Canon imageRUNNER ADVANCE DX User manual

imageRUNNER ADVANCE DX
User's Guide (Notication of
New and Enhanced Functions)
USRMA-6766-01 2021-10 en Copyright CANON INC. 2021

Contents
Read This First .................................................................................................................................................. 2
Changes to Functions ................................................................................................................................. 6
Changes to the Secondary Transfer Voltage (Ver. 3.12-) ............................................................................................... 7
Changes to the Eco (Staple-Free) mode (Ver. 3.12-) .................................................................................................... 11
Changes Related to Clearing Paper Jams .................................................................................................................. 13
Changes to System Specications ............................................................................................................................ 17
Changes to Settings/Registration ................................................................................................. 19
New Items .............................................................................................................................................................. 20
<Adj. Lead Edge Sec. Transfer Volt.>/< Correct Tail End Toner Application> (Ver. 3.12-) ................................................. 21
<Allow Jobs to Be Performed from Mobile Device> (Ver. 3.12-) .................................................................................. 24
Other Changes to the User's Guide .............................................................................................. 26
Changes to Related Manuals ............................................................................................................. 36
Changes to Setup for Linking with Mobile Devices Administrator Guide .................................................................... 37
Changes for Each Version ..................................................................................................................... 39
Changes in Ver. 3.12 ................................................................................................................................................ 40
Third Party Software ................................................................................................................................. 42
I

Read This First
Read This First ...................................................................................................................................................... 2
Read This First
1

Read This First
80L4-000
This manual should be read in conjunction with the User's Guide. This manual describes added functions and other
changes for Platform Version Ver. 3.12 or later.
◼Checking The Version
Depending on the model, you may not be able to apply the latest Platform Version. Use the procedure below to check
the version before reading this manual.
1Press (Counter/Device Information) or the [Counter/Device Information] key.
2Press <Device Info./Other> <Check Device Conguration>.
3Check the version in <Platform Version>.
◼How to Read This Manual
The meanings of the icons and other symbols used in this manual are explained below. Markings and screens not
explained here are as described in the User's Guide.
Supported Versions
The icons below indicate supported versions in the explanations of additions or changes resulting from
rmware updates.
Supported in Platform Version Ver. 3.12 or later
Searching Listings for Supported Versions
Search list page
●Allows you to search pages that list all the changes in each version. Changes for Each Version(P. 39) .
Search by keyword
●Searching by entering the version as a keyword (e.g. "Ver. 3.12") displays a list of pages that include that
keyword. You can then search through the listed pages.
Read This First
2

Supported Models
The icons below indicate information that is limited to certain supported models. Some machines may not be
available, depending on the country or region.
All color models
All black and white models
imageRUNNER ADVANCE DX C5870i / C5860i / C5850i / C5840i
imageRUNNER ADVANCE DX C3835i / C3835 / C3830i / C3830 / C3826i / C3826 / C3822i / C3822
imageRUNNER ADVANCE DX C478iZ / C478i
●Where the above icons are not shown, all models are supported.
◼Conguring How this Manual is Displayed
You can resize the text of this manual and switch the screen layout to suit the machine on which it is displayed.
●If you are unable to view the manual in PDF format, download Adobe Acrobat Reader from the Adobe
Systems website (https://get.adobe.com/reader/).
◼Trademarks
Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
Google Chrome, Chrome OS, and Chromebook are trademarks of Google LCC.
Read This First
3

All other trademarks are the property of their respective owners.
Other product and company names herein may be the trademarks of their respective owners.
Read This First
4

Changes to Functions
Changes to Functions ...................................................................................................................................... 6
Changes to the Secondary Transfer Voltage (Ver. 3.12-) ..................................................................................... 7
Changes to the Eco (Staple-Free) mode (Ver. 3.12-) ........................................................................................... 11
Changes Related to Clearing Paper Jams ........................................................................................................... 13
Changes to System Specications ...................................................................................................................... 17
Changes to Functions
5

Changes to Functions
80L4-002
This section describes the changes that apply to the functions of this machine.
Changes to the Secondary Transfer Voltage (Ver. 3.12-)(P. 7)
Changes to the Eco (Staple-Free) mode (Ver. 3.12-)(P. 11)
Changes Related to Clearing Paper Jams(P. 13)
Changes to System Specications(P. 17)
Changes to Functions
6

Changes to the Secondary Transfer Voltage (Ver. 3.12-)
80L4-003
Images printed on registered custom paper may be faint or uneven compared to images printed on plain paper. If this
occurs, you can now scan the printed chart and change the secondary transfer voltage (the voltage that transfers
toner to the paper).
Conguring/Printing the Chart(P. 7)
Adjusting the Secondary Transfer Voltage(P. 8)
●Adjustments made in <Adjust Secondary Transfer Voltage> may affect the <Adjust Image Position> setting.
Readjust <Adjust Image Position> as needed.
Conguring/Printing the Chart
To adjust the secondary transfer voltage, rst print the chart page.
1Press (Settings/Registration).
2Press <Preferences> <Paper Settings> <Paper Type Management Settings>.
3Select the registered custom paper.
4Press <Details/Edit>.
5Press <Change> in <Adjust Secondary Transfer Voltage>.
6Select the secondary transfer voltage adjustment method.
●Press <Do Not Use Scanner> to view the printed chart, identify the optimal patch, and make manual
adjustments.
●Press <Use Scanner> to scan the printed chart and have the optimal patch identied and adjustments made
automatically.
●If you selected <Use Scanner>, the usable paper sizes are A3, A4, 11" x 17", and LTR.
7Press <Chart Print Settings>.
Changes to Functions
7

8Specify the settings for the chart to be printed and press <Next>.
<Chart Print Type>
Select <For Fine Adjustment> to make ne adjustments or <For Coarse Adjustment> if major adjustment is
required.
●If you selected <For Fine Adjustment>, a chart is printed with adjustments in increments of ±1.
●If you selected <For Coarse Adjustment>, a chart is printed with adjustments in increments based on
the status of the machine.
<Print Side>
Select the side on which the secondary transfer voltage is to be adjusted.
●In any of the following situations, select <Front Side Only>.
- If <2nd Side of 2-Sided Page> is set to <On> for a custom paper.
- If you loaded paper in the multi-purpose tray and selected <2nd Side of 2-Sided Page> in <Paper
Type>.
●If you selected <2-Sided>, see "Introduction (About the Machine)" "Available Paper" in the "User's
Guide" for the papers that can be used for charts.
9Select the paper source in which the custom paper is loaded press <OK>.
10 Press <Chart Print> or <Chart Print/Scan>.
●If you selected <Use Scanner> in step 2, press <Start Printing>.
➠The chart is printed.
Adjusting the Secondary Transfer Voltage
Use the printed chart to adjust the secondary transfer voltage. The procedure differs depending on the secondary
transfer voltage adjustment method selected in step 2 of " Conguring/Printing the Chart(P. 7) ."
If you selected <Do Not Use Scanner>(P. 8)
If you selected <Use Scanner>(P. 10)
◼If you selected <Do Not Use Scanner>
Visually identify the optimal patch in the chart and adjust the secondary transfer voltage.
Changes to Functions
8

1Check the optimal patch in the printed chart.
●With the current settings, chart numbers are printed in magenta.
●Check the chart as you sequentially increase from negative values to positive values. When you reach a point
where the density within the patch appears uniform (-8 in the example), compare it with a patch with a value
that is higher by 2 (-7 and -6 in the example) and select the value you consider to be optimal.
●A side that has a single asterisk (*) printed next to the chart number is the front side.
●Where there is no discernible difference among the selected numbers, choose the middle of the three
values (-7 in the example).
2In the <Adjust Secondary Transfer Voltage> screen, enter the number conrmed in
the chart.
●Select <Front Side> or <Back Side> and enter the number using <-> or <+>.
●In either of the following situations, adjust the value for <Back Side>.
- If <2nd Side of 2-Sided Page> is set to <On> for a custom paper.
- If you loaded paper in the multi-purpose tray and selected <2nd Side of 2-Sided Page> in <Paper
Type>.
3Press <OK>.
Changes to Functions
9

◼If you selected <Use Scanner>
Scan the chart on the scanner to have the optimal patch identied automatically.
1Place the chart on the platen glass.
●Place the chart while following the on-screen instructions.
2Close the feeder and press <Start Scanning>.
➠The chart is scanned.
●If the chart was printed on both sides of the paper, place the other side of the chart on the platen glass
and press <Start Scanning> again.
●You may not be able to scan special paper such as colored paper, transparencies, pre-punched paper, or
labels. To scan special paper, select <Do Not Use Scanner> and make the adjustment manually.
3Open the feeder and remove the chart.
4Press <OK>.
Changes to Functions
10

Changes to the Eco (Staple-Free) mode (Ver. 3.12-)
80L4-004
◼Changing the Number of Sheets in Eco (Staple-Free) Mode
The number of sheets in the Eco (Staple-Free) mode has changed as shown below.
Inner Finisher-L
Staple
Max. Stapling Capacity*
Staple (Eco)
●A3, B4, A4, B5, 11" x 17", LTR, 8K, and 16K:
10 sheets (52 g/m² to 64 g/m²)
8 sheets (65 g/m² to 81.4 g/m²)
6 sheets (82 g/m² to 105 g/m²)
* When the standard staple cartridge is attached. (The maximum stapling capacity may vary, depending on the paper
type and weight.)
Staple Finisher-AB / Booklet Finisher-AB
Staple
Max. Stapling Capacity*
Staple (Eco)
●A3, A4, 11" x 17", LTR, 8K, and 16K:
10 sheets (52 g/m² to 64 g/m²)
8 sheets (65 g/m² to 81.4 g/m²)
6 sheets (82 g/m² to 105 g/m²)
* When the standard staple cartridge is attached. (The maximum stapling capacity may vary, depending on the paper
type and weight.)
Inner Finisher-L
Staple
Max. Stapling Capacity*
Staple (Eco):
●All sizes:
10 sheets (52 g/m² to 64 g/m²)
8 sheets (65 g/m² to 81.4 g/m²)
6 sheets (82 g/m² to 105 g/m²)
* When the standard staple cartridge is attached. (The maximum stapling capacity may vary, depending on the paper
type and weight.)
Changes to Functions
11

Staple Finisher-AE / Booklet Finisher-AE
Staple
Max. Stapling Capacity*
Staple (Eco):
10 sheets (52 g/m² to 64 g/m²)
8 sheets (65 g/m² to 81.4 g/m²)
6 sheets (82 g/m² to 105 g/m²)
* When the standard staple cartridge is attached. (The maximum stapling capacity may vary, depending on the paper
type and weight.)
Changes to Functions
12

Changes Related to Clearing Paper Jams
80L4-00J
(Ver. 3.12-)
If a paper jam occurs inside the main unit when the inner nisher is installed, there is an additional process for
clearing the paper jam. This describes the process, using images of the C5800 series as examples.
1Open the right cover of the main unit.
2Check whether paper is jammed in the output unit.
●If paper is jammed, gently pull it out in the direction of the arrow.
3Open the left cover of the nisher.
Changes to Functions
13

4Hold the lever ( ), and slide the inner nisher to the left.
5Check whether paper is jammed in the inner nisher.
1Lift up the guide at the entrance.
2If paper is jammed, gently pull it out in the direction of the arrow.
3Return the guide to its original position.
When the Puncher Unit is attached:
1Open the front cover of the puncher unit.
Changes to Functions
14

2Turn the green knob to feed the jammed paper to the outlet of the puncher unit.
3If paper comes out of the outlet of the puncher unit, gently pull the paper out in the direction of the
arrow.
4Close the front cover of the puncher unit.
6Return the inner nisher to its original position.
Changes to Functions
15

7Close the left cover of the nisher.
8Gently close the right cover of the main unit until they click.
●Continue following the instructions on the screen to proceed with the interrupted operation or continue
clearing paper jams.
Changes to Functions
16

Changes to System Specications
80L4-005
(Ver. 3.12-)
Changes to Send Functions(P. 17)
Changes to Printer Functions(P. 17)
◼Changes to Send Functions
The interfaces have changed as shown below.
Push Scan
Interface 1000 Base-T/100 Base-TX/10 Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE 802.11b/g/n)
Pull Scan
Interface USB2.0High-Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE
802.11b/g/n)
◼Changes to Printer Functions
The interfaces have changed as shown below.
UFR II Printer Function
Interface USB2.0High-Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE
802.11b/g/n)
PCL Printer Function
Interface USB2.0High-Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE
802.11b/g/n)
PS Printer Function
Interface USB2.0High-Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE
802.11b/g/n)
Changes to Functions
17

Changes to Settings/Registration
Changes to Settings/Registration .......................................................................................................... 19
New Items ............................................................................................................................................................ 20
<Adj. Lead Edge Sec. Transfer Volt.>/< Correct Tail End Toner Application> (Ver. 3.12-) .................................. 21
<Allow Jobs to Be Performed from Mobile Device> (Ver. 3.12-) ....................................................................... 24
Changes to Settings/Registration
18