Brother DCP-L2500D Operating and maintenance manual

Basic User's Guide
DCP-L2500D
DCP-L2520DW
DCP-L2540DN
MFC-L2700DN
MFC-L2700DW
Online User's Guide
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals

If you need to call Customer Service
Please complete this information for future reference:
Model Number:
(Circle your model
number)
DCP-L2500D/DCP-L2520DW/DCP-L2540DN/
MFC-L2700DN/MFC-L2700DW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product on-line at
http://www.brother.com/html/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
• may serve as confirmation of the purchase date of your product should you
lose your receipt;
• may support an insurance claim by you in the event of product loss
covered by insurance; and,
• will help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is online
at http://www.brother.com/html/registration.
© 2015 Brother Industries, Ltd. All rights reserved.

For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at
http://support.brother.com to download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
i

The Online User's Guide Helps You Get the Most
Out of Your Machine
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box 2. Navigation 3. Summary 4. Step-by-Step
Where can I find this manual?
(Windows®)
Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series >
Support > User’s Guides.
(Windows® 8)
Tap or click (Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
(Select your model from the drop-down list if not already selected.)
(Macintosh or other options)
Go to your model's Manuals page on the Brother Solutions Center at http://support.brother.com
to download manuals.
ii

If you have questions or problems, please take a
look at our FAQs.
Provides several ways to search!
Displays related questions for more information
Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen shot is subject to change
without notice.
Where can I find these FAQs?
Brother Solutions Center
http://support.brother.com
iii

Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
[Courier New]
Courier New font identifies messages shown on the machine's LCD.
iv

Compilation and Publication Notice
This manual has been compiled and published to provide the latest product safety information at
the time of publication. The information contained in this manual may be subject to change.
For the latest manual, visit us at http://support.brother.com.
v

1General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Access Brother Utilities..............................................................................................8
Initial Setup................................................................................................................9
Set the Date and Time .....................................................................................9
Adjust the Ring Volume ...................................................................................9
Adjust the Beeper Volume ...............................................................................9
Adjust the Speaker Volume .............................................................................9
2Paper Handling ...................................................................................................11
Load Paper..............................................................................................................11
Load and Print using the Paper Tray .............................................................11
Set the Check Size ........................................................................................12
Change the Paper Size ...........................................................................................12
Change the Paper Type...........................................................................................13
Recommended Print Media.....................................................................................13
Using Special Paper................................................................................................14
3Print .................................................................................................................... 15
Print from Your Computer (Windows®)....................................................................15
Print a Document (Windows®).......................................................................15
Print on Both Sides of the Paper (Windows®) ...............................................15
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows®)....................................................................................................16
Printing on Envelopes, Thick Paper, or Labels ..............................................17
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper
using the Manual Feed Slot ...........................................................................19
4Copy ................................................................................................................... 21
Copy a Document....................................................................................................21
Copy Settings ..........................................................................................................22
Copy Option...................................................................................................22
Copy Multiple Pages on Both Sides of the Paper..........................................24
Copy a 2-sided Document Using the Scanner Glass ....................................25
Copy Both Sides of an ID Card onto One Page ............................................26
5Scan.................................................................................................................... 28
Scan from Your Computer (Windows®)...................................................................28
Save Scanned Documents and Photos to a Folder as a PDF File Using
ControlCenter4 Advanced Mode (Windows®) ...............................................28
Scan Using the Scan Button on Your Brother Machine...........................................29
Table of Contents
vi

Scan Using the Scan Button on the Machine ................................................29
6Fax ...................................................................................................................... 31
Before Faxing ..........................................................................................................31
Set Your Station ID ........................................................................................31
Set Telephone Line Compatibility for Interference and VoIP Systems ..........32
Receive Modes ..............................................................................................32
Choose the Correct Receive Mode................................................................34
Set the F/T Ring Time (Fast Double-ring)......................................................36
Set the Number of Rings Before the Machine Answers (Ring Delay) ...........36
Store Numbers ........................................................................................................37
Store One Touch Dial Numbers.....................................................................37
Store Speed Dial Numbers ............................................................................37
Change or Delete One Touch Dial Numbers .................................................37
Change or Delete Speed Dial Numbers ........................................................38
Telephone Services and External Devices ..............................................................39
Voice Mail ......................................................................................................39
Voice Over Internet Protocol (VoIP)...............................................................39
Connection of an External Telephone Answering Device (TAD)....................39
External and Extension Telephones ..............................................................39
Send and Receive a Fax Using Your Machine ........................................................40
Send a Fax ....................................................................................................40
Fax Using Your Computer (PC-FAX).......................................................................42
Send Faxes from Your Computer ..................................................................42
Receive Faxes on Your Computer (Windows® only) .....................................42
ATroubleshooting ................................................................................................ 44
Identify the Problem.................................................................................................44
Error and Maintenance Messages...........................................................................45
Fax and Telephone Problems..................................................................................49
Troubleshooting for Other Fax Problems.......................................................50
Print or Scan Problems............................................................................................51
Document and Paper Jams.....................................................................................53
Find the Jammed Document or Paper...........................................................53
Clear the Document Jam ...............................................................................53
Clear the Paper Jam......................................................................................54
BAppendix ............................................................................................................ 61
How to Enter Text on Your Brother Machine ...........................................................61
Supplies...................................................................................................................63
CIndex ................................................................................................................... 64
vii

Control Panel Overview
The control panel will vary depending on your model.
MFC-L2700DN/MFC-L2700DW
123
5
4
6
1. One Touch buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button
assigned to that number. To access stored One Touch fax and telephone numbers 5-8, hold
down Shift as you press the button.
2. Fax buttons
Redial/Pause
Press to dial the last number you called. This button also inserts a pause when
programming quick dial numbers or when dialling a number manually.
Tel/R
Press Tel/R to have a telephone conversation after picking up the external handset during
the F/T fast double-ring.
When connected to a PBX, use this button to gain access to an outside line, to recall an
operator, or to transfer a call to another extension.
3. WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
Resolution (for certain models only)
Press to change the Fax resolution.
1General Information
1General Information
1

4. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Fax Mode, the LCD displays:
b
a
Fax Only
01/01 12:00
a. Date & Time
b. Receive Mode
When you press COPY, the LCD displays:
□□■□□
d
e
f
g
c
100% Auto
Stack Copies:01
c. Type of copy
d. Number of copies
e. Quality
f. Contrast
g. Copy ratio
5. Mode buttons
FAX
Press to switch the machine to FAX Mode.
SCAN
Press to switch the machine to SCAN Mode.
COPY
Press to switch the machine to COPY Mode.
6. Copy buttons
Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
2

78
11
109
7. Menu buttons
Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
• Press to scroll up or down through menus and options.
• Press to change the resolution in Fax Mode.
Press to access speed dial numbers.
8. Dial Pad
• Use to dial fax and telephone numbers.
• Use as a keyboard to enter text or characters.
9. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down]
and stays on for a few seconds before turning off. If you have an external telephone or
TAD connected, it is always available.
1General Information
3

10. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
11. Start
• Press to start sending faxes.
• Press to start copying.
• Press to start scanning documents.
4

DCP-L2500D/DCP-L2520DW/DCP-L2540DN
This illustration is based on DCP-L2520DW.
12 3 4 5
1. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down]
and stays on for a few seconds before turning off.
2. Copy buttons
Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided (for certain models only)
Press to copy on both sides of a sheet of paper.
3. Scan
Press to switch the machine to Scan Mode.
4. WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
1General Information
5

5. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
678
6. Menu buttons
Menu
Press to access the Menu for programming your machine settings.
Clear
• Press to delete entered data.
• Press to cancel the current setting.
OK
Press to store your machine settings.
a or b
Press to scroll up or down through menus and options.
7. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
8. Start
• Press to start copying.
6

• Press to start scanning documents.
1General Information
7

Access Brother Utilities
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your device.
1Do one of the following:
• (Windows® XP, Windows Vista®,
Windows® 7, Windows Server® 2003,
Windows Server® 2008 and Windows
Server® 2008 R2)
Click Start > All Programs >
Brother > Brother Utilities.
• (Windows® 8 and Windows Server®
2012)
Tap or Click (Brother Utilities)
either on the Start screen or the
desktop.
• (Windows® 8.1 and Windows
Server® 2012 R2)
Move your mouse to the lower left
corner of the Start screen and click
(if you are using a touch-based
device, swipe up from the bottom of
the Start screen to bring up the Apps
screen). When the Apps screen
appears, tap or click (Brother
Utilities).
2Select Brother MFC-XXXX series
(where XXXX is the name of your
model).
3Select the operation you want to use.
8

Initial Setup
Set the Date and Time
Related Models:
MFC-L2700DN/MFC-L2700DW
1Press Menu.
2Press a or b to display the [Initial
Setup] option, and then press OK.
3Press a or b to display the
[Date&Time] option, and then press
OK.
4Press a or b to display the
[Date&Time] option, and then press
OK.
5Enter the last two digits of the year
using the dial pad, and then press OK.
6Enter the two digits for the month using
the dial pad, and then press OK.
7Enter the two digits for the day using the
dial pad, and then press OK.
8Enter the time in the 24-hour format
using the dial pad, and then press OK.
9Press Stop/Exit.
Adjust the Ring Volume
Related Models:
MFC-L2700DN/MFC-L2700DW
1Press Menu.
2Press a or b to display the [General
Setup] option, and then press OK.
3Press a or b to display the [Volume]
option, and then press OK.
4Press a or b to display the [Ring]
option, and then press OK.
5Press a or b to display the [High],
[Med], [Low], or [Off] option, and
then press OK.
6Press Stop/Exit.
Adjust the Beeper Volume
Related Models:
MFC-L2700DN/MFC-L2700DW
When the beeper is on, the machine will beep
when you press a button, make a mistake, or
after you send or receive a fax. You can
choose from a range of volume levels.
1Press Menu.
2Press a or b to display the [General
Setup] option, and then press OK.
3Press a or b to display the [Volume]
option, and then press OK.
4Press a or b to display the [Beeper]
option, and then press OK.
5Press a or b to display the [High],
[Med], [Low], or [Off] option, and
then press OK.
6Press Stop/Exit.
Adjust the Speaker Volume
Related Models:
MFC-L2700DN/MFC-L2700DW
1Press Menu.
1General Information
9

2Press a or b to display the [General
Setup] option, and then press OK.
3Press a or b to display the [Volume]
option, and then press OK.
4Press a or b to display the [Speaker]
option, and then press OK.
5Press a or b to display the [High],
[Med], [Low], or [Off] option, and
then press OK.
6Press Stop/Exit.
10

Load Paper
Load and Print using the
Paper Tray
• If the Check Size setting is set to On and
you pull the paper tray out of the
machine, a message appears on the
LCD asking if you want to change the
paper size. Change the paper size and
paper type settings if needed, following
the on-screen instructions.
• When you load a different paper size in
the tray, you must change the paper size
setting in the machine or on your
computer at the same time.
1Pull the paper tray completely out of the
machine.
2Press and slide the paper guides to fit
the paper.
Press the green release levers to slide
the paper guides.
3Fan the stack of paper well.
4Load paper with the printing surface
face down in the paper tray.
DO NOT load different types of paper in
the paper tray at the same time. Doing
this may cause the paper to jam or
misfeed.
2Paper Handling
2Paper Handling
11