Bose VIDEOBAR VB-S User manual

VIDEOBAR VB‑S

2EN
IMPORTANT SAFETY INSTRUCTIONS
Please read and keep all safety, security, and use instructions.
Important Safety Instructions
Refer to the owner’s guide for more information about your Bose Videobar VB‑S (including accessories and
replacement parts) at PRO.BOSE.COM/VBSDownloads or contact Bose customer service.
Keep these instructions.
Heed all warnings.
Clean only with a dry cloth.
This product includes a ¼"–20 UNC threaded insert. If you use the insert, ensure the accessory attached
to it can support the weight of the product without creating a tipping or falling hazard. Refer to
PRO.BOSE.COM/VBSDownloads for information on other attachments and accessories for use with this
product.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip‑over.
Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in
any way such as power‑supply cord or plug is damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been
dropped.
WARNINGS/CAUTIONS
This symbol on the product means there is uninsulated, dangerous voltage within the product
enclosure that may present a risk of electrical shock.
This symbol on the product means there are important operating and maintenance instructions in
this guide.
This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device.
Contains small parts which may be a choking hazard. Not suitable for children under age3.
All Bose products must be installed in accordance with local, state, federal and industry regulations. It is
the installer’s responsibility to ensure installation of the loudspeakers and mounting system is performed
in accordance with all applicable codes, including local building codes and regulations. Consult the local
authority having jurisdiction before installing this product.
When positioning the product, make sure it is not blocking any ventilation openings on your display. Refer
to the owner’s guide for your display and install it in accordance with the manufacturer’s instructions.
Do NOT make unauthorized alterations to this product.
When replacement batteries are needed, use only AAA/LR03 alkaline batteries.
The battery provided with this product may present a risk of fire, explosion or chemical burn if mishandled,
incorrectly replaced or replaced with an incorrect type.
Batteries may cause a fire or chemical burn if mishandled. Do not recharge, disassemble, heat, or incinerate.
Keep batteries out of reach of children.

3EN
IMPORTANT SAFETY INSTRUCTIONS
If a battery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is made, seek
medical advice.
Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or
the like).
Only use the included hardware to wall‑mount this product.
Only for wall‑mounting on the following surfaces: Wallboard ≥3/8in (10mm)
If mounted on surfaces other than stated above, please contact a professional installer.
The interconnect cables included with this system are not approved for in‑wall installation. Please check
your local building codes for the correct type of wire and cable required for in‑wall installation.
Do not mount on surfaces that are not sturdy, or that have hazards concealed behind them, such as
electrical wiring or plumbing. Ensure the bracket is installedin accordance with local building codes. If you
are unsure about installing this bracket, please contact a professional installer.
Do NOT use in vehicles or boats.
Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as
in a wall cavity or in an enclosed cabinet.
Do not place or install the bracket or product near any heat sources, such as fireplaces, radiators, heat
registers or other apparatus (including amplifiers) that produce heat.
Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted
candles, on or near the product.
To reduce the risk of fire or electrical shock, do NOT expose the product to rain, liquids, or moisture.
Do NOT expose this product to dripping or splashing and do not place objects filled with liquids, such as
vases, on or near the product.
This product is not intended for installation or use in indoor water facility areas (including, without
limitation, indoor pools, indoor water parks, hot tub rooms, saunas, steam rooms and indoor skating rinks).
Do not mount the product in locations where condensation may occur.
Do NOT use a power inverter with this product.
Use this product only with the power supply provided.

4EN
REGULATORY INFORMATION
Regulatory Information
Dimensions (H × W × D): 48 ×267 ×87mm (1.9 ×10.5 ×3.4in)
Net Weight: 1.0kg (2.2lb)
Input Rating: 24VDC , 1.875A
This equipment should be installed and operated with a minimum distance of 20cm between radiator and
your body.
Shielded cables connected to the USB port are required to maintain regulatory compliance.
CAN ICES-3(B)/NMB-3(B)
Information About Products That Generate Electrical Noise (FCC Compliance Notice for US)
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to
operate this equipment.
This device complies with part15 of the FCC Rules and with ISED Canada’s license‑exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Management Regulation for Low-power Radio-frequency Devices
Article XII: According to “Management Regulation for Low‑power Radio‑frequency Devices”, without
permission by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance
transmitting power, or alter original characteristics, as well as performance, to an approved low power
radio‑frequency device.
Article XIV: The low power radio‑frequency devices shall not influence aircraft security and interfere
with legal communications; If found, the user shall cease operating immediately until no interference
is achieved. The said legal communications means radio communications in compliance with the
Telecommunications Act.
The low power radio‑frequency devices must be susceptible with the interference from legal
communications or ISM radio wave radiated devices.

5EN
REGULATORY INFORMATION
Bose Corporation hereby declares that this product is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU
directive requirements. The complete declaration of conformity can be found at:
PRO.BOSE.COM/Compliance.
This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all
other applicable UK regulations. The complete declaration of conformity can be found at:
PRO.BOSE.COM/Compliance
Bose Corporation hereby declares that this product is in compliance with the essential
requirements per Radio Equipment Regulations 2017 and all applicable UK regulations. The
complete declaration of conformity can be found at: PRO.BOSE.COM/Compliance
This device for operation in the 5150–5250MHz is only for indoor use to reduce the potential for harmful
interference to co‑channel mobile satellite systems.
For Europe:
Frequency band of operation 2400 to 2483.5MHz:
Bluetooth ®/Wi‑Fi: Maximum transmit power less than 20dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10dBm/MHz EIRP.
Frequency bands of operation 5150 to 5350MHz and 5470 to 5725MHz:
Wi‑Fi: Maximum transmit power less than 20dBm EIRP.
This device is restricted to indoor use when operating in the 5150 to 5350MHz frequency range in all EU
Member States listed in the table.
BE BG CZ DK DE EE IE PT FI UK(NI) EL ES FR HR
IT CY LV RO SK LT LU HU MT NL AT PL SI SE
This symbol means the product must not be discarded as household waste, and should be
delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps
protect natural resources, human health, and the environment. For more information on disposal
and recycling of this product, contact your local municipality, disposal service, or the shop where
you bought this product.
Please dispose of used batteries properly, following any local regulations. Do not incinerate.

6EN
REGULATORY INFORMATION
China Restriction of Hazardous Substances Table
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Part Name Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl (PBB)
Polybrominated
diphenylether
(PBDE)
PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speakers X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the
homogeneous materials for this part is below the limit requirement of GB/T
26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the
homogeneous materials used for this part is above the limit requirement of GB/T
26572.
Taiwan Restriction of Hazardous Substances Table
Equipment name: Bose Videobar VB‑S Type designation: 433869
Restricted substances and its chemical symbols
Unit Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
chromium
(Cr+6)
Polybrominated
biphenyls (PBB)
Polybrominated diphenyl
ethers (PBDE)
PCBs −O O O O O
Metal Parts −O O O O O
Plastic Parts O O O O O O
Speakers −O O O O O
Cables −O O O O O
Note 1: “O” indicates that the percentage content of the restricted substance does not exceed the
percentage of reference value of presence.
Note 2: The “−” indicates that the restricted substance corresponds to the exemption.

7EN
REGULATORY INFORMATION
Product Power State Table
The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive
2009/125/EC and the Ecodesign for Energy‑Related Products and Energy Information (Amendment)
(EU Exit) Regulations 2019, is in compliance with the following norm(s) or document(s): Regulation (EC)
No.1275/2008, as amended by Regulation (EU) No.801/2013.
Required Power State Information Power Modes
Standby Networked Standby
Power consumption in specified power
mode, at 230V/50Hz input < 0.5 W Wi‑Fi,
Bluetooth < 2.0 W
Time after which equipment is
automatically switched into mode < 2.5 hours < 20 minutes
Power consumption in networked
standby if all wired network ports are
connected and all wireless network ports
are activated, at 230V/50Hz input
< 2.0 W < 2.0 W
Network port deactivation/activation
procedures. Deactivating all networks
will enable standby mode.
Wi-Fi: Reactivate from networked standby via the Bose Work
application. Deactivate by restoring the factory default settings:
Press and hold the Home and Autoframe buttons on the
remote control simultaneously for 5seconds.
Bluetooth :Reactivate from networked standby by restarting
audio from a Bluetooth source. Deactivate by restoring the
factory default settings: Press and hold the Home and Autoframe
buttons on the remote control simultaneously for 5seconds.
External Power Supply Technical Information
The external power supply provided with the product, in accordance with the Ecodesign Requirements
for Energy Related Products Directive 2009/125/EC, is in compliance with the following norms(s) or
documents(s): Commission Regulation (EU) 2019/1782.
Manufacturer Bose Products B.V.
Commercial registration number 36037901
Address Gorslaan 60
1441 RG Purmerend
The Netherlands
Model identifier DT24V‑1.8C‑DC
Input voltage 100V–240V
Input AC frequency 50Hz/60Hz
Output voltage 24VDC
Output current 1.9A
Output power 45W
Average active eciency 89.9%
Eciency at low load (10%) 87.0%
No-load power consumption 0.07W

8EN
REGULATORY INFORMATION
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “2” is 2012 or
2022.
China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd.
Minhang District, Shanghai 201100
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405‑204, Lomas de Chapultepec,
11000 México, D.F. Phone Number: [phone]
Taiwan Importer: Bose Taiwan Branch, 9F‑A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan.
Phone Number: +886‑2‑2514 7676
UK Importer: Bose Limited Bose House, Quayside Chatham Maritime, Chatham, Kent, ME44QZ, United
Kingdom
Bose Corporation Headquarters: 1‑877‑230‑5639

9EN
LICENSES AND LEGAL INFORMATION
Licenses and Legal Information
Bose, Bose Work, and Videobar are trademarks of Bose Corporation.
Android and Google Play are trademarks of Google LLC.
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use
of such marks by Bose Corporation is under license.
macOS is a trademark of Apple Inc.
USB Type‑C® and USB‑C® are registered trademarks of USB Implementers Forum and are only intended for
use with products based on and compliant with the USB Type‑C® cable and connector specification.
Wi‑Fi is a registered trademark of Wi‑Fi Alliance®.
All other trademarks are the property of their respective owners.
To view the license disclosures that apply to the third‑party software packages included as components of
the Bose Videobar VB‑S:
Bose Videobar VB-S: Download and open the Bose Work mobile application, tap the Settings icon,
and then tap End User License Agreement.
Bose Work mobile application: Tap the Settings icon, and then tap End User License Agreement.
Bose Work Configuration application or WebUI: Click the Settings icon, and then click End User
License Agreement.
Bose Work Management application: Click the menu ( ), click About Bose Work Management,
and then click End User License Agreement.
The Bose Privacy Policy is available at worldwide.Bose.com/privacypolicy.
Security Information
You are responsible for installing security updates that Bose makes available.
To install security updates, you must follow the firmware update instructions provided
in the Bose Work Configuration or Bose Work Management applications.
!!
©2022 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used
without prior written permission.
Please complete and retain for your records.
The serial and model numbers are located on the rear panel of the product.
Serial number: __________________________________________________________
Model number: __________________________________________________________
Warranty Information
This product is covered by a limited warranty.
For warranty details, visit PRO.BOSE.COM/Warranty.

10 EN
CONTENTS
WHAT’S IN THE CARTON
Contents ............................................................................................................................. 12
SETUP
General Mounting Guidelines ...................................................................................... 14
Mount the VB-S on a Table, Shelf, or Credenza.................................................... 15
Wall-mount the VB-S .................................................................................................... 16
Mount the VB-S on a Camera Stand or Tripod ..................................................... 20
Camera Privacy Cover ................................................................................................... 20
Cable Connections.......................................................................................................... 21
Cable Management......................................................................................................... 22
SOFTWARE APPLICATIONS
Bose Work Configuration App and WebUI............................................................ 24
Bose Work Management App..................................................................................... 26
Bose Work App................................................................................................................ 26
PRODUCT DETAILS
Panels................................................................................................................................... 27
Front Panel ..................................................................................................................... 27
Rear Panel....................................................................................................................... 27
Remote Control................................................................................................................ 28
Status................................................................................................................................... 29

11 EN
CONTENTS
OPERATION
Start a Meeting................................................................................................................. 33
Make a Call......................................................................................................................... 34
Adjust the Camera .......................................................................................................... 35
Reset the Camera........................................................................................................ 35
Adjust the Pan and Tilt Angles .............................................................................. 36
Adjust the Zoom Ratio.............................................................................................. 36
Save and Recall a Preset............................................................................................... 37
Enable/Disable Autoframing....................................................................................... 38
Manage Audio Levels..................................................................................................... 39
Local Audio Playback ................................................................................................ 39
Meeting Audio .............................................................................................................. 39
Adjust Audio Levels.................................................................................................... 40
Manage Bluetooth Devices .......................................................................................... 41
Pair a Bluetooth Device with VB-S ...................................................................... 41
Disconnect a Bluetooth Device from the VB-S.............................................. 42
Low-Power/Standby Modes ........................................................................................ 43
CARE AND MAINTENANCE
Clean the VB-S ................................................................................................................. 44
Replacement Parts and Accessories ........................................................................ 44
Limited Warranty............................................................................................................. 44
Serial Number Locations............................................................................................... 44
Restore the Factory Default Settings....................................................................... 45
Forgotten Password ....................................................................................................... 45
Update the Software...................................................................................................... 45
TROUBLESHOOTING
Try these solutions first. ................................................................................................ 46

12 EN
WHAT’S IN THE CARTON
WHAT’S IN THE CARTON
Contents
A
B
Bose Videobar VB-S
Power supply
Tabletop stand
Mounting bracket
Mounting bracket screw (2)
Hex key
Table stand screw (2)
USB-C-to-A cablePower cord
USB-A-to-C adapter

13 EN
WHAT’S IN THE CARTON
C
E
D
Cable management plate,
foam, and cover
Large drywall anchor (2)
Drywall anchor pushpin
Pan-head screw (2)
F
GSmall drywall anchor (2)
Small flathead screw (2)
Remote control AAA/LR03 batteries (2)
Quick start guide
Wall-mount setup guide
Safety instruction guide
VIDEOBAR VB-S

14 EN
SETUP
SETUP
General Mounting Guidelines
Do NOT place the VB-S on its front, back or top when in use.
Do NOT place any objects on top of the VB-S.
Avoid placing the VB-S near air conditioning vents, heaters or radiators,
fans, or other sources of noise or vibrations.
To avoid wireless interference, keep other wireless equipment 0.3–0.9m
(1–3ft) away from the VB-S. Place the VB-S outside and away from metal
cabinets, other audio/video components and direct heat sources.
Make sure there is an AC (mains) outlet nearby.
Mount the VB-S directly below (preferred) or above a display with the grille
facing into the room. If you mount the VB-S above a display, ensure there is
sucient airflow from the heat vents of the display.
For best sound and microphone performance, do NOT place the VB-S in an
enclosed cabinet or diagonally in a corner.
Make sure the seating area of all meeting participants fits within the
camera’s field of view (FOV). All meeting participants must be in the FOV
in order for the autoframing feature to work properly (see Enable/Disable
Autoframing (Page38)).
The FOV of the VB-S camera is 115° horizontal, 81° vertical.
Make sure the meeting room can be well lit during a meeting.
115°
81°

15 EN
SETUP
Mount the VB‑S on a Table, Shelf, or Credenza
For best performance, when setting up the VB-S on a table, shelf, credenza,
etc., follow these recommendations:
See General Mounting Guidelines (Page14) first.
Place the VB-S in its table stand on a stable and level surface.
Position the front of the VB-S so the supporting surface is not visible in
the camera’s image. Make sure the meeting room can be well lit during
a meeting.
B
A
1 2
3

16 EN
SETUP
Wall‑mount the VB‑S
For best performance, follow these recommendations when setting up the
VB-S on a wall:
See General Mounting Guidelines (Page14) first.
When determining where to attach the wall-mount bracket to the wall,
make sure there is enough space around the bracket to fit the VB-S:
There must be at least 3.8cm (1.5in) above the wall-mount bracket.
This will allow you to “hang” the VB-S on it (Step6) and to adjust the
angle of the VB-S. It will also provide enough space to access the rear-
panel connections on the VB-S.
There must be at least 11.4cm (4.5in) below the wall-mount bracket.
This will allow you to hang the VB-S vertically during installation to
insert cables and to adjust the angle of the VB-S.
The space must be at least 31.8cm (12.5in) wide with the wall-mount
bracket in the center of it. This is necessary to accommodate the VB-S
plus space to access the acoustic port on the sides of the VB-S (there
should be 2.5cm (1.0in) on each side).
Only use the included hardware to wall-mount this product.
Note: Some additional tools are required.
Note: Read the included Important Safety Instructions before
continuing.

17 EN
SETUP
1
2 3
>38mm
(1.5in)

18 EN
SETUP
Wallboard
Wood stud Metal stud
Wallboard
7.9mm (⁄in)
Wood stud/metal stud
4.8mm (⁄in)
4.8mm (⁄in)
7.9mm (⁄in)
4.8mm (⁄in)
WARNINGS:
Do not mount on surfaces that are not sturdy, or that have
hazards concealed behind them, such as electrical wiring or
plumbing. If unsure, please contact a professional installer.
The included hardware is not suitable for masonry surfaces.
4
7.9mm
(⁄in)
>10mm (⅜in)
D
C

19 EN
SETUP
5 6
7
8
E
E
A
A

20 EN
SETUP
Mount the VB‑S on a Camera Stand or Tripod
¼"-20× 9mm (0.35in)
On the underside of the VB-S, there is a ¼"-20 UNC-threaded insert with a
depth of 9mm (0.35in).
As an alternative to tabletop-mounting or wall-mounting the VB-S, you
can use this insert to attach the VB-S to a camera stand, tripod, or other
mounting device.
If you use this insert, ensure the mounting device attached to it can support
the weight of the VB-S without creating a tipping or falling hazard. Also, do
not overtighten the screw in the insert, which could cause damage.
Camera Privacy Cover
The camera privacy cover enables you to completely cover the camera’s
field of view without hiding the indicators or the light bar.
Slide the small switch on the underside of the VB-S (to the right of the
camera) left or right to cover or uncover the camera.