Canon imageCLASS MF4880dw Service manual

▲
Wireless LAN
Setting Guide
Read this guide before setting up the wireless LAN
Read this guide before setting up the wireless LAN
This guide describes the wireless LAN set up procedure, and problems encountered during the configuration.
This guide describes the wireless LAN set up procedure, and problems encountered during the configuration.
After you finish reading this guide, store it in a safe place for future reference. See the “Starter Guide” for
After you finish reading this guide, store it in a safe place for future reference. See the “Starter Guide” for
machine installation and settings for connection methods other than the wireless LAN.
machine installation and settings for connection methods other than the wireless LAN.
Prepare for Wireless LAN Connection
Prepare for Wireless LAN Connection
P.2
Setting the Wireless LAN
Setting the Wireless LAN
P.4
Installing the Software
Installing the Software
P.10
Troubleshooting
Troubleshooting
P.14

2
Prepare for Wireless LAN Connection
Step 1 Check the Following First.
Step 2 Switch the Connection Method to Wireless LAN.
Is the computer connected to the router (or the
access point) properly?
For more information, see the instruction manual for the
network device you are using, or contact the networking
device manufacturer.
Have the network settings on the computer
been completed?
If the computer is not properly configured, you may not
use the wireless LAN connection even after completing
the following settings.
NOTE
• You cannot connect both a wired LAN and wireless
LAN at the same time. In addition, the machine is set
to the “Wired LAN” by default.
• When you connect to a network environment that is
not security protected, your personal information may
be disclosed to third parties. Please use caution.
• If you connect through a LAN in the office, contact
your network administrator.
Internet Router
Menu
Network Settings
Preferences
Timer Settings
Copy Settings
Network Settings
Select Wired/Wireles
Wireless LAN Settin...
TCP/IP Settings
SNMPv1 Settings
Select LAN
Wired LAN
Wireless LAN
Configuring
settings...
When proceeding from “Connecting the Power Cord” in the Starter Guide
Proceed to “Check Your Router.” on P.3.
(Menu)



Press [▲] or [▼] to
highlight an option.


3
Prepare for Wireless LAN Connection
Step 3 Check Your Router.
Select the method to set up the wireless LAN from the following two methods, depending on the router or access
point that you are using.
There is a button. P. 4 (Push Button Mode)
This machine supports WPS (Wi-Fi Protected Setup).You can
easily setup if your router or access point has a button, and if the
following mark is on the router.
If you are not sure whether your router supports WPS, please see the manual
included in the product, or contact the product manufacturer.
There is no button. P. 6(Manual Selection)
If there is no button on your router or access point, you may
manually select the SSID and complete the settings. In this case,
you need to remember the SSID and network key of your router or
access point. See “Check the SSID (Network Name/Access Point
Name) and Network Key” (P.6) to learn how to find out your SSID
and network key.
?
To setup with “WPS PIN Code Mode,” or setup manually:
“Setting the Machine Using WPS (PIN Code Mode)” in the e-Manual.
“Setting by Manually Selecting an Access Point” in the e-Manual.
When proceeding from “Connecting the Power Cord” in the Starter Guide
Proceed to step on P.4.
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4

4
Setting the Wireless LAN


• Press [▲] or [▼] to highlight <WPS Push Button
Mode>.
Wireless LAN Settings
WPS Push Button Mode
WPS PIN Code Mode
SSID Settings
Wireless LAN Informa...

• Press [▲] or [▼] to highlight <Network
Settings>.
Menu
Network Settings
Preferences
Timer Settings
Copy Settings

• Press [◀] to highlight <Yes>.
Do you want to
connect with new
settings?
NoYes

Network Settings
Select Wired/Wirele...
Wireless LAN Setting
TCP/IP Settings
SNMPv1 Settings
• Press [▲] or [▼] to highlight <Wireless LAN
Settings>.

See Wireless LAN
Setting Guide to
perform settings.
OK
Move to the router
(Menu)
Push Button Mode
Setting via WPS
Read the instruction manual for your network device first to learn how to configure the settings.

5
Setting the Wireless LAN

• You should press the WPS button within 2
minutes after you select <Yes> in step .
• Press and hold*the button until the lamp lights
or blinks.
* The time that you should hold the button may vary
depending on the router you are using.

• After the <Connected.> screen is displayed,
wait until the Wi-Fi indicator stops blinking and
turns on.
When an error message appears:
Press [OK] to close the screen, check whether or
not the network key is correct, and then retry the
settings.
If the access point cannot be detected even after
retrying, see the following.
“When an Error Message Appears” (P.14)
When checking the network connection:
You can check if the machine is properly connected
to the network using a computer that is connected
to a network.
”Checking that the Wireless LAN Setting is
Completed” (P.9)
When setting an IP address manually:
“Setting by Manually Entering SSID” in the
e-Manual
Wait approximately 2 minutes
after the connection is completed.
The IP address is set during this time period.
Move to the machine
Proceed to P.9
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4

6
Setting the Wireless LAN


Check the SSID (Network Name/Access Point
Name) and Network Key
Fill in the blanks on the right after checking one of the
following methods.
Check a label attached on the wireless LAN router.
・
・
・
SSID ：XXXXXXXXXXXX
：XXXXXXXXXXXX
Network Key
Check using Canon MF/LBP wireless Setup
Assistant*
* Included in User Software CD-ROM, which is supplied with the
machine.
““Checking SSID or Network Key for a Wireless LAN
Router/Access Point” (P.20)
• Press [▲] or [▼] to highlight <Network
Settings>.

• Press [▲] or [▼] to highlight <Wireless LAN
Settings>.

See Wireless LAN
Setting Guide to
perform settings.
OK
Network Settings
Select Wired/Wirele...
Wireless LAN Setting
TCP/IP Settings
SNMPv1 Settings
Menu
Network Settings
Preferences
Timer Settings
Copy Settings
Manual Selection
Setting by Selecting the SSID (Network or Access Point)
• SSID
It is sometimes written as the name of network,
or name of access point. If there are multiple
SSIDs, please write them all down.
• Network Key
It is sometimes written as PIN, WEP key, WPA/
WPA2 passphrase, PSK , or preshared key.
(Menu)

7
Setting the Wireless LAN
7


 

• Press [▲] or [▼] to highlight <SSID Settings>.
Press [ ](Tone), and then highlight
<Entry Mode>.
Enter the network key using the numeric
keys.
Press [▲] or [▼] to highlight <Apply>.
• Press [▲] or [▼] to highlight the access point
you wrote down.
• If multiple matched SSIDs are displayed,
select the ID that is listed first (the one with
the strongest signal).
If no SSID has been found:
““Checking SSID or Network Key for a
Wireless LAN Router/Access Point” (P.20)
• Press [▲] or [▼] to highlight <Select Access
Point>.
If “Cannot find access point” is displayed:
““When an Error Message Appears” (P.14)
Select Access Point
SampleABCD WEP 13
SampleEFGHIJ WPA-PS
SampleKL WPA2-PSK 9
SampleMNOP None 7
Proceeding to
screen for entering
access point network
key.
Next Page
Wireless LAN Settings
WPS Push Button Mode
WPS PIN Code Mode
SSID Settings
Wireless LAN Informa...
SSID Settings
Select Access Point
Manual Settings
WEP Key (5-26 Char.)
<Apply>
Entry Mode: A
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4

• Press [◀] to highlight <Yes>.
Do you want to
connect with new
settings?
NoYes

8
Setting the Wireless LAN

• After the <Connected.> screen is displayed,
wait until the Wi-Fi indicator stops blinking
and turns on.
Wait approximately 2 minutes
after the connection is completed.
The IP address is set during this time period.
When an error message appears:
Press [OK] to close the screen, check whether the
network key is correct or not, and then retry the
settings from step .
If the access point cannot be detected even after
retrying, see the following.
“When an Error Message Appears” (P.14)
When setting IP address manually:
“Setting by Manually Entering SSID” in the
e-Manual
Proceed to P.9

9
Setting the Wireless LAN




• Press [▲] or [▼] to highlight <Network
Information>. • Enter [http://<IP address that you have written
down in step >/] in the address field, and
then press [Enter] on your keyboard.
• Check that the screen of the Remote UI is
displayed.
• Press [▲] or [▼] to highlight <IPv4>.
 
(Status Monitor/Cancel) (Status Monitor/Cancel)

Status Monitor/Cancel
Coy Job Status
Fax Job Status/Hist ...
Print Job Status
Network Information
Network Information
IPv4
IPv6
Wireless LAN Informa
...
IP Address
192.168.0.215
Start a web browser from the computer
Connection is completed
when the screen is displayed.
When the screen is not displayed
correctly:
“The Remote UI is not displayed.” (P.17)
Checking that the Wireless LAN Setting is Completed

• Press [▲] or [▼] to highlight <IP Address>.
IPv4
IP Address
Subnet Mask
Gateway Address
Host Name
• Take note of the IP address.
Proceed to P.10
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4

10



Follow the instructions
on the screen to continue.
The PC connection via the wireless
LAN is now complete.
◀
◀
Select
Select
✔
✔
◀
◀
Click!
Click!
Click!
Click!
▶
▶
• Take the CD-ROM out, if necessary.
• Printer, fax, scanner drivers, and MF Toolbox
will be installed.
• Select [Custom Installation] to install Presto!
PageManager and the e-Manual.
When the screen is not displayed correctly:
• Windows XP/Server 2003
[Start] Menu →[Run] →enter [D:\MInst.exe*]
→[OK]
• Windows Vista/7/Server 2008
[Start] Menu →[Search programs and files]
(or [Start Search]) →enter [D:\MInst.exe*] →
press the [Enter] key
* The CD-ROM drive name is indicated as "D:" in this
manual.
◀
◀
Click!
Click!

User Software CD-ROM
▲
Installing the Software
Windows
Install the MF Drivers and the MF Toolbox. Make sure that the machine is turned ON, and log on to Windows as a
user with administrative privileges. Shut down all applications that are running. See the e-Manual for details about
installation.
NOTE
• If you are operating in the IPv6 environment, you may not install the software following the procedures below. See “Installing
the MF Drivers on the WSD Network” in the e-Manual.
• You may not use the scan function in the IPv6 environment.

11
Installing the Software



• Depending on the system environment, the
dialog box may not be displayed. In this case,
proceed to next step.
• Installing the drivers is now complete.
Continued with registratiion operations on the
desktop.
This operation is for Macintosh. If using Windows, proceed to P.10.
◀
◀
Click!
Click!
◀
◀
Enter
Enter
◀
◀
Click!
Click!


Insert the User Software CD-ROM and
double-click the CD-ROM icon.
▲
◀
◀
Double-click!
Double-click!
▼
▼
▼
▼
◀
◀
Click!
Click!
◀
◀
Click!
Click!
▼
▼
Follow the instructions
on the screen to continue.
Macintosh
Install the MF drivers for Macintosh. It requires Mac OS X 10.5.8 version or later. The installation screen varies
depending on the version of Mac OS X.
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4
Next Page

12
Installing the Software
◀
◀
Click!
Click!
◀
◀
Select
Select
▼

◀
◀
Click!
Click!

• [IPP (Internet Printing Protocol)] is not supported.

Select a printer name for which [Bonjour] is
displayed in the [Kind] or [Connection] column.

If you are using Mac OS X 10.5.x, select the
corresponding driver from [Print Using].
• An IP address is automatically configured
by the Bonjour function. If there is not the
Bonjour function or you want to set the
IP address manually, see “Setting the IP
Address” in the e-Manual.
Connecting with the manual setting
◀
◀


Select
Select
◀
◀


Select
Select
◀
◀


Click
Click
◀
◀


Click!
Click!
◀
◀
Enter
Enter
◀
◀
Select
Select
◀
◀
Click!
Click!
▼
▼
▼
◀
◀
Select
Select
• If you are using Mac OS X 10.5.8, click [+],
select [CanonMF4800] or [CanonMF4700]
from the dialog box displayed, and then
proceed to next step..
Macintosh

13
Installing the Software
• If you are using Mac OS X 10.5.x,
select [Select a driver to use] and the
corresponding driver from [Print Using], and
then click [Add].
▼
◀
◀
Click!
Click!
Computer connection via the
wireless LAN is now complete.

◀
◀


Click!
Click!
◀
◀


Check that this
Check that this
machine is added.
machine is added.
◀Enter
◀Select
◀Select
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4

14
Troubleshooting
When an Error Message Appears
Could not connect.
More than one access
point was detected.
Close
Action
• Wait for a while and try again.
WPS connection
failed.
Close
Action
1. Check that the wireless LAN router or access point that you are using
supports WPS function.
2. If the router is WPS capable:
Check network connection referring to “Cannot Connect to the Network” (P.18).
If the router is not WPS capable:
Manually select a specific router for your network identification. (P.6)
Cannot find access
point.
Close
Action 1
• Router’s push button might not be
pressed in the time limit. Repeat the
setup with the proper procedure.
Action 2
• The correct SSID might not be
entered. Confirm the router’s SSID
and repeat the setup.
If the message still appears:
Check network connection referring to “Cannot Connect to the Network” (P.18). If the
access point cannot be determined even after checking the network connection,
check the security settings on the router.
Wireless connection
failed.
Close
Action
• Turn OFF the machine and turn it back ON, and then repeat the setup.
If the message still appears:
Check network connection referring to “Cannot Connect to the Network” (P.18).
If the access point cannot be determined even after checking the network
connection, check the security settings on the router.

15
Troubleshooting
Could not connect.
Check PSK settings.
Close
Action
• Enter the correct network key and repeat the setup.
If the message still appears:
Check network connection referring to “Cannot Connect to the Network” (P.18).
Shared Key auth.
failed. Check WEP
settings.
Close
Action
• Enter the correct network key and repeat the setup.
If the message still appears:
Change the WEP encryption on the router to “Shared Key,” or change the WEP
authentication method on the machine to <Open System>.
Configure all the settings manually to change the setting to <Open System>.
(See the e-Manual)
Open authentication
failed. Check WEP
settings.
Close
Action
• Change the WEP authentication method on the machine to <Shared Key>.
Configure all the settings manually to change the setting to <Shared Key>.
(See the e-Manual)
If the message still appears:
Change the MAC address for the machine and the computer you are using to the
allowed settings.
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4

16
Troubleshooting
If Problems Occur
Cannot detect the SSID
or network key of the
wireless LAN router or
access point.
Action
“Checking SSID or Network Key for a Wireless LAN Router/Access Point”
(P.20)
The SSID of the
wireless LAN router
or access point is not
displayed in the list of
access points.
Cause 1
The SSID of the wireless LAN router or access point that you wrote down on
P.6 is incorrect.
Action
• Check the wireless LAN or access point’s SSID.
“Checking SSID or Network Key for a Wireless LAN Router/Access
Point” (P.20)
• Specify the settings again.
“Setting by Selecting the SSID (Network or Access Point)” (P.6)
Cause 2
The machine cannot detect the wireless LAN router or access points because
there is a problem with the network connection.
Action
• Check the network connection.
“Cannot Connect to the Network” (P.18)

17
Troubleshooting
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4
The Remote UI is not
displayed.
Cause 1
The machine’s IP address is not set correctly.
Action
• Enable the DHCP function for the wireless LAN router or access point, and
specify the setting again.
See the instruction manual of the router, or contact the manufacturer.
Cause 2
The wireless LAN router or access point network key is not correctly
specified to the machine.
Action
• Enable the DHCP function for the wireless LAN router or access point, and
specify the setting again.
“Checking SSID or Network Key for a Wireless LAN Router/Access
Point” (P.20)
• Specify the settings again.
“Setting by Selecting the SSID (Network or Access Point)” (P.6)
Cause 3
A wrong SSID is selected.
Action
• Check the wireless LAN or access point’s SSID.
“Checking SSID or Network Key for a Wireless LAN Router/Access
Point” (P.20)
• Enable the DHCP function for the wireless LAN router or access point, and
specify the setting again.
“Setting by Selecting the SSID (Network or Access Point)” (P.6)

18
Troubleshooting
Cannot Connect to the Network
Check the following items to make sure that the machine is ready to be connected to a network.
Proceed to the next page if you still cannot connect the machine to the network.
Check the status of the computer.
• Have the settings for the computer, the wireless LAN router, or access point been
completed?
• Are the cables (power cable or network cables) for the wireless LAN router or access point
disconnected?
• Is the wireless LAN router or access point turned ON?
If you cannot connect to the Internet even after checking:
• Turn OFF each device and turn each one back ON.
• Wait a few moments, and reconnect to the Internet.
Check the installation sites for the machine and the wireless LAN router
(access point).
• Is the distance between the machine and the wireless LAN router (access point) close
enough to communicate?
• Is there any obstacle, such as a wall, between the machine and the wireless LAN router
(access point)?
• Is there any electronic device, such as a microwave or a digital cordless phone, that emit
electronic wave?
Wireless LAN router
or access point The machine
Within 164' (50 m)
Check if the machine is turned ON.
• When the power is already turned ON, turn the power OFF and turn it back ON.
Specify the settings again.
“Setting via WPS” (P.4)
“Setting by Selecting the SSID (Network or Access Point)” (P.6)

19
Troubleshooting
19
Prepare for Wireless LAN Connection
1
Setting the Wireless LAN
2
Installing the Software
3
Troubleshooting
4
Check the settings of the wireless LAN router (access point).
If one of followings is the case:
“Setting by Manually Entering SSID” in the e-Manual
• The MAC address filtering is enabled.
• Stealth function*: Enabled
• Deny ANY**: Enabled
• WEP key is set between <WEP Key 1> and <WEP key 4>, but the WEP key to use is not properly selected
in <Select WEP Key>.
• WEP key (hexadecimal): Automatically generated by the wireless LAN router or access point.
* A function that makes the wireless LAN router or access point invisible to the SSIDs on other devices.
** A function that makes the wireless LAN router or access point deny a connection when another device’s SSID is set to “Any” or
“Empty.”
If one of following is the case, change the settings of the wireless LAN router (access point).
• The MAC address filtering is enabled.
• An encryption method only when communicating using IEEE802.11n: WEP or TKIP
For the operation method of the wireless LAN router (access point), read the instruction manual for the wireless LAN
router or access point, or contact the manufacturer of the wireless LAN router or access point.

20
Appendix
Checking SSID or Network Key for a Wireless LAN Router/Access Point
You can check the SSID or the network key using “Canon MF/LBP Wireless Setup Assistant,” which is included in
the supplied User Software CD-ROM with the machine.

• When the License Agreement screen
appears, please read thoroughly, and click
[Yes] to agree.


User Software CD-ROM
▲
0

SampleEFGHIJ WPA-PSK 543210EDCBA
• Write down the name of the access point
(SSID) and network key on P.6, and then
continue the setup procedure.
If multiple access points are displayed:
Write down all SSIDs that are displayed.
SampleABCD WEP 01234567890123456789ABCDEF
SampleEFGHIJ WPA-PSK 543210EDCBA
SampleK WPA2-PSK 1234ABCD
Perform the procedure up to step in
“Setting by Selecting SSID (Network or
Access Point)” (P.6).
Select the SSID that matches the one you
wrote down from the displayed SSID in step
.
Write down the network key for the SSID
you selected.
SampleABCD WEP 01234567890123456789ABCDEF
SampleEFGHIJ WPA-PSK 543210EDCBA
SampleK WPA2-PSK 1234ABCD
Perform the procedure from step in
“Setting by Selecting SSID (Network or
Access Point)” (P.6)”
If the information for the wireless LAN
router is not displayed:
• Click the [Refresh] button.
• If the information is not displayed when
you click the [Refresh] button, check if the
computer settings for a wireless LAN router
or access point are complete.
Return to step on P.7
◀
◀
Click!
Click!
◀
◀
Click!
Click!