Canon imageRUNNER ADVANCE C7580i Installation guide

CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo
146-8501, Japan
CANON U.S.A., INC.
One Canon Park, Melville, NY 11747, U.S.A.
CANON CANADA INC.
8000 Mississauga Road Brampton ON L6Y 5Z7,
Canada
CANON EUROPA N.V.
Bovenkerkerweg 59, 1185 XB Amstelveen, The
Netherlands
(See http://www.canon-europe.com/ for details
on your regional dealer)
CANON AUSTRALIA PTY. LTD
Building A, The Park Estate, 5 Talavera Road,
Macquarie Park, NSW 2113, Australia
CANON CHINA CO., LTD
2F Jinbao Building No.89 Jinbao Street,
Dongcheng District, Beijing 100005, China
CANON SINGAPORE PTE. LTD.
1 Fusionopolis Place, #15-10, Galaxis, Singapore
138522
CANON HONGKONG CO., LTD
19/F., The Metropolis Tower, 10 Metropolis Drive,
Hunghom, Kowloon, Hong Kong
What is
Your Question?
FAQ Guide
FT6-2033 (000) XXXXXXXXXX Copyright CANON INC. 2017 PRINTED IN JAPAN
English P.3
Español P.53

FAQ Guide
/ /

FAQ Guide
/ /
What is
Your Question?
Please read "Important Safety Instructions" before
operating this product. ⇒P.42
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to change
without notice.
You can access canon.com/oip-manual
to read the User's Guide that describes all
functions of this machine. English
Español
3

4
Paper Jams Occur .............................21
Paper Jams Occur Frequently . . . . . . . . . . . . . . . . . . 22
If Paper Jams Occur P.21
Check the Following First . . . . . . . . . . . . . . . . . . . . 6
The Machine Does Not Respond to the
Computer .....................................7
The Authentication Screen (Logon Screen) Is
Displayed and You Cannot Go Further . . . . . . . . . 7
If You Cannot Send Documents to
a Server Using [Scan and Send] . . . . . . . . . . . . . . . 28
Stopping Scanning/Faxing. . . . . . . . . . . . . . . . . . . . . 28
Scanned Documents Cannot Be E-Mailed . . . . . . 29
If You Cannot Send/Forward Faxes . . . . . . . . . . . . . 30
If You Cannot Receive Faxes . . . . . . . . . . . . . . . . . . . 31
The Machine Does Not
Operate P.6
Scan/Fax Cannot Be
Performed Successfully
Loading Paper in the Paper Deck . . . . . . . . . . . . . . . 8
Loading Paper in the Paper Drawer. . . . . . . . . . . . . 8
When You Have Loaded a Different Type of
Paper than the Preset One . . . . . . . . . . . . . . . . . . . 10
Loading Paper in the Multi-Purpose Tray . . . . . . . 11
When loading paper in the optional Document
insertion .....................................12
Loading Paper with Printed Logos . . . . . . . . . . . . . 13
Loading Envelopes ............................14
Loading Tab Paper .............................17
How to Load Paper
P.8 P.28
What's Your Problem?
Contents

5
Canceling Copy/
Print Jobs P.32
Installing the
Printer Driver P.33
Replacement Parts P.34
An Error Screen is
Displayed P.36
Images Are Shifted/Slanted . . . . . . . . . . . . . . . . . . . . 18
Irregularities Appear in Images/
Images Are Faint .............................18
Black Streaks Appear in Images . . . . . . . . . . . . . . . . 19
Bleed-through Occurs . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing Results Are
Not Satisfactory P.18
Loading Paper or Paper
Settings Cannot Be
Done Successfully
Illustrated Index P.38
Appendix P.42
You Can Consult the User's Guide . . . . . . . . .51
If You Notice a Search Number . . . . . . . . . . . .51
Do You Want to
Know More? P.51
P.24
Paper Is Not Fed ...............................24
If the "Load paper." Message Is Displayed . . . . . . 25
Printing Cannot Be Performed on the Expected
Side of Paper .................................26
Printing Cannot Be Performed with the
Expected Size ................................26
In Two-Sided Printing, the Print Direction Differs
between the Front and Back Sides of the Paper . . . 27

6
Check the Following First
Is a message displayed on the touch
panel display?
Message
Simple Message
N O T E
If an error message is displayed P.36
Check 1
Is the main power indicator O?
If the main power indicator does not light
when you turn the main power ON, check
the power plug and breaker.
Main power
indicator
Check 3
Is lit?
Press this to cancel the
Sleep mode.
Check 2
Is the machine correctly connected to
the computer?
Check the network connection.
Search
10H3-006
Setting the network environment
User's Guide
How to use the search number P.51
Check 4
The Machine Does Not Operate
Check the Following First
I (ON)


7
The Machine Does Not Respond to the Computer / The Authentication Screen (Logon Screen) Is Displayed and You Cannot Go Further
Set the IP address again.
Search
10H3-00K
Setting the IP address
User's Guide
How to use the search number P.51
Solution 3
Restart the machine.
1. Press the main power switch to turn off the
machine.
CAUTION!
Note that turning OFF the machine deletes the
data that is waiting to be printed.
2. Check that the main power indicator has turned
off.
3. Press the power switch again.
Download the printer driver again.
N O T E
For more information P.33
Solution 1
Solution 2
The Machine Does Not Respond
to the Computer
The Authentication Screen
(Logon Screen) Is Displayed
and You Cannot Go Further
Log on to the machine using a
registered user ID.
To continue the operation when the
authentication screen (logon screen) is
displayed, it is necessary to log on with a
registered user ID.
Search
10H3-022
Logging on to the Machine
User's Guide
How to use the search number P.51
Solution

8
Loading Paper in the Paper Deck / Loading Paper in the Paper Drawer
How to Load Paper

Loading Paper in the Paper Deck Loading Paper in the Paper
Drawer
CAUTION!
Of the LTR size, you can load the preset size of
paper in the paper deck.
N O T E
When loading paper in the optional paper deck.
User's Guide
1
2 First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
3 Return the paper deck to its original position.
CAUTION!
Be careful not to get your ngers caught
between the paper drawer and the machine.
1
2 Squeeze the light blue tabs and adjust the
positions of the slide guides.
3 First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
Paper
Envelope
ISO-C5
The print side face down
Paper Orientation
Paper
Paper
Drawer
LTR LTRR

9
Loading Paper in the Paper Drawer
4 Place the paper drawer back into the machine.
CAUTION!
Be careful not to get your ngers caught
between the paper drawer and the machine.
PO INT
When you have changed the paper size, replace
the paper size label with an appropriate one, as
necessary. P.38
When you have loaded a different type of paper
than the preset one, be sure to change the paper
type setting. P.10
Search
10H3-0KL
Specifications
How to use the search number P.51
For available paper, see the following.


10
When You Have Loaded a Dierent Type of Paper than the Preset One
When You Have Loaded a Dierent
Type of Paper than the Preset One
5
CAUTION!
Make sure to select paper type that matches the
basis weight of the loaded paper.
2. Press [OK].
6 Press [OK].
When you have loaded custom size
paper
Specify the paper size manually.
Search
10H3-02C
Specifying free size paper (custom
size paper)
User's Guide
To load tab paper
The Tab Feeding Attachment is required.
Search
10H3-029
Loading Tab Paper User's Guide
How to use the search number P.51
1. Select the
paper type.
1
2 Press [Preferences] [Paper Settings] [Paper
Settings] on the touch panel display.
3
1
2
3
4
PO INT
Paper sources other than 1 to 4 are optional.
For more information User's Guide
4
PO INT
If the displayed paper size is different from the
loaded paper size, adjust the paper guides.
2. Press [Set].
Press
Select the
paper source.
1. Check the
paper size.
How to Load Paper


11
Loading Paper in the Multi-Purpose Tray
Search
10H3-0KL
Specifications
How to use the search number P.51
For available paper, see the following.

CAUTION!
When using coated paper or paper that does
not feed well, load one sheet at a time.
1
2 Adjust the position of the paper guides.
Align the paper
guides to the paper
size markings.
Tray extension
PO INT
Pull out the tray extension when loading large-
sized paper.
3 Fan the paper stack well, align the edges on a
flat surface, and then load it.
Make sure that this line is not exceeded.
The print side face up
4
If the paper size/type setting does not
match the paper you have loaded
In the screen for this step 4, change the setting
manually.
1
2
3 Press [Change] in [Paper Type].
4
1. Check the
paper size/
type.
2. Press
Press
2. Press
1. Select the
paper size.
1. Select the
paper type.
2. Press
Loading Paper in the Multi-
Purpose Tray

12
Loading Paper in the Multi-Purpose Tray / When loading paper in the optional Document insertion
When you have loaded custom size
paper
Specify the paper size manually.
Search
10H3-02E
Specifying free size paper (custom
size paper)
User's Guide
How to use the search number P.51
Printing on the back side of printed
paper
1. Load paper in the multi-purpose tray the
print side face up.
2. In the [Paper Type] selection screen,
press [2nd Side of 2-Sided Page].
CAUTION!
For this operation, paper can only be loaded
in the multi-purpose tray.
PO INT
You can use only paper printed with this
machine.
When loading paper in the
optional Document insertion
For the loading procedures, see the User's Guide.
Search
0WR6-0UH
Document Insertion Unit-N
User's Guide
How to use the search number P.51
How to Load Paper

13
Loading Paper with Printed Logos
Loading Paper with Printed Logos
Refer to the table below to load paper with printed logos.
Example: When printing on LTR size paper
Orientation
Printing result
Paper Deck/Paper Drawer
* Paper drawer is taken as example. Multi-Purpose Tray
Paper Drawer
Co. Ltd.
Logo
Paper
Co. Ltd
Multi-Purpose Tray
ABC
Co. Ltd.
Co. Ltd.
Co. Ltd
ABC
Co. Ltd.
Co. Ltd.
* Can be loaded only in paper drawer.
Co. Ltd
ABC
Co. Ltd.
Co. Ltd.
* Can be loaded only in paper drawer.
Co. Ltd
ABC
Co. Ltd.
N O T E
When copying to paper with printed logos User's Guide
N O T E
Basic Paper Loading Operations
• For paper drawer P.8
• For multi-purpose tray P.11

14
Loading Envelopes
How to Load Paper
Loading Envelopes
CAUTION!
• You can load envelopes in a paper drawer, the multi-purpose tray, or the optional POD Deck Lite.
• Do not use envelopes that have glue attached to their aps, as the glue may melt due to the heat and pressure of
the xing unit.
• Do not print on the reverse side of the envelopes (the side with the glued areas).
• For the paper drawer, load envelopes the front side face down, and for the multi-purpose tray, load them the front
side face up. For the loading orientation, see the table below.
Paper Drawer Multi-Purpose Tray
Yougatanaga 3
ISO-C5
Paper Drawer
Envelope
Multi-Purpose Tray
Nagagata 3
Kakugata 2
Monarch
COM10 No.10
DL
Preparation before Loading Envelopes
1 Take five or so pieces of envelopes, fan them well
to eliminate curls, and level the stack flat.
Press the stack along
the four side edges.
2 To prevent the sealing edge of the seal flap from
floating from the body of the envelope, press the
envelope in the four corners and expel the air.


15
Loading Envelopes
When loading envelopes in the multi-
purpose tray
1 Check the orientation of the stack of envelopes,
and load it in the multi-purpose tray.
N O T E
Basic Handling Operations for the Multi-
Purpose Tray P.11
2
3
4 Press [OK].
Loading custom size envelopes
You can load nonstandard size envelopes.
Search
10H3-02E
Making Settings for Custom Size
Envelopes
User's Guide
How to use the search number P.51
Press
Select the
orientation
and type of
envelopes.
When loading envelopes in the paper
drawer
1 Attach the Envelope Feeder Attachment to the
paper drawer.
CAUTION!
It is not necessary to attach the Envelope
Feeder Attachment if you are loading Nagagata
3, Kakugata 2, ISO-C5, or nonstandard size
envelopes. Proceed to step 3.
1. Remove the Envelope Feeder Attachment stored
in paper drawer.
Envelope Feeder
Attachment
2. Attach the Envelope Feeder Attachment.
Install by
aligning
to the hole.
3. Adjust the position of the paper guides.

16
Loading Envelopes
How to Load Paper
2 Load the envelopes.
The front side
of the envelopes
face down
3 Insert the paper drawer into the machine.
4
5 Press [Preferences] [Paper Settings] [Paper
Settings] on the touch panel display.
6
Press
1. Select the
paper source.
2. Press
3. Select the
envelope type.
4. Press

17
Loading Tab Paper
Loading Tab Paper

4 Load the tab paper.
Make sure that this line is not exceeded.
The print side face down
5 Adjust the slide guide to the tab paper.
Ensure that the index tab is on the left side.
6 Place the paper drawer back into the machine.
CAUTION!
Be careful not to get your ngers caught between
the paper drawer and the machine.
When you have loaded a different type of paper
than the preset one, be sure to change the paper
type setting. P.
10
CAUTION!
You cannot load tab paper in the paper deck or the
optional paper deck unit.
N O T E
When loading paper in the Multi-Purpose Tray.
User's Guide
When loading paper in the POD Deck Lite.
User's Guide
When loading paper in the Multi-drawer Paper Deck.
User's Guide
When loading paper in the Document Insertion.
User's Guide
1
2 Move the slide guide to the leftmost position.
3 Set the Tab Feeding Attachment in position.
1. Remove the Tab Feeding Attachment.
2. Place the removed kit in position for LTR paper size.
3. Turn the knob to secure the kit.
1
2
3

18
Images Are Shifted/Slanted / Irregularities Appear in Images/Images Are Faint
Printing Results Are Not Satisfactory
Irregularities Appear in
Images/Images Are Faint
Images Are Shifted/Slanted
Adjust the paper guides.
Adjust the guide exactly.
Multi-purpose tray
Solution
The paper may have absorbed
moisture. Replace it with paper that
has not absorbed moisture.
Perform gradation adjustment.
1. Press
2. Press [Adjustment/Maintenance] [Adjust Image
Quality] [Auto Adjust Gradation] on the touch
panel display.
Follow the instructions in the screen to
perform gradation adjustment.
For more information, see the User's Guide.
Search
10H3-0HR
Adjusting gradation
User's Guide
How to use the search number P.51
Solution 1
Solution 2


19
Black Streaks Appear in Images
Black Streaks Appear in
Images
Clean the document feed scanning
areas.
1. Turn OFF the machine, and unplug the power
plug from the AC power outlet.
2. Open the feeder, and clean the lower side
document feed scanning area using the
supplied glass-cleaning sheet.
3. Open the cover.
1
2
4. Open the inner cover.
Solution
5. Wipe the original scanning area.
Wipe the thin and
long glass area.
6. Close the cover and inner cover.
7. Close the feeder.
8. Insert the power plug into the power outlet, and
turn the power ON.
If black streaks still appear after the
document feed scanning areas have
been cleaned
Perform feeder cleaning.
1. Press
2. Press [Adjustment/Maintenance]
[Maintenance] [Clean Feeder] [Start]
the touch panel display.
PO INT
It takes approximately 20 seconds to
clean the feeder.


20
Bleed-through Occurs
Bleed-through Occurs
Set the type of original properly.
If bleed-through is observed with the copy result,
setting the type of original can improve the
problem, giving a neat copy.
1. Press
2. Press [Copy] [Options] [Original Type].
3. Press [Text/Photo (BleedReduce)].
4. Press [OK].
Set a lower background density.
1. Press
2. Select the function on the touch panel display.
3. Press [Options].
4. Press
Example: Fax
Solution 1
Solution 2
5. Press
6. Press [OK].
Printing Results Are Not Satisfactory