Bosch Kiox User manual

en Original operating instructions
Kiox
Online Version (BUI330)

English – 2
Bosch eBike Systems 1 270 U20 Ken | (10.12.2021)

English – 3
Table of contents
Introduction ..................................................................................6
About Warnings ...................................................................... 6
General Warnings.................................................................... 6
Using your Manual................................................................... 8
Graphics ........................................................................8
Safety instructions .........................................................................9
Safety Warnings for charging the on-board computer battery ...... 11
Safety Instructions in Conjunction with the Navigation System..... 13
Privacy notice....................................................................... 14
Congratulations ...........................................................................15
Product description and specifications............................................15
Intended use ........................................................................ 15
Product features ...................................................................17
Technical data ...................................................................... 18
Fitting.........................................................................................19
Fitting and removing the on-board computer (see figure A) ......... 19
Operation ...................................................................................21
Operating logic ..................................................................... 21
Before initial commissioning................................................... 21
Switching the on-board computer on/off...........................21
Selecting system settings ...............................................22
Setting up the eBike system.................................................... 23
Requirements ...............................................................23
Switching the eBike system on/off ...................................23
Energy supply of the on-board computer .................................. 23
Battery Charge Indicator ........................................................ 24
Storage mode/resetting the Kiox ............................................. 25
Setting the assistance level..................................................... 26
Switching the push assistance on/off ....................................... 27
Switching bicycle lights on/off................................................. 27
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Creating a user ID.................................................................. 27
Connecting the On-Board Computer with the Bosch
eBikeConnect ...................................................................... 28
Activity tracking.................................................................. 28
eShift (optional) ................................................................... 28
eSuspension (optional).......................................................... 29
Lock (premium function)........................................................ 29
Compatibility................................................................30
Setting up the Lock function ...........................................30
How it works.................................................................30
Replacing eBike components and the Lock function ...........31
Software updates.................................................................. 32
Powering external devices from the USB port ............................ 32
Displays and settings of the on-board computer................................33
Screen sequence .................................................................. 33
Start page ............................................................................ 34
Status screen ...................................................................... 36
<Settings> .......................................................................... 36
Quick Menu......................................................................... 40
Troubleshooting.................................................................... 41
Displays and settings
of the Bosch eBike Connect smartphone app....................................45
Activation of the Bosch eBike Connect Application..................... 45
Registration via Smartphone................................................... 45
Main Menu of BoscheBikeConnect ......................................... 47
<Activities> menu item .................................................48
<Map> Menu Item.........................................................48
<My eBike> Menu Item..................................................49
<Shop> menu item........................................................49
Displays and Settings of the Online Portal ........................................51
Online Registration................................................................ 51
Online Portal Main Menu ........................................................ 52
<Route Planning> menu item.........................................52
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<Activities> menu item .................................................55
<My eBike> menu item .................................................55
<Help> menu item ........................................................55
Profile Menu Item ..................................................55
Maintenance and servicing ............................................................56
Maintenance and cleaning ...................................................... 56
After-sales service and advice on using products ....................... 56
Transport............................................................................. 57
Battery Recycling Program ..................................................... 57
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Introduction
About Warnings
This manual contains many DANGER, WARNING, and CAUTION indicators
concerning the consequences of failure to use, assemble, maintain, store,
inspect and dispose of a Bosch-equipped eBike in a safe manner.
– The combination of the safety alert symbol and the word DANGER indi-
cates a hazardous situation that, if not avoided, will result in death or seri-
ous injury.
– The combination of the safety alert symbol and the word WARNING indi-
cates a hazardous situation that, if not avoided, could result in death or
serious injury.
– The combination of the safety alert symbol and the word CAUTION indi-
cates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
General Warnings
Read all safety warnings and all instructions. Failure
to follow the warnings and instructions may result in
death or serious injury.
Save all safety warnings and instructions for future reference.
The term battery pack used in these operating instructions refers to all orig-
inal Bosch eBike battery packs.
uRead ALL accompanying manuals before riding the bike for the first
time. Your Bosch Drive System comes with additional manuals and docu-
ments provided by the manufacturer of the bicycle and other compo-
nents. Failure to read and understand safety information can result in
death or serious injury.
WARNING
uThis manual contains important safety, performance and service in-
formation. Read it before you take the first ride on your new bicycle, and
keep it for reference. The manual can also be found online at
www.bosch-ebike.com.
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uThis manual is intended to be read together with the separate user
manual provided with your bicycle. Be sure to read all provided docu-
ments including labels on the product before your first ride.
uTake responsibility for your own SAFETY. If you have any questions or
do not understand something, consult with your dealer or the bicycle or
component manufacturer.
uSome eBike accessories may present a choking hazard to small chil-
dren. Keep these accessories away from children.
CAUTION
uThe Bosch Drive System adds weight to your bicycle which you may
not be used to lift. Avoid injury, use proper lifting techniques.
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Using your Manual
In addition to the functions outlined here, changes to software relating to
troubleshooting and functional modifications may be introduced at any time.
Graphics
The bicycle shown in this manual may differ slightly from your bicycle, but
will be similar enough to help you understand our instructions.
RIGHT-HAND and LEFT-HAND sides are determined by facing in the direc-
tion the bicycle will travel when going forward. When you see a broken line
(------), the item referred to is hidden from view.
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Safety instructions
Read all the safety information and instructions. Fail-
ure to observe the safety information and follow instruc-
tions may result in electric shock, fire and/or serious in-
jury.
Save all safety warnings and instructions for future reference.
The term battery pack used in these operating instructions refers to all orig-
inal Bosch eBike battery packs.
uRead and observe the safety warnings and instructions in all operat-
ing instructions of the eBike system and your eBike.
uDo not allow yourself to be distracted by the display of the on-board
computer. If you do not concentrate exclusively on the traffic around
you, you risk being involved in an accident. If you want to change any set-
tings on the on-board computer other than the assistance level, always
stop before entering the relevant data.
uSet the display brightness such that you can adequately see impor-
tant information like speed or warning symbols. An incorrectly set dis-
play brightness can result in dangerous situations.
uDo not open the on-board computer. Opening the on-board computer
can result in irreparable damage and void your warranty.
uDo not use the on-board computer as a handle. Lifting the eBike up by
the on-board computer can cause irreparable damage to the on-board
computer.
uThe push assistance function must only be used when pushing the
eBike. There is a risk of injury if the wheels of the eBike are not in contact
with the ground while using the push assistance.
uWhen the push assistance is activated, the pedals may turn at the
same time. When the push assistance function is activated, make sure
that there is enough space between your legs and the turning pedals to
avoid the risk of injury.
uWhen using the push assistance, ensure that you can always control
the eBike and hold it securely. The push assistance can be suspended
under certain conditions (e.g. obstacle on the pedal or accidentally slip-
ping off the button of the operating unit). The eBike can suddenly move
backwards towards you or start to tip. This poses a particular risk for the
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user if there is an additional load. When using the push assistance on the
eBike, do not place the eBike in situations in which you cannot hold the
eBike by yourself.
uDo not stand your bicycle upside down on its saddle and handlebars
if the on-board computer or its holder protrude from the handlebars.
This may irreparably damage the on-board computer or the holder. Also
remove the on-board computer before placing the bicycle on a wall
mount to ensure that the on-board computer does not fall off or become
damaged.
uCaution! When using the control unit with Bluetooth®, this may cause in-
terference that affects other devices and systems, airplanes and medical
devices (e.g. pacemakers, hearing aids). Similarly, the possibility that
this may cause damage to humans and animals in the immediate vicinity
cannot be completely excluded. Do not use the control unit with
Bluetooth® in the vicinity of medical devices, gas stations, chemical
plants, areas with a potentially explosive atmosphere or on blast sites. Do
not use the control unit with Bluetooth® in airplanes. Avoid using the de-
vice in close proximity to your body over an extended period of time.
uThe Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is
under licence.
uThe on-board computer is fitted with a radio interface. Local operat-
ing restrictions, e.g. in airplanes or hospitals, must be adhered to.
uDo not enter information or make selections while riding. Interacting
with the display unit while riding can lead to accidents causing serious in-
jury or death. You must observe road and traffic conditions, and comply
with traffic laws at all times.
uUsing your mobile device while operating an eBike may be distract-
ing. Distracted driving is a serious safety concern and can lead to ac-
cidents causing serious injury or death. In order to prevent dis-
tracted driving, most devices come equipped with a “Do Not Disturb”
mode. The “Do Not Disturb” mode should be used while operating an
eBike. Please consult your device-specific instructions for more informa-
tion. You, as the eBike operator, are fully responsible for ensuring that
you pay attention to road conditions and comply with traffic laws at all
times.
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uDo not activate push assistance function while riding on the bike.
Only use push assitance function when pushing the eBike.
uPlease note that certain State or local laws may require that classIII
eBikes must be equipped with a functioning speedometer that displays
speed in miles per hour. Riders must be aware of any and all applicable
rules and regulations related to the operation or use of classIII eBikes in
any applicable jurisdictions before operating or otherwise using this
product.
Safety Warnings for charging the on-board computer battery
uOnly charge the on-board computer with USB power source (5V,
1000mA max) and USB cable rated at least 1000mA. Using USB
power source or USB cable not appropriately rated for the application
may result in fire, explosion or personal injury.
uCharge the on-board computer in temperatures above +32degreesF
(0degreesC) and below +104degreesF (40degreesC). Store on-
board computer in locations where temperatures will not exceed
104degreesF (40degreesC). This is important to prevent serious
damage to the battery in the on-board computer.
uDo not expose on-board computer to fire or excessive temperature.
Exposure to fire or temperature above 212 °F (100 °C) may cause explo-
sion.
uDo not recharge the on-board computer (via USB port) in damp or
wet environment. Water entering on-board computer may result in elec-
tric shock or fire.
uNever submerge on-board computer in fluid of any kind or allow fluid
to enter them. Corrosive or conductive fluid (such as seawater or indus-
trial chemical or bleach containing products, etc.) can cause short circuit
which may result in fire, personal injury and property damage.
uBattery leakage may occur under extreme usage or temperature con-
ditions. Avoid contact with skin and eyes. The battery liquid is caustic
and could cause chemical burns to tissues. If liquid comes in contact with
skin, wash quickly with soap and water. If the liquid contacts your eyes,
immediately flush eyes with water for a minimum of 15minutes and seek
medical attention.
uPlace on-board computer on flat nonflammable surfaces and away
from flammable materials when recharging on-board computer using
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external USB power source. Carpeting and other heat insulating sur-
faces block proper air circulation which may cause overheating of the on-
board computer. If smoke or melting of the on-board computer is ob-
served, unplug the external USB power source immediately and do not
use the on-board computer. Contact customer service immediately.
uBefore each use, check the on-board computer, cable and plug. If
damage is detected, do not use the on-board computer. Damaged on-
board computer, charging cables and plugs increase the risk of a fire, ex-
plosion and personal injury.
uDo not disassemble on-board computer. No user serviceable part in-
side. Incorrect reassembly or damage may result in fire or explosion.
NOTICE: This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device must not cause harmful interference, and
2. this device must accept any interference received, including interfer-
ence that may cause undesired operation.
NOTICE: Changes or modifications made to this equipment not expressly
approved by the Robert Bosch GmbH may void the FCC authorization to op-
erate this equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These lim-
its are designed to provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment generates, uses and can ra-
diate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Radiofrequency radiation exposure Information: The radiated output
power of the device is far below the FCC radio frequency exposure limits.
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Nevertheless, the device shall be used in such a manner that the potential
for human contact during normal operation is minimized.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance of 20 cm between the radiator and your body. This
transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
ISED Notice (Canada)
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-ex-
empt RSS(s). Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that
may cause undesired operation of the device.
This equipment complies with Canada radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and oper-
ated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Safety Instructions in Conjunction with the Navigation
System
uDo not plan any routes while riding. Make sure that you come to a
complete stop and only input a new destination while at a standstill.
If you do not concentrate exclusively on the traffic around you, you risk
being involved in an accident.
uDiscontinue following your route if the navigation system suggests a
path for you to take that may be risky or dangerous for you according
to your capabilities as a rider. Allow the navigation system to select an
alternative route for you instead.
uMake sure to observe all traffic signs regardless of the route pro-
posed by the navigation system. The navigation system is unable to
take roadworks or temporary diversions into account.
uDo not use the navigation system in circumstances where special at-
tention must be given to safety, or if it is unclear how to proceed
(road closures, diversions, etc.). Always carry additional map sources
and means of communication.
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uThe navigation system instructs you to perform an unsafe or illegal
maneuver. Cancel the navigation system and choose an alternative
route.
uThe navigation system directs you into an unsafe area. Cancel the
navigation system and choose an alternative route.
uThe navigation system does not direct you to the nearest emergency
facility when needed. Make an emergency call and inquire as to the
quickest available route.
uThe location of the bicycle is indicated incorrectly by the navigation
system. Use a secondary source of information to determine where you
are located currently.
uThe volume of the navigation system prevents you from hearing sur-
rounding traffic while riding. Ensure that you are able to perceive
sounds from traffic in the vicinity at all times, so that you can react to po-
tential dangers appropriately.
uNAVIGATION SERVICES ARE PROVIDED FOR PLANNING PURPOSES
ONLY. INFORMATION FROM NAVIGATION SERVICES MAY DIFFER FROM
ACTUAL CONDITIONS. USER MUST EXERCISE INDEPENDENT JUDGE-
MENT WHEN USING THE NAVIGATION SERVICES TO ENSURE THAT THE
ROUTE PROVIDED BY THE NAVIGATION SERVICES IS SAFE AND APPRO-
PRIATE FOR EBIKE USAGE.
Privacy notice
If the on-board computer is sent to Bosch Service because it requires servic-
ing, the data stored on the on-board computer may be transmitted to Bosch.
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Congratulations
Congratulations on purchasing your eBike computer.
Kiox controls your eBike and reliably displays all your key ride data.
– eBike on-board computer with separate operating unit
– Can be connected via Bluetooth® to a heart rate monitor
Updates
Kiox's range of functions is always being expanded. Keep your Bosch eBike
Connect smartphone application up to date. Via this application, you can
download new functions and transfer them to your Kiox.
In addition to the functions shown here, changes to software relating to trou-
bleshooting and functional enhancements may be introduced at any time.
Product description and specifications
Intended use
The Kiox on-board computer is designed to control Bosch eBike systems and
display riding data.
In order to use the Kiox on-board computer in full, a compatible smartphone
with the eBike Connect app (available in the App Store or from Google Play)
as well as registration in the eBike Connect portal
(www.ebike-connect.com) is required.
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(1)
(2)
(3)
(4)
(5)
(17)
(6)
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(8)
(9)
(10)
(11)
(12)
(13)
(7)
(19)
Product features
(1) On-board computer
(2) Display
(3) Bike light button
(4) On/off button for on-board computer
(5) Holder for on-board computer
(6) USB port
(7) Operating unit
(8) Next/right page button >
(9) Select button
(10) Previous/left page button <
(11) Decrease assistance level button –/
Scroll down button
(12) Increase assistance level button +/
Scroll up button
(13) Push assistance button
(17) Protective cap for USB porta)
(19) Holder for operating unit
a) Available as spare part
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Technical data
On-board computer Kiox
Product code BUI330
Max. charging current of USB portA) mA 1000
USB port charging voltage V 5
USB charging cableB) 1 270 016 360
Operating temperature °F +23to +104
Charging temperature °F +32to +104
Storage temperature °F +50to +104
Internal lithium-ion battery V
mAh
3.7
230
Protection ratingC) IP57
Weight, approx. lbs 0.13
Bluetooth®Low Energy
– Frequency MHz 2400–2480
– Transmission power mW <10
A) At an ambient temperature of <77°F
B) Not included as part of standard delivery
C) When the USB cover is closed
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Fitting
1
2
A
(1)
(5)
(14)
(16)
(15)
(18)
(1) On-board computer
(5) Holder for on-board computer
(14) Drive unit contacts
(15) Locking screw for on-board computer
(16) Headset screw
(18) Magnetic holder
Fitting and removing the on-board computer (see figure A)
Fit the lower part of the Kiox into the holder(5) first and tilt it forward gently
until you can feel that the on-board computer is firmly fixed in the magnetic
holder.
To remove the on-board computer, hold it by the top end and pull it toward
you until it disengages from the magnetic holder.
uWhen you park up the eBike, remove the on-board computer.
The on-board computer can be secured in place to prevent it from being re-
moved from the holder. To do this, loosen the headset screw(16) until the
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Kiox holder can be swiveled sideways. Put the on-board computer in the
holder. Screw the locking screw (M3, 6 mm long) from below into the thread
provided in the on-board computer (using a longer screw may damage the
on-board computer). Swivel the holder back into place and tighten the head-
set screw in accordance with the manufacturer's specifications.
Bosch eBike Systems 1 270 U20 Ken | (10.12.2021)