Black Box ACX1004 User manual

Black Box Deutschland GmbH
Ludwigstrasse 45 b
85399 Hallbergmoos
[email protected]
www.blackbox.de
Tel. [phone]
Fax [phone]
User Manual
Edition: 2011-01-19
ServSwitch TC
Model:
ACX1004
ACX1008

ServSwitch TC
2 2011-10-04
Copyright
© 2011. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
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Contents
1 About This Manual....................................................................... 5
1.1 Scope..................................................................................5
1.2 Validity ................................................................................ 5
1.3 Cautions and Notes ............................................................ 5
2 Safety Instructions....................................................................... 6
3 Description ................................................................................... 7
3.1 Application ..........................................................................7
3.2 System Overview................................................................ 7
3.3 Product Range....................................................................9
3.4 Upgrade Kits ....................................................................... 9
3.5 Accessories.........................................................................9
3.6 Device Views ....................................................................10
3.6.1 Model ACX1004.................................................. 10
3.6.2 Model ACX1008.................................................. 11
3.7 Status LEDs...................................................................... 12
4 Installation .................................................................................. 14
4.1 Package Contents............................................................. 14
4.2 System Setup.................................................................... 14
4.3 Example Applications........................................................ 15
5 Configuration.............................................................................. 17
5.1 Command Mode ...............................................................17
5.2 External Display (optional)................................................ 18
5.3 External Control (optional) ................................................18
6 Operation .................................................................................... 19
6.1 Switching a Source ...........................................................19
6.1.1 Switching via Keyboard....................................... 19
6.1.2 External Switching (optional)............................... 19

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7 Specifications............................................................................. 20
7.1 Interfaces..........................................................................20
7.1.1 USB-HID............................................................. 20
7.1.2 RJ10 / 4P4C........................................................ 21
7.2 Supported Peripherals ...................................................... 21
7.2.1 USB-HID Devices ............................................... 21
7.3 Connector Pinouts ............................................................22
7.4 Power Supply.................................................................... 23
7.5 Environmental Conditions................................................. 23
7.6 Size...................................................................................23
7.7 Shipping Weight................................................................23
8 Troubleshooting......................................................................... 24
8.1 USB-HID...........................................................................24
9 Technical Support...................................................................... 25
9.1 Support Checklist..............................................................25
9.2 Shipping Checklist ............................................................25
10 Regulatory and Standards Compliance ................................... 26
10.1 CE Declaration Of Conformity........................................... 26
10.2 North American Regulatory Compliance...........................27
10.3 WEEE ...............................................................................27
10.4 RoHS ................................................................................27
11 Glossary...................................................................................... 28

About This Manual
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1 About This Manual
1.1 Scope
This manual describes how to install your ServSwitch TC, how to operate
it and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.

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2 Safety Instructions
To ensure reliable and safe long-term operation of your ServSwitch TC
please note the following guidelines:
Installation
Only use in dry, indoor environments.
The ServSwitch TC and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged case.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the ServSwitch TC. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.

Description
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3 Description
3.1 Application
The ServSwitch TC is used to handle several sources (computer, CPU,
KVM Extender CON Units) and several monitors with one keyboard and
mouse set only.
The ServSwitch TC is especially suitable for use with KVM switches and
KVM extenders of the ServSwitch TC family.
3.2 System Overview
The ServSwitch TC is connected to the sources (computer, CPU,
KVM extender CON Units) by using the included cables.
Keyboard and mouse are also connected to the device.

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12 3
1 Sources (computer, CPU, KVM Extender CON Units)
2 ServSwitch TC
3 Keyboard, mouse
See Chapter 4.3, Page 15 for installation examples.

Description
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3.3 Product Range
Model Description
ACX1004 ServSwitch TC 4 Port
ACX1008 ServSwitch TC 8 Port
3.4 Upgrade Kits
Model Description
ACS2209A-RMK 19"/1U rack mount kit to mount up to 2 devices
ACS4001A-DRM Mounting plate to mount by snap on
3.5 Accessories
Model Description
ACS1009A-4A International power supply 100..240VAC /5VDC / 4 A
ACXSPL12 DVI-D splitter cable

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3.6 Device Views
3.6.1 Model ACX1004
12345 6 7 8 9 10 11 12
Rear View
1 Connect to RJ10 / 4P4C (Port 1)
2 To CPU 1: USB-HID
3 Connect to RJ10 / 4P4C (Port 2)
4 To CPU 2: USB-HID
5 Connect to RJ10 / 4P4C (Port 3)
6 To CPU 3: USB-HID
7 Connect to RJ10 / 4P4C (Port 4)
8 To CPU 4: USB-HID
9 Connect to USB-HID devices 1
10 Connect to USB-HID devices 2
11 Service port
12 Connect to 5VDC power supply

Description
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3.6.2 Model ACX1008
1
13 14 15 16 17 18 19 20
2345 6 7 8 9 10 11 12
Rear View
1 Connect to RJ10 / 4P4C (Port 1)
2 To CPU 1: USB-HID
3 Connect to RJ10 / 4P4C (Port 2)
4 To CPU 2: USB-HID
5 Connect to RJ10 / 4P4C (Port 3)
6 To CPU 3: USB-HID
7 Connect to RJ10 / 4P4C (Port 4)
8 To CPU 4: USB-HID
9 Connect to USB-HID devices 1
10 Connect to USB-HID devices 2
11 Service port
12 Connect to 5VDC power supply
13 Connect to RJ10 / 4P4C (Port 5)
14 To CPU 5: USB-HID
15 Connect to RJ10 / 4P4C (Port 6)
16 To CPU 6: USB-HID
17 Connect to RJ10 / 4P4C (Port 7)
18 To CPU 7: USB-HID
19 Connect to RJ10 / 4P4C (Port 8)
20 To CPU 8: USB-HID

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3.7 Status LEDs
The ServSwitch TC is fitted with a multi color LED on both sides for
indication of connection status:
12
Front View
Pos. LED Status Description
1 Status
(green) Off Device not ready
On Device ready
2 Power
(red) Off Power supply not available
On Power supply available

Description
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1
6 7 8 9
2345
Rear View
Pos. LED Status Description
1 USB Status
CPU 1 (green) Off No connection to CPU 1
On Connection to CPU 1
2 USB Status
CPU 2 (green) Off No connection to CPU 2
On Connection to CPU 2
3 USB Status
CPU 3 (green) Off No connection to CPU 3
On Connection to CPU 3
4 USB Status
CPU 4 (green) Off No connection to CPU 4
On Connection CPU 4
5 Power
(red) Off Device not ready
On Device ready
6 USB Status
CPU 5 (green) Off No connection to CPU 5
On Connection to CPU 5
7 USB Status
CPU 6 (green) Off No connection to CPU 6
On Connection to CPU 6
8 USB Status
CPU 7 (green) Off No connection to CPU 7
On Connection to CPU 7
9 USB Status
CPU 8 (green) Off No connection to CPU 8
On Connection to CPU 8

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4 Installation
4.1 Package Contents
Your extender package contains the following items:
5VDC international power supply unit
German power cord
Quick Setup
4x USB cable (1.8 m, type A to type B)
Additional content for ACX1008:
4x USB cable (1.8 m, type A to type B)
If anything is missing, contact your dealer.
4.2 System Setup
First time users are recommended to setup the system with the CPU Unit
and the CON Unit in the same room as a test setup. This will allow you to
identify and solve any cabling problems, and experiment with your system
more conveniently.
1. Switch off all devices.
2. Connect the USB cables to the CPUs (CON Units) and to the
ServSwitch TC.
3. Connect mouse and keyboard to the ServSwitch TC.
4. Connect the 5VDC power supply with the ServSwitch TC.
5. Power up the system.

Installation
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4.3 Example Applications
This section illustrates typical installations of the ServSwitch TC:
132 4
ServSwitch TC (Direct CPU connection)
1 Source (computer, CPU)
2 Switch button (see Chapter 5.3, Page 18)
3 ServSwitch TC
4 Keyboard, mouse

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21 43 5
ServSwitch TC (In combination with ServSwitch DKM)
1 ServSwitch DKM
2 CON Units
3 Monitor LEDs (see Chapter 5.2, Page 18)
4 ServSwitch TC
5 Keyboard, mouse

Configuration
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5 Configuration
5.1 Command Mode
The ServSwitch TC has a Command Mode that allows several functions
via keyboard command during normal use.
To enter Command Mode use a 'Hot Key' sequence and to exit Command
Mode, press <Esc>. While in Command Mode, the LEDs Shift and Scroll
on the console keyboard will flash.
In Command Mode normal keyboard and mouse operation will cease.
Only selected keyboard commands are available.
The following table lists the keyboard commands to enter and to exit
Command Mode and to change the 'Hot Key' sequence:
Function Keyboard Command
Enter Command Mode
(default) 2x <Right Shift> (or 'Hot Key')
Exit Command Mode <Esc>
Change 'Hot Key' sequence <Left Ctrl> + <Left Shift> + <c>,
<'Hot Key' Code>, <Enter>
<Key> + <Key> Press keys simultaneously
<Key>, <Key> Press keys successively
2x <Key> Press key quickly, twice in a row
(similar to a mouse double-click)
The 'Hot Key' sequence to enter Command Mode can be changed. The
following table lists the 'Hot Key' Codes for the available key sequences:
'Hot Key' Code 'Hot Key'
1 <Left Ctrl> + <Left Shift> + <i>
2 2x <Scroll>
3 2x <Left Shift>
4 2x <Left Ctrl>
5 2x <Left Alt>
6 2x <Right Shift>
7 2x <Right Ctrl>
8 2x <Right Alt>

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In a KVM switch configuration, choose different 'Hot Keys' for the
KVM Extender and the ServSwitch TC ServSwitch TC.
5.2 External Display (optional)
The ServSwitch TC has a RJ10 interface at each USB-HID port for CPUs
(see Chapter 7.1.2, Page 21). It provides the current status of the port,
e.g. for control of a status LED.
5.3 External Control (optional)
The ServSwitch TC has a RJ10 interface at each USB-HID port for CPUs
(see Chapter 7.1.2, Page 21). The current switching status can be
changed by a potential-free contact, e.g. by a button.

Operation
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6 Operation
6.1 Switching a Source
6.1.1 Switching via Keyboard
From your console, you can switch via keyboard sequence between
different monitors.
1. Open Command Mode with the 'Hot Key' (see Chapter 5.1, Page 17).
2. Enter the number of the specific source or monitor and confirm with
<Enter>.
At the same time Command Mode is closed and the keyboard LEDs
return to previous status.
Keyboard and mouse are connected to the specified source or
monitor.
6.1.2 External Switching (optional)
Optionally, you can connect a button with a RJ10 interface to switch to the
respective source or monitor.
The RJ10 interface is separately available for each USB-HID port with
CPU connection.

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7 Specifications
7.1 Interfaces
7.1.1 USB-HID
Our devices with an USB-HID interface support a maximum of two devices
compliant with the USB-HID protocol. Each USB-HID port provides a
maximum current of 100 mA.
Keyboard
Compatible with most USB keyboards. Certain keyboards with additional
functions may require custom firmware to operate. Keyboards with an
integral USB Hub (Mac keyboards e.g.) are also supported.
Mouse
Compatible with most 2-button, 3-button and scroll mice.
Other USB-HID devices
The proprietary USB emulation also supports certain other USB-HID
devices, such as specific touch screens, graphic tablets, barcode
scanners or special keyboards. Support cannot be guaranteed, however,
for every USB-HID device.
Only two USB-HID devices are supported concurrently, such as keyboard
and mouse or keyboard and touch screen. A hub is allowed, but it does
not increase the number of HID devices allowed.
To support other USB 'non-HID' devices, such as scanners, web cams or
memory devices, choose our devices with transparent USB support.