Canon BJC-4300 Series User manual

BJC-4300
USER’S
MANUAL
Canon

Contents
1Introduction 1-1
Supplies and Accessories 1-2
BJ Cartridges and BJ Tanks
Canon Specialty Papers
Color Image Scanner Cartridge
1-2
1-4
1-4
Getting Help From Canon 1-5
Servicing the Printer 1-6
2 Using the Printer With Windows 2-1
Installing a Printer Driver
Printing a Document
Printer Setup Within Windows 95
2-1
2-2
2-3
Opening the Printer Properties Dialog Box in Windows 95
Using the Printer Driver in Windows 95 2-3 2-3
Printer Setup Within Windows 3.1 2-4
Accessing the Printer Options 2-4
The Windows Tabs 2-5
Specifying Your Printing Options
Recommended Graphics Settings
Using the Setup Analyzer
Using Cartridge Detection
2-8
2-8
2-10
2-11
Printing Speed Versus Color 2-12
For Quick Color Printing
For High Quality Color Printing
For Monochrome Printing
Other Ways to Improve Printing
2-12
2-12
2-13
2-13
3 Paper Handling 3-1
Selecting Paper Types 3-2
Paper Guidelines 3-4
Setting the Paper Thickness Lever
Printer Settings for Various Print Media
Loading Paper
3-5
3-6
3-7
Automatically Feeding Paper
Auto Feed Guidelines
Manually Feeding Paper
3-7
3-10
3-12
Printing on Envelopes
Using Canon's Specialty Papers 3-14 3-17
Specialty Paper Guidelines
High Resolution Paper HR-101
Fabric Sheet FS-101
Printing on Banner Paper
3-17
3-19
3-22
3-24

4 Maintaining the Printer 4-1
Printer Guidelines
Cleaning the Printer
Printing the Test Pages
4-2
4-3
4-4
Printing the Test Page From Windows
Printing the Test Pages Using the Operators Panel 4-5 4-6
Cleaning the Print Head 4-6
Cleaning the Print Head From Windows
Cleaning the Print Head Using the Operators Panel 4-6 4-7
BJ Cartridge Guidelines 4-8
BJ Cartridge and BJ Tank Maintenance 4-10
Replacing the BJ Cartridge
Replacing a BJ Tank in the BC-21e Color BJ Cartridge
Storing a BJ Cartridge
Installing and Removing the Optional Color Scanner Cartridge
4-11
4-18
4-22
4-24
Installing the Color Image Scanner Cartridge
Removing the Color Image Scanner Cartridge 4-24 4-27
Transporting the Printer 4-28
5 Troubleshooting 5-1
Identifying Your Printer Problem
General Problems
Clearing Paper Jams
Technical Notes
5-2
5-3
5-4
5-5
Appendix A Specifications A-1
Printing Specifications
BJ Cartridges
General
Optional IS-22 Color Image Scanner Cartridge
A-1
A-4
A-5
A-5
Glossary G-1
Index I-1
FCC Regulations FCC-1

Introduction
Congratulations on your purchase of the Canon BJC-4300 Series Color Bubble Jet™
Printer. We appreciate your choosing this printer to meet your printing needs.
The BJC-4300 Series printers offer excellent print quality and fast print speed using both
color and black inks. We are certain you will be satisfied with this advanced Bubble Jet
technology.
This chapter:
Lists the supplies, accessories, and options you can purchase for the printer
Describe Canon's customer support services

Supplies and Accessories
Your BJC-4300 Series printer supports excellent and unique print media
options that will allow you to produce dazzling, professional, and fun
presentations. All of these print media are specially designed and manufactured
to work with your Canon color printer so you can produce the finest output
possible.
Canon has an extensive dealer network equipped to offer you supplies as you
need them. to find a dealer near you, call the Canon Referral Service at
1-800-848-4123.
If supplies are not available from your local dealer, you can order directly from
Canon by calling
1-800-671-1090
BJ Cartridge and BJ Tanks
You can use the following BJ cartridges with the BJC-4300 printers:
BC-21e Color BJ Cartridge
BC-20 Black BJ Cartridge
BC-22e Photo BJ Cartridge
BC-29F Neon BJ Cartridge
You can purchase the following BJ tanks for use in the BC-21e Color BJ Cartridge:
BCI-21 Black BJ Tank
BCI-21 Color BJ Tank
BJ cartridges contain the Bubble Jet print head and BJ tank(s), while BJ tanks
contain ink only.
4300 Chapter 1 Page 2

Canon has more engineers dedicated to creating quality ink for providing the
best results for output on Bubble Jet printers than any other organization.
Canon does not prohibit the use of third-party inks and the use of third-party
inks does not invalidate the product's limited warranty. However, Canon cannot
guarantee the quality or performance of your printer when you are using inks
from other suppliers.
Canon's limited warranty does not cover damage caused to Canon's Bubble Jet
products that is attributable to the use of third party parts or supplies, including
inks. The limited warranty remains in effect for its life once that particular
damage has been properly repaired.
For optimum printing results, Canon recommends that you use only Canon BJ
cartridges and BJ tanks.
You can also purchase the optional Canon BC-22e Photo Kit, Which Includes everything
you need to produce photo-realistic images:
BC-22e Photo BJ Cartridge
SB-21 Ink Cartridge Storage Box
Canon High Resolution Paper HR-101 (60 Sheets)
See Chapter 4, Maintaining the Printer, for details on replacing BJ cartridges.
4300 Chapter 1 Page 3

Canon Specialty Papers
Canon manufactures numerous specialty papers, including:
Glossy Photo Paper GP-201
Banner Paper
High Resolution Paper HR-101
T-Shirt Transfers TR-101
Greeting Cards GC-101
Bubble Jet Paper LC-301 (water resistant)
Fabric Sheets FS-101
CF-102 Transparencies
Back Print Film BF-102
High Gloss Film HG-101
See Chapter 3, Paper Handling, for details on Canon's Specialty Papers.
Color Image Scanner Cartridge
You can use your BJC-4300 Series printer as a color image sheetfed scanner by
removing the BJ cartridge from the printer and replacing it with the optional
IS-22 Color Image Scanner Cartridge. This scanner cartridge employs an
optical head in place of a print head to scan images and text on paper fed
through the printer. Installation of the scanner cartridge is described later in this
manual. For details about using the scanner cartridge, see the IS-22 Color
Image Scanner Cartridge User's Manual that comes with the cartridge
package.
See Chapter 4, Maintaining the Printer, for instructions on how to install the
scanner cartridge.

Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support options
including*:
24-hour, 7-day-a-week, toll free automated support for troubleshooting issues on most
current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday through Friday, 8:00
a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding
holidays)for products still under warranty** (1-757-413-2848)
Speak to a technician (currently $24.99) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under warranty
(1-800-423-2366)
E-mail support via the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
24-hour Bulletin Board Service (1-757-420-2000)
*Support program specifies subject to change without notice.
**Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day (seven
days a week) at 1-800-263-1121
In other countries contact your Canon Dealer.

Servicing the Printer
The Canon BJC-4300 Series Color Bubble Jet Printers are designed with the latest
technology to provide trouble-free operation. The Warranty Card that comes with the
printer describes Canon's one-year limited warranty for your Bubble Jet printer. Be sure
to read the warranty information to find out about the different service options available
to you.
Save your sales receipt for proof of purchase. In the event that your printer needs
service, you will need your proof of purchase to obtain warranty service.
If you feel your BJC-4300 Series Color Bubble Jet Printer needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF)
nearest you. If you do not have access to the Web, you can call Canon (see page 1-5).

Using the Printer With Windows 2
This chapter describes how to use the printer with your Windows applications. It includes:
Installing a printer driver
Printing a document
Printer setup within Windows 95
Printer setup within Windows 3.1
The Windows tabs
Printing speed versus color
Installing a Printer Driver
Before you can use any type of printer with your computer, you must install a
printer driver. The printer driver tells the computer what kind of a printer you
are using. The printer driver also controls the various settings, such as print
quality and paper type. You define these settings within the printer driver then
communicates the settings to both the computer and the printer
You must install the BJC-4300 Printer Driver for Windows before you can use
the printer with your computer. See your Quick Start Guide for instructions.