Brother HS-5000 - Color Solid Ink Printer User manual

English: CS-5xxx User’s Guide, Preliminary (TOC)
Please read this manual thoroughly before using the printer.
Brother Color Printer
HS-5000/5300
User’s Guide
Keep this manual in a convenient place for quick and easy reference at all times.

USER’S GUIDE
English: CS-5zxx User’s Guide, Preliminary (TOC)
SHIPMENT OF THE PRINTER
If for any reason you must ship your Printer, carefully package the Printer to avoid
any damage during transit. It is recommended that you save and use the original
packaging. The Printer should also be adequately insured with the carrier.
Warning
When shipping the printer, re-pack it after waiting 30 minutes with the power off
which will allow the printer to cool down and the ink to solidify.Moving the printer
with ink melted will cause severe damage to the Printer and will VOID THE
WARRANTY.
REPACKING THE PRINTER
1Turn the printer Off. Wait 30 minutes until the printer cools down.
2 Re-pack the printer.
See “REPACKING THE PRINTER” in Chapter 6.
Maintenance CassetteManuals
Wires Printer
Ink Holders
Inside the printer, please
retain the print head in
position with the attached
styrofoam as shown (Refer to
Chapter 6, page 13.):

English: CS-5xxx User’s Guide, Preliminary (TOC)
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-800-276-7746 (outside California)
714-859-9700 Ext.329(within California)
In CANADA1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92718
In CANADABrother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888-298-3616
In CANADA1-514-685-2040
Please log on to our BBS with your first name, last name and four digit
number for your password.Our BBS supports modem speeds up to 14,400,
8 bits no parity, 1 stop bit.
Fax-BackSM System (For USA and Canada only)
Brother Customer Service has installed an easy to use Fax-BackSM System
so you can get instant answers to common technical questions and product
information for all Brother products.This is available 24 hours a day, 7 days a
week.You can use the system to send the information to any fax machine,
not just the one you are calling from. Please call 1-800-521-2846 (USA) or
1-800-681-9838 (Canada) and follow the voice prompts to receive faxed
instructions on how to use the system and your index of Fax-BackSM subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers:
http://www.brother.com

USER’S GUIDE
English: CS-5zxx User’s Guide, Preliminary (TOC)
UD4653001
Printed in Japan

v
English: CS-5xxx User’s Guide, Preliminary (TOC)
Color Printer
HS-5000/5300 User’s Guide
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-800-276-7746 (outside California)
714-859-9700 Ext. 329 (within California)
In CANADA 1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation
15 Musick, Irvine, CA 92718
In CANADA Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888-298-3616 In CANADA 1-514-685-2040
Please log on to our BBS with your first name, last name and a four digit number for
your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1
stop bit.
Fax-BackSM System (For USA and Canada only)
Brother Customer Service has installed an easy to use Fax-BackSM System so you
can get instant answers to common technical questions and product information for
all Brother products. This is available 24 hours a day, 7 days a week. You can use
the system to send the information to any fax machine, not just the one you are
calling from.
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice
prompts to receive faxed instructions on how to use the system and your index of
Fax-BackSM subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers:
http://www.brother.com

USER’S GUIDE
vi
English: CS-5zxx User’s Guide, Preliminary (TOC)
Trademarks
The brother logo is a registered trademark of Brother Industries, Ltd.
Apple, the Apple Logo, and Macintosh are trademarks, registered in the United
States and other countries, and TrueType is a trademark of Apple Computer, Inc.
Hewlett Packard is a registered trademark and HP Color LaserJet, DeskJet, and
PCL are trademarks of Hewlett-Packard Company.
IBM, IBM PC, and Proprinter are registered trademarks of International
Business Machines Corporation.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows is a registered trademark of Microsoft Corporation in the U.S. and
other countries.
All other brand and product names mentioned in this User’s Guide are registered
trademarks of their respective companies.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.
©1998 Brother Industries Ltd.
Definitions ofWarnings, Cautions, and Notes
The following conventions are used in this User’s Guide:
Warning
Indicates warnings that must be observed to prevent possible personal
injury.
!
Caution
Indicates cautions that must be observed to use the printer properly or prevent
damage to the printer.
✒Note
Indicates notes and useful tips to remember when using the printer.

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English: CS-5xxx User’s Guide, Preliminary (TOC)
To Use the Printer Safely
Warning
After you have just used the printer, some internal parts of the printer are
extremely hot. Do not open the inside cover unnecessarily and never touch
the shaded parts (Quench Platen, Platen, and Print Head) shown in the
following illustration.
High Temperature
Inside the Printer
Warning
There are high voltages inside the printer. Before cleaning the printer, be
sure to turn the power off and unplug the power cord from the power
outlet.
12
Turning off the Switch and Unplugging the Printer
Warning
Keep the ink cartridge away from children. If ink is swallowed, drink
plenty of water. The ink contains no harmful substances, but if you are
concerned you should consult a doctor.
Quench Platen
Platen
Print head

USER’S GUIDE
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English: CS-5zxx User’s Guide, Preliminary (TOC)
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION1-1
ABOUT THE GUIDEBOOKS 1-1
FINDING OUT HOW TO USE THE PRINTER 1-1
ABOUT YOUR PRINTER 1-2
PRINTER OVERVIEW 1-2
SYSTEM REQUIREMENTS1-3
FEATURES 1-3
OPERATING AND STORAGE ENVIRONMENT 1-4
POWER SUPPLY1-4
ENVIRONMENT 1-4
CHAPTER 2 PAPER HANDLING2-1
PAPER SPECIFICATIONS 2-1
ABOUT BROTHER SPECIAL PAPERS 2-4
ABOUT BROTHER SPECIAL TRANSPARENCIES 2-4
SHEET FEEDER 2-5
ADJUST THE HEAD GAP BY PAPER THICKNESS 2-5
LOADINGTHE PAPER 2-6
MANUAL FEED SLOT 2-8
OUTPUT TRAY2-9
CHAPTER 3 PRINTER DRIVER3-1
PAPER3-2
MEDIA SELECTION 3-2
PAPER SOURCE 3-3
COPY/PAGE ORDER 3-3
SCALING3-3
QUALITY AND COLOR 3-4
QUALITY3-4
COLOR CONTROL 3-5
DOCUMENT TYPE3-5
COLOR/MONO 3-5
CONTROL AND MAINTENANCE 3-6
SHOWPRINTER STATUS 3-6
PRINTER CONTROL 3-6
POWER SAVE MODE 3-7
MAINTENANCE 3-7
COLOR ADJUSTMENT 3-7
CHAPTER 4 CONTROL PANEL4-1
LEDS AND BUTTONS 4-1
POWER LED 4-1
READY LED 4-1

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English: CS-5xxx User’s Guide, Preliminary (TOC)
DATA LED 4-2
MANUAL LED 4-2
ALARM LED 4-2
ONLINE BUTTON 4-3
RESET BUTTON 4-3
FF/CONT BUTTON 4-3
SHIFT + TEST BUTTON 4-4
SHIFT + CLEAN BUTTON 4-4
TEST PRINT MODE 4-5
RESET AND HEX DUMP PRINT MODE 4-6
OTHER CONTROL FEATURES 4-7
CHAPTER 5 OPTIONS5-1
MODULAR I/O CARD 5-1
MEMORY EXPANSION 5-2
BR-SCRIPT 2 ROM BOARD BR-3000C 5-5
CHAPTER 6 MAINTENANCE6-1
REPLACING THE MAINTENANCE PAPER CASSETTE 6-1
ADDING INK 6-7
CLEANING THE PRINTER INTERIOR 6-9
RE-PACKING THE PRINTER 6-13
CHAPTER 7 TROUBLESHOOTING 7-1
ALARM INDICATIONS AT A GLANCE 7-1
OPERATOR CALLS 7-1
SERVICE CALLS 7-2
PRINT QUALITY PROBLEMS 7-3
PAPER JAMS 7-4
Q & A 7-8
SETTING UP THE PRINTER HARDWARE 7-8
SETTING UP THE PRINTER FOR WINDOWS 7-8
SETTING UP THE PRINTER FOR DOS 7-9
PAPER HANDLING 7-10
PRINTING 7-11
PRINT QUALITY7-12
CHAPTER 8 APPENDIX8-1
PRINTER SPECIFICATIONS 8-1
PRINTING 8-1
FUNCTIONS 8-1
ELECTRICAL AND MECHANICAL 8-2
PARALLEL INTERFACE SPECIFICATIONS 8-3
RESIDENT FONTS 8-4
SYMBOL SETS/CHARACTER SETS 8-5

USER’S GUIDE
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English: CS-5zxx User’s Guide, Preliminary (TOC)
REGULATIONS
Federal Communications Commission Compliance Notice (For USA Only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
❏Reorient or relocate the receiving antenna.
❏Increase the separation between the equipment and receiver.
❏Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
❏Consult the dealer or an experienced radio/TV technician for help.
Important
A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital
device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s
authority to operate the equipment.
Industry Canada Compliance Statement (For Canada Only)
This class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment
Regulations
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur la matériel brouilleur du
Canada.