Cannondale Mavaro Neo Configuration guide

WARNING
READ THIS SUPPLEMENT AND YOUR
CANNONDALE BICYCLE OWNER’S MANUAL.
Both contain important safety information. Keep
both for future reference.
Owner’s Manual Supplement
Mavaro Neo
English

Safety Messages
In this supplement, particularly important information
is presented in the following ways:
WARNING
Indicates a hazardous situation which, if
not avoided, may result in death or serious
injury.
NOTICE
Indicates special precautions that must be
taken to avoid damage.
The following symbols are used in this manual:
Symbol Name Description
NGLI-2
NGLI2 synthetic grease Apply NGLI2 synthetic grease.
CRB-GEL
Carbon gel Apply carbon gel (friction paste) KF115/
2
Medium-strength
removable thread lock Apply Loctite® 242 (blue) or equivalent.

1
CONTENTS
Identification .......................................2
Safety Information.......................... 38
Key ........................................................9
Technical Information.................. 1021
Replacement Parts...................... 2225
EBike Maintenance....................2628
Notes ..................................................29
Cannondale Supplements
This manual is a “supplement” to your
Cannondale Bicycle Owner’s Manual.
This supplement provides additional and
important model specific safety, maintenance,
and technical information. It may be one of
several important manuals/supplements for
your bike; obtain and read all of them.
Please contact your Authorized Cannondale
Dealer immediately if you need a manual or
supplement, or have a question about your bike.
You may also contact us using the appropriate
country/region/location information.
You can download Adobe Acrobat PDF versions
of any manual/supplement from our website:
www.cannondale.com.
Contacting Cannondale
Cannondale USA
Cycling Sports Group, Inc.
1 Cannondale Way,
Wilton CT, 06897, USA
1800726-BIKE (2453)
Cycling Sports Group Europe B.V
Mail: Postbus 5100
Visits: Hanzepoort 27
7570 GC, OLDENZAAL, Netherlands
[e-mail]
www.cannondale.com
International Distributors
Consult our websIte to identify the appropriate
Cannondale Dealer for your region.
Your Cannondale Dealer
To make sure your bike is serviced and
maintained correctly, and that you protect
applicable warranties, please coordinate all
service and maintenance through your
Authorized Cannondale Dealer.
NOTICE
Unauthorized service, maintenance, or
repair parts can result in serious damage
and void your warranty.
Drive System
WARNING
MANUFACTURER’S INSTRUCTIONS  In addition
to this supplement, you must read and follow the
manufacturer’s instructions for all components of
the drive-assist system:
Drive Unit Battery
Display/Control Unit Charger
Manufacturers’ instructions contain important
operations, service and maintenance information.

2
Mavaro Neo OMS
IDENTIFICATION
Parts of Your EBike
138225 Rev 1 (07/20)
IDENTIFICATION
5
8
12
6
2
1
10
9
13
11
3
4
5
7
14
Serial Number
The serial number is located on downtube. It
is a 7-character code. Use this serial number
to register your bike.
To register your bike: go to the
Product Registration section of our
website at www.cannondale.com
Record YOUR Serial Number here:
________________________________________
Actual bike appearance will dier.
Parts of Your EBike
Identification
1. Drive Display
2. Drive Unit
3. Battery Cover
4. Key
5. Charge Port
6. Frame Serial Number
7. Wheel Sensor
8. Rear Light
9. Headlight
10. Daytime Running Light
11. Adjustable Stem
12. Kickstand
13. Wheel Lock
14. Taillight

3
Safety Information
Intended Use
SAFETY INFORMATION
Intended Use
The intended use of all
models is
ASTM CONDITION 2,
General Purpose Riding.
What is an EBike?
Electric bikes, also known as “EBikes,” are
bicycles equipped with an electric
pedal-assist drive system. An EBike IS NOT
a moped or motorcycle. EBikes share
components common with pedal-only bikes.
What is a Drive System?
The drive-assist system consists of a drive
unit, a battery, a computer control, and various
electronic components (harness wires,
sensors, and switches). There are many
dierent drive-assist systems for diering
uses and bike types. Likewise there are various
drive-assist system manufacturers (Shimano,
BOSCH, Bafang, Yamaha, etc.)
How does the Drive System work?
It is important to know that when the
drive-assist system is turned ON, the drive
unit engages to provide power only while you
are pedaling.
The amount of power provided by the drive
unit depends on your pedaling force and on
the assistance mode/level you set with the
handlebar control unit. At anytime, if you stop
pedaling, the drive-assist will dis-engage.
In all modes/levels, the drive-assist system
power reduces progressively and cuts o as
the bike reaches the maximum allowable
speed. The drive-assist re-engages when
speed drops below the maximum allowable
speed as long as the pedals are turning.
Whenever the drive-assist system is turned
OFF, you can pedal the bike normally. The
drive system will not engage.
WARNING
Understand your bike, its drive-assist sys-
tem, and the intended use of both. Using
your bike the wrong way is dangerous.
Please read your Cannondale Bicycle
Owner’s Manual for more information about
Intended Use and Conditions 15.
Servicing
WARNING
This supplement may include procedures
beyond the scope of general mechanical
aptitude.
Special tools, skills, and knowledge may be
required. Improper mechanical work
increases the risk of an accident. Any
bicycle accident has risk of serious injury,
paralysis, or death.
To minimize risk we strongly recommend
that owners always have mechanical
work done by an Authorized Cannondale
Dealer.

4
Mavaro Neo OMS
Safety Information
Compliance/Regulation
138225 Rev 1 (07/20)
Compliance/Regulation
WARNING
YOU MUST OBEY ALL LOCAL LAWS & REGULATORY REQUIREMENTS - It is your responsi-
bility to identify and to follow all local laws and regulations necessary for legal compliance.
Compliance with local regulations is critical to the safety of the rider and of others where the bike
is used.
Here are some important specifications related to compliance with local laws:
VEHICLE CLASS - A definition (California, USA) of the dierent types of EBikes, EBike
labeling, and legal use areas, including any required additional equipment, registration, and
applicable rider age restrictions.
VEHICLE CATEGORY - A definition of the European Union of the dierent types of an EBike,
who may use them and where they may be used, necessary additional equipment such as
lighting and signaling devices, as well as any necessary insurance and licensing.
OBSERVE MINIMUM OPERATOR AGE - Follow any national, state, or local laws for any
minimum age restrictions for the operator of the EBike.
Ask your local Authorized Cannondale Dealer for more information about operating an electrically
assisted pedal bicycle in your area.

5
Safety Information
Operation
Operation
WARNING
Always wear an approved bicycle helmet and all other protective gear (e.g., gloves, pads, and
cycling shoes).
Importance of practice & rider training - Before you ride this bike, practice riding in a safe area
free from hazards. Take time to learn the bike’s controls and performance. Practice the controls
and to gain the experience necessary to avoid the many hazards you will encounter while riding.
Do not ride “hands-o - Keep your hands on the handlebars when riding the bike. If you remove
your hands from the handlebar while riding, you can lose control of the bicycle and crash.
Changing the assistance level while riding - Changing the drive-assistance level while riding will
increase or decrease the acceleration of the bike. You should anticipate this change in speed and
react appropriately depending on the riding conditions such as on slippery trails, tight turns, or
unstable or uneven surfaces. Set assistance level to “eco” (lowest assist) or to “o” before
descending technical trails, (e.g., tight downhill switchbacks).
When not riding - Turn the drive system o to prevent unauthorized use.
Do not ride the e-bike without the battery - Make sure the battery is fully charged before every
ride to help ensure adequate battery power for necessary lighting and for the drive system.
Do not remove any lighting or reflectors and do not ride if they do not work.
Do not allow children to operate or to come into contact with the e-bike or its parts.
Only turn the drive system on when you are seated ready to ride.
Accidental activation - Always disconnect the battery from the bike before working on the
bicycle. If you transport the bike by car or by airplane, obey local regulations regarding trans-
porting a bicycle with a drive system battery. Accidental activation of the bicycle drive system
can result in serious injury.
continued next page

6
Mavaro Neo OMS
Safety Information
Operation
138225 Rev 1 (07/20)
continued from previous page...
Wired system control - If the drive system control device is detached from the mount or if the
cables are disconnected or damaged, the drive system will automatically shut o. If this
happens, you will have to stop the bike, turn the system o , re-attach the computer to the base,
and then turn the system back on to resume operation.
Wireless system control - In wireless control systems, the operation of the drive system is
controlled using radio frequencies without physical attachment. Therefore, ON/OFF activation is
determined by software programming. Please consult the manufacturer’s instructions for
information on preventing accidental activation or on restarting the drive system in the event of a
recovery from a drive system fault.
Your insurance policies - Your insurance policies (e.g., liability, property, and injury) may not
provide coverage for accidents involving the use of this bicycle. To determine if coverage is
provided, you should contact your insurance company or agent. Also, make sure your speed
e-bike is insured and registered according to the local laws.
Ride sensibly and safely around others - the application of power by means of the electric
motor assist means that riders can reach high speed. Riding faster increases the risks of serious
accidents.
Watch out for other vehicles, cyclists, pedestrians, and animals where you ride - Always
operate under control and at a safe speed. Others may not be aware of you. It is your responsibil-
ity to anticipate and to react to avoid accidents.
E-bikes are heavier than ordinary bikes - always park the bike in a suitable safe area away from
children, cars or animals that may come into contact with it. Park the bike so that it cannot fall
over and possibly result in injuries.
Do not ride into or attempt to ride through water or to submerge any part of the bike - If you
ride through water you can lose control of the bike or the drive-assist system can become
disabled or damage.
You can be severely injured, paralyzed, or killed in an accident if you ignore these warnings.

7
Safety Information
Operation
Batteries & Chargers
WARNING
REPLACEMENT - Only use the battery pack and charger indicated in the Specifications
section of this supplement. Do not use other batteries or chargers. Do not use the charger to
charge other batteries.
PREVENT DAMAGE - Do not drop the battery or charger. Do not open, disassemble, or modify
the battery or charger. There are no user-serviceable parts inside.
Keep the battery out of intense sunlight and away from heat. Excessive heat will damage the
battery.
Keep battery away from paper clips, coins, keys, nails, screws, or other small metal items to
prevent shorting exposed battery contacts. Shorting battery contacts can cause severe burns,
fire, or an explosion.
STORAGE & TRANSPORTATION - When the battery is not in use in the bicycle, its transporta-
tion is subject to hazardous materials regulation. Special packaging and labeling requirements
may exist. Contact local authorities for specific requirements. Never transport a damaged
battery. Insulate battery contacts before packaging. Package the battery inside a shipping
container to prevent damage. The battery must be removed before flying and may be subject to
special handling by the air carrier.
CHARGING - Bring the battery and charger indoors and allow to reach room temperature before
charging. Make sure charger and A/C outlet are the same voltage.
Locate both charger and battery indoors in a clean, dry area with good ventilation to charge.
Make sure the area is free from combustibles to avoid fire from sparks or from over-heating.
Keep charger ventilation openings unobstructed. Do not cover the charger or the battery.
Disconnect the battery from the charger unit when fully charged. Do not leave a fully-charged
battery connected to the charger. Unplug the charger from the wall outlet when not in use.
Maintain the battery and the charger as directed by the manufacturer’s instructions.
DISPOSAL- Battery pack and charger contain regulated materials and must be disposed/
discarded in accordance with national and/or with local laws. Do not discard the battery/charger
into fire, into water, or into ordinary household waste/garbage. Instead, take to a waste facility/
recycler.
FAILURE TO OBSERVE THESE WARNINGS CAN RESULT IN ELECTRICAL FIRES, EXPLO
SIONS, SEVERE BURNS, OR ELECTROCUTION.

8
Mavaro Neo OMS
Safety Information
Operation
138225 Rev 1 (07/20)
Commuting
WARNING
EQUIPMENT - Any bicycle, including an
EBike must be properly equipped for
commuting including any legally-required
lights, signals, and registrations. Ask your
Authorized Cannondale Retailer if
commuting is within the scope of your
bike’s intended use and if your bike is
properly equipped for commuting.
DANGERS  Operating an E-bike as a
commuting vehicle is no less dangerous
than operating an ordinary pedal bike or
automobile. EBikes are certainly not
designed to protect you in a crash. Do not
assume the bike or its drive capability will
protect you or keep you from being
involved in a serious accident.
NIGHT RIDING- Riding at night on an
EBike or on a pedal-only bike is very
hazardous.
Read the topic “Riding at Night” in your
Cannondale Bicycle Owner’s Manual for
more information on the many hazards of
riding at night.
You must operate with a very high degree
of awareness and precaution to only
reduce the risk of death or serious injury.
No Modification
WARNING
DO NOT MODIFY THIS BICYCLE/DRIVE
SYSTEM IN ANY WAY FOR ANY REASON.
Doing so can result in severe damage, in
faulty or in dangerous operating conditions,
or in violation of local laws.
Dealers and Owners MUST NOT change,
alter, or modify in any way the original
components of the bicycle or drive-assist
system (e.g., the specified sizing of the
gear ratios, i.e., the front chainrings and rear
cogs).
Attempts to “hot-rod” or to “improve” the
speed of the bike are dangerous to the rider.
Use only specified Cannondale and/or
manufacturer drive-assist service and
replacement parts.