Buffalo terastation 3000 User manual

Network Attached Storage
TeraStation 3000
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard this manual, the
warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35013005-16
June, 2018

Contents
Chapter 1 Getting Started .............................................9
Diagrams...........................................................................................9
Turning the TeraStation On and Off............................................. 11
Changing the Administrator Password ....................................... 13
Creating a Recovery Drive ............................................................ 15
Chapter 2 Configuration ............................................. 17
Opening Advanced Settings ........................................................ 17
Opening Easy Admin .................................................................... 19
Chapter 3 File Sharing................................................. 21
Configuring Shared Folders ......................................................... 21
Adding a Shared Folder...........................................................................21
Recycle Bin................................................................................................24
Read-Only Shares.....................................................................................24
Hidden Shares ..........................................................................................24
Configuring Users ......................................................................... 24
Adding a User...........................................................................................24
Importing User Information....................................................................27
Adding a Group ............................................................................. 27
Configuring Access Restrictions .................................................. 30
Local Users and Groups ...........................................................................30
Active Directory .......................................................................................31
NT Domain................................................................................................34
User Authentication with an External SMB Server................................36
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Chapter 4 Storage Management ................................ 40
RAID Modes ................................................................................... 40
Working with RAID Arrays............................................................ 41
Using JBOD...............................................................................................41
Changing RAID Mode ..............................................................................42
Configuring a Hot Spare..........................................................................43
RMM (RAID Mode Manager)....................................................................45
RAID Scanning..........................................................................................48
Adding an External Drive ............................................................. 49
Connecting an External Drive.................................................................49
Compatibility ...........................................................................................49
Dismounting Drives ...................................................................... 50
Dismounting with the Function Button .................................................50
Dismounting from Settings ....................................................................50
Checking Drives ............................................................................ 51
Formatting Drives ......................................................................... 52
Encrypting Drives.......................................................................... 53
Media Cartridges........................................................................... 54
Erasing Data on the TeraStation Completely .............................. 54
Drive Quotas.................................................................................. 55
Quotas for Users.......................................................................................55
Quotas for Groups ...................................................................................56
Size Limits.................................................................................................57
Using the TeraStation as an iSCSI Device .................................... 60
Introduction .............................................................................................60
Creating an iSCSI Volume ........................................................................60
Connecting or Disconnecting Volumes..................................................62
Configuring Access Restrictions .............................................................67
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Expanding Volume Sizes .........................................................................75
Deleting Volumes.....................................................................................76
Drive Replacement........................................................................ 78
Using JBOD or a Redundant RAID Mode and TeraStation Is On...........79
Using a Redundant RAID Mode and TeraStation Is Off .........................81
Using RAID 0.............................................................................................82
Using a Hot Spare.....................................................................................83
Replacing a Media Cartridge ..................................................................83
Replacing a Non-Malfunctioning Drive .................................................83
Chapter 5 Backup ........................................................ 85
Backing Up to a Buffalo NAS Device............................................ 85
Preparing a Backup Destination.............................................................85
Configuring a Backup Job .......................................................................86
Backup Logs .............................................................................................91
Replication..................................................................................... 93
Preparing a Replication Destination ......................................................93
Configuring a Replication Task ...............................................................94
Failover .......................................................................................... 98
Before Configuring Failover....................................................................98
Usage Restrictions ...................................................................................99
Configuring Failover..............................................................................100
Replacing to the Backup TeraStation Manually ..................................102
Reconfiguring After Failover Occurs ....................................................102
Backing Up Your Mac with Time Machine ................................. 104
Copying from a USB Device........................................................ 111
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Chapter 6 Remote Access.......................................... 112
WebAccess ................................................................................... 112
WebAccess Remote ..................................................................... 114
FTP................................................................................................ 116
Amazon S3 ................................................................................... 117
Chapter 7 BitTorrent.................................................. 119
Chapter 8 Multimedia ............................................... 122
DLNA ............................................................................................ 122
Playing Files ...........................................................................................123
Connected DLNA-compatible Devices .................................................123
Streaming to DLNA-compatible Devices .............................................124
Disabling Playback from Specific Devices ...........................................125
iTunes Server ............................................................................... 126
Chapter 9 Surveillance Server .................................. 129
Getting Started ........................................................................... 129
Installing Client Tools ............................................................................129
Connecting Devices to the Network.....................................................130
Enabling Surveillance Cameras ............................................................130
Enabling the Free License .....................................................................132
Registering Recording Policies .............................................................134
Checking Recording...............................................................................139
Viewing Saved Video .............................................................................140
Advanced Usage.......................................................................... 140
Export Recorded Data as an MOV Video File .......................................140
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Viewing Video Real-time .......................................................................143
Moving Recorded Video Data to Another TeraStation........................144
Backing Up Recorded Video to Another TeraStation ..........................145
Automatically Delete Old Data When Space Is Low ............................146
Changing Where Recorded Video Is Saved ..........................................148
Email Notifications.................................................................................148
Client Tools .................................................................................. 148
Camera Policies ......................................................................................148
Live Viewer .............................................................................................149
Data Service Policies..............................................................................150
Vault Admin............................................................................................151
Surveillance Video Manager .................................................................152
Network Activity ....................................................................................153
Mini Vault Stats ......................................................................................154
Activating Additional Licenses .................................................. 154
When the TeraStation Is Connected to the Internet............................154
TeraStation Not Connected to the Internet .........................................156
Troubleshooting.......................................................................... 161
Chapter 10 Advanced Features ................................ 162
Antivirus Software ...................................................................... 162
Activating Virus Scanning .....................................................................162
Configuring Security Settings ..............................................................163
Licenses ..................................................................................................165
Connecting Through a Proxy Server ....................................................166
Updating Antivirus Pattern Files ..........................................................167
Configuring Folders as Virus Scanning Targets...................................168
Virus Scanning .......................................................................................169
Checking the Log ...................................................................................169
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Online Help.............................................................................................170
Email Notification ....................................................................... 171
Sleep Mode .................................................................................. 173
Wake-on-LAN .............................................................................. 175
UPS (Uninterruptible Power Supply)......................................... 176
Port Trunking............................................................................... 177
Connecting a Printer................................................................... 178
TeraSearch ................................................................................... 179
Offline Files.................................................................................. 181
DFS ............................................................................................... 182
Accessing from an NFS Client..................................................... 185
Encrypting Data Transmission ................................................... 188
Encrypting Settings Data ......................................................................188
Encrypting FTP Transfer Data ...............................................................188
SSL Keys ..................................................................................................189
Web Server................................................................................... 189
MySQL Server .............................................................................. 191
SNMP............................................................................................ 192
Saving and Applying Settings.................................................... 194
Saving Settings ......................................................................................194
Applying Settings ..................................................................................195
Transferring Another TeraStation’s Settings............................. 196
Restoring Factory Defaults......................................................... 197
Initializing from Settings ......................................................................197
Creating a Recovery Drive.....................................................................198
Initializing with the USB Drive..............................................................199
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Logs .............................................................................................. 200
Displaying TeraStation’s Logs ...............................................................200
Transferring Logs to the Syslog Server ................................................200
Creating a Link to the Logs in the Shared Folder ................................201
Updating the Firmware............................................................... 202
Name, Date, Time, and Language .............................................. 202
Beep Alerts .................................................................................. 205
LCD and LEDs............................................................................... 206
Jumbo Frames ............................................................................. 207
Changing the IP Address ............................................................ 209
Chapter 11 Utilities.................................................... 212
NAS Navigator2 for Windows..................................................... 212
Mounting as a Network Drive ...............................................................214
Changing the IP Address .......................................................................215
NAS Navigator2 for macOS ........................................................ 215
Mounting as a Network Drive ...............................................................216
Changing the IP Address .......................................................................217
iSCSI Connection Tool ................................................................. 217
Home Screen ..........................................................................................218
Menu .......................................................................................................218
NovaBACKUP ............................................................................... 219
Installing from CD..................................................................................219
Installing from Website .........................................................................219
Chapter 12 Appendix ................................................ 220
LCD Panel..................................................................................... 220
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Modes .....................................................................................................220
Errors.......................................................................................................220
Status ......................................................................................................221
Default Settings .......................................................................... 224
Specifications .............................................................................. 225
Chapter 13 Regulatory Compliance Information.... 227
For Customers in the United States ........................................... 227
For Customers in Europe ............................................................ 227
For Customers in Russia.............................................................. 230
For Customers in China............................................................... 231
For Customers in Taiwan............................................................. 231
For Customers in Korea............................................................... 231
8

Chapter 1 Getting Started
This manual provides procedures for the latest firmware (as of June 2018). For more detailed information on the
latest firmware, refer to the Buffalo website.
Diagrams
TS3400D
9
10
11
713
14
15
16
17
18
21
19
20
8
1
12
2
25
24
25
or
3456
TS3400R
25
24 25
or
11
20 22 13 14 15 16 17 18 12 21 19 20
11 22 2 3 4 5 111 6 7 8 11 10 1523
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TS3200D
910
11
720
21
19
8
1
12
2
13 14
25
24 25
or
16 17 18
3 4 56
1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press and hold the power button for 1
second. To power off, press and hold the power button for 3 seconds until it beeps.
2 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
3 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
7 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
8 Function Button
Use this button for Direct Copy, dismounting USB devices, rebuilding RAID arrays, and configuring failover.
9 Drive Lock ( )
Open the front panel with the key to replace drives or access the init button.
10 Init Button
Press and hold this button to initialize the TeraStation’s admin username and password, IP address, SSL, and
service port restriction settings to their factory default values. The behavior of this button can be modified in
Settings.
11 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red or amber.
10

12 VGA Port
Factory use only.
13 Boot Mode Switch
Leave the switch in the HDD position during normal operation. To recover settings, insert the recovery USB
drive into a USB 2.0 port, move the boot switch to the USB position, and press the power button.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port ( )
Compatible Buffalo USB 3.0 drives can be connected. USB hubs are not supported.
16 USB 2.0 Port ( )
Compatible Buffalo USB drives, USB flash drives, digital cameras, and USB UPS connections can be connected.
USB hubs are not supported.
17 LAN Port 1 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at a max. of 1000
Mbps.
18 LAN Port 2 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at a max. of 1000
Mbps.
19 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
20 Fan
Spins to avoid overheating inside. Do not block the fan.
21 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Serial Number
This sticker shows the TeraStation’s serial number.
24 Not in use.
25 Link and Act LEDs
These LEDs show network activity. They blink amber when the TeraStation is accessed over the network.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on.
To turn off the TeraStation, press and hold the power button for 3 seconds until it beeps. Don’t unplug the
TeraStation without turning it off first. You can also shut it down and restart it remotely from Settings.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
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2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
3 Enter the username and password, then click OK.
Note: The default username and password are “admin”and “password”.
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4 Settings will open.
5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes.
7 The“Confirm Operation” screen will open. Enter the confirmation number, then click OK.
When the power LED on the front of the TeraStation turns off, the shutdown process is complete.
Changing the Administrator Password
After initial setup, follow this procedure to change your password.
13

1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
3 Click Easy Admin.
4 Click Change Password.
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5 If this screen is displayed, enter the current password and click OK. The default password is“password”.
6 Enter the new password (twice) and click Next.
7 Click OK. You have changed the admin password.
Creating a Recovery Drive
To initialize all of the TeraStation’s settings, or just restore the admin password to its factory default value, create a
recovery drive as described below.
Notes:
• Normally, creating and using a recovery drive will not affect data on the TeraStation. However, always back up
your data regularly!
• This USB drive can be used to recover the system if your TeraStation doesn’t boot at all. In this case, if the data
partition is damaged, then all your data will be deleted by the recovery process.
1 Insert a 1 GB or larger USB drive (not included) into a USB 2.0 port on the TeraStation.
Note: All data on the USB drive will be erased!
2 From Settings, click Management.
15

3 Click to the right of“Computer Management”.
4 Select “Create a USB drive for initializing settings”.
5 From “Target USB drive”, select the USB drive that is connected to the USB 2.0 port on the TeraStation, then
click Execute.
6 The“Confirm Operation” screen will open. Enter the confirmation number, then click OK.
7 The TeraStation will create the recovery drive. This will take about a minute. When creating the USB recovery
drive is completed, click OK.
For the procedure on using recovery drive, see the“Restoring Factory Defaults”section in chapter 10.
16

Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser. Within
Settings, the Easy Admin page gives you quick access to commonly used settings.
Notes:
• Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If you
have difficulty viewing Settings, check the following:
◦If there are a large number of registered users, groups, or shared folders, use another browser instead of
Internet Explorer.
◦If you have a proxy server enabled in the browser settings, configure the exception settings for Settings or
disable the proxy server.
◦With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level
security is configured by default. Set the security to a lower level temporarily.
• From a Mac, you can also use Bonjour to log in to Settings. Navigate to Bookmarks > Bonjour > TeraStation name
from the menu bar of Safari. If you don’t see“Bonjour” in the Bookmarks menu, click Safari > Preferences and
select “Include Bonjour in the Bookmarks menu”under “Advanced”.
Opening Advanced Settings
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
17

3 Enter the username and password, then click OK.
Notes:
• If the time-out period is set to“10 minutes”, you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in using an encrypted connection.
4 Settings will open.
Notes:
• Username/Password Combinations:
Username Password Settings Available
admin (default) password (default) All
guest blank System information (read-only)
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Username Password Settings Available
Your username Your password
If a user is assigned as an administrator, all settings
are available. If assigned to another group, only
system information (read-only) is available.
• Click to open Easy Admin.
• Click to play a tone from the TeraStation for easy location. For TS3400R models, you can stop the beeping by
pressing the function or display button.
Opening Easy Admin
The Easy Admin page makes it easy to change common settings. Follow the procedure below to open Easy Admin.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
19