Bissell lift-off 23K5-E SERIES User manual

INCLUDES
2 Microfibre Mop Pads
with Microban™
Antibacterial Protection
USER'S GUIDE
23K5-E SERIES 220V-240V
2Thank You
Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
Troubleshooting
Replacement Parts
3
4
5
6-8
9
10
10
Accessories
Warranty
Product Registration
Consumer Care
10
11
12
12

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Thanks for buying a BISSELL Lift-O™Steam Mop
We’re glad you purchased a BISSELL Lift-Off Steam Mop. Everything
we know about floor care went into the design and construction of this
complete, high-tech home cleaning system.
Your BISSELL Lift-Off Steam Mop is well made, and we back it with a
limited two year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Care department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL
is a global leader in the design, manufacture, and service of high quality
homecare products like your BISSELL Lift-Off Steam Mop.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman & CEO
2

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IMPORTANT SAFETY INSTRUCTIONS
3
When using an electrical appliance, basic
precautions should be observed, including
the following:
READ ALL INSTRUCTIONS
BEFORE USING STEAM MOP.
Always connect to a properly Earthed outlet.
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
WARNING:
To reduce the risk of fire,
electric shock, or injury:
■Use indoors only
■Do not immerse
■Use only on surfaces moistened by cleaning
process
■Do not leave machine when it is plugged in
■
Do not service machine when it is plugged in
■If the supply cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard
■Do not use machine if it has been dropped,
damaged, left outdoors or dropped into
water
■Do not expose to rain, store indoors
■Do not pull or carry by cord, use cord
as a handle, close door on cord, pull
cord around sharp corners or edges, run
appliance over cord, or expose cord to
heated surfaces
■Do not carry the appliance while in use
■Do not unplug by pulling on cord; unplug by
grasping plug not the cord
■Do not handle plug or appliance with wet
hands
■Do not put any object into appliance
openings, use with blocked opening or
restrict air flow
■Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts
■Do not pick up hot or burning objects
■Do not pick up flammable or combustible
materials (lighter fluid, petrol, kerosene, etc.)
or use in the presence of explosive liquids
or vapours
■Do not use appliance in an enclosed space
filled with vapours given off by oil base
paint, paint thinner, some moth proofing
substances, flammable dust, or other
explosive or toxic vapours
■Remove plug from electrical outlet before
cleaning or maintaining the appliance
■Not intended for use by persons (including
children) with reduced physical, sensory or
mental capabilities, or lack of experience
and knowledge, unless they have been given
supervision or instruction concerning use of
the appliance by a person responsible for
their safety
■Young children should be supervised
to ensure that they do not play with the
appliance
■Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, petrol, etc.)
■Do not modify the Earthed plug
■Do not allow to be used as a toy
■Do not use for any purpose other than
described in this User’s Guide
■Use only manufacturer’s recommended
attachments
■Use only cleaning products formulated by
BISSELL for use in this appliance to prevent
internal component damage
■Keep openings free of dust, lint, hair, etc.
■Keep appliance on a level surface
■Turn off all controls before unplugging
■Be extra careful when cleaning stairs
■Liquid or steam must not be directed towards
equipment containing electrical components
■Pay close attention when working around
children.
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
WARNING:
This appliance must be Earthed.
The symbol means
WARNING: Danger of scalding.
Surface may be hot. Avoid contact.
IMPORTANT FOR
OPERATION ON A 220-240 VOLT A.C.
50/60 Hz POWER SUPPLY ONLY.
If your appliance is fitted with a nonrewireable
BS 1363 plug it must not be used unless a 13
amp (ASTA approved to BS 1362) fuse is fitted
in the carrier contained in the plug. Spares
may be obtained from your BISSELL supplier.
If for any reason the plug is cut off, it must be
disposed of, as it is an electric shock hazard
should it be inserted into a 13 amp socket.

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4
Product view
In between uses, bacteria can
quickly multiply in number on
an unprotected steam mop
pad. Microban® antibacterial
protection helps prevent the
growth of 99.9% of harmful
bacteria on the pad surface.
And because Microban
technology works continuously,
your pad will now stay cleaner
and fresher between uses.
This information is based upon standard laboratory tests and is provided for comparative
purposes to substantiate antimicrobial activity for non-public health applications. Microban®
technology is not designed to replace regular cleaning practices or protect users from disease
causing microorganisms. Antimicrobial action limited to product surfaces.
MICROBAN is a registered trademark of Microban Products Company.
INCLUDES
2 Microfibre Mop Pads
with Microban™
Antibacterial Protection
Bacteria Build-Up on Non-Microban
(left) vs. Microban Mop Pad (right)
Steam on
Demand Trigger
Lower Cord
Wrap
Water Purification
System
Detachable Steam
Pod
Lower
Body Base
Quick Release™
Cord Wrap
Steam Trigger
Detachable Pod
Release
Power Cord
Steam Control
Knob
Removable
Water Tank
Easy Carrying
Handle
Ready Light
Manoeuvrable
Swivel Head
Deluxe
Mop Pad
Strain Relief
Handle

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Assembly
5
Your Lift-Off Steam Mop assembles quickly
and easily. The only thing you will need for
assembly is a Phillips head screwdriver.
Your Lift-Off Steam Mop is packaged
with the following items:
Handle Assembly
Lower Body base
Detachable Steam Pod with water
purification
Manoeuvrable Swivel Head
Removable Water Tank
1 small Phillips Head Screw taped
to the handle
2 Deluxe Mop Pads
1. Attach lower body base to
manoeuvrable swivel head.
2.Secure manoeuvrable swivel head
with small Phillips head screw. Tighten
until secure.
3. Slide handle assembly down into
lower body base until it will go no
further. Secure the handle by turning
the knob until tight.
Lift-Off Steam Mop assembly is
now complete.
Handle Assembly
Lower Body Base
Removable Water Tank
Small Screw
Maneuverable
Swivel Head
2 Deluxe Mop Pads
2
1
3
Lower
Body Base

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Operations
6
Features and accessories
Removable water tank
The water tank is located on the front of
the Lift-Off Steam Mop. It can be refilled
with water any time during use. Distilled or
demineralized water may be used in place
of tap water.
Do not use chemicals with your
Lift-Off Steam Mop (not including
BISSELL Eucalyptus Mint Natural
water product).
Water purification system
This filter removes minerals and other
impurities from tap water, preventing
water deposits from damaging your Lift-
Off Steam Mop. It should be replaced
when the bright green grains turn blue.
To maximize performance of the filter,
distilled water may be used.
Ready light
The ready light will glow when the Lift-
Off Steam Mop is ready to use.
Steam on demand trigger
Press to release steam.
Manoeuvrable swivel head
Use to clean around furniture and hard to
reach areas on the floor.
Mop pads
These washable, reusable microfibre pads
feature buit-in Microban® antibacterial pro-
tection to help prevent the growth of 99.9%
of harmful bacteria on the pad surface to
keep your pad fresher between uses.
Circular scrubbing brush tool
Attach to end of the hose for scrubbing
stubborn soil and hard to reach areas.
Color coded for specific use. Red for bath-
rooms and black for the kitchen.
Grout brush tool
Attach to end of the hose for scrubbing
small cracks and crevices.
Flat surface Microfibre pad cleaning tool
Attach flat surface with pad to the end
of the adapter. Attach to the end of the
hose for cleaning large flat surfaces.
Window squeegee
Attach the Window Squeegee to the
end of the adaptor. Attach to the end
of the hose.
Tip:
Do not attempt to use
your Lift-Off Steam Mop
without water in the tank.
CAUTION:
Thermal shock can shatter
glass. Before cleaning cold
glass surfaces, carefully
warm the surface by direct-
ing the steam jet on the glass
from a distance at no less
than four to six inches.

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7
Operations
Getting ready
1. Attach mop pad
A. Set the mop pad flat on the floor.
B. Line up the mop head and place it
inside the mop pad with cord located at rear
of mop head. Tighten cord to ensure tight fit.
2. Fill water tank
A. Remove tank by lifting straight up and
away from the unit.
B. Unscrew cap and remove from tank.
C. Fill water tank with water. For best results,
water should be at room temperature.
D. Replace the assembly cap and tighten
until snug.
E. Replace water tank by lining up vertical
guides and gently sliding tank into place.
3. Select a steam control setting. Light is for
delicate floors such as hardwood and
laminates. Normal is for everyday cleaning,
and Tough is for hard to clean messes.
4. Twist the Quick Release™cord wrap
clockwise to unwrap the power cord
completely and plug into a 220V-240V
grounded outlet as described on the
Important Safety Instructions, page 3.
5. The ready light will illuminate in 30
seconds when the Lift-Off Steam Mop
is ready for use.
Before you clean
Thoroughly sweep or vacuum floor prior to
cleaning with the Lift-Off Steam Mop.
Cleaning hard floors
Your Lift-Off Steam Mop is designed to clean
hard flooring such as ceramic tile, vinyl, laminate,
marble, stone and sealed hard wood floors. Use
of your Lift-Off Steam Mop on waxed or some
unwaxed floors may result in a diminished glossi-
ness. The Lift-Off Steam Mop is not for use on
unsealed wood floors. For best results test in an
inconspicuous area and check the care instruc-
tions from your flooring manufacturer.
2A 2B
2D 2E

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Operations
8
Cleaning hard floors continued
1. When the ready light illuminates, begin cleaning
by slowly passing over surface while pressing the
steam on demand trigger to emit steam as needed.
2. To sanitise an area of your floor, (attack invis-
ible germs and bacteria) place the center
of the Lift-Off Steam Mop over the spot and
apply steam for a minimum of 15 seconds, but
no longer than 20 seconds. For larger areas,
overlap swivel head placement.
Important: Sanitising on timber floors is not
recommended, as prolonged application of steam
in one area increases the risk of damage to the
surface treatment of timber floors, especially in
areas with regular foot traffic and direct sunlight,
which will wear down timber floor surface
treatments, making it more susceptible to steam
damage. See CAUTION to the right.
3. When the Lift-Off Steam Mop stops emitting
steam, simply remove the water tank, refill,
and continue cleaning.
NOTE: upon first use of this steam prod-
uct or first use of a new filter, the pump
may make a "knocking" sound while the
filter fills with water. This sound is normal
and may last up to one minute. Continue
to depress the trigger until the knocking
sound subsides and the unit emits steam.
Steam cleaning all living areas
Stubborn messes that resist traditional water and
cleaning solutions can be removed with steam.
Toothpaste or hair spray on the bathroom sink,
soap scum on sliding shower walls—steam makes
all these far easier to clean.
1. Fill the water tank with cool tap water or dis-
tilled/demineralized water and replace back on
Detachable Steam Pod.
2. Remove Steam Pod by pressing the pod release
button on the top of the carry handle and pulling
the pod out and away from the lower base.
3. Remove cord from pod and connect the plug to
an appropriate outlet.
4. Remove hose from pod by pressing the clip at
the end of the hose where it connects to the
detachable pod.
5. Connect desired tool to the end of the hose.
6. When blue ready light turns on, the steamer is
ready to use.
7. To activate steam, press the pod release button
on the top of the carry handle. To stop steaming,
release the pod release button.
WARNING:
Never put descaling, aromatic
(not including the BISSELL Eucalyptus
Mint and water products), alcoholic
or detergent product into the steam
cleaner, as this may damage it or
make it unsafe for use.
Tip:
During first use, it may
take several seconds for
the Lift-Off Steam Mop
to begin steaming. The
water needs to flow
through the filter to the
heater. This delay will
only occur during initial
use or when using a
new filter.
CAUTION:
Exercise extreme care when
using the Lift-Off Steam Mop
on timber flooring. Ensure the
Lift-Off Steam Mop is thoroughly
tested in an inconspicuous area
prior to mopping a large floor
area. The Lift-Off Steam Mop
generates hot steam, so when
depressing the trigger to apply
steam, ensure the Lift-Off Steam
Mop is moving continuously.
The trigger does not need to
be depressed at all times.
Prolonged application of steam
in one area increases the risk
of damage to the surface treat-
ment on timber floors. Check
with your timber floor treatment
and application specialist prior
to Lift-Off Steam Mop operation.
Regular foot traffic and direct
sunlight will wear down timber
floor surface treatment, making
it more susceptible to steam
damage. Exercise extreme care
when using the Lift-Off Steam
Mop on timber flooring.

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9
Maintenance and care
CAUTION:
Upright storage of the
Lift-Off Steam Mop with
a wet mop pad may result
in the formation of white
marks on your floor. To
remove the white marks,
clean area with vinegar.
Tip:
Using distilled or
demineralized water
will maximize the
performance of
your filter.
Tip:
Be sure to use
only a BISSELL
water filter in your
Lift-Off Steam Mop.
When you're done
1. Unplug power cord from outlet.
2. Carefully remove mop pad from swivel
head, as mop pad and lower assembly
will be hot.
3. Any water remaining in the water
tank should be emptied prior to
machine storage.
4. Mop pad can be machine washed in
warm water. Use only liquid detergents.
Do not use bleach or fabric softeners;
for best results, air dry.
5. Wrap power cord around quick
release cord wrap on side of
Detachable Steam Pod.
If you fill your Lift-Off Steam Mop cleaner with
normal tap water, it is essential to check the
water purification system and replace it when
it is no longer effective. Change the filter when
the bright green grains turn blue. If the filter is
not changed at the appropriate time, calcium
deposits will accumulate on the heating element,
causing damage or reduced performance.
Using distilled or demineralized
water will maximize the performance
of your filter.
To order a replacement water purification
system, refer to the replacement parts
section on page 10.
Replacing the water filter

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Troubleshooting
10
Item Part No. Part Name
1 3252-2 Water Filter
2 203-2275 Water Tank with Cap and Insert
3 203-2276 Cap and Insert Assembly
4 203-2274 White Flat Surface Pad
5 5528 Microfiber Mop Pads - 2 pack
6 59V4 Steam Mop Scented Water Eucalyptus Mint 32 FL oz
7 203-7899 Window Squeegee
8 203-2277 Grout Brush
9 203-2279 Detail Brushes (2)
21 3 4
6 7
5
Replacement parts - BISSELL Lift-O Steam Mop
Reduced steam or no steam.
Possible Causes Remedies
1. Water tank empty 1. Fill tank
2. Depleted water filter 2. Replace filter
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be
of service. Please call us at 0844.888.6644
Monday - Thursday, 9 am-5 pm or Friday 9 am-4 pm
98

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11
Warranty BISSELL Lift-O Steam Mop
This warranty gives you specific legal rights, and you may also have other rights which may
vary from country to country. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail,
telephone, regular mail as described below, or contact your local in country distributor.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will repair or replace
(with new or remanufactured components or products), at BISSELL’s option, free of charge from
the date of purchase by the original purchaser, for two years any defective or malfunctioning
part due to manufacturer defect.
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters. Damage or
malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in
accordance with the User's Guide is not covered.
BISSELL recommends that the original packaging be kept for the duration of the warranty
period in case such need arises within the warranty period that the item need re-packing
and transportation.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
BISSELL and ItS In-country dIStrIButorS arE not LIaBLE For IncIdEntaL or conSEQuEntIaL daMaGES
oF any naturE aSSocIatEd WItH tHE uSE oF tHIS Product. BISSELL’S LIaBILIty WILL not EXcEEd tHE
PurcHaSE PrIcE oF tHE Product.
tHIS Warranty IS EXcLuSIVE and In LIEu oF any otHEr WarrantIES EItHEr oraL or WrIttEn. any
IMPLIEd WarrantIES WHIcH May arISE By oPEratIon oF LaW, IncLudInG tHE IMPLIEd WarrantIES oF
MErcHantaBILIty and FItnESS For a PartIcuLar PurPoSE, arE LIMItEd to tHE tWo yEar duratIon FroM
tHE datE oF PurcHaSE aS dEScrIBEd aBoVE.
BISSELL Consumer Care:
If your BISSELL product should require service or if you need information about repairs,
authorized service centers in your area, replacement parts or your warranty, please contact
BISSELL Consumer Care, as indicated below, or contact your local in-country distributor.
For UK inquiries:
Telephone: [phone]
Monday – Thursday 9 am – 5 pm
Friday 9 am – 4 pm
Or write:
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom
For all other inquiries:
USA Headquarters
01.616.453.4451
Monday – Friday 8 am – 4 pm
Or write:
BISSELL Homecare, Inc.
P.O. Box 1888
Grand Rapids, Michigan, 49501
USA

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BISSELL consumer care
12
For information about repairs or replacement parts, or questions about your
warranty, please call BISSELL Consumer Care:
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event
of a warranty claim. See Warranty on page 11
for details.
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120-4606
Rev 9/12
Visit our website at:
www.bissell.com
MICROBAN is a registered trademark
of Microban Products Company.
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Visit www.bissell.com/registration now!
Don't forget to register your product!
For UK inquiries:
Telephone: [phone]
Monday – Thursday 9 am – 5 pm
Friday 9 am – 4 pm
Or write:
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom
For all other inquiries:
USA Headquarters
01.616.453.4451
Monday – Friday 8 am – 4 pm
Or write:
BISSELL Homecare, Inc.
P.O. Box 1888
Grand Rapids, Michigan, 49501
USA