Bionaire BCH9300 User manual

157098 BCH9300-060_12EM1
GCDS-BIO25160-JC
© 2012 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All rights reserved.
Imported and distributed by Holmes Products (Europe) Ltd., 1 Francis Grove, London SW19 4DT,
United Kingdom.
Printed in PRC
Holmes Products (Europe) Ltd
1 Francis Grove
London SW19 4DT
England
Fax: [phone]
Email: [email protected]
Website address: www.bionaire.com
UK - Free phone Customer Service Helpline – 0800 052 3615
MODEL: BCH9300
pure indoor living
TOWER
CERAMIC HEATER
INSTRUCTION MANUAL
NOTE: A Phillips screwdriver is required for assembly.
appliance found to be not working properly free
of charge provided that:
• youpromptlynotifytheplaceofpurchaseor
Holmes of the problem; and
• theappliancehasnotbeenalteredinany
way or subjected to damage, misuse, abuse,
repair or alteration by a person other than a
person authorised by Holmes.
Faults that occur through, improper use, damage,
abuse, use with incorrect voltage, acts of
nature, events beyond the control of Holmes,
repair or alteration by a person other than a
person authorised by Holmes or failure to follow
instructions for use are not covered by this
guarantee. Additionally, normal wear and tear,
including, but not limited to, minor discoloration
and scratches are not covered by this guarantee.
The rights under this guarantee shall only apply
to the original purchaser and shall not extend to
commercial or communal use.
Ifyourapplianceincludesacountry-specic
guarantee or warranty insert please refer to
the terms and conditions of such guarantee or
warranty in place of this guarantee or contact
your local authorized dealer for more information.
This marking indicates that this product
should not be disposed with other household
wastes and should be disposed separately
throughout the EU. To prevent possible harm
to the environment or human health from
uncontrolled waste disposal due to the presence
of hazardous substances within the product,
recycle it responsibly to promote the sustainable
reuse of materials and resources. To return
your used device, please use the return and
collection systems available to
you or contact the retailer where
the product was purchased.
They can take this product for
environmentally safe recycling.
Holmes Products (Europe)
Limited
1 Francis Grove
London
SW19 4DT
UK
Troubleshooting for your Heater
Trouble Probable Cause Solution
• Heater
Does Not
Turn On.
☛ Timer Activated.
☛ Tip-over switch engaged.
☛ Manual user reset is
activated.
☛ Not plugged in properly.
☛ Electrical outlet does not
hold plug in securely.
☛ Thermostat set too low.
☛ Obstruction causing the
heater not to operate.
☛ Circuit breaker trips.
✔ Press the Power Button to turn on the
Heater.
✔ Set heater upright on a level surface and
follow the Tip-over Shut-off instructions to
resume operations.
✔ Follow reset instructions listed in this
manual.
✔ Ensure plug is properly inserted. Make
sure electrical outlet and circuit breaker
are working.
✔ Have outlet replaced by a licensed
electrician.
✔ Press the Thermostat Button to select the
highest temperature setting.
✔ Unplug the heater and remove all
obstructions. Position your heater 0.9m
(36 inches) away from all objects.
✔ Make sure no other high wattage
appliances are operating on the same
circuit and reset breaker if needed.
TROUBLE SHOOTING
General Information:
Environmental Factors - There are a number of factors that will affect your desired comfort level.
These factors can include insulation, open or drafty doors and windows, and outside temperature.
Please check and take action if any of these potential problems are affecting your heaters ability to
adequately warm your room.
Supplemental Heat - Portable electric heaters are intended for supplemental heating of rooms to
heat the room you are in and turn down the central heat thermostat. They are not intended to replace
central heating systems.
DO NOT attempt to repair or adjust any electrical or mechanical functions on
this heater. Doing so will void warranty. The inside of the heater contains no user
serviceable par ts. All servicing should be performed by qualied personnel only.
Troubleshooting for your Heater
Trouble Probable Cause Solution
• PowerLight
is Flashing.
☛ Auto Safety Shut-off system
is activated when there is
potential overheat.
✔ Follow Auto Safety Shut-off instructions to
reset the heater and allow sufficient time
for the heater to cool down before
plugging in again.
• NotEnough
Heat.
☛ Heater is in Low or Fan Only
setting.
☛ Thermostat set too low.
✔ Press the Thermostat Button to select
higher temperature setting.
• Heater
cycles ON
and OFF
frequently.
☛ The thermostat automatically
turns the heater on and off
to maintain selected comfort
level.
☛ Every 10-15 minute the
heater turns on and runs for
a minute.
✔ To make this occur less frequently press
the Thermostat Button to select the
highest setting.
✔ This is normal operation to ensure the
heater is maintaining the room temp
accurately.
• Remote
does not
work
☛ Battery low.
☛ Distance too far.
☛ Control Panel Display dirty.
✔ Change batteries (two AAA batteries,
1.5V).
✔ Remote works up to 6m (20 feet).
✔ Be sure to point remote at control panel
on heater and there are no obstructions.
✔ Make sure display panel is clean.
• Heateris
Blowing
Cold Air.
☛ When the heater is in
Thermostat Mode and
reaches the set temperature
it will automatically perform
a 15 second cool down
(blowing cold air) to ensure
thermostat accuracy.
☛ Unit is in the Fan Only
setting.
☛ Power Button may have
been pressed to turn off the
heater.
✔ Raise the temperature higher.
✔ Press the Thermostat Button to select
higher temperature setting.
✔ Press the Power Button to turn on the
heater.
• FanSpeed
Doesn't
Change.
☛ All heat settings control the
heat output of the heater
and not the fan speed. Fan
runs at the same speed on
all settings.
✔ Run heater with the highest temperature
setting for maximum heat output.
• Unexpected
Noise.
☛ You may hear a popping or
crackling sound as the
heater heats up. This is
normal and safe operation.
Once the heater heats up,
the crackling sound will go
away.
✔ If the noise persists, please contact your
local authorized distributor for BionaireTM
appliances.
• Unexpected
Smell.
☛ There may be an odor or
vapor coming from the
heater the first time you use
it or after prolonged or
seasonal storage.
✔ This is normal and is the result of dust or
other debris accumulating on the heating
element. Make sure the heater is in a well
ventilated area and continue running until
the odor or vapor goes away.
BCH9300-060_12EM1.indd 1-2,4 4/25/12 9:52 AM

PLEASE READ AND SAVE THESE
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic safety
precautions should always be taken including the
following:
1. Before connecting the heater, check that the
voltage indicated on the rating plate corresponds
tothemainvoltageinyourhome/ofce.
2. WARNING: In order to avoid overheating,
do not cover the heater ( ).
3. DO NOT position the heater directly under a
power socket.
4. Do not use this heater in the immediate
surroundings of a bath, a shower or a
swimming pool.
5. If the supply cord or plug is damaged, it must
be replaced by the manufacturer or its service
agentorsimilarlyqualiedpersoninorderto
avoid hazard. The heater contains no user
serviceable parts. Should the product suffer
damage or breakdown, it must be returned to
the manufacturer or their service agent.
6. Under the environment with electrical fast
transient, the product may malfunction and
require user to reset the product.
7. Do not use this heater with a programmer, timer
or any other device that switches the heater on
automatically,sinceareriskexistsiftheheater
is covered or positioned incorrectly.
8. Only touch the heater with dry hands.
9. DO NOT use this heater outdoors.
10. DO NOT position where it can be touched by
children, especially the very young.
11. Allow a safe area around the heater away from
furniture or other objects; at least 50 cm from
the top and sides and 200 cm at the front.
12. Do not use this heater when it is lying on its side.
13. DO NOT use the heater in rooms with
explosive gas (e.g. petrol) or while using
inammableglueorsolvent(e.g.whengluing
orvarnishingparquetoors,PVCetc).
14. DO NOT insert any objects into the heater.
15. Keep the mains cord at a safe distance from
the main body of the heater. Turn Off heater
and unplug cord when not in use, before
replacing fuse and before cleaning.
16. If overheating should occur, the built-in
overheating safety device will switch off the heater.
17. Do not place the cord under a rug.
18. The heater cannot be used adjacent to
curtains or combustible material. Curtains or
combustible material may be burned if the
heater was installed incorrectly.
19. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
Children should be supervised to ensure that
they do not play with the appliance.
20. WARNING: Risk of Fire. Discontinue
use if the outlet or plug become hot to the
touch. Overheating may indicate a worn
ordamagedoutlet.Consultaqualied
electrician for outlet replacement.
21. CAUTION: In order to avoid a hazard due
to inadvertent resetting of the thermal cutout,
this appliance must not be supplied through
an external switching device, such as a timer,
or connected to a circuit that is regularly
switched on and off by the utility.
22. Shouldtheheaterstopworking,rstcheckthe 
fuse in the plug or fuse/circuit breaker at the
distribution board is operating, before contacting
the manufacturer or service agent.
ASSEMBLY INSTRUCTIONS
NOTE: A Phillips screwdriver is required for assembly.
Unpack your heater from the box, being careful to
remove all parts from plastic bags and remaining
packaging. Please save the carton for off-season
storage.
This model is packed with separate base in the
box. Carefully remove all parts from plastic bags.
To prevent scratches, place all parts onto a cloth
before assembly. Follow the below instructions
for Base assembly:
Base Assembly
Step 1: Snap the two halves of the base together and
run the power cord through the center of the
base. Line up holes of the base with holes on
bottom of heater housing, and secure with 4
provided screws. (Refer to Fig. 1)
Step 2: Lace the power cord through the cord
minders on the underside of the base.
(Refer to Fig. 2)
Step3:Turntheheaterrightsideuponaat
level surface prior to beginning operation.
(Refer to Fig. 3)
REMOTE CONTROL
Your heater comes with a remote control, unpack
the remote control from box. This unit requires two
(2) AAA batteries, 1.5V (not included). Please note
this remote control will not work through walls.
Battery Replacement
a) Remove battery cover from remote control.
b) Remove batteries from the remote control.
c) Inserttwonewbatteries,pressingthemrmly
into their slot.
d) Replace the battery cover.
U.K. and IRELAND
Fig. 4
BCH9300
A
B
B
C
D
F
E
G
H
I
I
J
J
K
K
L
L
M
M
N
N
O
Fig. 3
A. Rear Base
B. Power Cord
C. Base Securing Screws (4)
D. Front Base
E. Control Panel
F. Remote Control
G. Assembled Base
H. Indicator Lights
I. Power Button
J. Energy Saving Button
K. Fan Only Button
L. Timer Button
M. Thermostat Button
N. Oscillation Button
O. LCD Display
DESCRIPTIONS (See Fig. 1, 2, 3 & 4)
Fig. 1 Fig. 2
NOTES:
• Replaceallbatteriesofasetatthesametime.
• Beingcarefulnottobendordamagethecontact
spring, clean the battery contacts and the
devices’ contacts prior to installing the batteries.
• Removethebatteriesfromtheequipment
when it is not being used for an extended
period of time.
• Removetheusedbatteriespromptly.
• Donotmixoldandnewbatteries.Donot
mix alkaline, standard, (carbon-zinc), or
rechargeable batteries.
• Donotdiscardusedbatteriesinto
household trash containers. Contact your
local governments for disposal or recycling
practices in your area.
The remote control for this unit has the capability of
operating all control panel functions. Please note
this remote control will not work through walls.
OPERATING INSTRUCTIONS
1. Plug heater into a standard outlet. Once plugged
in, the Power Light will illuminate, and the room
temperature will appear on the LCD Display.
2. Operate heater by pressing the Power Button
( ) and selecting modes and settings
according to preference.
NOTE:Removetheplasticlmfromthe
control panel before using (if included).
Power Button
Press the Power Button ( ) to turn the heater
on. Once on, the heater will run in the Max Heat
mode and the Stay On icon will appear on the
LCD Display. Press the Power Button ( ) to
manually turn off the heater at any setting.
NOTE: The Power Light will remain illuminated
while unit is plugged in.
Mode Selection
Select your desired heat settings by pressing the
corresponding buttons as located on your heater
or remote control. An indicator light will illuminate
next to each button to indicate that the selected
setting/mode is activated.
Fan Only Setting
Press the Fan Only Button to run the heater
without heat output. The Stay On icon will appear
on the LCD Display.
Energy Saving Setting
Press the Energy Saving Button ( ) to activate
theenergyefcientMode.Theheaterwillnow
cycle between high (at 2500W) and low (at
1250W) heat settings to provide heat. The Stay
On icon will appear on the LCD Display.
Thermostat Control
Your heater is equipped with a digital thermostat
that allows you to set your heater to the desired
comfort level by pressing the Thermostat Button
( ) on the control panel or remote control:
NOTE: The Thermostat icon ( ) will appear on
the LCD Display.
To preset a comfort level, press the Thermostat
Button ( ) to adjust the temperature from from
18°C to 30°C (Default: 18°C, and each press of
the button will scroll through the next temperature
level). The LCD Display will show the selected
temperature reading. When the preset
temperature is reached, the heater will shut off
and cool down for 15 seconds. When the room
temperature drops below the preset temperature,
the heater will automatically turn on again to
maintain the preset temperature level.
Frost Guard Setting
Your heater is equipped with a Frost Guard
setting. The heater will turn on automatically
when the room temperature drops below 5°C.
To activate Frost Guard setting, press the
Thermostat Button to select 5°C (scroll through
after temperature level 30°C) and the Frost
Guard icon ( ) will appear on the LCD Display.
NOTE: It is normal for the heater to cycle on and
off to maintain the preset temperature. Raise the
thermostat setting to prevent the heater from cycling.
When the preset temperature is reached or when
the heater is shut off, the fan will run for 15 seconds
without heat. This cool down process ensures an
accurate and consistent temperature reading.
NOTE: To shut the heater off at any setting, press
and hold the Power Button ( ) for 2 seconds.
The heater will cool down for 15 seconds, and the
Fan Only indicator light will blink in Green until
cool down is completed. The heater will return
to Standby mode with room temperature shown
on the LCD Display. The digital thermostat has
memory; it will remember the last temperature
setting before the heater is turned off. However,
if the heater is unplugged, the digital thermostat
will no longer remember the previous temperature
setting. You will need to reset the digital
thermostat if the heater is unplugged.
Oscillation
Press the Oscillation Button ( ) on control
panel or remote control to activate or stop the
oscillation feature.
NOTE: Please do not manually turn the heater on
the base. It is designed to turn only by motorized
oscillation.
Timer
This heater is equipped with 8-Hour Auto Shut-off
Timer feature. This allows you to program your
heater to shut off automatically after running a
denedtimeinterval(from0to8hours).
1. Press the Timer Button ( ) once either on
the control panel or remote control. The “Hr”
icon will begin to blink. The LCD Display will
show “0” and the “Hr” icon.
2. Each press of the button will adjust from 0to
8to select your desired time interval for the
heater to shut-off automatically. The selected
hour will appear on the LCD Display, and
then the “Hr” icon will stop blinking in to
indicate that the selected timer is activated.
The LCD Display will return to show the
preset temperature and mode setting.
3. To cancel the Timer feature, press and hold
the Timer Button ( ) for 2 seconds, the
Timer indicator light will go off.
NOTE: The timer does not work with the Frost
Guard Setting.
CLEANING AND MAINTENANCE
Always unplug the heater before cleaning and
allow the heater to cool down.
1. Clean the unit with a soft cloth moistened
with a mild soap and water solution.
2. NEVERuseabrasiveorammablesolvents
to clean the unit.
3. After cleaning, be sure to completely dry the
unit with a cloth or towel.
4. Store heater in a cool, dry location.
5. It is recommended that you store the unit in
its original carton.
TIP: Over time, dust may accumulate on the
front grills. This can be removed by wiping
the unit with a damp cloth.
AUTO SAFETY SHUT-OFF
This heater is equipped with a technologically-
advanced safety system that requires the user
to reset the heater if there is a potential overheat
situation. When a potential overheat temperature
is reached, the system will automatically shut the
heater off. It can only resume operation when the
user resets the unit.
If the heater shuts down and the Power
Light is ashing:
1. Stand the heater upright.
2. Unplug the heater and allow 30 minutes for
the heater to cool down.
3. After 30 minutes plug the heater in and
operate normally.
4. If the heater does not work normally, repeat
steps 1, 2 and 3 again.
Tip Over Shut-Off:
When the unit is accidentally knocked over, it will
instantly shut off. The unit may also shut off if it
is moved or bumped. To reset, simply place the
heater in an upright position.
NOTE: Press Power Button ( ) once and
heater will resume operation.
POWER CORD PLUG
If the plug is not suitable for the socket outlets
in your home, it can be removed and replaced
by a plug of the correct type. Please refer to
“Installation of a plug” below.
NOTE: If the terminals in the plug are not marked
or if you are unsure or in doubt about the installation
oftheplugpleasecontactaqualiedelectrician.
Ifa13A3-pinplugistted,itmustbeanASTA
approved plug, conforming to BS1363 standard.
Replacement 13A fuses must be BSI or ASTA
BS1362 approved.
Thisproductisttedwitha13Aplugcomplyingto
BS1363. If this plug is unsuitable or needs to be
replaced, please note the following: The wires in
the mains lead are coloured as such:
BROWN - LIVE
BLUE - NEUTRAL
Please note that the colour of these mains wires
may not correspond with the colour markings
that identify the terminals in your plug. Please
proceed as follows:
The BROWN coloured wire must be connected to
the terminal, which is marked with the letter “L” or
is coloured RED.
The BLUE coloured wire must be connected to
the terminal, which is marked with the letter “N”
or is coloured BLACK.
DO NOT CONNECT either of these wires to the
earth terminal in the plug. The earth terminal plug
is marked with the letter “E”, or with the earth
symbol , or coloured GREEN or GREEN and
YELLOW.
GUARANTEE
Please keep your receipt as this will be required
for any claims under this guarantee.
This appliance is guaranteed for 2 years after
your purchase as described in this document.
During this guaranteed period, if in the unlikely
event the appliance no longer functions due to a
design or manufacturing fault, please take it back
to the place of purchase, with your till receipt and
a copy of this guarantee.
Therightsandbenetsunderthisguarantee
are additional to your statutory rights, which are
not affected by this guarantee. Only Holmes
Products (Europe) Ltd. (“Holmes”) has the right
to change these terms.
Holmes undertakes within the guarantee period
to repair or replace the appliance, or any part of
13 A Fuse
BCH9300-060_12EM1.indd 8 4/25/12 9:52 AM