Bosch F.01U.323.385 User manual

Twinguard Starter Set
Instruction Manual
Bosch Smart Home

Start making your home smart! Set up your product in just three steps
Before you start you need to make
sure you have installed the Bosch
Twinguard App. You also need to
make sure that you have a spare
LAN port on your WiFi router.
▶ Start the Bosch
Twinguard App
▶ Connect the Gate-
way to the power
supply and WiFi
router
▶ Scan the QR code
on the back of the
Gateway. Add the
Twinguard using
the QR code.
Make sure that you download the
Bosch Twinguard App.
You can also watch easy to follow installation videos on our
website: www.bosch-smarthome.com/installation

5
Congratulations on purchasing your Bosch Smart Home Twinguard Starter Set.
It will help you to make your home even safer and smarter.
The Twinguard Smoke Alarm can do more than just detect smoke. Its integrated
LED lights up the escape route in case of an emergency. An air quality sensor
measures not only room temperature, but also relative humidity and volatile
organic compounds (VOC) of the air. The Gateway enables you to interconnect
multiple Twinguard Smoke Alarms, while the Bosch Twinguard App enables you
to conveniently view their status on your mobile. You can therefore reassure
yourself that everything is OK at home, no matter where you are.
We hope you enjoy your new product,
The Bosch Smart Home team
Dear customer,

6 7
1.0 Product description................08
1.1 Intended use ............................. 12
2.0 In the box.................................14
2.1 Gateway .................................... 14
2.2 Twinguard ................................. 16
3.0 Warning notices ......................18
3.1 Explanation of symbols............. 18
3.2 Safety instructions.................... 19
4.0 Indicators and controls ..........20
4.1 Gateway product overview........ 20
4.2 Twinguard product overview..... 24
5.0 Installation and set up
the Gateway.............................28
5.1 Starting the Bosch
Twinguard App ..........................30
5.2 Set up the Gateway ................... 32
5.3 Activating the Gateway.............. 34
6.0 Installation and set up
the Twinguard..........................35
6.1 Activating the Twinguard...........36
7.0 Fixing the Gateway .................37
7.1 Mounting instructions............... 37
7.2 Wall mounting ...........................38
8.0 Fixing the Twinguard ..............40
8.1 Mounting instructions...............40
8.2 Fixing with screws..................... 46
9.0 Maintenance instructions ......48
9.1 Visual inspection.......................49
9.2 Twinguard functional test.......... 50
10.0 Alarm and
troubleshooting ....................52
10.1 Gateway faults ........................ 52
10.2 Twinguard faults ..................... 53
10.3 Switching off the Smoke
Alarm ......................................54
11.0 Product details .....................55
11.1 Technical data......................... 55
11.2 Declaration of conformity ....... 57
11.3 Faults in radio operation......... 57
11.4 Open-source software............58
11.5 Environmental protection
and disposal ...........................63
12.0 Further information..............63
TABLE OF CONTENTS

8 9
The Twinguard Starter Set contains
a Twinguard Smoke Alarm and a
Gateway.
The Twinguard Gateway including
accessories is a Smoke Alarm manu-
factured to EN 14604: 2005/AC: 2008
which connects wirelessly to a Gate-
way. It is equipped with the following
functions and components:
▶ Audible alarm
▶ 360° light strip for visual signals
▶ Radio module
▶ Alarm LED
▶ Emergency lighting
▶ Air quality sensor
▶ Smoke sensor
▶ Large operating button
▶ Batteries
The product reliably warns you of
potential fires in your home. If smoke
is detected both a visual and audible
alarm is triggered.
The Gateway connects your Twinguard
to the internet and other Twinguards
you might have in your home. The
Gateway includes:
▶ LED signal lights
▶ Activation button on the back
of the Gateway
▶ Power cable
▶ Network cable
The Gateway has the following
functions:
▶ It triggers alarms on all Twinguard
Smoke Alarms connected to the
Gateway if a potential fire is detect-
ed
▶ It forwards alarm notifications to
your mobile device through the
internet
1.0 PRODUCT DESCRIPTION

10 11
Up to 24 Twinguard Smoke Alarms can be connected to one
Gateway.
You can find more detailed information about your products and how
best to use them at:
www.bosch-smarthome.com
The forwarding of alarms from alarm to alarm and to mobile
devices will only work when the Gateway is switched on.
Your mobile device must be on and connected to the internet in
order for you to receive warnings and information from your Twinguard
Smoke Alarm.
The Gateway must be set up before the Smoke Alarms!

12 13
1.1 Intended use
The product is intended for indoor use
in residential buildings. It should only
be used together with original Bosch
Smart Home components.
▶ Follow the safety instructions and
the directions in this manual and the
Bosch Twinguard App to ensure that
the product is set up correctly
▶ Observe the connection conditions,
ambient temperatures and humidity
limits in the Technical Data section
(see p. 55)
▶ Avoid installing in areas prone to
high amounts of direct sunlight or
near to sources of heat or cold
Do not modify the product in any way. Any other use is considered
unintended use. We will not assume liability for any resulting damage.

14 15
2.0 IN THE BOX
2.1 Gateway
To install the Gateway you will need an internet connection and a
standard WiFi router with a free LAN port.
Please check that all products are in the box and are undamaged.
Please mount only parts that are in immaculate condition.
2 screws,
2 plugs
Power cableGateway Network cable

16 17
2.2 Twinguard
Twinguard Smoke Alarm Mounting bracket 2 screws,
2 plugs
Batteries (6 x 1,5 V AA Alkaline) are already included and can be
replaced as necessary.
Please check that all products are in the box and are undamaged.
Please mount only parts that are in immaculate condition.

18 19
3.0 WARNING NOTICES
3.1 Explanation of symbols
3.2 Safety instructions
Info.
Indicates important information.
Warning.
This alerts you to danger.
The Gateway or Twinguard should not be dismantled. Incase of fault,
please contact our customer service team on 00800 843 762 78.
Please observe the intended use.
The product should only be mounted using the material recommended
in this manual. Do not paint or wallpaper over any of the devices!
Batteries must not be exposed to excessive heat such as sunlight,
fire, etc.

20 21
4.0 INDICATORS AND CONTROLS
4.1 Gateway product overview
Item Part Explanation
1LED 1 Status indicator for wireless connection
2LED 2 Status indicator for internet connection
3LED 3 Activity indicator
4LED 4 –
5LED 5 –
6Activation button For activating the Gateway during setup
7Power connection Port for micro USB power cable
8LAN port For connecting to the router
3
2
1
4
5
7 86
Top view
Rear view

22 23
Item Part Explanation
1Rubber pads For providing grip
2Mounting holes For fitting to the wall
3Reset button For resetting the Gateway to the factory settings
4QR code Scan for device identification
3
2
1
Base
4

24 25
4.2 Twinguard product overview
1
2
3
54 6
7
8
Item Part Explanation
1360° LED
light strip For indicating the status: red, orange, green, blue
2Operating button For accessing and carrying out functions
3Alarm Audible signal
4Alarm LED Red: alarm or fault
5Emergency
lighting To ensure safe passage out of the danger zone
6Mounting bracket For ceiling installation
7Screw slot For accurate alignment of the alarm
8Straight edge For aligning the Twinguard with the ceiling level

26 27
Item Part Explanation
1Battery
compartment –
2Red plastic pin For activating the Twinguard
3QR code Scan for device identification
3
2
1
Battery compartment can
only be closed when all
batteries have been inserted.

28 29
5.0 INSTALLATION AND SET UP THE GATEWAY
Before you start
Make sure that you download the Bosch Twinguard App. You will need
it for the entire installation and configuration.
Für Android-Geräte Für Apple iOS-Geräte
▶ Load up Google Play
▶ Search for “Bosch Twinguard”
▶ Select the “Bosch Twinguard App”
▶ Tap “Install”
▶ Load up the App Store
▶ Search for “Bosch Twinguard”
▶ Select the “Bosch Twinguard App”
▶ Tap “Get”
Connect your Mobile device to the
same WiFi network that you are going
to connect your Gateway to.

30 31
There must be a functions Wireless network and internet connection
in order for warnings to be sent in the event of a potential fire. Robert
Bosch Smart Home GmbH are not able to offer a guarantee on the time
it will take for this notification to be transmitted.
Please note that the emergency services number stored in the App
will not be automatically called if the Twinguard Smoke Alarm detects
smoke. If necessary, you always have to call the emergency services
yourself!
You need to ensure that your mobile device is on and connected to a
mobile communications network in order for it to receive warnings and
notifications from the Twinguard Smoke Alarm.
You can also use your Bosch Account for other Bosch devices you want
to interconnnect in a network. If you already have a Bosch Account for
another service, you can use it to log in directly.
5.1 Starting the Bosch Twinguard App
Now start the Bosch Twinguard App
and log in using your username and
password under “Login”. If you do not
have a Bosch Account, you can
create one using the app.
From this point, the app guides you through the installation process.
You will find a detailed description in this instruction manual.

32 33
5.2 Set up the Gateway
Insert the network cable into the
Gateway and into a free LAN port
on your router.
Connect the Gateway to the power
supply using the USB power cable and
follow the instructions in the app.
When prompted to do so by the app,
please scan the QR code on the base
of the Gateway.

34 35
5.3 Activating the Gateway
The app will prompt you to activate
the Gateway. To do so, please press
the activation button directly next
to the cable ports on the back of the
Gateway once.
6.0 INSTALLATION AND SET UP THE TWINGUARD
In order to set up the Twinguard, your mobile device must be connect-
ed to the WiFi network that your Gateway is already connected to.
Follow the instructions in the Bosch
Twinguard App to add more Smoke
Alarms.
This will require scanning the
QR code found on the back of each
Smoke Alarm.

36 37
6.1 Activating the Twinguard
The Twinguard will become operational when the red pin has been
removed. Please note that inadvertently pressing the operating button
will trigger a test alarm.
When prompted by the app, activate
the Twinguard Smoke Alarm by remov-
ing the red pin on the back.
7.0 FIXING THE GATEWAY
7.1 Mounting instructions
Ensure the Gateway is installed in a location that provides a good
connection between it and the Gateway. If the connection is lost,
notifications cannot be sent.
The Gateway can be used lying flat or
mounted on the wall. The Gateway
should be positioned as close to the
center of the house as possible in
order to ensure optimum wireless
coverage.
▶ Check that the scope of delivery is
intact (see chapter 2.0). Only mount
parts that are in immaculate condition

38 39
7.2 Wall mounting
When choosing a mounting location and when drilling, pay attention to
potential electrical cables and/or supply lines that could be behind the
wall.
On the base of the Gateway there
are two recesses for the screw heads,
which enable the Gateway to be fitted
to the wall. Please use the enclosed
plugs and screws to mount it if re-
quired.
▶ Mark two hole positions 4.8 cm
apart at the desired position on
your wall
▶ Drill the holes and insert the plugs
▶ Drive the screws into the plugs
▶ Position the Gateway over the
screws and slide down until it locks
into place
Base
Top