Brother MFC-5100C User manual

FACSIMILE EQUIPMENT
SERVICE MANUAL
MODEL: MFC5100C/MFC590

© Copyright Brother 2001
All rights reserved.
No part of this publication may be reproduced in any
form or by any means without permission in writing
from the publisher.
Specifications are subject to change without notice.

PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation,
and maintenance of the Brother facsimile equipment. It includes information required for field
troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel
will be able to understand equipment function, to rapidly repair the equipment and order any
necessary spare parts.
To perform appropriate maintenance so that the facsimile equipment is always in best condition
for the customer, the service personnel must adequately understand and apply this manual.
This manual is made up of six chapters and appendices.
CHAPTER 1 GENERAL DESCRIPTION
CHAPTER 2 INSTALLATION
CHAPTER 3 THEORY OF OPERATION
CHAPTER 4 DISASSEMBLY/REASSEMBLY AND LUBRICATION
CHAPTER 5 MAINTENANCE MODE
CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING
Appendix 1. EEPROM Customizing Codes
Appendix 2. Firmware Switches (WSW)
Appendix 3. Circuit Diagrams
This manual describes the models and their versions to be destined for major countries. The specifications
and functions are subject to change depending upon each destination.

CHAPTER 1
GENERAL DESCRIPTION

CHAPTER 1 GENERAL DESCRIPTION
CONTENTS
1.1 EQUIPMENT OUTLINE ...................................................................................................1-1
1.1.1 External Appearance and Weight ........................................................................1-1
1.1.2 Components .........................................................................................................1-1
1.2 SPECIFICATIONS............................................................................................................ 1-2

1-1
1.1 EQUIPMENT OUTLINE
1.1.1 External Appearance and Weight
The figure below shows the equipment appearance and approximate dimensions.
Weight: Machine proper Approx. 15 kg (33.1 lbs.)
In package Approx. 11 kg (24.2 lbs.)
1.1.2 Components
The equipment consists of the following major components:
ADF & document tray ASSY
Scanner top cover
Scanner base
Relay PCB
Jam clear cover
Rear cover
Bottom plate
Enclosure cover
NCU PCB
ain PCB
Ink absorber box Power supply PCB
Lower cover
Purge unit
ain chassis
Auto sheet feeder (ASF)
ain cover
Control panel ASSY
(W)
468 mm
18.4"
(including handset)
(H)
370 mm
14.6"
(D)
467 mm
18.4"

1-2
1.2 SPECIFICATIONS
(1/2)
Model Name MFC-5100C
GENERAL
Print Engine Ink Jet (BH 2-head)
Modem Speed (bps) 14,400 (Fax)
Transmission Speed (sec.) 6 (Brother#1, MMR)
ITU-T Group G3
Coding System MH/MR/MMR/JPEG
Print Paper Size (W x L) 3.5"-8.5" x 5.0"-14"
Document Size for ADF (W x L) 5.8"-8.5" x 5.7"-14"
Max. Document Size for Flat-bed Scan (W x L) 8.5" x 11.7"
Print Paper Margin (upper, lower, left, right) 0.12, 0.43, 0.12, 0.12 inch (3, 11, 3, 3 mm)
ADF (pages) Up to 30
LCD Columns 16 characters
LCD Lines 1 line
LCD Backlight No
Backup Clock Yes (1 hour)
Memory Backup N/A
Memory Capacity (physical) 8MB (RAM)
Optional Memory No
Dimensions w/ Carton (WxDxH) 23.3"x22.3"x18.1" (592x566x460 mm)
Dimensions w/o Carton (WxDxH) 18.4"x18.4"x14.5" (468x467x368 mm)
Weight w/ Carton 34.1 lbs/15.5 kg
Weight w/o Carton 24.2 lbs/ 11 kg
Color Gray 1495
Standby Mode No
PC-Fax Protocol Compliance N/A
Simultaneous Operation Yes (Print/Fax, Print/Scan)
Energy Star Compliant Yes
Operating Environment Temperature
Humidity
10 - 35 degrees Centigrade
20% to 80%
Power Source 120 VAC, 50/60 Hz
Power Consumption (Standby/Peak) Under 13.5W/40W
On/Off Switch No
TELEPHONE
Handset No
One-Touch Dial No
Speed Dial Max. 40
Speaker Phone No
Chain Dialing Yes
Caller ID No
Call Waiting Caller ID No
Distinctive Ringing Yes
Hold/Mute Key No
Hook Key No
Power Failure Dialing No
Speaker Volume No
Ring Volume Yes (2 steps + OFF)
Handset Volume No
FAX
Scan Speed (A4:Standard) Approx. 3 sec./page (A4: standard)
Memory Transmission (Brother#1 Chart) Yes (200:MMR)
Memory Transmission (ITU-T Chart) Yes (170:MMR)
Out-of-Paper Reception (Brother #1 Chart) Yes (200:MMR)
Out-of-Paper Reception (ITU-T Chart) Yes (170:MMR)
Color FAX (Document Send/Receive) Yes/Yes
Color FAX (Memory Send/Receive) No/Yes

1-3
(2/2)
Model Name MFC-5100C
INTERFACE
External TAD Interface Yes
Host Interface (IEEE1284) Yes
Host Interface (USB) Yes
LAN Interface No
PRINTER
Color/Mono Color/Mono
Engine Type Piezo Ink Jet (2-head BH: 75 nozzles/color)
Resolution (dpi) 1200x1200 /2400x1200 (Mono/Color)
Speed (ppm)
10/8 (Mono/Color: 600*150)
4/3.5 (Mono/Color: 600*300)
2/1.5 (Mono/Color: 600*600)
0.2/0.2 (Mono/Color: 1200*1200/2400*1200)
Paper Capacity (sheets) 100
Output Paper Capacity (sheets) 50
Standard Print Language Windows GDI
Emulation No
Resident Fonts Yes
Fonts Disk Based Yes
Paper Handling Size LTR, LGL, A4, B5, A5, EXE,
Post card, Photo, Index card
Manual Feed Slot N/A
Other Paper Type OHP, Envelopes
Sheet Weight (Paper Cassette)
(Manual Slot)
64-120 g/m2 (17 - 32 lb)
N/A
Printer Driver Win95/98/98SE/Me/2000Professinal/NT4.0/
MacOS 8.5-9.1
COPY
Color/Mono Color/Mono
Speed (ppm) 7/5 (Mono/Color)
Multi Copy (Stack) Yes (Color) or Via PC
Multi Copy (Sort) Yes (Color) or Via PC
Resolution (dpi) Max. 1200x1200 (color)
SCANNER
Color/Mono Color/Mono
Resolution (dpi) (Physical) CCD: 600x2400 (Opt.)
Resolution (dpi) (Logical) 9600 (Int.)
Speed (ppm) Max. 3 sec
Gray Scale 256
TWAIN Compliant&Operating System Win95/98/98SE/2000Professinal/NT4.0/Me
MacOS 8.6-/9.1
PCI Scanner (Parallel/Serial) Parallel/ USB
Color Depth 36-bit color processing (24-bit external)
ACCESSORIES
Cartridge 4 colors (each separate tank)
Life / Yield (Draft, 5% Coverage) BK: 950, CL: 450

1-4
(1/2)
Model Name MFC-590
GENERAL
Print Engine Ink Jet (BH 2-head)
Modem Speed (bps) 14,400 (Fax)
Transmission Speed (sec.) 6 (Brother#1, MMR)
ITU-T Group G3
Coding System MH/MR/MMR/JPEG
Print Paper Size (W x L) 90-216 x 127-216 mm
Document Size for ADF (W x L) 147-216 x 145-356 mm
Max. Document Size for Flat-bed Scan (W x L) 216 x 297 mm
Print Paper Margin (upper, lower, left, right) 0.12, 0.43, 0.12, 0.12 inch (3, 11, 3, 3 mm)
ADF (pages) Up to 30
LCD Columns 16 characters
LCD Lines 1 line
LCD Backlight Yes
Backup Clock Yes (1 hour)
Memory Backup N/A
Memory Capacity (physical) 4 MB
Optional Memory No
Dimensions w/o Carton (WxDxH) 23.3"x22.3"x18.1" (592x566x460 mm)
Dimensions w/ Carton (WxDxH) 18.4"x18.4"x14.6" (468x467x370 mm)
Weight w/o Carton 24.2 lbs/ 11 kg
Weight w/ Carton 33.1 lbs/15 kg
Color Gray 1495
Operating Environment Temperature
Humidity
10 - 35 degrees Centigrade
20% to 80%
Power Source 240 VAC, 50/60 Hz
Power Consumption (Standby/Peak) Under 13W/50W
On/Off Switch No
TELEPHONE
Handset N/A
One-Touch Dial N/A
Speed Dial Max. 100
Speaker Phone No
Chain Dialing Yes
Caller ID No
Call Waiting Caller ID No
Distinctive Ringing Yes (Only UK, Denmark)
Hold/Mute Key No
Hook Key (Tel Key) Tel (for F/T switch)
Power Failure Dialing No
Speaker Volume No
Ring Volume Yes (2 steps + OFF)
Handset Volume No
FAX
Scan Speed (A4:Standard) Approx. 3 sec./page (A4: standard)
Memory Transmission (Brother#1 Chart) Yes (200:MMR)
Memory Transmission (ITU-T Chart) Yes (170:MMR)
Out-of-Paper Reception (Brother #1 Chart) Yes (200:MMR)
Out-of-Paper Reception (ITU-T Chart) Yes (170:MMR)
Color FAX (Document Send/Receive) Yes/Yes
Color FAX (Memory Send/Receive) No/Yes
INTERFACE
External TAD Interface Yes
Host Interface (IEEE1284) Yes
Host Interface (USB) Yes
LAN Interface No

1-5
(2/2)
Model Name MFC-590
PRINTER
Color/Mono Color/Mono
Engine Type Piezo Ink Jet (2-head BH: 75 nozzles/color)
Resolution (dpi) 1200x1200 /2400x1200 (Mono/Color)
Speed (ppm)
10/8 (Mono/Color: 600*150)
4/3.5 (Mono/Color: 600*300)
2/1.5 (Mono/Color: 600*600)
0.2/0.2 (Mono/Color: 1200*1200/2400*1200)
Paper Capacity (sheets) 100
Output Paper Capacity (sheets) 50
Standard Print Language Windows GDI
Emulation N/A
Resident Fonts Yes
Fonts Disk Based Yes
Paper Handling Size LTR, LGL, A4, B5, A5, EXE,
Post card, Index card
Manual Feed Slot N/A
Other Paper Type OHP, Envelopes
Sheet Weight (Paper Cassette)
(Manual Slot)
64-120 g/m2 (17 - 32 lb)
N/A
Printer Driver Win95/98/98SE/Me/2000Professinal/NT4.0/
MacOS 8.5/8.5.1/8.6/9.0/9.04/9.1
COPY
Color/Mono Color/Mono
Speed (ppm) 7/4
Multi Copy (Stack) Yes (Color) or Via PC
Multi Copy (Sort) Yes (Color) or Via PC
Resolution (dpi) Max. 1200x1200
SCANNER
Color/Mono Color/Mono
Resolution (dpi) (Physical) CCD 600x2400 (Opt.)
Resolution (dpi) (Logical) 9600 (Int.)
Speed (ppm) Max. 3 sec.
Gray Scale 256
TWAIN Compliant&Operating System Win95/98/98SE/2000Professinal/NT4.0/Me
MacOS 8.6/9.0/9.04/9.1
PCI Scanner (Parallel/Serial) Parallel/ USB
Color Depth 36-bit color processing (24-bit external)
ACCESSORIES
Cartridge 4 colors (each separate tank)
Life / Yield (Draft, 5% Coverage) BK: 950, CL: 450