Bosch KETTLER KB064-ZAFD Series Quick guide

TRANSLATION OF THE ORIGINAL
OPERATING INSTRUCTIONS
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
KB064-ZAFDxx, KB064-ZAFTxx, KB064-ZAFWxx, KB064-ZARWxx, KB064-ZBFD5xx, KB064-ZBFTxx, KB064-ZBFWxx, KB064-ZBRWxx, KB068-ZAFWxx, KB068-ZARWxx,
KB068-ZBFWxx, KB068-ZBFWxx, KB068-ZBRWxx, KB068-ZCFWxx, KB068-ZCRWxx, KB083-ZARWxx, KB084-ZARWxx, KB084-ZBRWxx, KB084-ZCRWxx, KB084-ZDRWxx,
KB111-ZAKDxx, KB111-ZAKDxx, KB111-ZAKTxx, KB111-ZAKWxx, KB112-ZAFDxx, KB112-ZAFTxx, KB112-ZAFWxx, KB112-ZARDxx, KB112-ZARTxx, KB112-ZARWxx,
KB112-ZBFDxx, KB112-ZBFTxx, KB112-ZBFWxx, KB112-ZBRTxx, KB112-ZBRWxx, KB112-ZCFDxx, KB112-ZCFTxx, KB112-ZCFWxx, KB112-ZCRDxx, KB112-ZCRTxx,
KB112-ZCRWxx, KB116-ZAKDxx, KB116-ZAKTxx, KB116-ZAKWxx, KB116-ZBKDxx, KB116-ZBKTxx, KB116-ZBKWxx, KB116-ZCKDxx, KB116-ZCKTxx, KB116-ZCKWxx,
KB116-ZDKDxx, KB116-ZDKTxx, KB116-ZDKWxx, KB118-ZAKDxx, KB118-ZAKTxx, KB118-ZAKWxx, KB118-ZBKDxx, KB118-ZBKTxx, KB118-ZBKWxx, KB133-ZAFWxx,
KB133-ZARWxx, KB133-ZBFWxx, KB133-ZBRWxx, KB133-ZCFWxx, KB133-ZCRWxx, KB133-ZDFWxx, KB133-ZDRWxx, KB137-ZAKDxx, KB137-ZAKTxx, KB137-ZAKWxx,
KB137-ZBKDxx, KB137-ZBKTxx, KB137-ZBKWxx, KB137-ZCKTxx, KB137-ZCKWxx, KB137-ZDKTxx, KB137-ZDKWxx, KB137-ZEKDxx, KB137-ZEKTxx, KB137-ZEKWxx,
KB137-ZFKDxx, KB137-ZFKTxx, KB137-ZFKWxx, KB143-ZAKDxx, KB143-ZAKTxx, KB143-ZAKWxx, KB143-ZBKDxx, KB143-ZBKTxx, KB143-ZBKWxx, KB143-ZCKDxx,
KB143-ZCKTxx, KB143-ZCKWxx, KB143-ZDKDxx, KB143-ZDKTxx, KB143-ZDKWxx, KB144-ZAFWxx, KB144-ZARWxx, KB144-ZBFWxx, KB144-ZBRWxx, KB144-ZCFWxx,
KB144-ZCRWxx, KB144-ZDFWxx, KB144-ZDRWxx
MY20K01-12_1.0_12.06.2019
Quadriga Comp 5 Belt FL, Quadriga Comp 5 Belt RT, Quadriga Plus 8, Quadriga Cityhopper,
Comfort 5, Quadriga Comp CX12, Quadriga P5 FL, Quadriga P5 RT, Quadriga Town & Country Comp,
Escaro Pro 10, Escaro Comp 5 Belt, Quadriga CX10, Traveller E-Gold 8, Traveller E-Gold 7 (F),
Traveller E-Gold 7 (R)
TURBO
SPORT
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
PMWH
MIN
MPH
KM /H
RESET
TURBO
SPOR T
S
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
P MWH
MIN
MPH
KM
/H

MY20K01-12_1.0_12.06.2019 2
Contents
Contents
1 About these operating instructions 9
1.1 Manufacturer 9
1.2 Type number and model 9
1.3 Identifying the operating instructions 11
1.4 Laws, standards and directives 11
1.5 Subject to change 11
1.6 Language 11
1.7 For your safety 11
1.7.1 Instruction, training and customer service
12
1.7.2 Basic safety instructions 12
1.7.3 Warnings 12
1.7.4 Safety markings 12
1.8 For your information 12
1.8.1 Instructions for actions 12
1.8.2 Language conventions 12
1.9 Nameplate 13
1.9.1 Information on the nameplate 14
2 Safety 15
2.1 General warnings 15
2.2 Toxic substances 16
2.3 Requirements for the rider 17
2.4 Protection for vulnerable groups 17
2.5 Data privacy 17
2.6 Personal protective equipment 17
2.7 Safety markings and safety instructions 17
2.8 Emergency 18
2.8.1 What to do in an emergency 18
2.8.2 First aid treatment 18
2.8.3 Fighting fire 18
2.8.4 Leaking fluids 19
2.8.4.1 Brake fluid 19
2.8.4.2 Oils and lubricants from the fork 19
2.8.4.3 Oils and lubricants from the rear frame
damper 19
3Overview 20
3.1 Description 21
3.1.1 Wheel and suspension 21
3.1.1.1 Valve 21
3.1.2 Suspension 21
3.1.2.1 Steel suspension fork structure 22
3.1.2.2 Air suspension fork structure 22
3.1.2.3 Structure of the FOX rear frame
damper 23
3.1.2.4 Structure of the Suntour rear frame
damper 23
3.1.3 Brake system 23
3.1.3.1 Rim brake 23
3.1.3.2 Disc brake 24
3.1.3.3 Back-pedal brake 24
3.1.3.4 ABS 25
3.1.4 Electric drive system 26
3.1.5 Rechargeable battery 26
3.1.5.1 Pannier rack battery 27
3.1.5.2 Integrated battery 28
3.1.6 Display 28
3.1.6.1 USB port 29
3.1.7 Riding light 29
3.1.8 Charger 29
3.2 Proper use 30
3.3 Improper use 31
3.4 Technical data 32
3.4.1 Pedelec 32
3.4.2 ActiveLine motor 32
3.4.3 ActiveLine Plus motor 32
3.4.4 Performance Line Cruise motor 32
3.4.5 Performance Line Speed motor 32
3.4.6 Performance Line CX motor 32
3.4.7 Pedelec lighting 33
3.4.8 PowerPack 300 battery 33
3.4.9 PowerPack 400 battery 33
3.4.10 PowerPack 500 battery 33
3.4.11 PowerTube battery 33
3.4.12 Intuvia display 33
3.4.13 USB port 33
3.4.14 BOSCH Pedelec ABS BAS100 34
3.4.15 Emissions 34
3.4.16 Tightening torque 34
3.5 Description of controls and screens 35
3.5.1 Handlebars 35
3.5.2 Battery level indicator 35
3.5.3 Control panel 35
3.5.4 On-screen indicators 35
3.5.4.1 Riding light symbol 35
3.5.4.2 Level of assistance 36
3.5.4.3 Motor power used 36
3.5.4.4 Battery level indicator 36
3.5.4.5 Gear recommendation 37
3.5.4.6 Tachometer screen 37
3.5.4.7 Function display 37
3.5.5 System message 39
3.5.6 ABS indicator lamp 39
3.6 Environmental requirements 40
4 Transportation and storing 42
4.1 Physical transport characteristics 42
4.1.1 Dimensions during transportation 42
4.1.2 Transport weight 42
4.1.3 Designated handles/lifting points 42
4.2 Transportation 42
4.2.1 Transporting the battery 43
4.2.2 Shipping the battery 43
4.2.3 Using the brake transport securing
system 43
4.3 Storing 43
4.3.1 Break in operation 44
4.3.1.1 Preparing a break in operation 44
4.3.1.2 Taking out of operation 44
5 Assembly 45
5.1 Required tools 45
5.2 Unpacking 45

MY20K01-12_1.0_12.06.2019 3
Contents
5.2.1 Scope of delivery 45
5.3 Commissioning 46
5.3.1 Checking the battery 46
5.3.2 Mounting the wheel in the Suntour fork 46
5.3.2.1 Mounting the wheel with screw-on axle
(15 mm) 46
5.3.2.2 Mounting the wheel with screw-on axle
(20 mm) 47
5.3.2.3 Mounting the wheel with a quick release
axle 48
5.3.3 Mounting the wheel with a quick release 49
5.3.4 Mounting the wheel in the FOX fork 50
5.3.4.1 Wheel with quick release (15 mm) 50
5.3.4.2 Adjusting the FOX quick release 51
5.3.4.3 Mounting the wheel with Kabolt axles 51
5.3.4.4 Checking the stem and handlebars 51
5.3.5 Pedelec sale 52
6Operation 53
6.1 Risks and hazards 53
6.1.1 Tips for a greater range 54
6.1.2 Personal protective equipment 54
6.2 Error messages 55
6.2.1 Error message display 55
6.2.2 Battery error message 57
6.3 Before the first ride 58
6.3.1 Adjusting the saddle 58
6.3.1.1 Adjusting the saddle tilt 58
6.3.2 Determining the seat height 58
6.3.2.1 Adjusting the seat height with quick
release 58
6.3.2.2 Height-adjustable seat post 59
6.3.2.3 Adjusting the seat position 59
6.3.3 Adjusting the handlebars 60
6.3.3.1 Adjusting the stem 60
6.3.3.2 Adjusting the height of the handlebars 60
6.3.3.3 Turning the handlebars to the side 61
6.3.3.4 Checking the clamping force in quick
releases 61
6.3.3.5 Adjusting the quick release clamping
force 61
6.3.4 Adjusting the brake lever 61
6.3.4.1 Adjusting the pressure point on a
Magura brake lever 61
6.3.4.2 Adjusting the grip distance 62
6.3.4.3 Adjusting the grip distance on a
Magura brake lever 62
6.3.5 Adjusting the suspension of the
Suntour fork 63
6.3.5.1 Adjusting the negative deflection 63
6.3.5.2 Adjusting the air suspension fork
negative deflection 63
6.3.5.3 Adjusting the steel suspension fork
negative deflection 64
6.3.5.4 Adjusting the rebound 65
6.3.6 Adjusting the suspension of the
FOX fork 65
6.3.6.1 Adjusting the negative deflection 65
6.3.6.2 Adjusting the rebound 66
6.3.7 Setting the Suntour rear frame damper 67
6.3.7.1 Adjusting the negative deflection 67
6.3.7.2 Adjusting the rebound 67
6.3.7.3 Setting the compression 68
6.3.8 Setting the FOX rear frame damper 68
6.3.8.1 Adjusting the negative deflection 68
6.3.8.2 Adjusting the rebound 69
6.3.9 Retracting the brake linings 69
6.4 Accessories 70
6.4.1 Child seat 70
6.4.2 Bicycle trailers 71
6.4.3 Pannier rack 71
6.5 Before each ride 72
6.6 Check list before each ride 72
6.7 Using the kickstand 73
6.7.1 Raising the kickstand 73
6.7.1.1 Parking the pedelec 73
6.8 Using the pannier rack 73
6.9 Rechargeable battery 74
6.9.1 Frame battery 75
6.9.1.1 Removing the frame battery 75
6.9.1.2 Inserting the frame battery 75
6.9.2 Pannier rack battery 75
6.9.2.1 Removing the pannier rack battery 75
6.9.2.2 Inserting the pannier rack battery 75
6.9.3 Integrated battery 75
6.9.3.1 Removing the integrated battery 75
6.9.3.2 Inserting the integrated battery 76
6.9.4 Charging the battery 76
6.9.5 Dual charging 77
6.9.5.1 Charging process when two batteries
are used 77
6.9.5.2 Charging process when one battery is
used 78
6.9.6 Waking the battery 78
6.10 Electric drive system 79
6.10.1 Switching on the electric drive system 79
6.10.2 Switching off the drive system 79
6.11 Control panel with display 80
6.11.1 Removing and attaching the display 80
6.11.1.1 Removing the display 80
6.11.1.2 Attaching the display 80
6.11.2 Securing display against removal 80
6.11.3 Charging the internal display battery 80
6.11.3.1 Charging on the pedelec 80
6.11.3.2 Charging using the USB port 80
6.11.4 Using the USB port 81
6.11.5 Switching on the display 81
6.11.6 Switching off the display 81
6.11.7 Using the push assist system 81
6.11.8 Using the riding light 81

MY20K01-12_1.0_12.06.2019 4
Contents
6.11.9 Selecting the level of assistance 82
6.11.10 Journey information 82
6.11.10.1Changing the displayed journey
information 82
6.11.10.2Resetting the journey information 82
6.11.11 Changing the system settings 82
6.12 Brake 83
6.12.1 Using the brake lever 84
6.12.2 Using the back-pedal brake 85
6.12.3 Using ABS 85
6.12.3.1 While riding 86
6.13 Suspension and damping 86
6.13.1 Adjusting the compression of the
Fox fork 86
6.13.2 Adjusting the compression of the
Fox damper 87
6.13.3 Adjusting the compression of the
Suntour fork 87
6.13.4 Adjusting the compression of a
Suntour damper 88
6.13.5 Adjusting the rebound in a Rock
Shox damper 88
6.13.6 Adjusting the compression in a
Rock Shox damper 89
6.14 Gear shift 89
6.14.1 Using the derailleur gears 89
6.14.2 Using a hub gear 90
6.14.3 Use eShift 90
6.14.3.1 eShift with Shimano DI2 automatic
hub gears 90
6.14.3.2 eShift with manual Shimano DI2 hub
gears 91
6.14.3.3 eShift with Shimano DI2 automatic
hub gears 91
6.14.3.4 eShift with NuVinci H|Sync/enviolo
with Optimized H|Sync 91
6.14.3.5 eShift with Rohloff E-14
Speedhub 500/14 91
7 Cleaning and servicing 92
7.1 Cleaning after each ride 92
7.1.1 Cleaning the suspension fork 92
7.1.2 Cleaning the rear frame damper 92
7.1.3 Cleaning the pedals 92
7.2 Basic cleaning 93
7.2.1 Cleaning the frame 93
7.2.2 Cleaning the stem 93
7.2.3 Cleaning the rear frame damper 93
7.2.4 Cleaning the wheel 93
7.2.5 Cleaning the drive elements 93
7.2.6 Cleaning the chain 94
7.2.7 Cleaning the battery 94
7.2.8 Cleaning the display 94
7.2.9 Cleaning the drive unit 94
7.2.10 Cleaning the brake 95
7.3 Servicing 95
7.3.1 Servicing the frame 95
7.3.2 Servicing the stem 95
7.3.3 Servicing the fork 95
7.3.4 Servicing the drive elements 95
7.3.5 Servicing the pedals 95
7.3.6 Servicing the chain 95
7.3.7 Servicing the drive elements 95
7.4 Maintenance 95
7.4.1 Wheel 95
7.4.2 Checking the tyres 96
7.4.3 Checking the rims 96
7.4.4 Check and correct tyre pressure 96
7.4.4.1 Dunlop valve 96
7.4.4.2 Presta valve 96
7.4.4.3 Schrader valve 97
7.4.5 Brake system 97
7.4.6 Checking the brake linings for wear 97
7.4.7 Checking the pressure point 97
7.4.8 Checking the brake discs for wear 98
7.4.9 Electrical cables and brake cables 98
7.4.10 Gear shift 98
7.4.11 Stem 98
7.4.12 USB port 98
7.4.13 Checking the chain tension 98
7.4.14 Checking the handlebar grip position 98
8 Maintenance 99
8.1 Axle with quick release 100
8.1.1 Checking the quick release 100
8.2 Adjusting the gear shift 100
8.2.1 Cable-operated gear shift,
single-cable 101
8.2.2 Cable-operated gear shift,
dual-cable 101
8.2.3 Cable-operated twist grip,
dual-cable 101
9 Troubleshooting, fault clearance
and repair 102
9.1 Troubleshooting and fault clearance 102
9.1.1 The drive system or display do not
start up 102
9.1.2 Error messages 102
9.2 Repair 103
9.2.1 Use original parts and lubricants
only 103
9.2.2 Replacing the lighting 103
9.2.3 Setting the headlight 103
10 Recycling and disposal 104
11 Documents 105
11.1 Parts list 105
11.2 Assembly report 106
11.3 Maintenance log 108
11.4 Charger operating instructions 111
12 Keyword index 120
13 Glossary 122
Appendix 125

MY20K01-12_1.0_12.06.2019 5
Contents
I. Translation of the original
EC declaration of conformity 125
1 About these operating instructions 6
1.1 Manufacturer 6
1.2 Type number and model 6
1.3 Identifying the operating instructions 8
1.4 Laws, standards and directives 8
1.5 Subject to change 8
1.6 Language 8
1.7 For your safety 8
1.7.1 Instruction, training and customer service 9
1.7.2 Basic safety instructions 9
1.7.3 Warnings 9
1.7.4 Safety markings 9
1.8 For your information 9
1.8.1 Instructions for actions 9
1.8.2 Language conventions 9
1.9 Nameplate 10
1.9.1 Information on the nameplate 11
2 Safety 12
2.1 General warnings 12
2.2 Toxic substances 13
2.3 Requirements for the rider 14
2.4 Protection for vulnerable groups 14
2.5 Data privacy 14
2.6 Personal protective equipment 14
2.7 Safety markings and safety instructions 14
2.8 Emergency 15
2.8.1 What to do in an emergency 15
2.8.2 First aid treatment 15
2.8.3 Fighting fire 15
2.8.4 Leaking fluids 16
2.8.4.1 Brake fluid 16
2.8.4.2 Oils and lubricants from the fork 16
2.8.4.3 Oils and lubricants from the rear frame
damper 16
3Overview 17
3.1 Description 18
3.1.1 Wheel and suspension 18
3.1.1.1 Valve 18
3.1.2 Suspension 18
3.1.2.1 Steel suspension fork structure 19
3.1.2.2 Air suspension fork structure 19
3.1.2.3 Structure of the FOX rear frame
damper 20
3.1.2.4 Structure of the Suntour rear frame
damper 20
3.1.3 Brake system 20
3.1.3.1 Rim brake 20
3.1.3.2 Disc brake 21
3.1.3.3 Back-pedal brake 21
3.1.3.4 ABS 22
3.1.4 Electric drive system 23
3.1.5 Rechargeable battery 23
3.1.5.1 Pannier rack battery 24
3.1.5.2 Integrated battery 25
3.1.6 Display 25
3.1.6.1 USB port 26
3.1.7 Riding light 26
3.1.8 Charger 26
3.2 Proper use 27
3.3 Improper use 28
3.4 Technical data 29
3.4.1 Pedelec 29
3.4.2 ActiveLine motor 29
3.4.3 ActiveLine Plus motor 29
3.4.4 Performance Line Cruise motor 29
3.4.5 Performance Line Speed motor 29
3.4.6 Performance Line CX motor 29
3.4.7 Pedelec lighting 30
3.4.8 PowerPack 300 battery 30
3.4.9 PowerPack 400 battery 30
3.4.10 PowerPack 500 battery 30
3.4.11 PowerTube battery 30
3.4.12 Intuvia display 30
3.4.13 USB port 30
3.4.14 BOSCH Pedelec ABS BAS100 31
3.4.15 Emissions 31
3.4.16 Tightening torque 31
3.5 Description of controls and screens 32
3.5.1 Handlebars 32
3.5.2 Battery level indicator 32
3.5.3 Control panel 32
3.5.4 On-screen indicators 32
3.5.4.1 Riding light symbol 32
3.5.4.2 Level of assistance 33
3.5.4.3 Motor power used 33
3.5.4.4 Battery level indicator 33
3.5.4.5 Gear recommendation 34
3.5.4.6 Tachometer screen 34
3.5.4.7 Function display 34
3.5.5 System message 36
3.5.6 ABS indicator lamp 36
3.6 Environmental requirements 37
4 Transportation and storing 39
4.1 Physical transport characteristics 39
4.1.1 Dimensions during transportation 39
4.1.2 Transport weight 39
4.1.3 Designated handles/lifting points 39
4.2 Transportation 39
4.2.1 Transporting the battery 40
4.2.2 Shipping the battery 40
4.2.3 Using the brake transport securing
system 40
4.3 Storing 40

MY20K01-12_1.0_12.06.2019 6
Contents
4.3.1 Break in operation 41
4.3.1.1 Preparing a break in operation 41
4.3.1.2 Taking out of operation 41
5 Assembly 42
5.1 Required tools 42
5.2 Unpacking 42
5.2.1 Scope of delivery 42
5.3 Commissioning 43
5.3.1 Checking the battery 43
5.3.2 Mounting the wheel in the Suntour fork 43
5.3.2.1 Mounting the wheel with screw-on axle
(15 mm) 43
5.3.2.2 Mounting the wheel with screw-on axle
(20 mm) 44
5.3.2.3 Mounting the wheel with a quick release
axle 45
5.3.3 Mounting the wheel with a quick release 46
5.3.4 Mounting the wheel in the FOX fork 47
5.3.4.1 Wheel with quick release (15 mm) 47
5.3.4.2 Adjusting the FOX quick release 48
5.3.4.3 Mounting the wheel with Kabolt axles 48
5.3.4.4 Checking the stem and handlebars 48
5.3.5 Pedelec sale 49
6Operation 50
6.1 Risks and hazards 50
6.1.1 Tips for a greater range 51
6.1.2 Personal protective equipment 51
6.2 Error messages 52
6.2.1 Error message display 52
6.2.2 Battery error message 54
6.3 Before the first ride 55
6.3.1 Adjusting the saddle 55
6.3.1.1 Adjusting the saddle tilt 55
6.3.2 Determining the seat height 55
6.3.2.1 Adjusting the seat height with quick
release 55
6.3.2.2 Height-adjustable seat post 56
6.3.2.3 Adjusting the seat position 56
6.3.3 Adjusting the handlebars 57
6.3.3.1 Adjusting the stem 57
6.3.3.2 Adjusting the height of the handlebars 57
6.3.3.3 Turning the handlebars to the side 58
6.3.3.4 Checking the clamping force in quick
releases 58
6.3.3.5 Adjusting the quick release clamping
force 58
6.3.4 Adjusting the brake lever 58
6.3.4.1 Adjusting the pressure point on a
Magura brake lever 58
6.3.4.2 Adjusting the grip distance 59
6.3.4.3 Adjusting the grip distance on a
Magura brake lever 59
6.3.5 Adjusting the suspension of the
Suntour fork 60
6.3.5.1 Adjusting the negative deflection 60
6.3.5.2 Adjusting the air suspension fork
negative deflection 60
6.3.5.3 Adjusting the steel suspension fork
negative deflection 61
6.3.5.4 Adjusting the rebound 62
6.3.6 Adjusting the suspension of the
FOX fork 62
6.3.6.1 Adjusting the negative deflection 62
6.3.6.2 Adjusting the rebound 63
6.3.7 Setting the Suntour rear frame damper 64
6.3.7.1 Adjusting the negative deflection 64
6.3.7.2 Adjusting the rebound 64
6.3.7.3 Setting the compression 65
6.3.8 Setting the FOX rear frame damper 65
6.3.8.1 Adjusting the negative deflection 65
6.3.8.2 Adjusting the rebound 66
6.3.9 Retracting the brake linings 66
6.4 Accessories 67
6.4.1 Child seat 67
6.4.2 Bicycle trailers 68
6.4.3 Pannier rack 68
6.5 Before each ride 69
6.6 Check list before each ride 69
6.7 Using the kickstand 70
6.7.1 Raising the kickstand 70
6.7.1.1 Parking the pedelec 70
6.8 Using the pannier rack 70
6.9 Rechargeable battery 71
6.9.1 Frame battery 72
6.9.1.1 Removing the frame battery 72
6.9.1.2 Inserting the frame battery 72
6.9.2 Pannier rack battery 72
6.9.2.1 Removing the pannier rack battery 72
6.9.2.2 Inserting the pannier rack battery 72
6.9.3 Integrated battery 72
6.9.3.1 Removing the integrated battery 72
6.9.3.2 Inserting the integrated battery 73
6.9.4 Charging 73
6.9.5 Dual charging 74
6.9.5.1 Charging process when two batteries
are used 74
6.9.5.2 Charging process when one battery is
used 75
6.9.6 Waking the battery 75
6.10 Electric drive system 76
6.10.1 Switching on the electric drive system 76
6.10.2 Switching off the drive system 76
6.11 Control panel with display 77
6.11.1 Removing and attaching the display 77
6.11.1.1 Removing the display 77

MY20K01-12_1.0_12.06.2019 7
Contents
6.11.1.2 Attaching the display 77
6.11.2 Securing display against removal 77
6.11.3 Charging the internal display battery 77
6.11.3.1 Charging on the pedelec 77
6.11.3.2 Charging using the USB port 77
6.11.4 Using the USB port 78
6.11.5 Switching on the display 78
6.11.6 Switching off the display 78
6.11.7 Using the push assist system 78
6.11.8 Using the riding light 78
6.11.9 Selecting the level of assistance 79
6.11.10 Journey information 79
6.11.10.1Changing the displayed journey
information 79
6.11.10.2Resetting the journey information 79
6.11.11 Changing the system settings 79
6.12 Brake 80
6.12.1 Using the brake lever 81
6.12.2 Using the back-pedal brake 82
6.12.3 Using ABS 82
6.12.3.1 While riding 83
6.13 Suspension and damping 83
6.13.1 Adjusting the compression of the
Fox fork 83
6.13.2 Adjusting the compression of the
Fox damper 84
6.13.3 Adjusting the compression of the
Suntour fork 84
6.13.4 Adjusting the compression of a
Suntour damper 85
6.13.5 Adjusting the rebound in a Rock
Shox damper 85
6.13.6 Adjusting the compression in a
Rock Shox damper 86
6.14 Gear shift 86
6.14.1 Using the derailleur gears 86
6.14.2 Using a hub gear 87
6.14.3 Use eShift 87
6.14.3.1 eShift with Shimano DI2 automatic
hub gears 87
6.14.3.2 eShift with manual Shimano DI2 hub
gears 88
6.14.3.3 eShift with Shimano DI2 automatic
hub gears 88
6.14.3.4 eShift with NuVinci H|Sync/enviolo
with Optimized H|Sync 88
6.14.3.5 eShift with Rohloff E-14
Speedhub 500/14 88
7 Cleaning and servicing 89
7.1 Cleaning after each ride 89
7.1.1 Cleaning the suspension fork 89
7.1.2 Cleaning the rear frame damper 89
7.1.3 Cleaning the pedals 89
7.2 Basic cleaning 90
7.2.1 Cleaning the frame 90
7.2.2 Cleaning the stem 90
7.2.3 Cleaning the rear frame damper 90
7.2.4 Cleaning the wheel 90
7.2.5 Cleaning the drive elements 90
7.2.6 Cleaning the chain 91
7.2.7 Cleaning the battery 91
7.2.8 Cleaning the display 91
7.2.9 Cleaning the drive unit 91
7.2.10 Cleaning the brake 92
7.3 Servicing 92
7.3.1 Servicing the frame 92
7.3.2 Servicing the stem 92
7.3.3 Servicing the fork 92
7.3.4 Servicing the drive elements 92
7.3.5 Servicing the pedals 92
7.3.6 Servicing the chain 92
7.3.7 Servicing the drive elements 92
7.4 Maintenance 92
7.4.1 Wheel 92
7.4.2 Checking the tyres 93
7.4.3 Checking the rims 93
7.4.4 Check and correct tyre pressure 93
7.4.4.1 Dunlop valve 93
7.4.4.2 Presta valve 93
7.4.4.3 Schrader valve 94
7.4.5 Brake system 94
7.4.6 Checking the brake linings for wear 94
7.4.7 Checking the pressure point 94
7.4.8 Checking the brake discs for wear 95
7.4.9 Electrical cables and brake cables 95
7.4.10 Gear shift 95
7.4.11 Stem 95
7.4.12 USB port 95
7.4.13 Checking the chain tension 95
7.4.14 Checking the handlebar grip position 95
8 Maintenance 96
8.1 Axle with quick release 97
8.1.1 Checking the quick release 97
8.2 Adjusting the gear shift 97
8.2.1 Cable-operated gear shift,
single-cable 98
8.2.2 Cable-operated gear shift,
dual-cable 98
8.2.3 Cable-operated twist grip,
dual-cable 98
9 Troubleshooting, fault clearance
and repair 99
9.1 Troubleshooting and fault clearance 99
9.1.1 The drive system or display do not
start up 99

MY20K01-12_1.0_12.06.2019 8
Contents
9.1.2 Error messages 99
9.2 Repair 100
9.2.1 Use original parts and lubricants
only 100
9.2.2 Replacing the lighting 100
9.2.3 Setting the headlight 100
10 Recycling and disposal 101
11 Documents 102
11.1 Parts list 102
11.2 Assembly report 103
11.3 Maintenance log 105
11.4 Charger operating instructions 108
12 Keyword index 117
13 Glossary 119
Appendix 122
I. Translation of the original
EC declaration of conformity 122

MY20K01-12_1.0_12.06.2019 9
About these operating instructions
1 About these operating instructions
Thank you for your trust!
KETTLER pedelecs are premium quality sporting
equipment – you have made an excellent choice.
Your specialist dealer has advised you and
assembled your product. Whether maintenance,
inspection, conversion or repair, your specialist
dealer will also be happy to assist you in the
future.
You receive these operating instructions with your
new pedelec. Please take a little time to become
familiar with your new pedelec and follow the tips
and suggestions in the operating instructions.
They will help you to enjoy your KETTLER
pedelec for a long time to come. We hope you
have fun and wish you well on all of your rides!
These operating instructions are designed for the
rider and the operator of the pedelec to ensure
that non-professionals can use the pedelec safely.
You can download the operating instructions onto
your mobile phone at the following address, so
that you can use them when you are out riding:
https://www.kettler-alu-
rad.de/gb/en/index/
service.html
1.1 Manufacturer
The pedelec manufacturer is:
KETTLER Alu-Rad GmbH
Longericher Straße 2
50739 Köln, Germany
Tel.: [phone]
Fax: [phone]
E-mail: [email protected]
Internet: www.kettler-alu-rad.de
1.2 Type number and model
The operating instructions are an integral part of
pedelecs with the following type numbers:
Notice
The operating instructions are not a substitute for
personal instruction by the supplying specialist
dealer.
The operating instructions are an integral part of
the pedelec. Therefore, if it is re-sold at a later
time, they must be handed over to the subsequent
owner.
Instructions for the specialist dealer are highlighted in grey and
marked with a symbol. Specialist dealers have specialist
training and qualifications and are thus able to identify risks and
prevent hazards which may arise during maintenance, servicing
and repairs on the pedelec. Information for specialist staff does
not require non-professionals to take any action.
Type no. Model Pedelec type
KB064-ZAFDxx Quadriga Comp 5
Belt FL
City and trekking
bicycle
KB064-ZAFTxx Quadriga Comp 5
Belt FL
City and trekking
bicycle
KB064-ZAFWxx Quadriga Comp 5
Belt FL
City and trekking
bicycle
KB064-ZARWxx Quadriga Comp 5
Belt RT
City and trekking
bicycle
KB064-
ZBFD5xx
Quadriga Comp 5
Belt FL
City and trekking
bicycle
KB064-ZBFTxx Quadriga Comp 5
Belt FL
City and trekking
bicycle
KB064-ZBFWxx Quadriga Comp 5
Belt FL
City and trekking
bicycle
KB064-ZBRWxx Quadriga Comp 5
Belt RT
City and trekking
bicycle
KB068-ZAFWxx Quadriga Plus 8 City and trekking
bicycle
KB068-ZARWxx Quadriga Plus 8 City and trekking
bicycle
KB068-ZBFWxx Quadriga Plus 8 City and trekking
bicycle
KB068-ZBFWxx Quadriga Plus 8 City and trekking
bicycle
KB068-ZBRWxx Quadriga Plus 8 City and trekking
bicycle
KB068-ZCFWxx Quadriga Plus 8 City and trekking
bicycle
KB068-ZCRWxx Quadriga Plus 8 City and trekking
bicycle
KB083-ZARWxx Quadriga Cityhopper City and trekking
bicycle
KB084-ZARWxx Comfort 5 City and trekking
bicycle
KB084-ZBRWxx Comfort 5 City and trekking
bicycle
KB084-ZCRWxx Comfort 5 City and trekking
bicycle
Table 1: Type number, model and pedelec type

MY20K01-12_1.0_12.06.2019 10
About these operating instructions
KB084-ZDRWxx Comfort 5 City and trekking
bicycle
KB111-ZAKDxx Quadriga Comp CX12 City and trekking
bicycle
KB111-ZAKDxx Quadriga Comp CX12 City and trekking
bicycle
KB111-ZAKTxx Quadriga Comp CX12 City and trekking
bicycle
KB111-ZAKWxx Quadriga Comp CX12 City and trekking
bicycle
KB112-ZAFDxx Quadriga P5 FL City and trekking
bicycle
KB112-ZAFTxx Quadriga P5 FL City and trekking
bicycle
KB112-ZAFWxx Quadriga P5 FL City and trekking
bicycle
KB112-ZARDxx Quadriga P5 RT City and trekking
bicycle
KB112-ZARTxx Quadriga P5 RT City and trekking
bicycle
KB112-ZARWxx Quadriga P5 RT City and trekking
bicycle
KB112-ZBFDxx Quadriga P5 FL City and trekking
bicycle
KB112-ZBFTxx Quadriga P5 FL City and trekking
bicycle
KB112-ZBFWxx Quadriga P5 FL City and trekking
bicycle
KB112-ZBRTxx Quadriga P5 RT City and trekking
bicycle
KB112-ZBRWxx Quadriga P5 RT City and trekking
bicycle
KB112-ZCFDxx Quadriga P5 FL City and trekking
bicycle
KB112-ZCFTxx Quadriga P5 FL City and trekking
bicycle
KB112-ZCFWxx Quadriga P5 FL City and trekking
bicycle
KB112-ZCRDxx Quadriga P5 RT City and trekking
bicycle
KB112-ZCRTxx Quadriga P5 RT City and trekking
bicycle
KB112-ZCRWxx Quadriga P5 RT City and trekking
bicycle
KB116-ZAKDxx Quadriga Town &
Country Comp Mountain bike
KB116-ZAKTxx Quadriga Town &
Country Comp Mountain bike
KB116-ZAKWxx Quadriga Town &
Country Comp Mountain bike
KB116-ZBKDxx Quadriga Town &
Country Comp Mountain bike
KB116-ZBKTxx Quadriga Town &
Country Comp Mountain bike
KB116-ZBKWxx Quadriga Town &
Country Comp Mountain bike
KB116-ZCKDxx Quadriga Town &
Country Comp Mountain bike
Type no. Model Pedelec type
Table 1: Type number, model and pedelec type
KB116-ZCKTxx Quadriga Town &
Country Comp Mountain bike
KB116-ZCKWxx Quadriga Town &
Country Comp Mountain bike
KB116-ZDKDxx Quadriga Town &
Country Comp Mountain bike
KB116-ZDKTxx Quadriga Town &
Country Comp Mountain bike
KB116-ZDKWxx Quadriga Town &
Country Comp Mountain bike
KB118-ZAKDxx Escaro Pro 10 City and trekking
bicycle
KB118-ZAKTxx Escaro Pro 10 City and trekking
bicycle
KB118-ZAKWxx Escaro Pro 10 City and trekking
bicycle
KB118-ZBKDxx Escaro Pro 10 City and trekking
bicycle
KB118-ZBKTxx Escaro Pro 10 City and trekking
bicycle
KB118-ZBKWxx Escaro Pro 10 City and trekking
bicycle
KB133-ZAFWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZARWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZBFWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZBRWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZCFWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZCRWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZDFWxx Escaro Comp 5 Belt City and trekking
bicycle
KB133-ZDRWxx Escaro Comp 5 Belt City and trekking
bicycle
KB137-ZAKDxx Quadriga CX10 City and trekking
bicycle
KB137-ZAKTxx Quadriga CX10 City and trekking
bicycle
KB137-ZAKWxx Quadriga CX10 City and trekking
bicycle
KB137-ZBKDxx Quadriga CX10 City and trekking
bicycle
KB137-ZBKTxx Quadriga CX10 City and trekking
bicycle
KB137-ZBKWxx Quadriga CX10 City and trekking
bicycle
KB137-ZCKTxx Quadriga CX10 City and trekking
bicycle
KB137-ZCKWxx Quadriga CX10 City and trekking
bicycle
KB137-ZDKTxx Quadriga CX10 City and trekking
bicycle
KB137-ZDKWxx Quadriga CX10 City and trekking
bicycle
Type no. Model Pedelec type
Table 1: Type number, model and pedelec type

MY20K01-12_1.0_12.06.2019 11
About these operating instructions
1.3 Identifying the operating
instructions
You will find the operating instructions
identification number at the bottom left-hand side
of each page. The identification number consists
of the document number, the version number and
the release date.
1.4 Laws, standards and directives
The operating instructions comply with the
essential requirements specified in:
• Machinery Directive 2006/42/EC
• Electromagnetic Compatibility Directive
2014/30/EU
• ISO/DIS 20607:2018 Safety of machinery –
Instruction handbook – General drafting
principles
• EN 15194:2018 Cycles – Electrically power
assisted cycles – pedelec bicycles
• EN 11243:2016, Cycles – Luggage carriers for
bicycles – Requirements and test methods
• EN ISO 17100:2016-05, Translation Services –
Requirements for translation service.
1.5 Subject to change
The information contained in these operating
instructions are the approved technical
specifications at the time of printing. Any
significant changes will be included in a new issue
of the operating instructions.
You will find any modifications to these operating
instructions:
https://www.kettler-alu-rad.de/index/service/
downloads.html.
1.6 Language
The original operating instructions are written in
German. A translation is not valid without the
original operating instructions.
1.7 For your safety
The pedelec's safety concept comprises four
elements:
• rider and/or operator instruction, and bicycle
maintenance and repair by the specialist dealer
• the section on general safety
• the warnings in these operating instructions
• the safety markings on the nameplate and the
pedelec.
KB137-ZEKDxx Quadriga CX10 City and trekking
bicycle
KB137-ZEKTxx Quadriga CX10 City and trekking
bicycle
KB137-ZEKWxx Quadriga CX10 City and trekking
bicycle
KB137-ZFKDxx Quadriga CX10 City and trekking
bicycle
KB137-ZFKTxx Quadriga CX10 City and trekking
bicycle
KB137-ZFKWxx Quadriga CX10 City and trekking
bicycle
KB143-ZAKDxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZAKTxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZAKWxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZBKDxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZBKTxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZBKWxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZCKDxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZCKTxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZCKWxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZDKDxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZDKTxx Traveller E-Gold 8 City and trekking
bicycle
KB143-ZDKWxx Traveller E-Gold 8 City and trekking
bicycle
KB144-ZAFWxx Traveller E-Gold 7 (F) City and trekking
bicycle
KB144-ZARWxx Traveller E-Gold 7 (R) City and trekking
bicycle
KB144-ZBFWxx Traveller E-Gold 7 (F) City and trekking
bicycle
KB144-ZBRWxx Traveller E-Gold 7 (R) City and trekking
bicycle
KB144-ZCFWxx Traveller E-Gold 7 (F) City and trekking
bicycle
KB144-ZCRWxx Traveller E-Gold 7 (R) City and trekking
bicycle
KB144-ZDFWxx Traveller E-Gold 7 (F) City and trekking
bicycle
KB144-ZDRWxx Traveller E-Gold 7 (R) City and trekking
bicycle
Type no. Model Pedelec type
Table 1: Type number, model and pedelec type
Identification number MY20K01-12_1.0_12.06.2019
Table 2: Identification number

MY20K01-12_1.0_12.06.2019 12
About these operating instructions
1.7.1 Instruction, training and customer
service
The supplying specialist dealer will provide
customer service. Contact details can be found on
the back page of these operating instructions and
on the data sheet. If you are unable to contact
your specialist dealer, you will find other specialist
dealers online at https://www.kettler-alu-rad.de/
gb/en/index.html.
The rider or the operator of the pedelec will be
instructed on the pedelec's functions in person
when the supplying specialist dealer hands over
the pedelec, if not before. In particular, this
instruction will cover the pedelec's electrical
functions and correct use of the charger.
Each rider to whom this bicycle is provided must
receive instruction on the pedelec's functions. A
printed copy of these operating instructions must
be provided to each rider, who must take note of
and observe them.
1.7.2 Basic safety instructions
These operating instructions explain all general
safety instructions in Section 2 on Safety.
1.7.3 Warnings
Hazardous situations and actions are marked with
warnings. The warnings in these operating
instructions are indicated as follows:
1.7.4 Safety markings
The following safety markings are used on the
pedelec's nameplates:
1.8 For your information
1.8.1 Instructions for actions
Instructions for actions are structured in
accordance with the following pattern:
Requirements (optional)
Instruction for action
Result of the action (optional)
1.8.2 Language conventions
The pedelec described in these operating
instructions may be equipped with alternative
equipment. The pedelec equipment is defined by
its respective type number. Where applicable, the
word Alternative beneath the heading indicates
alternatively used components. The following terms
are used for better legibility:
The following conventions are used in these
operating instructions:
Will lead to serious or even fatal injuries if
ignored. High-risk hazard.
May lead to serious or even fatal injuries if
ignored. Medium-risk hazard.
May lead to minor or moderate injuries. Low-risk
hazard.
Notice
May lead to material damage if ignored.
DANGER
!
WARNING
!
CAUTION
!
General warning
Adhere to the instructions for use
Table 3: Meaning of safety markings
Term Meaning
Instruction handbook Original operating
instructions or translation
of the original operating
instructions
Pedelec Electric motor driven cycle
Motor Drive motor
Convention Use
Italics Glossary terms
SPACED Indicators on the display
screen
[Example, page
numbering]
Cross references
• Bulleted lists

MY20K01-12_1.0_12.06.2019 13
About these operating instructions
1.9 Nameplate
The nameplate is situated on the frame. You will
find the precise position of the nameplate in
Figure 2. You will find thirteen pieces of
information on the nameplate.
Figure 1: Nameplate, example
ZEG Zweirad-Einkaufs-
Genossenschaft eG
Longericher Str. 2
50739 Köln, Germany
Typ:
20-16-0001
EN 15194
0,25 kW / 25 km/h
zGG 180 kg
EPAC 25 kg
BJ 2019 / MJ 2020
nach
EPAC
2
3
1
4
5
6
7
89
12
13
10
11
No. Designation Description
1 CE marking The manufacturer uses the CE marking to declare that the pedelec complies with
applicable requirements.
2 Manufacturer's contact details You can contact the manufacturer at this address. You can find more information in
Section 1.1.
3 Type number All pedelec models have an eight-digit type number, which is used to specify the design
model year, the type of pedelec and the version. You can find further information in
Section 1.9.1.
4 Maximum continuous power The maximum continuous power is the maximum power for the electric motor output shaft
during 30 minutes.
5 Permitted total weight The permitted total weight is the weight of the fully assembled pedelec with the rider and
baggage.
6Year of manufacture The year of manufacture is the year in which the pedelec was manufactured. The
production period is from August 2019 to July 2020.
7 Pedelec type You can find further information in Section 1.9.3.
8 Safety markings You can find more information in Section 2.6.
9 Disposal instructions You can find more information in Section 9.
10 Area of use You can find further information in Section 1.9.4.
11 Model year The model year refers to the first production year that the series-manufactured pedelec
was produced in the version and is not always identical with the year of manufacture.
The year of manufacture may be before the model year in some cases. If no technical
modifications are introduced to the series, production may continue of pedelecs from a
previous model year.
12 Weight of ready-to-ride pedelec The indicated weight for a ready-to-ride pedelec refers to the weight of a pedelec at the
time of sale. The weight of each additional accessory must be added to this weight.
13 Shut-off speed Speed reached by the pedelec at the moment when the current has dropped to zero or to
the no load current value.

MY20K01-12_1.0_12.06.2019 14
About these operating instructions
1.9.1 Information on the nameplate
Alongside the warnings, product nameplates also
contain other important information about the
pedelec:
Read the instructions
Separate collection of
electrical and electronic
devices
Separate collection of
batteries
Must not be thrown into fire
(burning prohibited)
Battery must not be opened
Device of protection class II
Only suitable for use indoors
Fuse (device fuse)
EU conformity
Recyclable material
Protect from temperatures
above 50 °C and direct
sunlight
Table 4: Relevance of safety instructions
max. 50°C

MY20K01-12_1.0_12.06.2019 15
Safety
2 Safety
2.1 General warnings
Risk of fire and explosion due to faulty battery
The safety electronics on a damaged or faulty
battery may fail. The residual voltage can cause a
short circuit. The battery may self-ignite and
explode.
Remove batteries with external damage from
service immediately and never charge them.
Only operate the battery and accessories if
they are in perfect condition.
Only use batteries which are approved for use
on your pedelec.
Do not use the battery with defective
connecting cables or defective contacts.
Use the battery with BMZ Systems e-bikes
only. This is the only way that the battery will
be protected from dangerous overloading.
If the battery becomes deformed or begins to
smoke, keep at a safe distance, disconnect the
power supply at the socket, and notify the fire
service immediately.
Never extinguish a damaged battery with
water or allow it to come into contact with
water.
If a battery is dropped or struck but shows no
signs of external damage, remove it from
service and observe it for at least 24 hours.
Faulty batteries are hazardous goods.
Dispose of faulty batteries properly and as
quickly as possible.
Store in a dry place until disposal. Never store
in the vicinity of flammable substances.
Never open or repair the battery.
Charge the battery before use. Only use the
charger included in the scope of delivery.
WARNING
!
Avoid wide temperature fluctuations.
Do not use the battery at altitudes higher than
2,000 m.
Electric shock in case of damage
Damaged chargers, cables and plug connectors
increase the risk of electric shock.
Check the charger, cable and plug connector
before each use. Never use a damaged
charger.
Risk of fire and explosion due to short circuit
Small metal objects may jumper the electrical
connections of the battery. The battery may self-
ignite and explode.
Keep paper clips, screws, coins, keys and
other small parts away and do not insert them
into the battery.
Risk of fire and explosion due to incorrect
charger
Batteries which are recharged with an unsuitable
charger may become damaged internally. This
may result in fire or an explosion.
Only ever use the battery with the supplied
charger.
Mark the supplied charger clearly to prevent
mix-ups – with the pedelec frame number or
type number, for example.
WARNING
!
CAUTION
!

MY20K01-12_1.0_12.06.2019 16
Safety
2.2 Toxic substances
Risk of fire and explosion due to penetration by
water
The battery is only protected from simple spray
water. Penetration by water can cause a short
circuit. The battery may self-ignite and explode.
Never immerse the battery in water.
If there is reason to believe that water may
have entered into the battery, the battery must
be removed from service.
Risk of fire and explosion due to high
temperatures
Excessively high temperatures will damage the
battery. The battery may self-ignite and explode.
Protect the battery against heat.
Never expose the battery to sustained direct
sunlight.
Fire caused by overheated charger
The charger heats up when charging the battery.
In case of insufficient cooling, this can result in
fire or burns to the hands.
Never use the charger on a highly flammable
surface (e.g. paper, carpet etc.).
Never cover the charger during the charging
process.
Never leave the battery unattended during
charging.
Electric shock caused by penetration by
water
If water penetrates into the charger, there is a risk
of electric shock.
Never charge the battery outdoors.
Notice
If you leave a key inserted when riding or
transporting the pedelec, it may break off or the
locking system may open accidentally.
Remove the key from the battery lock
immediately after use.
We recommend that you attach the key to a
key ring.
CAUTION
!
Intoxication from suspension oil
Suspension oil in the rear frame damper is toxic to
the touch, irritates respiratory tracts and causes
cancer, sterility and mutation in germ cells.
Never disassemble the rear frame damper.
Never allow suspension oil to come into
contact with the skin.
Chemical burns to the skin and eyes caused by
faulty battery
Liquids and vapours may leak from damaged or
faulty batteries. They can irritate the airways and
cause burns.
Avoid contact with leaked liquids.
Ventilate with fresh air and consult a doctor if
you suffer any pain or discomfort.
Immediately consult a doctor in case of
contact with the eyes or any discomfort.
In case of contact with the skin, rinse off
immediately with water.
Ventilate the room well.
Hazard for the environment due to leaking
brake fluid
The brake system contains a toxic, environmentally
harmful brake fluid. Such fluids will contaminate if
they enter the sewers or groundwater.
The brake system must be repaired
immediately if brake fluid leaks out. Contact
your specialist dealer about repair.
Dispose of leaking brake fluid in an
environmentally responsible way in
accordance with statutory regulations. Ask a
specialist dealer for more information.
WARNING
!
CAUTION
!

MY20K01-12_1.0_12.06.2019 17
Safety
2.3 Requirements for the rider
If there are no legal requirements for riders of
electrically power-assisted cycles, we recommend
that the rider should be a minimum 15 years of
age and have experience with muscle-powered
bicycles.
The rider's physical and mental abilities must be
adequate to use a muscle-powered pedelec.
2.4 Protection for vulnerable groups
You must keep batteries and charger away from
children and people with reduced physical,
sensory or mental capabilities or lacking in
experience and knowledge.
If minors are to use the pedelec, comprehensive
instruction should be provided by or in the
presence of the legal guardians. Supervised use
should also be scheduled until it is certain that the
pedelec is being used as per these operating
instructions.
2.5 Data privacy
During maintenance, the pedelec is connected to
the diagnosis tool and data is transferred to Bosch
Pedelec Systems (Robert Bosch GmbH) about the
use of electric drive components to help improve
the product. You will find more information on the
Bosch Pedelec website
https://www.bosch-ebike.com/en/
2.6 Personal protective equipment
We recommend that you wear a suitable cycling
helmet. We also recommend that you wear sturdy
footwear and typical, close-fitting clothing for
bicycles.
2.7 Safety markings and safety
instructions
The nameplate contains the following safety
markings and safety instructions:
Environmental hazard posed by oil and
lubricants from the fork
The fork contains toxic, environmentally harmful oils
and lubricants. Such fluids will contaminate if they
enter the sewers or groundwater.
The fork must be repaired immediately if oils
and lubricants are leaking out. Contact your
specialist dealer about repair.
Dispose of leaked oils and lubricants in an
environmentally responsible way in
accordance with statutory regulations. Ask a
specialist dealer for more information.
Environmental hazard posed by oil and
lubricants from rear frame damper
The rear frame damper contains toxic and
environmentally harmful oils and lubricants. Such
fluids
will contaminate if they enter the sewers or
groundwater.
Dispose of oils and lubricants which have
leaked from the rear frame damper in an
environmentally responsible way in
accordance with statutory regulations. Ask a
specialist dealer for more information.
CAUTION
!
Symbol Explanation
General warning
Adhere to the instructions for use
Table 5: Meaning of safety markings

MY20K01-12_1.0_12.06.2019 18
Safety
2.8 Emergency
2.8.1 What to do in an emergency
In the event of a hazard or danger in road
traffic, apply the brakes on the pedelec until it
comes to a halt. The brake acts as an
emergency stop system in such cases.
2.8.2 First aid treatment
Symptoms which are caused by combustion
gases or leaking fluids require medical attention.
After inhalation
Vapours may emit if the battery is damaged or
used improperly Get into fresh air and consult a
doctor if you suffer any pain or discomfort. The
vapours may cause respiratory tract irritation.
After skin contact
Remove any solid particles immediately. Rinse
the affected area with plenty of water for at least
15 minutes. Then dab the affected skin gently. Do
not rub dry. Remove contaminated clothing
immediately. Immediately consult a doctor if there
is any redness or abnormalities.
After contact with eyes
Rinse eyes with plenty of water for at least
15 minutes. Protect unaffected eye. Seek medical
advice immediately.
After swallowing
Drink plenty of milk or water and induce vomiting.
Seek medical advice immediately.
2.8.3 Fighting fire
The safety electronics on a damaged or faulty
battery may fail. The residual voltage can cause a
short circuit. The battery may self-ignite and
explode.
Keep your distance if the battery becomes
deformed or starts to emit smoke.
Evacuate everyone from the immediate area of
the fire.
Contact the fire service immediately!
Use Class fire extinguishers to put out the fire.
Never extinguish damaged batteries with water
or allow them to come into contact with water.
Symbol Explanation
Read the instructions
Separate collection of electrical
and electronic devices
Separate collection of ordinary
and rechargeable batteries
Must not be thrown into fire
(burning prohibited)
It is forbidden to open any
batteries
Device of protection class II
Only suitable for use indoors
Fuse (device fuse)
EU conformity
Recyclable material
Protect from temperatures
above 50 °C and direct sunlight
Table 6: Relevance of safety instructions
max. 50°C
Intoxication
Inhaling vapours can cause
intoxication.
Stand on the side of the fire
where the wind is coming from.
Use breathing apparatus if
possible.
WARNING
!

MY20K01-12_1.0_12.06.2019 19
Safety
2.8.4 Leaking fluids
2.8.4.1 Brake fluid
The brake system must be repaired
immediately if brake fluid leaks out. Contact
your specialist dealer about repair.
Dispose of leaking brake fluid in an
environmentally responsible way in
accordance with statutory regulations. Ask a
specialist dealer for more information.
2.8.4.2 Oils and lubricants from the fork
The brake system must be repaired
immediately if brake fluid leaks out. Contact
your specialist dealer about repair.
Dispose of leaking brake fluid in an
environmentally responsible way in
accordance with statutory regulations. Ask a
specialist dealer for more information.
2.8.4.3 Oils and lubricants from the rear frame
damper
Dispose of oils and lubricants which have
leaked from the rear frame damper in an
environmentally responsible way in
accordance with statutory regulations. Ask a
specialist dealer for more information.

MY20K01-12_1.0_12.06.2019 20
Overview
3Overview
Figure 2: Pedelec viewed from the right, Comfort 5 used as example
1Front wheel
2Fork
3 Front guard
4 Headlight
5Handlebars
6Stem
7Frame
8 Seat post
9 Saddle
10 Pannier rack
11 Rear light and reflector
12 Rear guard
13 Rear wheel
14 Chain
15 Chain guard
16 Frame number and nameplate
17 Rechargeable battery
1
2
3
4
5
6
7
8
9
10
11
12
13
14 15 16