Black Box ACU7017A User manual

THE SERVSWITCH ™ FAMILY
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Welcome to the ServSwitch™Family!
Thank you for purchasing a BLACK BOX®ServSwitch™ Brand Mini CAT5
KVM Extender model! We appreciate your business, and we think you’ll
appreciate the many ways that your enhanced keyboard / video / mouse
extender will save you money, time, and effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-
size fits-all-even-if-it-doesn’t model that says, “One computer gets one user
station, no more, no less.” Why not a single user station (monitor, keyboard,
and mouse) for multiple computers—even computers of different platforms?
Why not a pair of user stations, each of which can control multiple
computers? Why not multiple user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad
line of robust solutions for all these applications. Do you have just two PCs,
and need an economical alternative to keeping two monitors, keyboards, and
mice on your desk? Or do you need to share dozens of computers, including
a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®,
and SGI™ compatibles among multiple users with different access levels?
Does your switch have to sit solidly on a worktable and use regular everyday
cables? Or does it have to be mounted in an equipment rack and use
convenient many-to-one cables? No matter how large or small your setup is,
no matter how simple or how complex, we’re confident we have a ServSwitch
system that’s just right for you.
The ServSwitch™ family from Black Box—the one-stop answer for all your
KVM-switching needs!
This manual will tell you all about your new ServSwitch™ Brand Mini CAT5
KVM Extender, including how to install, operate, and troubleshoot it. The
Extender product codes with automatic equalization covered in this manual
are:
ACU7017A
ACU7025A
ACU7033A
ACU7037A
ACU7041A
ACU7045A
ACU7049A
ACU7053A

SERVSWITCH™ BRAND MINI KVM EXTENDER
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TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the logo are registered trademarks, and ServSwitch,
Matrix ServSwitch, ServSwitch Affinity, ServSwitch Duo, ServSwitch Multi,
ServSwitch Ultra, ServSwitch Wizard, ServSwitch Wizard Pro,
ServManager, ServSelect, and ServShare are trademarks, of Black Box
Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
AT&T is a registered trademark of AT&T.
Pentium is a registered trademark of Intel Corporation.
IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a
trademark, of International Business Machines Corporation.
Microsoft, IntelliMouse, Windows, Windows Me, Windows NT, and Windows
XP are registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the
United States and other countries.
Any other trademarks mentioned in this manual are acknowledged to be the property
of the trademark owners.

STATEMENT
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EUROPEAN UNION DECLARATION OF CONFORMITY
This equipment complies with the requirements of the European EMC Directive
89/336/EEC.

SERVSWITCH™ BRAND MINI KVM EXTENDER
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NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11.El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.

NOM Statement
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12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

SERVSWITCH™ BRAND MINI KVM EXTENDER
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Contents
Chapter Page
1. Specifications................................................................................................8
2. Quick Start....................................................................................................9
2.1 Installation.............................................................................................9
3. Introduction................................................................................................11
3.1 The Complete Package........................................................................12
3.2 Features................................................................................................12
4. Models ........................................................................................................13
4.1 Cable Requirements.............................................................................13
5. Installation..................................................................................................14
5.1 Powering Up the System......................................................................14
6. Operation ...................................................................................................15
6.1 Keyboard Commands..........................................................................15
7. Flash upgrade procedure..........................................................................17
8. Troubleshooting.........................................................................................20
9. Service.........................................................................................................21
9.1 Calling Black Box ................................................................................21
9.2 Shipping and Packaging......................................................................21
10. Part Numbers ...........................................................................................22

TABLE of CONTENTS
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Figure Page
Figure 1. Connectivity Diagram .....................................................................10
Figure 2. Models.............................................................................................13
Figure 3. Change scan ports...........................................................................18
Figure 4. Found scanned device.....................................................................18
Figure 5. Flash scan ........................................................................................19
Figure 6. Firmware update screen..................................................................19

SERVSWITCH™ BRAND MINI KVM EXTENDER
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1. Specifications
Compatibility — Keyboard: PC/AT®, PS/2; USB
Monitor: VGA, SVGA, XGA;
Mouse: PS/2 two-button, Microsoft® , USB
IntelliMouse®, Logitech™ three-button
Distance (Maximum) — 300 ft. (91.4 m)
Operating Environment — Temperature: 32 to 113° F (0 to 45° C);
Humidity: 0 to 80% non-condensing
Resolution (Maximum) — Up to 200 ft. (60.9 m): 1600 x 1280;
Up to 300 ft. (91.4 m): 1280 x 1024;
Connectors — PS/2 Models ACU7017A, ACU7037A
Local unit
Keyboard/Mouse (2) MiniDIN6M
Video: (1) HD15M
Interlink: (1) RJ45F
Remote Unit
Keyboard/Mouse (1) MiniDIN6F
Video: (1) HD15F
Interlink: (1) RJ45F
Connectors — USB Models ACU7025A, ACU7041A
Local unit
Keyboard/Mouse (1) USB Type A M
Video: (1) HD15M
Interlink: (1) RJ45F
Remote Unit
Keyboard/Mouse (2) USB Type A F
Video: (1) HD15F
Interlink: (1) RJ45F
Connectors — PS/2 - USB Models ACU7033A, ACU7045A
Local unit
Keyboard (1) MiniDIN6M
Mouse (1) USB Type A M
Video: (1) HD15M
Interlink: (1) RJ45F
Remote Unit
Keyboard (1) MiniDIN6F
Mouse (1) USB Type A F
Video: (1) HD15F
Interlink: (1) RJ45F
Connectors — DB25 Models ACU7049A, ACU7053A
Local unit
Keyboard/Mouse/Video (1) DB25M
Interlink: (1) RJ45F
Remote Unit
Keyboard/Mouse (1) MiniDIN6F
Video: (1) HD15F
Interlink: (1) RJ45F
Power — Local units: From the connected PC;
Remote units: C7 jack, 100–240 VAC, 50–60 Hz, external,
auto-sensing, with IEC 320 connector
Size — Local units: 0.6"H x 1.4"W x 2.4"D (1.5 x 3.6 x 6.1 cm);
Remote units: 0.8"H x 2.2"W x 2.5"D (2 x 5.6 x 6.4 cm)

CHAPTER 2: Quick Start
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2. Quick Start
2.1 Installation
Installing your ServSwitch Brand Mini CATx extender is a very easy and
simple process.
First connect the remote unit to your KVM stations keyboard, monitor,
and mouse cables. Also connect the power adapter to the remote unit.
NOTE: DO NOT APPLY POWER TO THE REMOTE UNIT AT THIS
TIME
Next connect the local unit to your computer’s keyboard, monitor, and
mouse ports. Depending on the type of equipment, this may be PS/2 or
USB keyboard and mouse ports.
Next, connect the remote unit to the local unit with up to 300 feet of
CATx cable.
Last, initially apply power to the system in the following sequence:
1st – Turn on the remote KVM monitor
2nd – Apply power to the remote ServSwitch Brand Mini KVM extender
3rd – Boot the PC
Applying power to the remote unit with power ON the remote KVM
monitor assures that the DDC information from the connected monitor is
read properly.
The ServSwitch Brand will automatically set-up the configuration for
optimum video, automatically compensate for cable lengths and transmit
keyboard and mouse signals to the local unit.
The LED indicators on each unit show the link status and data flow.
If the LED blinks every ½ second no link is detected, check the CATx
connections.
If the LED is briefly blinking every 3 seconds a Link has been detected
and operation is normal.
Figure 1 shows an example of typical installation using the USB model.