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At Bristan, we want to make things as easy as possible for our customers.
That’s why we oer solid guarantees on all our products, eective from the date of purchase,
to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit www.bristan.com/register to register your product via a computer.
For full guarantee terms and conditions visit www.bristan.com/guarantees.
Operation General Cleaning Troubleshooting
Notes
Symptom Cause Remedy
No flow or
low flow
rate
Partially closed isolation valve. Open isolation valve.
Instantaneous water heater cycles on
and o as flow rate or pressure is too
low.
Increase water flow rate or pressure through system.
Head of water is below the
minimum distance required.
Refer to specification for minimum distance required.
Hot or cold water being drawn o
elsewhere causing pressure changes or
instantaneous boiler temperature
changes.
Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply
pipework.
Flush through pipework to ensure removal of debris
and any airlocks.
Water
dripping
from taps
This is normal for a short time after using
the taps.
This is caused by residual water tension, the build up
of water in the tap body.
If water continues to drip,
possibly due to the ceramic disc valves
Remove valves and clean, refer to 'Maintenance'
section before starting any maintenance.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned o. Turn on mains water supply.
Please use this space for any notes you or your installer may have regarding the
installation/plumbing of this product.
Bristan products are made from premium
materials, with hand polishing and
electroplated finishes.
Your taps or shower should be regularly
cleaned with warm water, a mild pH-neutral
liquid soap, and polished with a soft cloth.
Any residues from soap, toothpaste,
shampoos and shower gels can cause
blemishes if not rinsed o straight after use.
Household bleaches and cleaners contain
harsh chemicals and may damage the
surface finish. Avoid using abrasive cloths,
scouring pads, scrub sponges, steel wool
or anything similar.
Some surfaces such as nickel and pewter
may be aected by the dye found in some
cloths, so it is also important to avoid
hanging cloths on spouts.
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Maintenance - Valve Cleaning
Remove the
handle and
screw.
Reverse the
maintenance
steps to replace
the handles.
Place valves
in a suitable
solution and
soak until
fully de-scaled.
Remove the
adaptor and
valves. 12
3
Maintenance - Clean/Replace Outlet
IMPORTANT
Isolate the
water supply
before starting!
Remove the
flow
straightener.
Place flow
straightener
parts in a
suitable solution
and soak until
fully de-scaled.
Reverse the
maintenance
steps to re-
place the flow
straightener.
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3
On
On
Hot
Cold
Servicing Your Tap
We recommend servicing your tap
at least once every year to prolong
its life. To see a video showing
how to remove the cartridge for
servicing, scan the QR code
with your smart phone or tablet.
Alternatively visit www.youtube.com/BristanTV
Divert to
Handset
IMPORTANT
Isolate the
water supply
before starting!