Canon Laser Shot LBP5970 User manual

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Read this manual carefully before using your printer.
Save this manual for future reference.
User's Guide
User's Guide
ENG
Laser Beam Printer

LBP5970
Laser Printer
User's Guide

Manuals for the Printer
The manuals for this printer are arranged as follows. Please refer to them for detailed information.
Guides with this symbol are printed manuals.
CD-ROM
Guides with this symbol are PDF manuals included on the
accompanying CD-ROM.
•
Installation
•
Connecting to a Computer
Getting Started Guide
•
Basic Operations
•
Troubleshooting
User's Guide
(This Manual)
CD-ROM
•
Setting Up the Network Environment for
Printing
•
Managing the Printer in the Network
Environment
Network Guide
CD-ROM
•
Operating/Setting the Printer from the Web
Browser
Remote UI Guide
CD-ROM
To view the manuals in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.

How This Manual Is Organized
Before You Start
Using the Printer
Paper Loading and Output Tray
The Printing Environment
Printing Environment Settings
Routine Maintenance
Troubleshooting
Appendix
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

ii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Product Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
EMC requirements of EC Directive (220 - 240 V model) . . . . . . . . . . . . . . . . . . xi
Laser Safety (220 - 240 V model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
International Energy Star-Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
License Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
IPv6 Ready Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xvi
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Chapter 1 Before You Start
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Printer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Inner View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

iii
Chapter 2 Using the Printer
Turning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Tu r ni ng the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Tu r ni ng the Printer OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
When Not Using a Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
When Using a Hard Disk (Only When a Hard Disk Is Installed) . . . . . . . .2-5
Power Saving (Power Save Mode). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Setting the Printer to Power Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Types of Power Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Releasing Power Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Online and Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Placing the Printer Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Placing the Printer Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Direct Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Direct Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Direct Printing from the Remote UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Printing the PDF File Using the Direct Print Function. . . . . . . . . . . . . . . .2-12
Printing the PS/EPS File Using the Direct Print Function . . . . . . . . . . . . .2-23
Printing the Image File Using the Direct Print Function . . . . . . . . . . . . . .2-27
Direct Printing from Command Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
E-mail Print (Only When the Hard Disk Is Installed) . . . . . . . . . . . . . . . . . . . .2-34
E-mail Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-34
E-mail Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36
E-mail Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38
If You are Using the POP3 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38
If You are Using the SMTP Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
Printing the E-mail Receive Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
When E-mail Print Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45
Printing/Saving Jobs (Only When the Hard Disk Is Installed) . . . . . . . . . . . .2-50
Job Process Method Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-50
Printing with a Password Specified (Secured Print/Encrypted Secured Print) . . .2-52
Printing a Job Saved in a Box (Stored Job Print). . . . . . . . . . . . . . . . . . . . . .2-54
Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-57
Types of the Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-57
If Auto-Switch Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-57
Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59
Outputting Data (Forced Output) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59
Canceling a Job (Cancel Job) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60
Canceling the Process Currently Being Performed (Soft Reset) . . . . . . . . . .2-61
Canceling All the Jobs (Hard Reset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-62

iv
Chapter 3 Paper Loading and Output Tray
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Printable Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Unusable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Storing Printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Paper Source Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Paper Capacity of Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Selecting a Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Precautions for Handling the Multi-purpose Tray or Paper Cassette . . . . . . 3-13
Output Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Paper Capacity of the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Loading Paper in the Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Precautions on Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Loading Paper in Cassette 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Loading Standard Size Paper in Cassette 2, 3, or 4 . . . . . . . . . . . . . . . . . . 3-28
Loading Custom Size Paper or Paper at a Size of 8K or 16K in Cassette 2, 3, or 4
. . . . 3-37
Specifying the Type of the Paper in the Paper Cassette . . . . . . . . . . . . . . . 3-46
Loading Paper in the Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Loading Paper (Other than Envelopes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Specifying the Size of the Paper in the Multi-purpose Tray . . . . . . . . . . . . . 3-59
Specifying the Type of the Paper in the Multi-purpose Tray . . . . . . . . . . . . . 3-61
2-sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Switching Between Automatic 2-sided Printing and 1-sided Printing . . . . . . 3-64
Manual 2-sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Printing with a Gutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Specifying a Gutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Paper Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
Chapter 4 The Printing Environment
Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Setting Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Menu Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Printer Status to Enter the Menu Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
How to Use the Operation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
How to View the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

v
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
How to View the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Menu Functions and Menu Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
SETUP Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
SETUP Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Operating Procedure for the SETUP Menu . . . . . . . . . . . . . . . . . . . . . . . .4-9
UTILITY Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
UTILITY Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Operating Procedure for the UTILITY Menu . . . . . . . . . . . . . . . . . . . . . .4-11
JOB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
JOB Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Operating Procedure for the JOB Menu . . . . . . . . . . . . . . . . . . . . . . . . .4-12
RESET Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
RESET Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Operating Procedure for the RESET Menu . . . . . . . . . . . . . . . . . . . . . . .4-13
CANCEL JOB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
CANCEL JOB Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Operating Procedure for the CANCEL JOB Menu. . . . . . . . . . . . . . . . . .4-14
SELECT FEEDER Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
SELECT FEEDER Menu Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Operating Procedure for the SELECT FEEDER Menu . . . . . . . . . . . . . . .4-15
Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Initializing the SETUP Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Chapter 5 Printing Environment Settings
Setting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
SETUP Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
UTILITY Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
JOB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
RESET Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
SELECT FEEDER Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-17
SETUP Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
CONTROL MENU Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
FEEDER MENU Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-29
LAYOUT MENU Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-39
QUALITY MENU Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-43
INTERFACE MENU Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-55
PRINT MODE Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-66
USER MAIN. Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-69
PCL SETUP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-75
UFR II SETUP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-80
IMAGING SETUP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-81
PDF1.5 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-84
PS Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-95
UTILITY Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-104

vi
JOB Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-109
RESET Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-114
SELECT FEEDER Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-117
Chapter 6 Routine Maintenance
Replacing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
When <PREP."color" TNR>/<CHG."color" TNR> Appears. . . . . . . . . . . . . . . 6-2
Precautions on Replacing a Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Replacing a Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Resetting the Counter of a Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Precautions for Handling Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Storing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Replacing Drum Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
When <PREP."color" DRM>/<CHG."color" DRUM> Appears . . . . . . . . . . . 6-15
Precautions on Replacing a Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Replacing a Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Removing the Drum Cartridge to Be Replaced . . . . . . . . . . . . . . . . . . . 6-20
Installing a New Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
Precautions for Handling Drum Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 6-40
Storing Drum Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-42
Replacing the Fixing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43
When the Message <PREP.FIX.UNIT> Appears . . . . . . . . . . . . . . . . . . . . . 6-43
Precautions on Replacing the Fixing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43
Replacing the Fixing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-45
Resetting the Counter of the Fixing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Replacing the Waste Toner Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-54
When the Message <PRE.WST.T.CTN>/<CHG.WST.T.CTN> Appears. . . . 6-54
Precautions on Replacing the Waste Toner Container . . . . . . . . . . . . . . . . . 6-55
Replacing the Waste Toner Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-56
Cleaning the Transfer Belt of the ITB Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-60
Adjusting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-62
Checking the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-62
Adjusting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64
Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-71
Handling the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-79
Chapter 7 Troubleshooting
Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Precautions on Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Paper Jam Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

vii
Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23
Service Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45
When You Cannot Obtain Appropriate Printout Results . . . . . . . . . . . . . . . . 7-48
Problems with the Power or Printer Operation. . . . . . . . . . . . . . . . . . . . . . . .7-48
Problems with the Printout Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-52
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-56
When Any Print Defect Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-69
Cleaning the Inside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-69
Precautions on Cleaning the Inside of the Printer . . . . . . . . . . . . . . . . . .7-69
Printing Test Chart 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-87
Printing Test Chart 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-89
Print Defect Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-91
Adjusting the Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-95
Chapter 8 Appendix
The Lists Common to All the Settings in the Print Mode . . . . . . . . . . . . . . . .8-2
The Lists Common to Certain Settings in the Print Mode . . . . . . . . . . . . . . . .8-5
Typeface Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Scalable Fonts (PCL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Bitmapped Fonts (PCL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
OCR Code Scalable Fonts (PCL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
PS Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10
Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
Character Code Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-44
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-44
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-49
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-49
Dimensions of Each Part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-51
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-52

viii
Preface
Thank you for purchasing the Canon LASER SHOT LBP5970. Please read this manual
thoroughly before operating the printer in order to familiarize yourself with its capabilities,
and to make the most of its many functions. After reading this manual, store it in a safe place
for future reference.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the printer
safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. In order to
use the printer safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the printer correctly, and to
avoid damage to the printer.
NOTE
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Keys and Buttons Used in This Manual
The following button names are a few examples of how keys and buttons to be
pressed are expressed in this manual:
• Keys on the Control Panel: [Key Name]
Example: [Online]
[Utility]
• Buttons on Computer Operation Screen: [Button Name]
Example: [OK]
[Details]

ix
Illustrations Used in This Manual
• The names of the indicators and keys are described in English in the illustrations
of the control panel used in this manual.
Also, the panel sheet on which the names of the indicators or key on the control
panel are indicated is supplied with the printer depending on the country or region.
Attach the panel sheet to the control panel as needed.
• Although the power cord used in this manual is as the one in the following
illustration, the form of the power cord may differ depending on the country or
region.
Operating Systems
For details on the procedures, instructions, and so on for Windows 7 and Server
2008, refer to those for Windows Vista.
For details on the latest status of the supported operating systems and Service
Pack, see the Canon Web site (http://www.canon.com/).
Online
Feeder Selection
Ready Job
Job
Power
Reset
Utility Settings
Message
Cancel Job
HDD Main Power
OK

x
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft Windows 2000 operating system: Windows 2000
Microsoft Windows XP operating system: Windows XP
Microsoft Windows Server 2003 operating system: Windows Server 2003
Microsoft Windows Vista operating system: Windows Vista
Microsoft Windows Server 2008 operating system: Windows Server 2008
Microsoft Windows 7 operating system: Windows 7
Microsoft Windows operating system: Windows
Wireless Network Interface Board NB-W2: NB-W2

xi
Legal Notices
Product Name
Safety regulations require the product's name to be registered.
In some regions where this product is sold, the following name(s) in ( ) may be
registered instead.
LBP5970 (F151500)
EMC requirements of EC Directive (220 - 240 V model)
This equipment conforms with the essential EMC requirements of EC Directive. We
declare that this product conforms with the EMC requirements of EC Directive at
nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to
240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical
EMC requirements of EC Directive.
Laser Safety (220 - 240 V model)
Laser radiation could be hazardous to the human body. For this reason, laser
radiation emitted inside this printer is hermetically sealed within the protective
housing and external cover. No radiation can leak from the printer in the normal
operation of the product by the user.

xii
This printer is classified as a Class 1 laser product under IEC60825-1:2007,
EN60825-1:2007, and as for the U.S.A., it is classified as Class 1 under the Code of
Federal Regulations, 1040.10 of Title 21.
This printer has been classified under IEC60825-1:2007, EN60825-1:2007 and
conforms to the following classes:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL A RAYONNEMENT LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LASER DE CLASE 1
APARELHO A LASER DE CLASSE 1
CAUTION
Performance of procedures other than those specified in this manual may result
in hazardous radiation exposure.

xiii
International Energy Star-Program
WEEE Directive
License Notice
This product contains the Universal Font Scaling Technology or UFST ® under
license from Monotype Imaging, Inc.
Copyright © 1989 - 1996, 1997, 2003, 2004, 2008, all rights reserved, by Monotype
Imaging Inc.
As an E NERGY S TAR Partner, Canon Inc. has determined that this
product meets the E NERGY S TAR Program for energy efficiency.
The International E
NERGY
S
TAR
Office Equipment Program is an
international program that promotes energy saving through the
use of computers and other office equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which business proprietors
can participate voluntarily.
The targeted products are office equipment, such as
computers, displays, printers, facsimiles, and copiers. The
standards and logos are uniform among participating nations.
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of
with your household waste, according to the WEEE Directive
(2002/96/EC) and your national law. This product should be
handed over to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical
and electronic equipment (EEE). Improper handling of this type of
waste could have a possible negative impact on the environment
and human health due to potentially hazardous substances that
are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to
the effective usage of natural resources. For more information
about where you can drop off your waste equipment for recycling,
please contact your local city office, waste authority, approved
WEEE scheme or your household waste disposal service. For
more information regarding return and recycling of WEEE
products, please visit www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)

xiv
IPv6 Ready Logo
Trademarks
Canon, the Canon Logo, LASER SHOT, LBP, and NetSpot are trademarks of
Canon Inc.
Adobe, Adobe Acrobat, Adobe Reader, and PostScript are trademarks of Adobe
Systems Incorporated.
Apple, AppleTalk, Mac OS, Macintosh, and TrueType are trademarks of Apple Inc.,
registered in the U.S. and other countries.
PCL, PCL 5, and PCL 6 are trademarks of Hewlett-Packard Company.
Microsoft, Windows, and Windows Vista are trademarks or registered trademarks of
Microsoft Corporation in the U.S. and/or other countries.
Novell, NetWare are trademarks of Novell, Inc.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Ethernet is a trademark of Xerox Corporation.
UFST ® is a trademark of Monotype Imaging, Inc. registered in the United States
Patent and Trademark Office and may be registered in certain jurisdictions.
Concerning typeface credit, the actual names on a FONTS LIST for this machine
may differ from those listed below.
CG and UFST are trademarks of Agfa Monotype Corporation or its affiliated
companies and may be registered in some jurisdictions.
Marigold is trademark of AlphaOmega Typography, Inc.
ITC Avant Garde Gothic, ITC Bookman, ITC Lubalin Graph, ITC Mona Lisa, ITC
Symbol, ITC Zapf Chancery, and ITC Zapf Dingbats are registered trademarks of
International Typeface Corporation.
This machine has acquired IPv6 Ready Logo Phase-1, as
established by the IPv6 Forum.

xv
Clarendon, Helvetica, New Century Schoolbook, Palatino, and Times are
trademarks of Linotype-Hell AG and its subsidiaries. Univers is a trademark of
Linotype-Hell AG and its subsidiaries and may be registered in some jurisdictions.
Coronet is a registered trademark of Ludlow Type Foundry.
Wingdings is a trademark of Microsoft Corporation.
Albertus, Arial, Century Gothic, and Times New Roman are trademarks of the
Monotype Corporation plc., and may be registered in some jurisdictions.
CG Omega is a product of Agfa Corporation and CG Times, based on Times New
Roman under license from the Monotype Corporation plc, is a product of Agfa
Corporation.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2010 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this manual is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

xvi
Legal Limitations on the Usage of Your Product and the
Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
• Paper Money • Travelers Checks
• Money Orders • Food Stamps
• Certificates of Deposit • Passports
•
Postage Stamps (canceled or
uncanceled)
•
Immigration Papers
• Identifying Badges or Insignias • Internal Revenue Stamps (canceled
or uncanceled)
• Selective Service or Draft Papers • Bonds or Other Certificates of
Indebtedness
•
Checks or Drafts Issued by
Governmental Agencies
•
Stock Certificates
• Motor Vehicle Licenses and
Certificates of Title
• Copyrighted Works/Works of Art
without Permission of Copyright
Owner

xvii
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the
printer. As these instructions are intended to prevent injury to the user or other
persons or destruction of property, always pay attention to these instructions. Also,
since it may result in unexpected accidents or injuries, do not perform any operation
unless otherwise specified in the manual. Improper operation or use of this
machine could result in personal injury and/or damage requiring extensive repair
that may not be covered under your Limited Warranty.
Installation
WARNING
•
Do not install the printer near alcohol, paint thinner, or other flammable substances.
If flammable substances come into contact with electrical parts inside the printer, it
may result in a fire or electrical shock.
•
Do not place the following items on the printer. If these items come into contact with
a high-voltage area inside the printer, this may result in a fire or electrical shock.
If these items are dropped or slipped inside the printer, immediately turn OFF the
power switch aa
aa
and disconnect the USB cable bb
bb
if it is connected. Then, unplug the
power plug from the AC power outlet cc
cc
and contact your local authorized Canon
dealer.
-Necklaces and other metal objects