Cadet SOFTHEAT PORTABLE User manual

http://cadetheat.com/support/install-help
For how-to videos or more information, please visit:
cadetheat.com
855.CADET.US
Vancouver, Washington
USA
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tested to UL standards
OWNER’S GUIDE
Thank you for your purchase! Question or problem? Let us solve it
with a single phone call, email or online chat! We’ll save you a trip
back to the store!
Phone: 855.CADET.US (855.223.3887)
email: [email protected]
Live chat: cadetheat.com (contact us)
Cadet Customer Service
SOFTHE AT
PORTABLE

SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
2
1. Read all instructions before
installing or using this heater.
2. Use this heater only as described
in this manual. Any other use
not recommended by the manu-
facturer may cause re, electric
shock, or injury to persons.
3. Always plug heaters directly into
a wall outlet/receptacle. Never
use with an extension cord or
relocatable power tap (outlet/
power strip).
4. Connect to properly grounded
outlets only.
5. Do not operate any heater with
a damaged cord or plug or after
the heater malfunctions, has
been dropped or damaged in any
manner. Discard heater or return
to an authorized service facility
for examination, and/or repair.
6. Do not run cord under carpeting.
Do not cover cord with throw rugs,
runners, or similar coverings. Do
not route cord under furniture or
appliances. Arrange cord away
from tra󰀩c area and where it will
not be tripped over.
7. Always unplug heater when not
in use.
8. To disconnect heater, turn con-
trols to o󰀨, then remove plug
from outlet.
9. A heater has hot and arcing or
sparking parts inside. Do not use
it in areas where gasoline, paint,
or ammable liquids are used or
stored.
10. This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. Keep
combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains
away from heater
11. To prevent a possible re, do
not block air intakes or exhaust
in any manner. Do not use on
soft surfaces, like a bed, where
openings may become blocked.
12. Do not insert or allow foreign
objects to enter any ventilation
or exhaust openings as this may
cause an electric shock or re, or
damage the heater.
13. This heater is not intended for
use in bathrooms, laundry areas
and similar indoor locations.
Never locate heater where it may
fall into a bathtub or other water
container.
14. Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the heater is left
operating and unattended.
When using electrical appliances, basic precautions should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
Unanswered questions? Call our technical support team in Vancouver,
Washington at 855.CADET.US (855.223.3887) or 360.693.2505.

INSTALLATION INSTRUCTIONS
3
1. CAUTION – High Temperature.
Keep electrical cords, drapes,
and other furnishings away from
heater.
2. To reduce the risk of re, do not
store or use gasoline or other
ammable vapors and liquids in
the vicinity of the heater.
3. Maintain at least 12 inches (30.5
cm) minimum clearance from
all objects above and in front of
baseboard, and 6 inches (15.2 cm)
minimum on both sides.
4. Do not operate without the feet
attached.
ASSEMBLY
1. Remove the heater and all items from the carton. Your heater is completely assembled except for
the feet which snap in place. Carefully place the heater face down to attach the feet.
GROUNDING
2. For correct balance, the part of the foot with the longest length from the plastic clip to the end goes
to the front, and the part with the notch goes to the back (see Figure 1).
3. Attach the feet to the bottoms of the end caps by pushing the feet up and then slightly backward
until they snap in place (see Figure 2).
4. Stand your heater up on its feet before using.
Your SoftHeat portable heater is 120 volts, and it comes with a cord that has a grounded, 3-prong
plug. See Figure 3.
If you only have a 2-prong receptacle in your home, for safety reasons you must use a grounding
plug adapter. The green grounding lug extending from the adapter must be connected to a permanent
ground, such as a properly grounded outlet box. See Figure 4.
The adapter isn’t necessary if you have a 3-slot grounded receptacle.
Figure 3
Figure 4
grounding lug
Figure 1 Figure 2
longer part to
front of heater
notched part to
back of heater

How to operate your heater
The room temperature is controlled by the thermostat on the heater. Simply plug it in and follow the
steps below to adjust the temperature to your comfort level.
1. Turn the thermostat knob all the way to the right.
2. When the room reaches your comfort level, turn the knob to the left, just until it clicks and the
heater turns o󰀨. The heater will automatically keep the room temperature around this setting.
3. To reduce the room temperature, turn the knob to the left. To increase the room temperature,
turn the knob to the right.
OPERATING INSTRUCTIONS
4

The SoftHeat portable uid is a non-toxic mineral oil. No special rst aid measures are needed if the
uid is swallowed, inhaled, or if it gets on your skin or in eyes; simply rinse or wash with soap and
water.
The uid does not freeze.

If the uid leaks, stop using the heater. Cleanup is the same as it is for used oil. Wipe up any leaking
uid with a rag or paper towel. Dispose of uid at a recycling center that accepts used oil. Wash
hands with soap and water.
For more information you can view the Safety Data Sheet here: cadetheat.com/softheat/sds
PLEASE NOTE: On initial start-up, the heater may cause an odor due to the manufacturing process. It
typically goes away within several hours.
󰀨
SoftHeat portable baseboards come with a built-in high-temperature safety shuto󰀨 that stops
electricity owing to the heater if it gets too hot inside. This automatically resets after cooling.
Your heater also includes a safety tip-over switch that resets as soon as the heater is standing up
again.
After attaching the feet, plug in your SoftHeat portable baseboard, turn it to the highest setting and
allow it to run for  If your room doesn’t get warmer, please contact us:
 855.CADET.US (855.223.3887) or 360.693.2505
 cadetheat.com/customer-service
 cadetheat.com/blog/?s=softheat
1. Do not tamper with the high-
temperature safety shuto󰀨.
2. Do not operate without the feet
attached.

MAINTAINING YOUR HEATER
Rev 08/26/19 #706957
5
  
TROUBLESHOOTING
Clean heater at least every 24 months or as required.
1. It is important that you verify the heater is
unplugged and the element is cool.
2. Wipe cover with damp cloth and dry.
3. Use the hose on your vacuum to clean the
heater. Do not touch the element.
4. Plug in the heater when complete.
More frequently asked questions on our website here: 
Any service other than cleaning should be performed by an authorized
service representative.
©2019 Glen Dimplex Americas Printed in USA
Heater is
making
noise.
1. Heater makes creaking or
popping noises. 1. The heating element expands slightly when turned on. This is normal.
Heater
smells after
installation
or not being
used.
1. Odor from element
manufacturing process.
2. Dust or lint inside the
heater.
1. On initial start-up, the heater may cause an odor due to the
manufacturing process. It typically goes away within several
hours.
2. Clean heater (see “MAINTAINING YOUR HEATER” above for
instructions).
Heats
briey then
stops.
1. High-temperature safety
shuto󰀨 has tripped.
2. Safety tip-over switch has
tripped.
1. Remove all obstructions. Do not block heater. Maintain 12
inches (30.5 cm) above and front. Keep heater free of lint and
dust. The high-temperature safety shuto󰀨 resets after cooling.
2. Stand the heater up so it’s in an upright position. The tip-over
switch resets immediately.
Heater
doesn’t turn
o󰀨.
1. Incorrect heater wattage
for room size.
2. Thermostat is defective.
1. If additional heat is needed consult an electrician as circuit(s)
may be limited.
2. Replace thermostat.
Liquid found
in or around
heater.
1. Heat transfer uid
dripping from element. 1. Discontinue use. Replace the element or the heater (elements are not repairable).
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.
WARRANTY
For more e󰀨ective and safer operation and to prolong
the life of the heater, read the Owner’s Guide and
follow the instructions. Failure to properly maintain
the heater will void any warranty and may cause the
heater to function improperly.
 Cadet will
repair or replace any Cadet SoftHeat Portable (EPN)
heater found to be defective within seven years after
the date of purchase.

1. Damage occurs to the product through improper
installation or incorrect supply voltage;
2. Damage occurs to the product through improper
maintenance, misuse, abuse, accident, or
alteration;
3. The use of unauthorized accessories or
unauthorized components constitutes an alteration
and voids all warranties. Refer to Cadet website
or call customer service at 855.223.3887 or
360.693.2505 for list of authorized accessories
and components.
4. Cadet’s warranty is limited to repair or replacement.
5. In the event Cadet elects to replace any part of
your Cadet product, the replacement parts are
subject to the same warranties as the product. The
installation of replacement parts does not modify
or extend the underlying warranties. Replacement
or repair of any Cadet product or part does not
create any new warranties.
If you believe your Cadet product is defective,
please contact Cadet during the warranty period, for
instructions on how to have the repair or replacement
processed.

Visit cadetheat.com/parts-service for information on
where to obtain parts and service.
ration