BIXOLON BK3-31 Instruction manual

Network Connection Manual
BK3-31
KIOSK PRINTER
Ver. 1.00
http://www.bixolon.com

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Table of Contents
1. Manual Information......................................................................................................3
2. Specifications ..............................................................................................................3
3. How to Connect............................................................................................................4
3-1 Connecting Printer....................................................................................................4
3-2 Checking Network Setting ........................................................................................4
3-3 LAN Setting Values...................................................................................................5
4. Ethernet Test by using Windows Test Page..............................................................6
5. Factory Reset.............................................................................................................13
5-1 Initializing LAN Setting............................................................................................13
5-2 Factory Reset Values .............................................................................................14
6. Troubleshooting.........................................................................................................15

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1. Manual Information
This manual provides information on the connection of network with the printer.
This document contains proprietary information of BIXOLON and its affiliates.
You may utilize the information solely for the purpose of facilitating authorized sales and
service of, or developing software and similar products for authorized use with, BIXOLON
products, provided that such proprietary information may not be used, reproduced, or
dis-closed to any other parties for any other purpose without the prior written permission of
BIXOLON.
BIXOLON has no liability for loss or damage arising from or relating to your use of the
information in the document.
© BIXOLON Co., Ltd. All rights reserved.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
2. Specifications
CATEGORIES
FEATURE
IMPLEMENTATION
LAN
Specification Interface 10/100 Base-T All in one(Auto detection)
Protocol
DHCP Client, HTTP, ARP, ICMP, IPv4, TCP, UDP

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3. How to Connect
To change the printer settings, establish a connection by configuring its LAN and the
network settings of the host e.g., PC, PDA.
3-1 Connecting Printer
• Connect the LAN cable to the printer.
Establish a connection with the hub or host using a LAN cable.
For LAN configuration, use “Net configuration tool”.
3-2 Checking Network Setting
• When the printer boots up, use the SELF TEST to check the network settings.
Press the SELF button on the side at the bottom to print the SELF TEST page.
SELF TEST
Model Name : BK3-3E
F/W version : V01.03_STB_030220
USB 2.0 Interface
Serial Interface
- Baud rate : 115200 bps
- Data bits : 8bits
- Parity : None
- Stop Bit : 1 bit
- Flow control : DTR/DSR
- Receive Err. : Print ?
Ethernet Interface
- MAC Address : 00:15:94:C2:6B:B5
- IP Address : 192.168. 0.112
- Subnet Mask : 255.255.255. 0
- Gateway : 192.168. 0. 1
- Port : 9100
- Inact. Time : 0 (Off)
- DHCP mode : Enable
… …

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3-3 LAN Setting Values
Classification Item Description Input Range
Network
Inactivity Time
TCP connection hold time
0~3600 integer
IP Assignment
Method IP Assignment Method DHCP/Manual
IP Address
Printer IP
IP Address
Subnet Mask Subnet mask IP Address
Gateway
Default Gateway
IP Address
Note For changing network setting values using Net configuration tool,
Refer to ‘Net configuration tool manual’.

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4. Ethernet Test by using Windows Test Page
You can use the Windows printer driver as shown below when there is no test program.
Operating systems that allow you to use the Windows printer driver are Windows, XP,
Server 2003, VISTA, 2008 Server, 7, 8, 10.
Note You can download the latest version of Windows driver from our
home page.
(www.bixolon.com)
1) Double-click the Windows Driver installation file.
2) Click Install.

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3) Select Installation and click Next..
4) Select Model Name and click Next.

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5) Select Ethernet and click Add TCP/IP Port.
6) Enter the IP address and port number, and then click Next.

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7) Click Next.
8) Click Next.

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9) Click Next.
10) Click Finish.

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11) Open the printer properties window in the Windows OS.
(1) Installing on Windows XP / Server 2003
※Control Panel – Printers and Faxes.
(2) Installing on Windows VISTA / Server 2008 / 7 / 8 / Server 2012 / 10
※Control Panel – Hardware and Sound – Device and Printers.
12) In the Ports tab, click Configure Port.
13) Match the communication settings to those of the printer.

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14) Click Print Test Page and check printing status. Proper installation of the driver is
indicated if the test page is printed normally.

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5. Factory Reset
5-1 Initializing LAN Setting
• This function changes the LAN settings of the printer to the initial factory settings.
1) When the printer boots up, select the “VMSM selection mode” through SELF TEST.
Then select “8:LAN Factory Reset” in the “VMSM selection mode”.
2) Once the message displays as shown in the following image, select “YES” (hold the
SELF button for at least 1 second).
3) After displaying the following messages, the printer will reboot automatically.
*** VMSM Selection ***
0 : Exit and reboot printer
1 : Print current settings
2 : Set Serial Interface
3 : Set Print Density
4 : Set Print Speed
5 : Set Cutting mode
6 : Set Print width
7 : Factory Reset
8 : LAN Factory Reset
9 or more : Nore
Select Modes by SELF Button control
as below.
Step 1. Short-press as many times
as the mode number to choose
Step 2. Long-press over 1 second
* e.g. To choose Mode 2, press SELF
Button 3 times. (short-short-long)
LAN Factory Reset OK! Reboot Printer.
* Do you really want to reset
The LAN setting?
1. YES :
Push the SELF button 1 second or more
2. NO :
Push the SELF button less than 1 second
SELF TEST
Model Name : BK3-3E
F/W version : V01.03_STB_030220
… …
Ethernet Interface
- MAC Address : 00:15:94:C2:6B:B5
- IP Address : 192.168.100.117
- Subnet Mask : 255.255.255. 0
- Gateway : 192.168.100.254
- Port : 9100
- Inact. Time : 0 (Off)
- DHCP mode : Disable
… …
Press the button continuously with below number,
You can enter the mode what you want.
(Procedure off If no touching over 2 sec)
1 : VMSM selection mode
2 : Hexdecimal dump mode
3 or more : Exit

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5-2 Factory Reset Values
LAN Network
Inactivity time
0
IP Assignment
Method
Automatic(DHCP)
Local Port
9100

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6. Troubleshooting
Check network
setting
(Refer to
Configuration for
checking/changing
the printer
settings)
- IP Address
Check the band of the IP Address.
Check whether the bands of the
printer and the AP (or wireless terminals) are the same.
The first three digits of the four digit value of the IP address must be
the same.
- Subnet Mask
Check whether the subnet mask of the printer matches the one in AP
(or wireless terminal).
- Port
Check whether the port configured in
the printer and the host (PC,
PDA) are the same.
PING Check
- Checking IP collision
When entering IP address manually without using DHCP, you must
check whether the corresponding IP address is used by other
equipment. The printer may not work normally when there is a
collision in the IP address.
When the printer is turned off, carry out the Ping Test to the printer
IP.
- Ping TEST
1) Turn off the printer.
2) Select “Run”from the Windows Start menu, and then enter
“cmd”.
3) Enter “ARP –d”and delete ARP table.
4) Enter “ping {printer IP}”.
5) ARP –d, ping {IP address}

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When you see “Requ
est timed out.” as shown below, it means that
there is no collision. The corresponding IP can be used.
On the other hand, if there is a reply as shown below, then the
corresponding IP is used by another network terminal and it cannot be
used for the printer IP.
Inactivity Time If multiple host devices are used with one printer, “Inactivity Time” is Recommended. (Other host devices are restricted to use a printer if
one host device keep connecting to a printer.) ex) 5sec