Blueant X5 Instruction Manual

FREQUENTLY ASKED QUESTIONS (FAQ)
General FAQ..................................................................................................................................................................................3
1. What is the main difference between the X5 and other Bluetooth devices? ...........................................................................3
2. What is included in the X5 package?......................................................................................................................................3
3. How does the X5 use Bluetooth technology? .........................................................................................................................3
4. How do I handle voice calls when the X5 is connected to a phone?.......................................................................................3
5. Can I transfer an ongoing mobile phone call back to my phone to continue it there?.............................................................3
6. How many devices can I pair to the X5?.................................................................................................................................3
7. How do I know if Audio Streamer has been paired and connected to Stereo Headset? .........................................................3
8. Is my phone compatible?........................................................................................................................................................3
9. How do I put the Stereo Headset in pairing mode?.................................................................................................................3
10. How do I pair and connect the Bluetooth Audio Streamer with the X5?................................................................................3
11. What is the passcode/passkey of the X5?.............................................................................................................................3
12. Can I change the passcode of the X5?.................................................................................................................................3
13. Can I use voice activated dialing if my phone supports it?....................................................................................................3
14. Can I use the X5 to listen to music from my mobile?............................................................................................................4
15. How often should I charge my X5?.......................................................................................................................................4
16. Can I use my X5 with my computer for VOIP applications?..................................................................................................4
17. Do I need to pair the devices every time I use them together?.............................................................................................4
18. Is the X5 compatible with Apple Mac computers?.................................................................................................................4
19. Can I stream audio from my Playstation, iPod, Xbox or DVD etc?........................................................................................4
Bluetooth FAQ...............................................................................................................................................................................5
1. Is it safe to use Bluetooth devices, I have heard they can allow unauthorized connections? ................................................5
2. Can somebody else take control of my X5 if they are in range?............................................................................................5
3. What is the difference between Handsfree and Headset Bluetooth Profiles?........................................................................5
4. How do I know if my devices are connected?........................................................................................................................5
5. How far can my mobile be from the X5 and still remain connected?......................................................................................5
6. Can other electrical devices cause interference with Bluetooth?...........................................................................................5
7. If I cup my hand over a Bluetooth device the signal strength and quality suffers. Why does this happen?...........................5
8. What Bluetooth devices can use the X5 Headset?................................................................................................................5
9. What is A2DP?.......................................................................................................................................................................5
10. Can I use my Blueant X5 Headset with USB Bluetooth Dongles?........................................................................................5

Troubleshooting FAQ ...................................................................................................................................................................6
1. How do I re-connect my X5?...................................................................................................................................................6
2. Why won’t my X5 enter into pairing mode?............................................................................................................................6
3. Is my X5 Headset charged?...................................................................................................................................................6
4. When I mount battery and power on headset, the LED flashes red........................................................................................6
5. While using the X5 Headset, I connected it to PC via USB to charge but the LED doesn’t show any color indication............6
6. What is the life cycle of the battery pack and can I leave the headset connected to the power adapter or USB cable even if
the battery has been fully charged?......................................................................................................................................6
7. Sometimes it’s difficult to distinguish the LED indicators when charging via USB adapter or USB cable? .............................6
8. What is the battery life for X5 Headset and Audio Streamer? Also, is the connection time for Stereo Headset and Audio
Streamer the same if I use fully charged batteries?..............................................................................................................6
9. How do I reconnect Audio Streamer with the X5 Headset after I have changed battery or switched the devices OFF?.........6
10. Can I use the Audio Streamer with a PC without battery fitted and if yes, how can I make the connection with Headset?...6
11. Why can’t I hear any sound from the Speaker?.....................................................................................................................6
12. After connecting Audio Streamer with MP3 player, I only hear audio from one side of the Headset. Why?..........................6
13. I connected Audio Streamer to the PC using the Y-cable and played music from Windows Media Player but I don’t hear
sounds from Headset............................................................................................................................................................6
14. When I connect Audio Streamer to PC via the Y-cable, I hear mono sounds from Headset. Why?......................................6
15. Why is the X5 noisy and distorted?.......................................................................................................................................7
16. I want to connect the Headset with a Bluetooth phone and at the same time listen to music from an audio device using the
Audio Streamer. How should I make the connection?...........................................................................................................7
17. While listening to music from an audio device connected to the Audio Streamer, I received a phone call and answered by
pressing ‘MFB’ button. Although music stopped, I realized that when the music replayed, it was not at the point where it
was first stopped...................................................................................................................................................................7
18. How can I connect the Audio Streamer with a TV and Hi-Fi Set or iPod?.............................................................................7
19. How can I connect Audio Streamer with MP3 phone that doesn’t have 3.5mm stereo input jack? .......................................7
20. My X5 worked great but now it won’t connect to my phone, what can I do?.........................................................................7
21. Can I remote control playback features on a PC like ‘play’, ‘next’, ‘previous’, ‘stop’ and ‘pause’ from the X5 Bluetooth
Stereo Headset? I can already do this with my A2DP/AVRCP enabled phone. ....................................................................7
22. What if my computer has built in Bluetooth? Can I use it?....................................................................................................7
23. Why can the talk time and standby time differ with the products specification description?..................................................7
24. Why does my phone battery not last as long as it used to?..................................................................................................7
25. I am having trouble pairing a second phone, what can I do?................................................................................................7
26. How can I stay near the X5 but not have calls diverted through it?.......................................................................................7
27. My phone says “Bluetooth Module not found” what can I do? ..............................................................................................8
28. I have a PDA phone that pairs to the X5 but has trouble transferring calls, how can I fix this?.............................................8
29. Why can’t I hear the dial tone from headset when I dial?......................................................................................................8
30. I have read all the solutions in this document but I still cannot get my X5 to work properly, what can I do?.........................8

General FAQ
1. What is the main difference between the X5 and other Bluetooth devices?
The X5 can connect to devices for interactive voice as well for streaming stereo audio over A2DP. They can be used with Bluetooth mobile
phones, PDA’s and computers. With the bundled Audio Streamer, the X5 can be used with any audio source. The X5 can be used with a
computer without loading any software on to it.
2. What is included in the X5 package?
Inside the box you will find an X5 Stereo Bluetooth Headset, a Voice Enabled Audio Streamer, 2 x Removable Rechargeable Batteries, 1 x 100-
240V AC Adapter, 2 x USB cables, 1 x 3.5mm Y-cable audio lead, 1 X 3.5mm Stereo Cable, 1 x set of foam speaker covers, a User Manual and
a Quick Start Guide.
3. How does the X5 use Bluetooth technology?
Bluetooth is used to send and receive monaural voice and stereo sound signals over radio waves between your device and the X5. It allows the
X5 to control phone calls on your mobile phone remotely. This is done using the Headset and Handsfree Bluetooth Profiles for voice, the A2DP
Profile for streaming audio and the AVRCP Profile to remotely control music playback functions of audio devices that support AVRCP.
4. How do I handle voice calls when the X5 is connected to a phone?
For incoming mobile phone calls, simply press the MFB on the X5 once to answer. For outgoing calls, you dial from your phone keypad and the
call will be transferred to the X5. Alternatively, you can use the redial or voice dial function (dependent on the phone) by Clicking and Holding for
3 seconds the MFB on the X5. For incoming VOIP calls, use your programs interface to control the call. Sound will be routed to the X5.
5. Can I transfer an ongoing mobile phone call back to my phone to continue it there?
Yes, simply use the active menu on the phone during the call and select Transfer to Handset or similar depending on the model of your phone.
Alternatively, just Press the On/Off button on the Headset for three seconds. The Headset will switch OFF and the active call will be transferred
back to the phone.
6. How many devices can I pair to the X5?
The X5 can store pairing information of up to 10 different Bluetooth devices. The X5 can connect to one A2DP device and one
Headset/Handsfree device at a time.
7. How do I know if Audio Streamer has been paired and connected to Stereo Headset?
When Audio Streamer and Stereo Headset have been paired and connected, LED on Stereo Headset will turn OFF and LED on Audio Streamer
will light up and flash blue once every 2 seconds.
8. Is my phone compatible?
If your phone is Bluetooth enabled, it will support either Handsfree or Headset Bluetooth profile or both and so it will work with the X5 for voice
calls. For stereo streaming of music, your phone must support A2DP. Check your phones manual or our compatibility list on the Blueant website
for compatible devices. Bluetooth has strict connectivity guidelines adhered to by participating manufacturers.
9. How do I put the Stereo Headset in pairing mode?
Mount battery onto headset and click and hold ‘Vol Up’ and ‘ON/OFF’ buttons together for more than 3 seconds and when LED starts to flash
red and blue alternately, release buttons. The headset is now ready to be found in Bluetooth searches by other devices.
10. How do I pair and connect the Bluetooth Audio Streamer with the X5?
First, put headset in pairing mode. Mount battery onto Audio Streamer and click and hold ‘ON/OFF’ button for 5 seconds. First, LED will flash
Blue rapidly and then change to alternating red and blue flash. When you see the LED flashing red and blue alternately, release button. Audio
Streamer and Stereo Headset will then be paired and connected automatically.
11. What is the passcode/passkey of the X5?
The Passcode for the X5 is “1234”.
12. Can I change the passcode of the X5?
No, the passkey is inbuilt and cannot be changed.
13. Can I use voice activated dialing if my phone supports it?
Yes, the X5 supports voice activated dialing depending on the model of your phone. When pressing and holding the MFB button, some phones
will activate Voice Dialing if your phone also supports it, other phones will redial the last number called.
Check your phones user manual for information on setting Voice Dialing and recording voice commands.

14. Can I use the X5 to listen to music from my mobile?
Yes indeed, but your phone must support the A2DP Bluetooth Profile. Check our website for an updated list of compatible mobile phones. You
may be able to listen to music in mono using the Handsfree voice connection on your phone, but this is not recommended as the voice
connection is tuned to sound good for voices, not music. Using the X5 in this way will make them sound like an AM radio.
15. How often should I charge my X5?
You should charge the X5 when the battery LED Indicator on the Headset flashes Red in color. The battery will last for about 200 hrs on standby
and much longer if the X5 is switched off in between uses. When in use, the X5 battery will last for 12hrs.
16. Can I use my X5 with my computer for VOIP applications?
Yes, the Audio Streamer supports 2 way voice functions. For VoIP applications like Skype or MSN etc, you plug the Y-cable straight into your
computer without loading any software
17. Do I need to pair the devices every time I use them together?
No, the pairing process is required only once for each device, unless the
devices are deleted.
18. Is the X5 compatible with Apple Mac computers?
Yes, provided your Mac has a microphone input and an audio line out you can use them with VOIP applications in the same way as with a PC.
19. Can I stream audio from my Playstation, iPod, Xbox or DVD etc?
Yes, you can stream audio from any audio devices using the Audio Streamer as long as the audio devices have 3.5mm stereo jack.

Bluetooth FAQ
1. Is it safe to use Bluetooth devices, I have heard they can allow unauthorized connections?
For Bluetooth security reasons, once you have set up your Bluetooth devices we recommend turning OFF the visibility option in the Bluetooth
Menu of your phone so that other Bluetooth users cannot see your device. (This only applies to a few mainly older Bluetooth enabled phones as
most new phones have better security.)
2. Can somebody else take control of my X5 if they are in range?
No, the X5 can only connect to previously paired devices that have been properly authenticated. The Pairing procedure creates an encrypted
key known only to the two devices paired.
3. What is the difference between Handsfree and Headset Bluetooth Profiles?
Handsfree Profile allows for extra features to be used with a mobile phone. Voice Dial, redial, call transfer are some that are included in
Handsfree but not Headset. Handsfree also allows for a slightly better call quality.
4. How do I know if my devices are connected?
When Bluetooth is turned ON in your phone you may see a Bluetooth symbol appear on your main screen that changes slightly (colors invert or
arrows appear) when connected to the X5. Some phones show a Headset or Car symbol to notify you that the devices are connected.
5. How far can my mobile be from the X5 and still remain connected?
The X5 will remain connected within a range of 10 meters (30 ft). Sound quality may start to deteriorate after about 7 meters depending on your
environment.
6. Can other electrical devices cause interference with Bluetooth?
Bluetooth technology employs a technique called frequency hopping to constantly change the frequency at which it sends data, reducing
interference with wireless devices like wireless LAN’s, cordless landline phones. Noise Interference can occur if the Bluetooth device is used in
close proximity with microwave. Check if there are any such devices in the surroundings, and if so keep the distance between the X5 and such
devices to at least 5 - 10m. Usually any interference will only cause a slight crackling sound. The frequency of Bluetooth is much higher than
that of radio station bands. Also, if someone in the vicinity puts his or her Bluetooth device into pairing mode, this will cause interference. This is
true for any Bluetooth devices.
7. If I cup my hand over a Bluetooth device the signal strength and quality suffers. Why does this happen?
Bluetooth signals are radio waves and so, do not need line of sight to operate. But, radio waves cannot travel through water and as the human
body is made up of mostly water they cannot travel through it. And so, your hand will create a barrier causing slight interference and a loss of
signal quality resulting in audio that may crackle.
8. What Bluetooth devices can use the X5 Headset?
To use the X5 the device must support either the Headset, Handsfree or A2DP Bluetooth profiles. Some devices may only support Bluetooth
data transmission and not audio.
You can use the Y-cable to connect to any 2-way voice enabled device provided they have a 3.5mm jack. To use another sized jack such as a
2.5mm jack (as with some non-Bluetooth mobile phones) you will need to buy a jack adapter which can be purchased at any electronics store
for a few dollars.
9. What is A2DP?
Advanced Audio Distribution Profile - A2DP technology is a new music revolution allowing you to send CD quality stereo music from one device
to another without wires. A2DP is crystal clear music without the hassle of plugging cables. Bluetooth Wireless Technology with the A2DP
technology makes mobile phones, PDA’s and computers capable of streaming music.
For a list of A2DP compatible phones, check out www.blueantwireless.com
10. Can I use my Blueant X5 Headset with USB Bluetooth Dongles?
Yes, the X5 Bluetooth Headset can be used with USB dongles as long as A2DP, AVRCP, and Headset/Handsfree Profiles are supported by the
USB Dongle driver. Note: At the time of printing, the Bluetooth drivers that come with Windows XP Service Pack 2 do not support these required
profiles.

Troubleshooting FAQ
1. How do I re-connect my X5?
Short Press the MFB Button to reconnect a previously paired phone. To reconnect Audio Streamer with Headset, simply power on both devices
and they will be connected automatically.
2. Why won’t my X5 enter into pairing mode?
Follow through the instructions in the X5 Headset Manual. Press the ‘Vol Up’ and ‘On/Off buttons for 4 seconds. The X5 will enter into Pairing
mode ready to be searched by devices. Also, the X5 sometimes requires a few seconds to establish a connection. Please be patient while
devices are searching.
3. Is my X5 Headset charged?
Red LED will flash red slowly if the battery is getting low.
4. When I mount battery and power on headset, the LED flashes red.
This indicates a low battery level. Please charge the battery according to the instructions in the manual.
5. While using the X5 Headset, I connected it to PC via USB to charge but the LED doesn’t show any color indication.
If the battery is fully charged, the LED will not show any indications when the charge cable is plugged in.
6. What is the life cycle of the battery pack and can I leave the headset connected to the power adapter or USB cable even if the
battery has been fully charged?
The battery pack has a life cycle of 500 which means it can be charged 500 times before the playtime becomes shorter. The headset can be left
connected to the power adapter or a USB cable even if the battery has been fully charged.
7. Sometimes it’s difficult to distinguish the LED indicators when charging via USB adapter or USB cable?
The LED indicators can be distinguished as follows :
1) Charging the Headset or Audio Streamer: LED will flash red and blue alternately.
2) Charging the Headset while in connection (play) mode : LED will light red. After charging is complete, LED will turn OFF.
3) Charging the Audio Streamer in connection (play) mode : LED will flash red and blue alternately.
8. What is the battery life for X5 Headset and Audio Streamer? Also, is the connection time for Stereo Headset and Audio Streamer the
same if I use fully charged batteries?
Batteries used in Stereo Headset and Audio Streamer are the same and the playtime for a well charged battery is minimum 12 hours and
maximum 16 hours depending on the listening volume. Because the power consumption of both devices is almost the same, the connection
time will also be similar.
9. How do I reconnect Audio Streamer with the X5 Headset after I have changed battery or switched the devices OFF?
To reconnect, you just have to power on both devices and they will be connected automatically.
10. Can I use the Audio Streamer with a PC without battery fitted and if yes, how can I make the connection with Headset?
Yes, Audio Streamer can be used with a PC without having to mount a battery. This is on the condition that the Audio Streamer is connected to
PC via USB cable and if the Audio Streamer has been paired with headset before. Simply plug in the USB into Audio Streamer and it will power
ON and connect to headset.
11. Why can’t I hear any sound from the Speaker?
The phone’s memory may have become corrupt and can be fixed by rebooting the phone. If this does not resolve the issue, delete the pairing
information and re-pair
12. After connecting Audio Streamer with MP3 player, I only hear audio from one side of the Headset. Why?
Check if both ends of the stereo cable have been plugged into Audio Streamer and stereo jack of the MP3 player properly.
13. I connected Audio Streamer to the PC using the Y-cable and played music from Windows Media Player but I don’t hear sounds
from Headset.
In such case, please check the audio settings as follows : Click ‘Start’ Æ‘Control Panel’ Æ‘Sounds andAudio Devices’ Æ‘Audio Tab’ Æcheck if
your internal Soundcard has been selected as the audio playback device. Click Ok and restart the audio player(Windows Media Player, Winamp
etc)
14. When I connect Audio Streamer to PC via the Y-cable, I hear mono sounds from Headset. Why?
When headset and Audio Streamer are first connected, it is always in A2DP mode. So, if you have accidentally pressed the ON/OFF button of

headset, it will switch to Voice mode. So, if you hear sound in monaural form from the headset, press the ‘MFB’ of the X5 once to switch to
Stereo.
15. Why is the X5 noisy and distorted?
A low battery can be the cause of bad voice quality. Please charge the headset. Some people like to have their phone ring loudly, but this may
cause distortion when transferred to the X5 speaker. In your phone, set up a Profile with lower ringing volumes and keypad tones and activate
when using with X5.(check your phone user manual for instructions on setting up profiles). Also, if the antenna strength from your phone
network is weak, it may cause signal drop outs or disruption.
16. I want to connect the Headset with a Bluetooth phone and at the same time listen to music from an audio device using the Audio
Streamer. How should I make the connection?
To use the Headset with two devices, you have to pair the Headset with both devices. First, pair Headset with Audio Streamer and then switch
OFF both devices. Next, pair Headset with Bluetooth phone and make the connection via Headset or Handsfree profile. Now, you can switch on
the Audio Streamer to establish the connection with Headset. Please note that you can only realize A2DP connection between Headset and
Audio Streamer because the Headset/Handsfree profile has already been used up by the Bluetooth phone.
17. While listening to music from an audio device connected to the Audio Streamer, I received a phone call and answered by pressing
‘MFB’ button. Although music stopped, I realized that when the music replayed, it was not at the point where it was first stopped.
When a call comes in, the music will be muted, not paused, i.e. it will keep playing in the background.
18. How can I connect the Audio Streamer with a TV and Hi-Fi Set or iPod?
You can connect the 3.5mm stereo cable into the Headphone Jack. If it doesn’t fit the plug, you can use an adapter which is available from any
electronics type store for a few dollars.
19. How can I connect Audio Streamer with MP3 phone that doesn’t have 3.5mm stereo input jack?
For MP3 phones that don’t have a 3.5mm stereo input jack, you have to buy an adapter that fits into MP3 phone and which will accommodate
3.5mm stereo cable input.
20. My X5 worked great but now it won’t connect to my phone, what can I do?
As newer phones are like mini-computers, they may become corrupt over time and you may need to reset them every so often (at least once a
week is good). Simply switch off your phone, remove the battery for a few seconds, replace and reboot. The X5 should now connect. If not,
remove existing pairing and re-pair the devices.
21. Can I remote control playback features on a PC like ‘play’, ‘next’, ‘previous’, ‘stop’ and ‘pause’ from the X5 Bluetooth Stereo
Headset? I can already do this with my A2DP/AVRCP enabled phone.
Yes, this is possible if you are using a Bluetooth USB Dongle (not supplied) with Windows Media Player or Winamp or other AVRCP compatible
program. This is not possible using theAudio Streamer.
22. What if my computer has built in Bluetooth? Can I use it?
You may be able to use an internal Bluetooth device along with its software as long as it supports Headset/Handsfree for voice, A2DP for stereo
and AVRCP for remote control. Please check your computer manufacturers’ website for details. There may be updated Bluetooth drivers on their
site that will enable these features.
23. Why can the talk time and standby time differ with the products specification description?
The talk time and stand by time will differ based on different brands’ mobile phones, different distances between devices and different Bluetooth
link status (active, sleep, sniff mode etc.)
24. Why does my phone battery not last as long as it used to?
When you switch Bluetooth ON, your phone searches for Bluetooth devices in the area. This will use more battery power than without Bluetooth
ON. The X5 has a standby mode it enters when connected to your phone so that it minimizes battery loss. This allows the X5 to have such
outstanding battery life as well as reducing the power required by the phone.
25. I am having trouble pairing a second phone, what can I do?
When Pairing a second mobile phone, make sure the first is off or out of range. If you cannot connect to a previously paired and connected
phone, go to the Bluetooth menu of the phone and select the X5 and Press Connect. Some phones may require this if it is the second device
used. You do not have to re-pair the devices, just manually connect.
26. How can I stay near the X5 but not have calls diverted through it?
The X5 will remain connected within a range of 10 meters so if you are staying near the device but want to take calls through the phone simply
switch the X5 off. Or turn Bluetooth off in the phone.

27. My phone says “Bluetooth Module not found” what can I do?
This means that your phone cannot find its internal Bluetooth chip for some reason. Restarting your phone should fix this problem. If not please
contact your phone manufacturer.
28. I have a PDA phone that pairs to the X5 but has trouble transferring calls, how can I fix this?
Go to the phone manufacturers’ website and download and install the latest ROM software for your device. Many new PDA phones are software
upgradeable and fixes are made available for problems such as this. This is especially the case with newly released devices.
29. Why can’t I hear the dial tone from headset when I dial?
Check the Bluetooth protocol of your mobile phone to see if it supports in-band ring tone. If it does, then you should hear the dial tone (such as
Nokia series) or if it doesn’t you cannot (such as some Sony-Ericsson series).
30. I have read all the solutions in this document but I still cannot get my X5 to work properly, what can I do?
Check the website at www.blueantwireless.com for updates and info.
Contact us and we will help you through your problem.