CAN Albert User manual

Commonwealth Bank
CommBank
Albert
User Guide
Version 2.0
Updated Wednesday, 11 March 2015

Albert User Guide
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Albert User Guide
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Contents
Introducing Albert................................................................................................................5
1. Getting started...............................................................................................................7
Getting to know the hardware.........................................................................................7
Finding your way around.................................................................................................8
Using Albert.....................................................................................................................9
2. Working with Albert ....................................................................................................12
Powering Albert.............................................................................................................12
Charging Albert .............................................................................................................12
Changing the receipt roll ...............................................................................................13
Recognising Albert’s alerts............................................................................................13
3. Customising Albert.....................................................................................................15
Choosing display features.............................................................................................15
Customising sounds......................................................................................................15
Setting up communications...........................................................................................15
Connecting an email account........................................................................................16
Changing passwords.....................................................................................................16
Accessing other options................................................................................................17
4. Caring for Albert..........................................................................................................17
Caring for your device...................................................................................................18
Need help? .........................................................................................................................19

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Albert User Guide
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Introducing Albert
Meet Albert, a new portable and secure payment solution for your
business.
1
Simple
Albert is easy to set up and use for all your customer payments.
2
Portable
With 3G, WiFi and Bluetooth connectivity, you can take Albert anywhere.
3
Personal
Customise Albert to suit your business, and keep your data safe with password
protection.
We’re here to help
If you need help using Albert, call 1800 230 177, 24 hours a day, 7 days a week.

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1. Getting started
We’ve designed Albert to be easy to navigate and use.
In this section:
Getting to know the hardware
Finding your way around
Using Albert
Getting to know the hardware
Rear view
Side view
Merchant Context
button
Merchant
feedback light
Printer
door
Receipt
perforator
Power
button
Printer door
release
Cover for micro
USB and power
outlets

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Bottom view and
charging dock
Finding your way around
Home screen
Home screen: The home
screen allows for three pages
of different app icons. Swipe
left or right to move between
pages.
App icons: Albert comes with
several pre-installed apps. To
open an app, just tap the icon.
Information bar
Connection provider: The top
left of the screen shows the
type and strength of the current
connection.
Time: The top right shows the
time, which updates
automatically.
Battery: The top right shows
how much battery is left.
Charging: The charge icon
appears when Albert is
charging.
Camera
Headphone
jack
Microphone
Charge connection points
Connection
point of cable
and dock
Settings app
Payment app
Cash
Counter app
App bank
app
Split Bill app
Daily IQ app
Home screen
Information
bar
App icons

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Merchant Context
Menu
Access all the different app
functions here, or move between
apps and the home screen.
To open, press the Merchant
Context button on the back
right corner of the device, or
swipe down the screen using
two fingers.
To hide, press the Merchant
Context button or swipe up the
screen.
Password screen
Control access to different apps
and functions by setting up
passwords.
Password screen: Once
you’ve set up a password for
an app, use the touch screen
keypad to enter your password
when prompted.
Tips
To find out how to change passwords, go to Section 3.
To learn more about specific Albert apps, check out the app user guides.
Using Albert
Touch screen
Tap and swipe the touch screen to move
between apps.
N
o
o
p
t
i
o
n
s
Password
screen
Tap and
swipe screen

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Navigating
Between home and apps: Tap an icon
to open an app from the Albert home
screen. To leave the app, tap Home in
the Merchant Context Menu.
Within apps: All apps have their own
navigation buttons. To find out how to
navigate within a CBA app, see the
relevant user guide.
Navigation buttons: On pages where
the Navigation Bar appears, tap the
Back or Home buttons to move around.
Card reader
Albert comes with three card readers for
different customer payment options. Follow
the prompts when using the Payment app.
For swipe: Use the magnetic strip card
reader at the top of the device.
For tap: Use the contactless NFC card
reader at the top of the screen.
For insert: Use the chip card reader at
the bottom of the device.
Navigation bar
Back button
Home button
For swipe card
For tap card
For card insert