Bose QuietComfort Ultra Headphones User manual

QUIETCOMFORT ULTRA HEADPHONES
Cue the
music.

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WHAT’S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose QuietComfort Ultra Headphones Carry case
USB Type-A to USB Type-C® cable 3.5 mm to 2.5 mm audio cable
NOTE: If any part of your product appears to be missing or damaged, don’t use it.
Visit support.Bose.com/QCUsupport.Bose.com/QCU for troubleshooting articles, videos, and product
repair or replacement.

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BOSE MUSIC APP
The Bose Music app lets you set up and control the headphones from any mobile
device, such as a smartphone or tablet.
Using the app, you can manage Bluetooth connections, manage headphone
seings, adjust the audio, choose your voice prompt language, and get any future
updates and new features made available by Bose.
NOTE: If you’ve already created a Bose Music account for another Bose product, add
the headphones to your existing account (see the boom of page 12).
DOWNLOAD THE BOSE MUSIC APP
1. On your mobile device, download the Bose Music app.
NOTE: If you’re located in Mainland China, download the Bose8app.
BOSE MUSIC
2. Follow the app instructions.
ADD THE HEADPHONES TO AN EXISTING ACCOUNT
To add your Bose QuietComfort Ultra Headphones, open the Bose Music app and add
your headphones.

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HEADPHONE CONTROLS
The headphone controls are located on the back of the right earcup.
Bluetooth/Power buon
Volume strip
Multi-function
buon
Status light
USB-C®
port
2.5 mm audio port
Microphone
Microphone

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HEADPHONE CONTROLS
POWER ON
Press the Bluetooth/Power buon.
You hear a tone, and a voice prompt announces the baery level. The status light
glows according to the current charge level (see page 38).
NOTES:
• When you power on the headphones and hear the tone, the audio is personalized to
your ears for the best audio performance.
• The headphones must be on your head for the tone and voice prompt to play.

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HEADPHONE CONTROLS
POWER OFF
Press and hold the Bluetooth/Power buon until you hear a tone and the status light
blinks white twice.
NOTE: When the headphones are powered o, noise cancellation is disabled.
Auto-off
The headphones conserve the baery and go to sleep when you remove them from
your head and they aren’t in use for 10 minutes. To wake the headphones, place
them on your head or press the Bluetooth/Power buon.
The headphones power o after 24 hours of inactivity. To power on the headphones,
press the Bluetooth/Power buon.
NOTE: To change the auto-o seing, use the Bose Music app. You can access this
option from the Seings menu.

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HEADPHONE CONTROLS
MEDIA PLAYBACK AND VOLUME
The Multi-function buon controls media playback.
The volume strip controls the volume.
Multi-function buon
Volume strip
FUNCTION WHAT TO DO
Play/Pause Press the Multi-function buon.
Skip forward Double-press the Multi-function buon.
Skip backward Triple-press the Multi-function buon.
Volume up Swipe up on the volume strip.
Volume down Swipe down on the volume strip.
NOTE: To quickly increase or decrease the volume, use a long swipe on the
volume strip.

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HEADPHONE CONTROLS
PHONE CALLS
The Multi-function buon controls phone calls.
There are four microphones for phone calls on the headphones — two on the left
earcup and two on the right earcup.
Microphone
Multi-function
buon
Microphone
FUNCTION WHAT TO DO
Answer a call Press the Multi-function buon.
End/Decline an incoming call Double-press the Multi-function buon.
Answer a second incoming call
and put the current call on hold
While on a call and a second incoming call is ringing,
press the Multi-function buon.
Decline a second incoming call
and stay on current call
While on a call and a second incoming call is ringing,
double-press the Multi-function buon.

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MODES
The Multi-function buon allows you to quickly and easily switch between noise
cancellation seings by changing the mode.
For information about changing the mode, see page 25.
IMMERSIVE AUDIO SETTINGS
For information about changing the immersive audio seing, see page 23.
MOBILE DEVICE VOICE CONTROL
You can set a shortcut to access your mobile device voice control using the
headphones. The microphones on the headphones act as an extension of the
microphone on your mobile device.
For information about shortcuts, see page 19.
NOTE: You can’t access voice control while on a call.
HEADPHONE CONTROLS

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SHORTCUTS
A shortcut enables you to quickly and easily access one of the following functions:
• Cycle through immersive audio seings (see page 22)
• Access Spotify
• Use your mobile device voice control (see page 18)
• Access baery level (see page 36)
ENABLE YOUR SHORTCUT
To enable your shortcut, use the Bose Music app. To access this option, tap Shortcut
on the main screen.
USE YOUR SHORTCUT
Touch and hold the volume strip.
CHANGE OR DISABLE YOUR SHORTCUT
To change or disable your shortcut, use the Bose Music app. To access this option, tap
Shortcut on the main screen.