Canon PIXMA Pro9500 Mark II User manual

Make sure to read this manual before using the printer. Please keep it in hand for future reference.
Getting Started
Read Me First
series
Photo Printer

Contents
6
5
4
3
2
1
After Installing the Printer
Install the Software
Install the Ink Tanks
Install the Print Head
Turn the Power On
Loading Paper
Preparation

1
Symbols■
The following symbols are used to mark important instructions. Observe these instructions.
Model Number: K10336 (Pro9500 Mark II)
Additional explanations.
Instructions that, if ignored, could result in personal injury or material damage.
Instructions that must be observed for safe operation.
Descriptions for operations that take some time to complete.
Caution
Macintosh and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.•
Microsoft is a registered trademark of Microsoft Corporation.•
Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.•
Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.•
Adobe, Adobe Photoshop, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries.•

2
1Preparation
Check the Included Items■
Manuals•
Before turning on the printer, remove all the orange tapes and the protective sheets.
Setup CD-ROM (containing the drivers, applications and on-screen manuals)•
Warranty•
power cord
A USB cable is necessary to connect the printer with your computer.•
Print Head ink tanks

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Place the printer on a flat surface.•
Do not place any object in front of the printer.•
You can print on large size paper such as 14" x 17"/355.6 x 431.8 mm or thick paper by loading the
paper in the Front Tray. In that case, keep a space of 15.7"/40 cm behind the printer.
•
Choosing a Location■
Do not install the printer where an object may fall on
it. The object may fall inside the printer, resulting in
malfunction.
•
Do not place any object on top of the printer. It may
fall into the printer when opening covers, resulting in
malfunction.
•
There are wheels on the back corners of the printer. Lift the front of the printer to move it back and forth easily.•
15.7"/40 cm behind the printer

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2
21 3
1
2
A
B
Turn the Power On
Conrm that the POWER lamp (B) lights blue.Turn on the printer (A).Plug the power cord into the back left of the
printer, then connect the other end to the wall
outlet.
Do NOT connect the USB cable at this stage.•

5
61 2 34 5
3
1
C
D
A
B
2
Install the Print Head
Handle the Print Head carefully. Do not drop or
apply excessive pressure to it.
•
Open the Top Cover (C).
The Print Head Holder (D) comes out. (This is where you install the
Print Head.)
The Print Head Holder makes a noise as it moves. This is normal operation.•
If the Print Head Holder does not move, make sure that the printer is turned on.•
Press the button (A).
The Front Tray (B) opens.

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3
3 54
E
Firmly raise the Print Head Lock Lever (E) until it stops.
There may be some transparent or light color ink on the inside of the bag the Print Head comes in,
or the inside of the protective cap - this has no effect on print quality. Be careful not to get ink on
yourself when handling these items. Be careful not to stain your hands.
•
Remove the orange protective cap.Remove the Print Head from the silver
package.

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6 7
E
Lower the Print Head Lock Lever (E) completely.Set the Print Head in place.
Pinch the Print Head Lock Lever rmly and lower it gently.•
Do not knock the Print Head against the sides of the holder.• Once you have installed the Print Head, do not remove it unnecessarily.•

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4
21
A
4Install the Ink Tanks
Handle the ink tanks carefully. Do not drop or
apply excessive pressure to them.
•
Remove the ink tank from its package.
Do not hold the sides of the ink tank; ink may splash.•
If the Print Head Holder moves to the right, close
and reopen the Top Cover.
•
Be sure to use the supplied ink tanks.•
Remove and discard the orange protective cap (A) located on
the bottom of the ink tank.

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3 4
Install the ink tank
Insert the ink tank. Press the PUSH mark on the ink tank until it clicks into place.
Make sure the Ink lamp lights red.

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4
65
D
B
C
E
Close the Top Cover (B).
Wait for about 3 minutes until the POWER lamp (blue) (C) stops flashing and
stays lit then operating noise stops, and go to the next step.
Do not open the Top Cover while the lamp is flashing.
The printer vibrates while the lamp is flashing because ink is stirred inside the
printer.
•
Make sure the Inner Cover (D) is closed.•
Install all the other ink tanks in the same way.
Install all the ink tanks.
Make sure all the Ink lamps light red.
Match the labels when installing.•
Once you have installed the ink tanks, do not remove them unnecessarily.•
If an Alarm lamp (E) ashes orange, make sure that the Print Head and the ink tanks are
correctly installed.
•

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5Install the Software
Quit all running applications before installation.•
To use the printer by connecting it to a computer, software including the
drivers needs to be copied (installed) to the computer's hard disk.
The screens below are based on Windows Vista operating system
Ultimate Edition (hereafter referred to as "Windows Vista") and Mac OS X
v.10.5.x.
Macintosh (P.21)
Windows (P.12)
You need to log on as the administrator (or a member of the Administrators group).•
Do not switch users during the installation process.•
It may be necessary to restart your computer during the installation process. Follow
the on-screen instructions and do not remove the Setup CD-ROM during restarting.
The installation resumes from where it left off when your computer has been restarted.
•
Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are not
supported.
•

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21
A
B
Windows Macintosh
If the Found New Hardware or Found New
Hardware Wizard dialog box appears:
Remove the USB cable connected to
your computer.
TURN OFF THE PRINTER (A). Turn on the computer, then insert the Setup CD-
ROM into the CD-ROM drive.
The setup program should start automatically.
If the program does not start automatically, double-click
the CD-ROM icon on the computer. When the CD-ROM
contents appear, double-click MSETUP4.EXE.
•
Windows Vista
Windows XP/2000
Go to Step .
Go to Step .
The dialog box may close. In this case, proceed
from .
1
Click Cancel to quit the dialog box.
Proceed from .
2
3
Make sure that the POWER lamp (B) has stopped
ashing and is off.
•
It takes about 1 minute until the printer turns off.•

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3 4
Windows Macintosh
AutoPlay screen appears, click Run Msetup4.exe.User Account Control dialog box appears, click Continue.
If the same dialog box reappears in subsequent steps, click Continue.
Windows Vista Windows Vista

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65
Windows Macintosh
Click Install.
Move the cursor over items to display explanations.•
Click Easy Install.
Drivers, application software, and on-screen manuals are installed automatically.
If you want to select particular items to install, click Custom Install and follow the on-screen instructions to
proceed with the installation.
•
You can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 or later.)•
When installing the XPS Printer Driver, select the IJ Printer Driver at the same time.•
The XPS Printer Driver is a printer driver suitable for printing High Dynamic Range images (full 16-bit
workow) using Easy-PhotoPrint Pro.
•

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Windows Macintosh
Read the License Agreement screen carefully and click Yes.
During installation, follow any on-screen instructions to install the software.•
When the Please Allow All Install Wizard Processes screen appears, click
Next.
Installation starts.

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A
Windows Macintosh
When the Printer Connection screen appears, connect the printer to the computer with a
USB cable.
If installation does not continue after 10 minutes, click Help on the screen in
step , then conrm the message.
•
When the printer is recognized by the computer, a message appears on
the screen.
It takes about 30 seconds for the POWER lamp to light blue.•
Turn on the printer (A).
The USB port is located on the right side of the printer.•

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11 12
C
D
Windows Macintosh
When the Print Head Alignment screen appears, load two sheets of A4 or Letter-sized plain
paper in the Rear Tray (C) as shown.
Align the Print Head
For details, refer to "6 Loading Paper" on page 28.•
Click Execute.
Pinch and slide the Paper Guide (D) against the left edge of the paper.

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F
E
G
Windows Macintosh
When the Start Print Head Alignment dialog box appears, click
Align Print Head.
Click OK in the subsequent message.
Printing of the pattern starts.
Wait until the pattern printing ends (about 10 minutes), and go to
the next step.
•
If you align the Print Head automatically again, patterns different from those shown above may be
printed.
•
Make sure that the pattern shown is printed, then click Next on the Print Head
Alignment screen.
Some parts of patterns printed on the rst page are faint.
When Print Head Alignment cannot be executed properly, the Alarm lamp (G) will ash orange 11
times. In this case, refer to "When Printing Becomes Faint or Colors Are Incorrect" in the on-screen
manual: Basic Guide.
•
Pull out the Front Tray Extension (F) beforehand.•
Do not open the Top Cover (E) while printing.•