Cardo Systems FREECOM 1 User manual

MANUAL

For easy reference while on the road, download the Pocket Guide from cardosystems.com/quick-guides/.
This is version 1.0 of the FREECOM 1 Manual. The latest version of the manuals in your preferred language and
various tutorials can be found at cardosystems.com/product-manuals/.
2

CONTENTS
1. Introduction 4
2. Charging the FREECOM 1 5
3. Getting Started 6
3.1 Getting to Know Your FREECOM 1 6
3.2 Switching Your Unit On/Off 6
3.3 Operating Your FREECOM 1 6
3.4 Basic Functions 6
3.5 Pairing Your Unit to Bluetooth Devices 7
4. Before You Ride 9
4.1 Configuring Your FM Radio (2018 models only) 10
4.2 Configuring Your FREECOM 1 through Cardo Community 10
4.2.1 Installing the Cardo Updater on Your Computer 10
4.2.2 Configuring Your FREECOM 1 Basic Settings through Cardo Community 10
4.2.3 Configuring Your FM Radio through Cardo Community (2018 models only) 11
4.3 Using Parallel Audio Streaming 12
4.4 Audio Source Priorities 12
4.5 Setting the Default Mobile Phone 12
5. On the Road 13
5.1 Making and Receiving Phone Calls 13
5.1.1 Making Phone Calls 13
5.1.2 Answering Phone Calls 13
5.1.3 Rejecting Phone Calls 13
5.1.4 Ending Phone Calls 13
5.1.5 Toggling Between Two Calls on Two Mobile Phones Paired to Your Unit 13
5.1.6 Disconnecting the Current Call and Switching To The Second Call 13
5.2 Listening to Music 13
5.3 Switching Music Sources 14
5.4 Listening to FM Radio (2018 models only) 14
6. Troubleshooting 15
6.1 Soft Reset 15
6.2 Reset Pairing 15
6.3 Reset to Factory Settings 15
6.4 FAQ 15
7. Support 16
8. Glossary 17
Appendix A. FREECOM 1 Modes and Events - LEDIndications 18
3

1. INTRODUCTION
Thank you for choosing the Cardo FREECOM 1 Bluetooth® communication and entertainment system for
motorcycle helmets.
This Manual describes the features of your FREECOM 1 and how to use them.
We wish you a great FREECOM 1 experience and encourage you to write to us at [e-mail]
regarding any questions, suggestions or comments you may have.
If you have not yet installed the FREECOM 1 unit in your helmet, please install it as described in the Installation
Guide provided in the package.
4

2. CHARGING THE FREECOM 1
Make sure that your FREECOM 1 battery is charged for at least 4 hours before initial use.
To charge the FREECOM 1:
1. Using the supplied USB cable, connect your computer or wall charger to the FREECOM 1 USBport.
●Charging with the wall charger is faster than via a computer USB port.
●Charging your unit switches it off automatically. To use your unit while it is being charged, switch it on.
(see Switching Your Unit On/Off on page 6).
During charging, the LED indicates charging status as follows:
●red LED on - charging
●red LED off - charging complete
5

3. GETTING STARTED
3.1 GETTING TO KNOW YOUR FREECOM 1
3.2 SWITCHING YOUR UNIT ON/OFF
To switch your FREECOM 1 on:
●Press and for 1 second. The speaker plays an ascending tone and a voice message "Hello
FREECOM 1".
In all battery states, the LED flashes blue three times repeatedly, confirming that your FREECOM 1 is on.
To switch your FREECOM 1 off:
●Tap and .
In all battery states, the LED flashes red three times repeatedly, confirming that your FREECOM 1 is
switching off. The speaker plays a descending tone and a voice message "Goodbye".
Connecting your unit to a charger switches off the unit.
3.3 OPERATING YOUR FREECOM 1
You can operate the various features by pressing a button or combination of buttons on the unit.
LEDs, tones and voice announcements guide you while using the functions of your FREECOM 1, as described in
FREECOM 1 Modes and Events - LEDIndications on page 18.
This manual describes the most suitable method or methods to operate each feature.
3.4 BASIC FUNCTIONS
To turn the volume up for current audio source:
●Tap .
With each tap, a louder tone is played on the speaker until you reach the maximum volume, as indicated by
the maximum volume tone.
To turn the volume down for current audio source:
●Tap .
With each tap, a quieter tone is played on the speaker until you reach the minimum volume, as indicated by
the minimum volume tone.
6

To mute the microphone completely and lower the speaker volume to the minimal level when an audio
source is active:
●Tap and .
A descending tone is played on the speaker.
To unmute the microphone completely and resume previous speaker volume when an audio source is
active:
●Tap and .
An ascending tone is played on the speaker.
Automatic Gain Control (AGC) adjusts your speaker volume according to ambient noise and riding speed. To
adjust AGC sensitivity, see Configuring Your FREECOM 1 Basic Settings through Cardo Community on page
10.
3.5 PAIRING YOUR UNIT TO BLUETOOTH DEVICES
Your FREECOM 1 has two Bluetooth channels for connection to Bluetooth devices such as mobile phones, GPS
devices and Bluetooth music players with A2DP.
To connect your FREECOM 1 to a Bluetooth device, you must first pair them while in Standby (see FREECOM 1
Modes and Events - LEDIndications on page 18). Once paired, they automatically recognize each other
whenever they are within range.
If you are pairing more than one device, Cardo recommends that you pair the mobile phone to channel 1, and
the additional device (such as GPS, music player or additional mobile phone) to channel 2.
To pair Bluetooth channel 1 to a mobile phone:
1. Enable Bluetooth on the mobile phone.
2. Press for 5 seconds. The LED flashes red and blue.
3. Search for Bluetooth devices on your mobile phone as described in your phone's instructions.
4. After a few seconds the phone lists your FREECOM 1. Select it.
5. If prompted for a PIN or Passkey, enter 0000 (four zeros).
6. The phone confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
To pair Bluetooth channel 2 to another Bluetooth device:
1. Enable Bluetooth on the device (such as a mobile phone or music player).
2. Press for 5 seconds. The LED flashes red and blue.
3. Tap twice. The LED starts flashing red and green.
If you are pairing a GPS device, make sure you perform the next step.
4. If you are pairing a GPS device, tap . The LED flashes slower.
5. On the device you are pairing, search for Bluetooth devices (as described in its instructions).
6. After a few seconds the device lists your FREECOM 1. Select it.
7. If prompted for a PIN or Passkey, enter 0000 (four zeros).
8. The device confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
7

●If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
●If you have paired two different mobile phones directly to your FREECOM 1, set one as default for making
calls (see Setting the Default Mobile Phone on page 12).
●Not all Bluetooth mobile phones broadcast Bluetooth Stereo music (A2DP), even if the phone has an MP3
player function. Consult your mobile phone’s user manual for more information.
●Not all Bluetooth GPS devices allow connection to Bluetooth audio devices. Consult your GPS User
Manual for more information.
To cancel the pairing process:
●Press for 5 seconds. The LED stops flashing red and blue or red and green.
To reset all Bluetooth device pairing:
●Press and for 5 seconds.
In all battery states, the LED flashes purple slowly five times and then turns off, confirming that pairing has
been reset.
8

4. BEFORE YOU RIDE
Get the most out of your FREECOM 1 by changing the settings and customizing your unit according to your own
personal preferences, using either of the following methods:
●SmartSet App on iOS / Android.
●Cardo Community on Windows / Mac - minimum requirements - Windows® 7 / Mac OS X 10.8 (see
Configuring Your FREECOM 1 through Cardo Community on page 10).
●Unit buttons.
Cardo recommends customizations and settings before getting out on the road.
Object Default Value Description Cardo
Community
AGC sensitivity
(Off/Low/Medium/High)
Medium AGC automatically adjusts speaker volume according to
ambient noise and riding speed. For example, when set
to Low, higher ambient noise will cause the volume
increase to kick in at a higher level.
ü
Background Audio Level N/A Sets the background audio volume when parallel audio
streaming is on (see Parallel audio streaming
(Enable/Disable) below).
û
(available via
the app)
Bluetooth friendly name FREECOM 1 Sets the name that appears on your phone while pairing
and in the SmartSet app.
ü
Download the latest
firmware upgrade
N/A Stay up-to-date by downloading software updates
whenever a new version is available (, see Configuring
Your FREECOM 1 Basic Settings through Cardo
Community on page 10.
ü
Language According to
Your Region
Voice announcements language (see "Spoken Status
Announcements" below).
To select a language that is not in your region, you
must first change your region through Cardo
Community.
ü
Mobile priority Mobile 1 If you paired your unit to two mobile phones, you must set
one of them as the default phone for outgoing calls.
û
(available via
the unit)
Parallel audio streaming
(Enable/Disable)
Enable You can hear two audio sources simultaneously. For
example, hear GPS while listening to music.
Limitations may apply when using certain iOS
devices.
ü
Set speed dial numbers Empty Pre-set phone numbers for automatic dialing. ü
Spoken Status
Announcements
(Enable/Disable)
Enable Voice announcements inform you to whom or to what
device you are connected.
ü
VOX sensitivity
(Low/Medium/High)
Medium Adjusts your microphone sensitivity for voice activation
while riding. For example, in high ambient noise
situations, setting VOX sensitivity to low requires
speaking loudly.
ü
9

AGC performance varies based on environmental conditions, including riding speed, helmet type and ambient
noise. For improved performance, minimize the wind impact on the microphone by closing the visor and using
the large microphone sponge.
4.1 CONFIGURING YOUR FM RADIO (2018 MODELS ONLY)
Your FREECOM 1 includes a built-in FM radio with six presets and Radio Data System (RDS).
To scan available stations and select a station:
1. Tap and . The FMradio plays each station that it finds for several seconds.
2. When you hear a station you want to select, tap .
To store a scanned station in the active preset:
●To use the unit buttons: tap within 20 seconds of stopping the scan.
●During a station scan, deleted preset radio stations are skipped. The station scan automatically advanced
to the next defined preset station. For more information, see Listening to FM Radio (2018 models only) on
page 14.
4.2 CONFIGURING YOUR FREECOM 1 THROUGH CARDO COMMUNITY
You can configure your FREECOM 1 unit by connecting the unit to a computer with the supplied USBcable and
running the Cardo Updater while your computer is connected to the Cardo Community website.
The minimum operating system requirements for the Cardo Updater are:
●Windows® 7
●Mac OS X 10.8
4.2.1 INSTALLING THE CARDO UPDATER ON YOUR COMPUTER
To install the Cardo Updater on your computer:
1. Go to http://cardosystems.com/cardo-community/, register and login.
2. Download the Cardo Updater from the provided link and install it on your computer.
4.2.2 CONFIGURING YOUR FREECOM 1 BASIC SETTINGS THROUGH CARDO COMMUNITY
To configure your FREECOM 1 through the Cardo Community:
1. Run the Cardo Updater.
2. Using the supplied USBcable, connect your unit to the computer USB port.
3. If this is the first time you are connecting your unit, the Edit my Profile screen appears. Click SETTINGS.
10

4. The GENERALSETTINGS window appears:
5. Set your preferred options for each feature and refer to the provided explanations as a guide.
If a new firmware version is available, follow the instructions on the screen to update your FREECOM 1 with
the latest features.
4.2.3 CONFIGURING YOUR FM RADIO THROUGH CARDO COMMUNITY (2018 MODELS ONLY)
To configure the six FMradio preset radio stations using Cardo Community:
1. Scroll down to FMRADIOPRESETS section.
2. On FMBand:
●If you are in Japan, select Japan.
●Otherwise, select Worldwide.
11

3. On the preset station you want to edit, click .
4. Enter the desired FM station's frequency and press Enter.
You can also use the left and right blue arrows on the frequency scale to update the preset frequency.
5. To delete a preset station, click .
Preset radio station 1 cannot be deleted.
4.3 USING PARALLEL AUDIO STREAMING
With parallel audio streaming, you can hear GPS instructions during a mobile call or while listening to music.
For streaming audio from Android devices. For more information, see FAQ on page 15.
Your FREECOM 1 sets the various audio sources to either foreground (volume remains the same) or background
(volume reduced) as described in the following table:
Mobile Phone 1/2 GPS Music
Foreground Foreground
Foreground Background
Foreground1
1If you play music only, the music volume is not reduced.
To configure parallel audio streaming:
●See Configuring Your FREECOM 1 Basic Settings through Cardo Community on page 10.
4.4 AUDIO SOURCE PRIORITIES
If Parallel Audio Streaming is disabled, FREECOM 1 manages the audio sources you hear through the speakers
according to the following audio source priorities.
Priority Audio Source
Higher Priority
↑
Lower Priority
Mobile phone, GPS device instructions
Music
During a mobile phone call (when Parallel Audio Streaming is disabled), GPS device instructions temporarily
mute the mobile phone. If music is playing and you accept an incoming phone call, the music stops.
4.5 SETTING THE DEFAULT MOBILE PHONE
If you paired your unit to two mobile phones, you must set one of them as the default phone for outgoing calls.
To set the default phone:
●During a mobile call, press for 5 seconds.
12

5. ON THE ROAD
5.1 MAKING AND RECEIVING PHONE CALLS
You can use your mobile phone normally to make and receive phones while paired to your FREECOM 1.
5.1.1 MAKING PHONE CALLS
To make a phone call:
●Access your smartphone's voice assistant (Sir, Google), tap and .
●Dialing the default speed dial number - tap three times.
●Redialing the last number called - press for 2 seconds .
You cannot make a call during an active call.
5.1.2 ANSWERING PHONE CALLS
To answer a phone call:
●Tap or .
To answer a phone call through VOX:
●Say a word loudly.
5.1.3 REJECTING PHONE CALLS
To reject a phone call:
●Press for 2 seconds.
5.1.4 ENDING PHONE CALLS
To end a phone call:
●Tap .
5.1.5 TOGGLING BETWEEN TWO CALLS ON TWO MOBILE PHONES PAIRED TO YOUR UNIT
Your FREECOM 1 can toggle between two calls on two mobile phones when both mobile phones are paired to
your unit.
To toggle between two calls on two mobile phones:
●Tap twice.
5.1.6 DISCONNECTING THE CURRENT CALL AND SWITCHING TO THE SECOND CALL
To disconnect the current call and switch to the call on the second phone when two mobile phones are
paired to your unit:
●Tap .
5.2 LISTENING TO MUSIC
To start music streaming from your paired device:
●Tap .
13

To stop music streaming:
●Press for 2 seconds.
To skip to the next track (while streaming music):
●Tap .
To skip to the previous track (while streaming music):
●Tap twice.
5.3 SWITCHING MUSIC SOURCES
If two music audio sources are paired, FREECOM 1 uses the audio source from which you last played music.
To switch to the other audio source:
1. Stop music playback from the current device (see Listening to Music on page 13).
2. Play music from the other device (see Listening to Music on page 13).
FREECOM 1 automatically remembers your last played device.
5.4 LISTENING TO FM RADIO (2018 MODELS ONLY)
To turn on the FMradio:
●Tap twice.
When you switch on your FMradio, the station that was playing when you last switched off resumes playing.
To turn off the FMradio:
●Press for 2 seconds.
To play a different preset station:
●Do one of the following:
●Tap for the next preset.
●Tap twice for the previous preset.
To scan available stations and select a station:
1. Tap and . The FMradio plays each station that it finds for several seconds.
2. When you hear a station you want to select, tap .
To store a scanned station in the active preset:
●Tap within 20 seconds of stopping the scan.
To set all presets efficiently using Cardo Community, see Configuring Your FM Radio through Cardo
Community (2018 models only) on page 11.
14

6. TROUBLESHOOTING
6.1 SOFT RESET
If your FREECOM 1 stops responding, reset it by either:
●Turning it off and then on again (see Switching Your Unit On/Off on page 6).
●Using the supplied USB cable, connect your computer or wall charger to the FREECOM 1 USBport for
30 seconds.
6.2 RESET PAIRING
This option deletes all paired devices.
To reset pairing:
●Press and for 5 seconds. The LEDflashes purple slowly five times, then the unit turns off.
6.3 RESET TO FACTORY SETTINGS
This option deletes all paired devices and all configuration settings.
To perform a factory reset:
1. Check that your FREECOM 1 is in Standby (see FREECOM 1 Modes and Events - LEDIndications on page
18).
2. Simultaneously press + + for 5 seconds. The LEDflashes purple slowly five times, then the unit
turns off.
6.4 FAQ
Additional answers to common problems can be found at www.cardosystems.com/faqs.
15

7. SUPPORT
For additional information:
:www.cardosystems.com
*[e-mail]
(USA and Canada: 1-800-488-0363 / International: [phone]
Multinational E-commerce companies and online auction websites are not authorized to sell Cardo products
and purchases from such sites are at your own risk. To receive warranty or customer service, you must
submit original receipts from authorized Cardo dealers.
Products that were imported from North America must be serviced in the USA.
16

8. GLOSSARY
Term/Abbreviation Description
A2DP Advanced Audio Distribution Profile (for music). A protocol for playing
music over Bluetooth.
AGC sensitivity AGC (Automatic Gain Control) automatically adjusts speaker volume
according to ambient noise and riding speed.
Language Voice announcements language.
VOX sensitivity Adjusts your microphone sensitivity for voice activation while you are
riding.
Unit FREECOM 1 device.
Device Mobile phone, GPS or music player.
17

APPENDIX A. FREECOM 1 MODES AND EVENTS -
LEDINDICATIONS
Your FREECOM 1 operates in various modes. Each mode consists of a group of features currently available for
your use. For example, when FREECOM 1 plays music, it will be in music playing mode, enabling features
related to playing music such as skipping to the next and previous tracks.
"Events" are considered to occur whenever you operate a feature and when FREECOM 1's responds. For
example, turning on music is an "event".
FREECOM 1's current mode is indicated by the unit LEDs. You also hear voice announcements on your unit for
mode changes and events.
The following table shows LEDindications for modes and events according to the current battery state.
LED Flashing Battery State Mode or Event
Blue Fast (3 times) Normal
Low Battery
Charging
●Power on
Blue Slow (repeating every 3 seconds) Normal ●Standby
Blue Slow twice (repeating slowly every 3
seconds)
Normal ●Incoming/outgoing call (mobile)
●Audio active (A2DP, GPS,
Feature/Settings menu)
Off Off Normal
Low Battery
●Off
Purple For 2 seconds Normal
Low Battery
Charging
●Mobile pairing successful
●Mobile connected
Purple Slow (5 times) Normal
Low Battery
●Reset pairing and factory reset
Purple/Red Purple twice slowly and red on Charging ●Incoming/outgoing call (mobile)
●Audio active (A2DP, GPS,
Feature/Settings menu)
Purple/Red Slow purple and red (repeating) Charging ●Standby
Red Slow twice (repeating slowly every 3
seconds)
Low Battery ●Incoming/outgoing call (mobile)
●Audio active (A2DP, GPS,
Feature/Settings menu)
Red Fast (repeating slowly every 3 seconds) Low Battery ●Standby
Red Fast (3 times) Normal
Low Battery
Charging
●Power off
Red Remains on Charging ●Power off
Red/Blue Alternating fast Normal
Low Battery
Charging
●Pairing Mobile 1
Red/Blue Alternating slow Normal
Low Battery
●Pairing GPS 1
Red/Green Alternating fast Normal
Low Battery
Charging
●Pairing Mobile 2
Red/Green Alternating slow Normal,
Low Battery
●Pairing GPS 2
Yellow 3 seconds Audio Kit or
Microphone not
Connected
© 2018 Cardo Systems
18

All rights reserved. Cardo, the Cardo logo and other Cardo marks are owned by Cardo and may be registered. All
other trademarks are the property of their respective owners. Cardo Systems assumes no responsibility for any
errors that may appear in this document. Information contained herein is subject to change without notice.
The unit weighs 35 g (1.2 oz).
19