Black Box HS523 User manual

Hookswitch
HS523

1
FCC INFORMATION
FEDERAL COMMUNICATIONS COMMISSION
AND
INDUSTRY CANADA
RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio
communication. It has been tested and found to comply with the limits for a Class A computing device in
accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case
the user at his own expense will be required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the
Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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HOOKSWITCH
FCC REQUIREMENTS FOR TELEPHONE-LINE EQUIPMENT
1. The Federal Communications Commission (FCC) has established rules which permit this device to be
directly connected to the telephone network with standardized jacks. This equipment should not be
used on party lines or coin lines.
2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device
should be disconnected until the source of the problem can be determined and until the repair has
been made. If this is not done, the telephone company may temporarily disconnect service.
3. If you have problems with your telephone equipment after installing this device, disconnect this device
from the line to see if it is causing the problem. If it is, contact your supplier or an authorized agent.
4. The telephone company may make changes in its technical operations and procedures. If any such
changes affect the compatibility or use of this device, the telephone company is required to give
adequate notice of the changes.
5. If the telephone company requests information on what equipment is connected to their lines, inform
them of:
a. The telephone number that this unit is connected to.
b. The ringer equivalence number.
c. The USOC jack required: RJ-11C.
d. The FCC registration number.

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CDC STATEMENT
Items (b) and (d) can be found on the unit’s FCC label. The ringer equivalence number (REN) is used
to determine how many devices can be connected to your telephone line. In most areas, the sum of the
RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they
may not ring properly.
6. In the event of an equipment malfunction, all repairs should be performed by your supplier or an
authorized agent. It is the responsibility of users requiring service to report the need for service to the
supplier or to an authorized agent.
CERTIFICATION NOTICE FOR EQUIPMENT USED IN CANADA
The Canadian Department of Communications label identifies certified equipment. This certification means
that the equipment meets certain telecommunications-network protective, operation, and safety
requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated with a single-line individual service may be
extended by means of a certified connector assembly (extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility—in this case,
your supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

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CAUTION:
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority,
or electrician, as appropriate.
The LOAD NUMBER (LN) assigned to each terminal device denotes the percentage of the total load to be
connected to a telephone loop which is used by the device, to prevent overloading. The termination on a
loop may consist of any combination of devices, subject only to the requirement that the total of the load
numbers of all the devices does not exceed 100.
NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico
sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo,
sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por
el fabricante.

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NOM STATEMENT
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el
fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las
instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación
del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación,
no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros
de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el
instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea
eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados
por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos
donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo
de tiempo.

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17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u
orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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TRADEMARKS USED IN THIS MANUAL
TRADEMARKS USED IN THIS MANUAL
Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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HOOKSWITCH
Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. Installation and Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1 How the Hookswitch Device Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2 Connecting the Hookwitch Device to the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3 Attaching the Hookswitch Device to Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.4 Setting Up the Hookswitch Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.1 Calling Black Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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CHAPTER 1: Introduction
1. Introduction
1.1 Description
The Hookswitch is designed to be
used with the 2.4-GHz Wireless
Remote Unit.
1.2 Components
A. Hookswitch Device
1. Lifting Film (standard)
2. Lifting Height Termination
Switch (standard lifting
height is position 2)
3. Microphone
4. Microphone Housing
(360° adaptable)
B. Cord with Modular Plugs
(connected when shipped)
C. Cleaning Towelette
D. Self-Adhesive Pads
E. Lifting Film (extra high)
Figure 1-1. Components.
A
E
D
C
B
1
23
4

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HOOKSWITCHHOOKSWITCH
2. Installation and
Operation
2.1 How the Hookswitch Works
1. When you are away from
your desk, the Hookswitch is
used to lift your handset
from your telephone. When
you hear the ring tone for
an incoming call in your
headset, activate the
Hookswitch by pressing the
red button on the remote.
The Hookswitch device will
then lift your handset and
connect your call. To hang
up, press the Hookswitch
button again (Figure 2-1).
Figure 2-1. Hookswitch Button.
NOTE
When the lifting film is up, the
Hookswitch will not transmit a
ring tone to your headset.
2.2 Connecting the Hookswitch to the
Base
1. The Hookswitch ships with
the smaller end of the
modular cord connected to
the Hookswitch.
2. Disconnect the base by
turning counter-clockwise
until the tabs of the base
pull free from the
corresponding slots on the
stand.
3. Connect the Hookswitch to
the base by inserting the
cord’s large plug into the
port marked AUX at the
bottom of the base (Figure
2-2).
Figure 2-2. Connecting the Hookswitch to
the Base, Step 3.
4. Pass the Hookswitch cord
through the channel on the
bottom of the base so that
all of the cords exit the rear
of the base (Figure 2-3).

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CHAPTER 2: Installation and Operation
Figure 2-3. Connecting the Hookswitch
Device to the Base, Step 4.
2.3 Attaching the Hookswitch to Your
Telephone
1. The Hookswitch should be
placed as close to the
telephone’s disconnection
button(s) as possible
(Figures 2-4 and 2-5).
Figure 2-4. Placing the Hookswitch.
Figure 2-5. Placing the Hookswitch.
2. Clean the surface area
where you are going to
attach the Hookswitch
device with the enclosed
cleaning towelette. Remove
the protective film from one
side of the self-adhesive pads
and attach on the bottom of
the Hookswitch device.
Remove the protective film
from the other side of the
pads and attach the
Hookswitch device by
pressing it firmly to the
telephone.
2.4 Setting Up the Hookswitch
S TEP 1:
1. With the Hookswitch’s
lifting termination switch in
position 2, press the red
button on the remote. The
film will lift up the
telephone handset. If you
hear a dial tone in your
headset, the setup is
complete (Figure 2-6).
Disconnection
button
Disconnection
button

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HOOKSWITCH CHAPTERHOOKSWITCH
Figure 2-6. Completing the Setup.
NOTE
If the Hookswitch does not
respond, make sure the
headset/handset selector
marked with icon on top of the
base is in the headset position.
When activated, the on-line
indicator marked 4on the
front of the base lights up and
the on-line indicator on the top
of the remote will flash (Figure
2-7).
Figure 2-7. On-Line Indicator.
2. If the Hookswitch is
activated and you cannot
hear a dial tone, you should
increase the lifting height.
To do so, press the red
button on the remote again
to lower the handset to the
cradle. Then move the
lifting-height termination
switch to position 3 and try
again (Figure 2-8).
Figure 2-8. Replacing the Lifting Film.
3. If the handset still does not
lift up far enough, replace
the standard lifting film with
the optional film, as shown,
and repeat test in positions
1-3 until the handset lifts up
(Figure 2-9).
Figure 2-9. Inserting the Optional Film.
S TEP 2:
1. It is important that the
microphone in the
Hookswitch detect the ring
tone of your telephone. Ask
someone to call you. If you
hear a ring tone in your
headset, the setup is
complete.
2. If no ring tone is detected,
the microphone in the
Hookswitch may be too far
from your telephone’s
speaker. Rotate the
microphone housing until
you hear the ring tone. If
you still do not hear the

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CHAPTER 2: Installation and Operation
tone in your headset,
increase your telephone’s
ring tone volume by
following the instructions in
your telephone’s user guide
(Figure 2-10).
Figure 2-10. Rotating the Microphone
Housing.
NOTE
If your Hookswitch is placed
too close (2-3 feet) to other
telephones with loud ring
tones, your Hookswitch may
be activated by these phones.
If you have any problems or
questions regarding the
Hookswitch, please call
Black Box Technical Support
at 724-746-5500. See the next
section.

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HOOKSWITCH CHAPTERCHAPTERHOOKSWITCH
3. Troubleshooting
3.1 Calling Black Box
If you determine that your
Hookswitch is malfunctioning,
do not attempt to alter or repair
the unit. It contains no user-
serviceable parts. Contact Black
Box at 724-746-5500.
Before you do, make a record of
the history of the problem. We
will be able to provide more
efficient and accurate assistance if
you have a complete description,
including:
• the nature and duration of
the problem.
• when the problem occurs.
• the components involved in
the problem.
• any particular application
that, when used, appears to
create the problem or make
it worse.
3.2 Shipping and Packaging
If you need to transport or ship
your Hookswitch:
• Package it carefully. We
recommend that you use
the original container.
• If you are shipping the
Hookswitch for repair, make
sure you include everything
that came in the original
package. Before you ship,
contact Black Box to get a
Return Materials
Authorization (RMA)
number.

CUSTOMER SUPPORT INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
© Copyright 2000. Black Box Corporation. All rights reserved.
54-0208A
June 2000
Printed in USA