIB-II
• TR-069*3 supports remote management
1. The 4G LTE is dependent on your local service provider
2. The support for GNSS functions depends on the region.
3. Only upon request for Telco/ ISP projects.
4. Specifications on this datasheet are subject to change without prior notice.

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Hardware Specifications
Physical interface
•4G/LTE module: 2 Embeded 4G/LTE modules
•Ethernet: 4-port 10 / 100 / 1000Mbps auto-crossover (MDI / MDI-X) Switch
•EWAN: Ethernet port #4 can be configured as an EWAN port for connecting to
Cable/Fiber/xDSL modem for Broadband connectivity.
•GNSS: Embeded GNSS
•SIM card slot: 2 mini-SIM(2FF) card slots
•USB: 2 USB 2.0 Type A Host port for storage service
•Mini USB: 2 mini USB connectors for 4G/LTE module debug
•4G/LTE antenna: 4 detachable antennas (2 antennas for each 4G/LTE module)
•GPS antenna: 1 detachable active GPS antenna
•WiFi antenna: 2 detachable wireless antennas
•Factory default reset button
•Wireless on/off and WPS push button
•4-pin power connector

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Application Diagram
The Industrial LTE Router is specifically designed to provide outstanding network efficiency and
internet security for a wide range of applications and vertical M2M market segments.

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Chapter 2: Product Overview
Important Note for Using This Router
Do not use the router in high humidity or high temperature.
Do not open or repair the case yourself. If the device becomes
too hot, turn off the power immediately and have it repaired at
a qualified service center.
Avoid using this product and all accessories outdoors.
Warning

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Device Description
Index
Item
Description
1
WiFi antenna
Screw the supplied WiFi antennas onto the antenna connectors
2
WiFi/WPS LED
The single-colour LED behaves as follows:
Green
Wireless connection established
Green blinking
Data being transmitted / received
3
WiFi On/Off
& WPS button
By controlling the pressing time, users can achieve two different effects:
(1)WiFi On/Off:Press & hold the button for more than 6 seconds to On/Off the
wireless.
(2) WPS: Press &hold the button for less than 6 seconds to trigger WPS function.
4
Reset button
After the device is powered on, press it 6 seconds or above: to restore to factory
default settings (this is used when you cannot login to the router, e.g. forgot your
password)
5
Mini USB port
Direct connect to embedded 4G/LTE module for debuging or module firmware upgrade.
6
SIM card slot
Insert the mini SIM card(2FF) with the gold contact facing up.
Push the mini SIM card(2FF) inwards to eject it
Warning: Before inserting or removing the SIM card, you must disconnect the
router from the power adapter.
1
1
6
2
3
4
5

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Index
Item
Description
1
4G/LTE 1 antenna
Screw the supplied 4G/LTE antennas onto the antenna connectors for 4G/LTE module
1.
2
4G/LTE 2 antenna
Screw the supplied 4G/LTE antennas onto the antenna connectors for 4G/LTE module
2.
3
GPS antenna
Screw the supplied GPS antenna onto the antenna connectors.
4
Power connector
Connect the supplied Power cable to this connector.
5
USB port
The USB can support setup for storage/file sharing. Connect an external USB dongle /
hard drive for storage.
6
Gigabit Ethernet
(LAN 1 ~ LAN 4)
Connect a UTP Ethernet cable (Cat-5 or Cat-5e) to one of the four LAN ports when
connecting to a PC or an office/home network of 10Mbps/ 100Mbps/ 1000Mbps
1
2
3
1
2
4
5
6

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Index
Item
Description
1
Power LED
The Power dual-colour LED behaves as shown below.
Green
System is up and ready
Red
Boot failure
2
Internet LED
The Internet dual-colar LED behaves as shown below.
Green
IP connected and traffic is passing through the device.
Red
IP request failed or WAN connection not present.
3
USB LED
The single-colar LED behaves as shown below.
Green
Connecting to a USB dongle or a hard drive.
4
GPS LED
The single-colar LED behaves as shown below.
Green
GPS active
5
WAN LED
(Received Signal
Strength Indicator)
The 4G/LTE received signal dual-colar LED behaves as shown below.
Green
RSSI greater than -69 dBm. Excellent signal condition.
Green Flashing quickly
RSSI from -81 to -69 dBm. Good signal condition
Red Flashing quickly
RSSI from -99 to -81 dBm. Fair signal condition.
Red Flashing slowly
RSSI less than -99 dBm. Poor signal condition.
Red
No signal and the 4G/LTE module is in service
Off
No LTE module or LTE module fails
6
Ethernet LED
The dual-colour LED behaves as shown below.
Green
Transmission speed is at Gigabit speed (1000Mbps)
Orange
Transmission speed is at 10/100Mbps
Blinking
Data being transmitted/received
1
2
3
4
5
5
6

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The detail instruction in Reset Button
Recovery procedures for non-working devices (e.g. after a failed firmware upgrade flash):
Please follow the steps, the router’s emergency-reflash web interface will then be accessible via
http://192.168.1.1 where you can upload a firmware image to restore the router to a functional state.
Please note that the router will only respond with its web interface at this address (192.168.1.1), and
will not respond to ping request from your PC or other telnet operations.
Steps:
Before starting recovery process, please configure the IP address of the PC as 192.168.1.100 and
proceed with the following step-by-step guide.
1. Power the router off.
2. Press reset button and power on the router, once the Power flashes Red and Green, keeping press
reset button over 6 seconds.
3. Internet led flashes Green and Red, router entering recovery procedure and router's IP will reset to
Emergency IP address (Say 192.168.1.1).
4. Open browser and access http://192.168.1.1 to upload the firmware.
5. Internet led lit Red, and router starts to write firmware into flash. Please DO NOT power off the
router at this step.
6. Internet led lit Green when successfully upgrade firmware.
7. Power the router off and then on again.

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Chapter 3: Basic Installation
The router can be configured with your web browser. A web browser is included as a standard
application in the following operating systems: Windows, Linux, Mac OS, etc. The product provides an
easy and user-friendly interface for configuration.
PCs must have an Ethernet interface installed properly and be connected to the router either directly
or through an external repeater hub, and have TCP/IPinstalled and configured to obtain an IPaddress
through a DHCP server or a fixed IP address that must be in the same subnet as the router. The
default IP address of the router is 192.168.1.254 and the subnet mask is 255.255.255.0 (i.e. any
attached PC must be in the same subnet, and have an IP address in the range of 192.168.1.1 to
192.168.1.253). The best and easiest way is to configure the PC to get an IP address automatically
from the router using DHCP. If you encounter any problems accessing the router’s web interface it may
also be advisable to uninstall any kind of software firewall on your PCs, as they can cause problems
accessing the 192.168.1.254 IP address of the router. Users should make their own decisions on how
to best protect their network.
Please follow the steps below for your PC’s network environment installation. First of all, please check
your PC’s network components. The TCP/IP protocol stack and Ethernet network adapter must be
installed. If not, please refer to your Windows-related or other operating system manuals.
Any TCP/IP capable workstation can be used to communicate with or
through the M100. To configure other types of workstations, please
consult the manufacturer’s documentation.

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Installation Reference
Insert the SIM card
Please ensure that the Billion M500 is not connected to the power cable before proceeding.
Turn to the panel with SIM card slot.
Insert the SIM card with the gold contact facing up. Push the SIM card inwards to inject it. Use the SIM
1 first, use the SIM 2 for a secondary/back-up SIM.
Warning: Before inserting or removing the SIM card, you must disconnect the router from the
power adapter.
Power Installation
Case 1:

15
Case 2:
Connect to a power source
The power connector includes one input pin to meet “Ignition Sensing”. The pin is ESD protected to do
“automatic ON and time-delay Off” if ACC input signal is connected to a vehicle’s ACC signal line.
Ignition Sensing: In this mode the router will turn off after the input has been held at low for the timeout
period. The router will then reboot when the input is returned to high. If the input is held low for less
than the timeout period before returning to high, no action is taken.
This diagram shows the connector pin definition.
Pin
Definition
Details
Wireless
Color
1
Ground
-
Black
2
Ground
-
Black
3
ACC
Standard ignition-on signal.
The voltage higher than 10.0V will be detected as ignition asserted.
White
4
VCC
10V ~ 56V DC
Red

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The wire colors shown are for the power/GPIO cable that comes with the Industrial LTE Router.
(optional)