Blackbe;rry Storm 2 9550 User manual

Shortcuts
BlackBerry basics shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
• To select an item, click (press) the screen.
• To highlight an item, touch the screen lightly.
• To open a menu in an application to access options and available actions, press the Menu key.
• To select a highlighted menu item, press the Menu key.
• To move back a screen, press the Escape key.
• To return to the Home screen, when you are not on a call, press the End key.
• To scroll down, slide your finger up.
• To scroll up, slide your finger down.
• To stop continuous scrolling, touch the screen.
• To move to the next item, slide your finger to the left quickly.
• To move to the previous item, slide your finger to the right quickly.
• To switch applications, press and hold the Menu key. Click an application.
Phone shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
• To change your ring tone, in the phone application, press the Menu key. Click Set Ring Tone.
• To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key.
• To set up speed dial for a contact, in the phone application, press and hold a key.
• To insert a plus sign (+) when typing a phone number, press and hold 0.
Message shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
In a message
• To reply to a message, press the exclamation point (!) key.
• To forward a message, press the period (.) key.
• To move to the last cursor position after you close and reopen a received email message or PIN message, press 5.
In a message list
• To open a highlighted message, press the Enter key.
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• To compose a message from a message list, press the comma (,) key.
• To view received messages and received call logs, press the Alt key and 3.
• To view call logs, press the Alt key and the period (.) key.
• To view voice mail messages, press the Alt key and 7.
• To view SMS text messages, press the Alt key and the question mark (?) key.
• To view all your messages, press the Escape key.
Move around a message list
• To move up a screen, press the Shift key and the Space key.
• To move down a screen, press the Space key.
• To move to the top of a message list, press 1.
• To move to the bottom of a message list, press 7.
• To move up a message, press 2.
• To move down a message, press 8.
• To move to the next date, press 6.
• To move to the previous date, press 4.
Media shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
Audio and video files
• To pause an audio or video file, press the Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press
the Mute key again.
• To play the next song, press and hold the Volume Up key on the right side of your device.
• To play the previous song, press and hold the Volume Down key on the right side of your device.
• If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the Volume
Up key until audio boost turns on.
Camera
• To zoom in to a subject before taking a picture, press the Volume Up key.
• To zoom out from a subject before taking a picture, press the Volume Down key.
• To take a picture, press the Right Convenience key.
Typing shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
• To insert a period, press the Space key twice. The next letter is capitalized.
• To capitalize a letter, hold the letter key until the capitalized letter appears.
• To type an accented character, press and hold the letter key. Click the accented character that appears on the screen.
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• To turn on NUM lock, hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the 123 key again.
• To turn on CAP lock, hold the Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the Shift key again.
• To insert an at sign (@) or a period (.) in an email address field, press the Space key.
• To type a symbol, press the Symbol key. To see more symbols, press the Symbol key again.
•To edit text that you have typed, click the text. Your BlackBerry® device displays the editing indicator around the cursor. To move the cursor
one character at a time, touch the editing indicator and slide your finger.
•To cut or copy text and paste it into an application, simultaneously touch the screen before and after the text that you want to copy. Click
the cut or copy icon at the bottom of the screen. Place the cursor where you want to insert the cut or copied text. Press the Menu key.
Click Paste.
•To change the typing input language quickly when you are using your device in landscape view, or in portrait view with the full keyboard,
click the globe icon. Click an input language.
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Phone
Phone basics
Find your phone number
Perform one of the following actions:
• To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My
Number field at the top of the screen.
• If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home
screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and
MMS messaging, the first phone number in the list is the phone number that you use to send and receive SMS text and MMS messages.
Related topics
About multiple phone numbers, 38
Make a call
1. In the phone application, perform one of the following actions:
• Type a phone number.
• Click the contacts icon. Type part of a contact name. Highlight a contact or phone number.
2. Press the key.
To end the call, press the key.
Related topics
Add a pause or a wait to a phone number, 144
Answer a call
Press the Send key.
To end a call, press the End key.
Related topics
Change your ring tone, 12
Answer a second call
Depending on your wireless service provider and wireless network, this feature might not be supported.
1. During a call, press the Menu key.
2. Perform one of the following actions:
• To answer the incoming call and place the current call on hold, click Answer - Hold Current.
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• To answer the incoming call and end the current call, click Answer - Drop Current.
To return to the first call, press the Menu key. Click Swap or Flash.
Change your ring tone
1. On the Home screen, click the Sounds icon.
2. Click Set Ring Tones/Alerts.
3. Click the application or item that you want to change.
4. Perform one of the following actions:
• To use a preloaded ring tone, in the Ring Tone field, click a ring tone.
• To use a ring tone that you downloaded, in the Ring Tone field, click Browse. Navigate to a folder that contains ring tones. Click a
ring tone.
5. Press the Menu key.
6. Click Save.
Mute a call
During a call, press the Mute key on the top of your device.
To turn off mute, press the Mute key again.
Place a call on hold
If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.
1. During a call, press the Menu key.
2. Click Hold.
To resume a call, press the Menu key. Click Resume.
Turn on the speakerphone
1. During a call, press the Menu key.
2. Click Activate Speakerphone.
Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the
Safety and Product Information booklet for your device.
To turn off the speakerphone, press the Menu key. Click Activate Handset.
Related topics
Bluetooth technology, 201
Dial an extension
1. When typing a phone number, press the Menu key.
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2. Click Add Pause.
3. Type the extension number.
Switch applications during a call
1. During a call, press the Menu key.
2. Click Home Screen.
Note: If you switch to a different application and you want to end the call, press the End key.
Make a call when your device is locked
To perform this task, you must turn on dialing from the Lock screen.
1. Press the Power key or Power/Lock key on the top left of your BlackBerry® device.
2. Click Place Call.
3. Perform one of the following actions:
• Type a phone number.
• Click the contacts icon. Type part of a contact name. Click a contact or phone number.
4. Press the Send key.
To end the call, press the End key.
Related topics
Turn on dialing from the Lock screen, 39
About using a headset
You can purchase an optional headset to use with your BlackBerry® device.
If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device
model, you might be able to use a headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of audio or video files.
For more information about using the headset, see the documentation that came with your headset.
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Emergency calls
About emergency calls
If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your
BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless
network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. If the
connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network
automatically.
You can only make emergency calls by typing official emergency access numbers (for example, 911 or 112).
Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary
by location and emergency calls may be blocked or impeded by network, environmental, or interference issues.
About Emergency Callback Mode
If your BlackBerry® device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback Mode.
Thismodeenablestheoperatortocallyoubackordetermineyourapproximatelocation.Dependingonyourwirelessserviceprovider,Emergency
Callback Mode is active for five minutes or is canceled when you make a non-emergency call.
In Emergency Callback Mode, you cannot send and receive messages or browse web pages.
Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
Make an emergency call
Perform one of the following actions:
• If your screen or BlackBerry® device is unlocked, from the Home screen, press the Send key. Type the emergency number. Press the
Send key.
•If your screen or device is locked, press the Power key or Power/Lock key on the top left of your device. Type the emergency number.
Press the Send key.
Volume
Adjust the volume
• To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the Volume Down key on the right side of your device.
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• To mute the volume, press the Mute key on the top of your device. To turn off mute, press the Mute key again.
Related topics
Amplify the volume using the audio boost feature, 101
Improve sound quality for media files, 101
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click General Options.
5. Change the Default Call Volume field.
6. Press the Menu key.
7. Click Save.
Improve sound quality during a call
You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. During a call, press the Menu key.
2. Click Enhance Call Audio.
3. Select a bass or treble option.
Improve sound quality for all calls
You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click General Options.
5. Change the Enhance Headset Call Audio or Enhance Handset Call Audio fields.
6. Press the Menu key.
7. Click Save.
Voice mail
Check your voice mail
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Call Voice Mail.
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Change the voice mail access number
If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system.
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click Voice Mail.
5. Type a voice mail access number and a password.
6. Press the Menu key.
7. Click Save.
Speed dial
Set up speed dial for a contact
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click View Speed Dial List.
4. Click an unassigned key.
5. Click New Speed Dial.
6. Click a contact.
To make a call using speed dial, in the phone application, hold the key that you assigned to the contact.
Change the contact assigned to a speed dial key
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click View Speed Dial List.
4. Highlight a contact or phone number.
5. Press the Menu key.
6. Perform one of the following actions:
• To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.
• To assign the contact to a different speed dial key, click Move. Click a new speed dial key.
• To delete the contact from the speed dial list, click Delete.
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Voice dialing
Make a call using a voice command
To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device
must support this feature and you must turn on Bluetooth technology.
You cannot make calls to emergency numbers using voice commands.
1. In the voice dialing application, wait for the sound.
2. Say "Call" and a contact name or phone number.
To end the call, press the End key.
Dial an extension using a voice command
To perform this task, you must set options for dialing extensions.
You can dial extensions only within your company.
Say "Call extension" and the extension number.
Related topics
Set options for dialing extensions, 37
Check a status using a voice command
You can check your active phone number, the wireless coverage level, and the battery power level using a voice command.
1. In the voice dialing application, wait for the sound.
2. Perform any of the following actions:
• To check your active phone number, say "Check my phone number."
• To check the wireless coverage level, say "Check coverage."
• To check the battery power level, say "Check battery."
Change the voice dialing language
To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service
provider or administrator.
1. On the Home screen or in a folder, click the Options icon.
2. Click Language.
3. Change the Voice Dialing Language field.
4. Press the Menu key.
5. Click Save.
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