BIXOLON SRP-330III Instruction manual

Network Connection Manual
SRP-330/332III
Ver. 1.00
http://www.bixolon.com

Network Connection Manual
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Table of Contents
Copyright .................................................................................................................... 3
1. Manual Information .............................................................................................. 4
2. Specifications.......................................................................................................... 4
3. How to Connect ...................................................................................................... 5
3-1 Connecting Printer......................................................................................................5
3-2 Checking Network Setting..........................................................................................6
3-3 LAN Setting Values......................................................................................................7
4. Ethernet Test by using Windows Test Page......................................................... 8
5. Factory Reset ........................................................................................................ 15
5-1 Initializing LAN Setting ............................................................................................ 15
5-2 Factory Reset Values ................................................................................................ 15
6. Troubleshooting................................................................................................... 16

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Copyright
© BIXOLON Co., Ltd. All rights reserved.
This user manual and all property of the product are protected under copyright law.
It is strictly prohibited to copy, store, and transmit the whole or any part of the manual
and any property of the product without the prior written approval of BIXOLON Co.,
Ltd.
The information contained herein is designed only for use with this BIXOLON product.
BIXOLON is not responsible for any direct or indirect damages, arising from or
related to use of this information.
• The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd.
•All other brand or product names are trademarks of their respective companies or
organizations.
BIXOLON maintains ongoing efforts to enhance and upgrade the functions and quality
of all our products.
In the following, product specifications and/or user manual content may be changed
without prior notice.
Caution
Electronics, such as printers, are prone to damage by static electricity. Therefore, to
protect the printer from static electricity, be sure to turn off the printer before
connecting or disconnecting the cable to the rear of the printer. If the printer is
damaged by static electricity, contact your local dealer.

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1. Manual Information
To change the printer settings, establish a connection by configuring its LAN and the
network settings of the host e.g., PC, PDA.
2. Specifications
CATEGORIES
FEATURE
IMPLEMENTATION
LAN
Specification
Interface
10/100 Base-T All in one(Auto detection)
Protocol
DHCP Client, HTTP, ARP, ICMP, IPv4, TCP, UDP

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3. How to Connect
To change the printer settings, establish a connection by configuring its LAN and the
network settings of the host e.g., PC, PDA.
3-1 Connecting Printer
• Connect the LAN cable to the printer.
Establish a connection with the hub or host using a LAN cable.
For LAN configuration, use “Net configuration tool”.

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3-2 Checking Network Setting
• After the printer has finished booting, open the printer cover and press and hold the
FEED Button for 5 seconds. This will cause the interface setting confirmation mode.
Then add the paper, close the cover, and check that the following message is printed.
If the above message is printed, select Mode 1, and you will see the following WLAN
data. (To select Mode 1, press the Feed button once quickly/ once long.)
<LAN Information Printing >
Checking Interface Setting
0: Exit
1: WLAN Information Print
2: WLAN Factory Reset and Reboot Printer
3 or more: None
Select Modes by Feed button control
as below.
Step 1. Short-press as many times as
The mode number to choose.
Step 2. Long-press over 1 second.
*e.g. To choose Mode 2, press Feed
Button 3 times(short-short-long)
LAN SETTING
MAC ADDRESS : 00:15:94:C2:6B:A8
IP ADDRESS : 192.168.0.48
SUBNET MASK : 255.255.255.0
GATEWAY : 192.168.0.1
PORT : 9100
INACT. TIME : 0

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3-3 LAN Setting Values
Classification
Item
Description
Input Range
Network
Inactivity Time
TCP connection hold time
0~3600 integer
IP Assignment
Method
IP Assignment Method DHCP/Manual
IP Address
Printer IP
IP Address
Subnet Mask
Subnet mask
IP Address
Gateway
Default Gateway
IP Address
For changing network setting values using Net configuration tool,
Refer to ‘Net configuration tool manual’.

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4. Ethernet Test by using Windows Test Page
You can use the Windows printer driver as shown below when there is no test
program. Operating systems that allow you to use the Windows printer driver are
Windows, XP, Server 2003, VISTA, 2008 Server, 7, 8, 10.
You can download the latest version of Windows driver from our home
page. (www.bixolon.com)
1) Double-click the Windows Driver installation file.
2) Click Install.
\

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3) Select Installation and click Next.
4) Select Model Name and click Next.

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5) Select Ethernet and click Add TCP/IP Port.
6) Enter the IP address and port number, and then click Next.

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7) Click Next.
8) Click Next.

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9) Click Next.
10) Click Finish.

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11) Open the printer properties window in the Windows OS.
Installing on Windows VISTA / Server 2008 / 7 / 8 / Server 2012 / 10
※Control Panel – Hardware and Sound – Device and Printers.
12) In the Ports tab, click Configure Port.
13) 통신조건이 프린터와 일치되었는지 확인하십시오.

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14) Click Print Test Page and check printing status. Proper installation of the driver is
indicated if the test page is printed normally.

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5. Factory Reset
5-1 Initializing LAN Setting
• This function changes the LAN settings of the printer to the initial factory settings.
• After the printer has finished booting, open the printer cover and press and hold the
FEED Button for 5 seconds. This will cause the interface setting confirmation mode.
Then add the paper, close the cover, and check that the following message is printed.
If the above message is printed, select Mode 2, and you will see the following LAN data.
(To select Mode 2, press the Feed button twice quickly/ once long.)
After the above message is printed, the printer will automatically reboot.
5-2 Factory Reset Values
LAN Network
Inactivity time
0
IP Assignment
Method
Automatic(DHCP)
Local Port
9100
Checking Interface Setting
0: Exit
1: LAN Information Print
2: LAN Factory Reset and Reboot Printer
3 or more: None
Select Modes by Feed button control
as below.
Step 1. Short-press as many times as
The mode number to choose.
Step 2. Long-press over 1 second.
*e.g. To choose Mode 2, press Feed
Button 3 times(short-short-long)
LAN FACTORY RESET OK! Reboot Printer.

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6. Troubleshooting
Check network
setting
(Refer to
Configuration for
checking/changing
the printer
settings)
[IP Address]
Check the band of the IP Address. Check whether the bands
of the printer and the AP (or wireless terminals) are the same.
The first three digits of the four digit value of the IP address
must be the same.
[Subnet Mask]
Check whether the subnet mask of the printer matches the
one in AP (or wireless terminal).
[Port]
Check whether the port configured in the printer and the host
(PC, PDA) are the same.
PING Check
[Checking IP collision]
When entering IP address manually without using DHCP, you
must check whether the corresponding IP address is used by
other equipment. The printer may not work normally when
there is a collision in the IP address.
When the printer is turned off, carry out the Ping Test to the
printer IP.
[Ping TEST]
1) Turn off the printer.
2) Select “Run” from the Windows Start menu,
and then enter “cmd”.
3) Enter “ARP –d” and delete ARP table.
4) Enter “ping {printer IP}”.
5) ARP –d, ping {IP address}

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When you see “Request timed out.” as shown below, it means that
there is no collision. The corresponding IP can be used.
On the other hand, if there is a reply as shown below, then the
corresponding IP is used by another network terminal and it
cannot be used for the printer IP.
Inactivity Time
If multiple host devices are used with one printer, “Inactivity
Time” is Recommended.
(Other host devices are restricted to use a printer if
one host device keep connecting to a printer.) ex) 5sec