
REFERENCE
Troubleshooting
Pmble,m~,
"Possible solution
The speakers
do
not play
Only one speaker
plays
The bass
or
treble
is weak
Static
or
noise from
one speaker
•Check the settings on your receiver/amplifier. Refer
to
the owner's guide that came with it for
instruction on settings.
•If other stereo speakers are connected
to
asecond set
of
audio outputs on your amplifier/
receiver, make sure
to
select the proper A
or
Bspeaker setting
to
match the Aor Boutputs
connected
to
your Virtually Invisible®
791
speakers.
•Check the balance control on your receiver/amplifier and make sure it is centered.
•Trace the cord from the speaker
in
question
to
the receiver/amplifier and make sure no wires
from the +and -terminals on the receiver/amplifier are touching.
•Disconnect the cord from the receiver/amplifier channel and reconnect it
to
adifferent
receiver/amplifier channel.
-If
the performance is now fine, the problem lies in the original receiver/amplifier channel,
the
component
source
of
the music, or the connections between the receiver/amplifier and
the source. Check all
of
those
to
make sure they are performing properly. Reconnect the
speaker
to
the proper channel
of
afunctioning receiver/amplifier.
-If the problem persists, its source is either the speaker wire
or
the speaker
in
question.
Follow the next instruction.
•Check the cable connected
to
the speaker
in
question
to
be sure that no wires from the +
and -terminals are touching.
•Disconnect the cord from the speaker
in
question and reconnect it
to
another speaker.
-If the performance is now fine, the problem lies
in
the original speaker. Contact your
authorized Bosedealer,
who
will arrange for service.
Or,
to
contact Bose directly, refer
to
the address list included
in
the carton.
-If the problem persists, its source is the speaker wires. Follow the next instruction.
•Replace and re-run the speaker wire only after you have followed the procedure above
and find no other source
of
the problem.
•Check the tonal balance setting on your receiver/amplifier.
•Check for gaps between the speaker frame and the ceiling surface.
•Trace the cord from the speaker
in
question
to
the receiver/amplifier and switch the wires
connected
to
the +and -terminals at that end.
-If this strengthens the bass performance, the problem was caused by inconsistent polarity
of
the connections made at either end
of
the cable.
•Disconnect the cord from the receiver/amplifier channel and reconnect it
to
adifferent
receiver/amplifier channel.
•Trace the cord from the speaker
in
question
to
the receiver/amplifier. Make sure the wires are
in
good
condition, are firmly connected, and are not touching across terminals.
•Check the connections from the source
of
the music
to
the receiver/amplifier.
•Unscrew the speaker clamps and remove the affected speaker
to
reveal the cable. Make
sure the wires are
in
good condition, are firmly connected, and are not touching across
terminals.
•If the previous efforts
do
not solve the problem, refer
to
the proposed solutions for "Only one
speaker plays" above.
13
REFERENCE
Troubleshooting
Pmble,m~,
"Possible solution
The speakers
do
not play
Only one speaker
plays
The bass
or
treble
is weak
Static
or
noise from
one speaker
•Check the settings on your receiver/amplifier. Refer
to
the owner's guide that came with it for
instruction on settings.
•If other stereo speakers are connected
to
asecond set
of
audio outputs on your amplifier/
receiver, make sure
to
select the proper A
or
Bspeaker setting
to
match the Aor Boutputs
connected
to
your Virtually Invisible®
791
speakers.
•Check the balance control on your receiver/amplifier and make sure it is centered.
•Trace the cord from the speaker
in
question
to
the receiver/amplifier and make sure no wires
from the +and -terminals on the receiver/amplifier are touching.
•Disconnect the cord from the receiver/amplifier channel and reconnect it
to
adifferent
receiver/amplifier channel.
-If
the performance is now fine, the problem lies in the original receiver/amplifier channel,
the
component
source
of
the music, or the connections between the receiver/amplifier and
the source. Check all
of
those
to
make sure they are performing properly. Reconnect the
speaker
to
the proper channel
of
afunctioning receiver/amplifier.
-If the problem persists, its source is either the speaker wire
or
the speaker
in
question.
Follow the next instruction.
•Check the cable connected
to
the speaker
in
question
to
be sure that no wires from the +
and -terminals are touching.
•Disconnect the cord from the speaker
in
question and reconnect it
to
another speaker.
-If the performance is now fine, the problem lies
in
the original speaker. Contact your
authorized Bosedealer,
who
will arrange for service.
Or,
to
contact Bose directly, refer
to
the address list included
in
the carton.
-If the problem persists, its source is the speaker wires. Follow the next instruction.
•Replace and re-run the speaker wire only after you have followed the procedure above
and find no other source
of
the problem.
•Check the tonal balance setting on your receiver/amplifier.
•Check for gaps between the speaker frame and the ceiling surface.
•Trace the cord from the speaker
in
question
to
the receiver/amplifier and switch the wires
connected
to
the +and -terminals at that end.
-If this strengthens the bass performance, the problem was caused by inconsistent polarity
of
the connections made at either end
of
the cable.
•Disconnect the cord from the receiver/amplifier channel and reconnect it
to
adifferent
receiver/amplifier channel.
•Trace the cord from the speaker
in
question
to
the receiver/amplifier. Make sure the wires are
in
good
condition, are firmly connected, and are not touching across terminals.
•Check the connections from the source
of
the music
to
the receiver/amplifier.
•Unscrew the speaker clamps and remove the affected speaker
to
reveal the cable. Make
sure the wires are
in
good condition, are firmly connected, and are not touching across
terminals.
•If the previous efforts
do
not solve the problem, refer
to
the proposed solutions for "Only one
speaker plays" above.
13