Canon IR 2420 Installation and maintenance instructions

ENG
Network Guide
Network Guide
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.

imageRUNNER 2422/2420
Network Guide

Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.
* The manual is needed only if the optional Network Kit is attached to the machine.
Guides with this symbol are printed manuals.
CD-ROM
Guides with this symbol are PDF manuals included on the
accompanying CD-ROM. (See footnote.)
•Quick Reference for Basic Operations Easy Operation Guide
CD-ROM
•Setup Instructions
•Basic Operations User’s Guide
•Basic Operations
•Troubleshooting Reference Guide
CD-ROM
•Copying Instructions Copying Guide
CD-ROM
•Remote User Interface Instructions Remote UI Guide*
CD-ROM
•Network Connectivity and Setup Instructions Network Guide*
(This Document)
CD-ROM
•Color Network ScanGear Instructions
(for Windows only) Network ScanGear Guide*
CD-ROM
•UFRII LT Printer Instructions UFR II Printer Guide
CD-ROM
•UFRII LT Printer Driver Instructions
for Windows Windows Printer Driver
Guide
CD-ROM
•UFRII LT Printer Driver Instructions
for Macintosh Mac Printer Driver Guide
CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.

How This Manual Is Organized
Before You Start Using This Machine
Connecting the Machine to a TCP/IP Network
Setting up the Machine for Your Network Environment
Setting up a Computer for Printing
Troubleshooting
Appendix
Includes the network settings, specifications, glossary, and index.
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

iv
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1 Before You Start Using This Machine
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Checking Your Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
TCP/IP Network Setup Operating Procedures. . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Chapter 2 Connecting the Machine to a TCP/IP Network
Interface Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Ethernet Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Communication Environment Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
SNMP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Specifying IP Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Setting IPv4 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Setting IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Checking the Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Checking the Current Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36
Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38
Setting the IP Address Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38
Setting the MAC Address Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46

v
Chapter 3 Setting Up the Machine for Your Network Environment
Setting Up the Machine Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . 3-2
Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Startup Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Setting Up the Machine Using a Web Browser (Remote UI) . . . . . . . . . . . . . 3-11
Machine Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Using Remote UI (Web Browser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Using NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Chapter 4 Setting up a Computer for Printing
Setting up a Computer for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Printer Connection Method (LPD/Raw) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Installing a New Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Changing the Port after Installing the Driver . . . . . . . . . . . . . . . . . . . . . . . 4-3
Chapter 5 Troubleshooting
Printing Problems and Remedies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Chapter 6 Appendix
Network Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Software Available for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

vi
Preface
Thank you for purchasing the Canon imageRUNNER 2422/2420. Please read this manual
thoroughly before operating the machine to familiarize yourself with its capabilities, and to
make the most of its many functions. After reading this manual, store it in a safe place for
future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
IMPORTANT Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine or property.
NOTE Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Keys and Buttons Used in This Manual
The following symbols and key/button names are a few examples of how keys and
buttons to be clicked or pressed are expressed in this manual:
•Control Panel keys
•Buttons on Computer Operation Screens
Control Panel Keys Example
[Key icon] [ ]
Key icon + (Key Name) (Additional Functions)
[Key Name] [OK]
UI Type Example
[Button Name] [OK]
[UI Name] + menu, icon, etc. [Start] menu, [CD-ROM] icon, etc.

vii
Displays Used in This Manual
Screen shots of computer operation screens used in this manual may differ from
the ones you actually see, depending on the model or options you have installed.
The IP addresses shown in the screen shots and text in this manual are for
illustrative purposes only.
The buttons and other objects that are related to operations during the procedure
are marked with a , as shown in the example below.
1 Click [OK].
Click this button for operation.

viii
Illustrations Used in This Manual
The machine illustrations used in this manual are those of the imageRUNNER 2420
with the following optional equipment attached: the Feeder (DADF-P2),
Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-J1, and
Cassette Feeding Module-K1.
Abbreviations Used in This Manual
In this manual, product names are abbreviated as follows:
Microsoft Windows 2000 operating system: Windows 2000
Microsoft Windows 2000 Professional operating
system:
Windows 2000
Professional
Microsoft Windows XP Home Edition operating
system:
Windows XP Home
Edition
Microsoft Windows XP Professional Edition operating
system:
Windows XP Professional
Edition
Microsoft Windows XP operating system: Windows XP
Microsoft Windows Vista operating system: Windows Vista
Microsoft Windows 7 operating system: Windows 7
Microsoft Windows 2000 Server operating system: Windows 2000 Server
Microsoft Windows Server 2003 operating system: Windows Server 2003
Microsoft Windows Server 2008 operating system: Windows Server 2008
Microsoft Windows operating system: Windows

ix
Trademarks
Ethernet is a trademark of Xerox Corporation.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and
other countries.
Microsoft, Windows, Windows Vista, Windows Server, and Internet Explorer are
either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Other product and company names herein may be the trademarks of their
respective owners.

x
Legal Notices
Copyright
Copyright 2012 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.

CHAPTER
1-1
1
Before You Start Using
This Machine
This chapter describes what you need to know before you start using the machine, including
the network environments with which the machine is compatible, and how to check the network
environment you are using.
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Checking Your Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
TCP/IP Network Setup Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

System Requirements
1-2
Before You Start Using This Machine
1
System Requirements
This section describes the system environments with which the machine is
compatible.
•Network
-TCP/IP
•Compatible OS (Operating Systems)
- Microsoft Windows 2000 Professional
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows Vista Ultimate
- Microsoft Windows Vista Business
- Microsoft Windows Vista Home Premium
- Microsoft Windows Vista Home Basic
- Microsoft Windows Vista Enterprise
- Microsoft Windows 7 Starter Edition
- Microsoft Windows 7 Home Basic
- Microsoft Windows 7 Home Premium
- Microsoft Windows 7 Professional
- Microsoft Windows 7 Enterprise
- Microsoft Windows 7 Ultimate
- Microsoft Windows 2000 Server
- Microsoft Windows Server 2003
- Microsoft Windows Server 2008
- Mac OS X 10.3 or later
•Compatible Computers
- Any computer that runs the above systems
IMPORTANT
If you are using Windows 2000, you need to install Service Pack 4 or later.
NOTE
By connecting the machine to the network, its settings and operations can be performed
on computers using the Remote UI. For more information on the Remote UI, see the
Remote UI Guide.

Checking Your Network Environment 1-3
Before You Start Using This Machine
1
Checking Your Network Environment
Refer to the following diagram example to confirm the network environment that is
connected to the machine, and then perform the necessary operations.
Use TCP/IP to set up a network connected to the machine.
In addition to IPv4 (Internet Protocol Version 4), the machine also supports IPv6
(Internet Protocol Version 6), and has a dual stack configuration that enables it to
communicate with both IPv4 and IPv6 networks. The functions of IPv4 are always
enabled, and you can select whether to use the functions of IPv6.
For details, see Chapter 2, “Connecting the Machine to a TCP/IP Network.”
Windows 2000 Windows XP
Protocol: TCP/IP
The MachineWindows Server 2008
Windows Vista
Example of a network (Windows-based network environment)

TCP/IP Network Setup Operating Procedures
1-4
Before You Start Using This Machine
1
TCP/IP Network Setup Operating Procedures
To connect the machine to a TCP/IP network, it is necessary to perform the
following setup procedures.
1Network Cable Connection (See the User’s Guide)
Connect the machine to the network using the network cables.
2Interface Settings (See “Interface Settings,” on p. 2-2.)
Specify the interface settings for communication between the machine and computers on your network. To
specify the settings, use:
•The machine’s control panel
3Communication Environment Setup (See “Communication Environment
Setup,” on p. 2-6.)
Set up a configuration for communication between the machine and computers on your network. To specify
the settings, use:
•The machine’s control panel
4STCP/IP Network Connection (See Chapter 2, “Connecting the Machine to a
TCP/IP Network.”)
Specify the machine’s network address and establish a connection to a computer on your network. Any of
the following can be used to specify the settings:
•The machine’s control panel (Additional Functions menu)
•NetSpot Device Installer (Canon utility software)
Use PING commands to check the connection between the machine and the computer on the network.

TCP/IP Network Setup Operating Procedures 1-5
Before You Start Using This Machine
1
IMPORTANT
• It is recommended that the network administrator perform steps 1 and 2.
• If you are printing from a computer over a TCP/IP network, you can use the following
print applications:
-LPD
- Raw (Windows 2000/XP/Vista/7/Server 2003/Server 2008 only)
• Use the control panel of the machine or NetSpot Device Installer if you are configuring
the protocol settings for the first time. After configuring the protocol settings, you can
change the content by using the Remote UI.
5Protocol Settings (See Chapter 3, “Setting Up the Machine for Your Network
Environment.”)
Specify the machine’s protocol settings. Use any of the following software to specify the settings on the
computer:
•The Machine’s control panel (Additional Functions menu)
•The Remote UI (via a web browser)
•NetSpot Device Installer (Canon utility software)
6Computer Settings for Printing (See Chapter 4, “Setting up a Computer for
Printing.”)
Specify the settings for each computer you use for Printing.

TCP/IP Network Setup Operating Procedures
1-6
Before You Start Using This Machine
1

CHAPTER
2-1
2
Connecting the Machine to
a TCP/IP Network
This chapter describes the settings and procedures necessary to connect and use the
machine with a TCP/IP network.
Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Ethernet Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Communication Environment Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Specifying IP Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Setting IPv4 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Setting IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Checking the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Checking the Current Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36
Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
Setting the IP Address Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38
Setting the MAC Address Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46

Interface Settings
2-2
Connecting the Machine to a TCP/IP Network
2
Interface Settings
This section describes how to specify the interface settings from the control panel.
After physically connecting the machine to a network, you must specify the
communication mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/100
Base-TX). You can also set the machine to automatically select these settings.
IMPORTANT
• If you are configuring the interface settings for the first time, use the control panel of this
machine. After configuring the protocol settings, you can change them using the Remote
UI.
• Settings that have been changed from the control panel become effective after the
machine is restarted.
NOTE
• For instructions on how to make settings using the Remote UI, see Chapter 3,
“Customizing Settings,” in the Remote UI Guide.
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
Ethernet Driver
1 Press (Additional Functions).
The Additional Functions menu appears.
2 Use [ ] or [ ] to select
<System Settings> ➞press [OK].
Timer Settings
Adjustment/Cleaning
Report Settings
System Settings
Additional Functions

Interface Settings 2-3
Connecting the Machine to a TCP/IP Network
2
6 Select whether or not to use the Automatic Detect function.
●If you want the machine to automatically determine the communication
mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/
100 Base-TX):
3 Use [ ] or [ ] to select
<Network Settings> ➞press [OK].
4 Use [ ] or [ ] to select
<Ethernet Driver> ➞press [OK].
5 Press [OK] to select
<Auto Detect>.
❑Use [ ] or [ ] to select <On> ➞press
[OK].
❑Proceed to step 7.
Device Info Settings
Dept. ID Management
User ID Management
Network Settings
System Settings
TCP/IP Settings
SNMP Settings
Ethernet Driver
Startup Time Set.
Network Settings
MAC Address
00-00-00-00-00-00
Auto Detect
Ethernet Driver
Off
On
Settings
Auto Detect