Cardo Systems FREECOM 1 User manual

For easy reference while on the road, download the Pocket Guide from cardosystems.com/quick-guides/.
This is version 1.0 of the FREECOM 1 Manual. The latest version of the manuals in your preferred language and various
tutorials can be found at cardosystems.com/product-manuals/.
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CONTENTS
1. Introduction 4
2. Charging the FREECOM 1 5
3. Getting Started 6
3.1 Getting to Know Your FREECOM 1 6
3.2 Switching Your Unit On/Off 6
3.3 Different Ways to Operate Your FREECOM 1 6
3.4 Basic Functions 6
3.5 Pairing Your Unit to Bluetooth Devices 7
4. Before You Ride 9
4.1 Configuring Your FREECOM 1 through the SmartSet App 10
4.1.1 Configuring Your FREECOM 1 Basic Settings through the SmartSet App 10
4.2 Configuring Your FREECOM 1 through Cardo Community 11
4.2.1 Installing the Cardo Updater on Your Computer 11
4.2.2 Configuring Your FREECOM 1 Basic Settings through Cardo Community 12
4.3 Using Parallel Audio Streaming 12
4.4 Audio Source Priorities 13
4.5 Setting the Default Mobile Phone 13
4.6 Checking Battery Status through the SmartSet App 14
5. On the Road 15
5.1 Making and Receiving Phone Calls 15
5.1.1 Making Phone Calls 15
5.1.2 Answering Phone Calls 15
5.1.3 Rejecting Phone Calls 15
5.1.4 Ending Phone Calls 15
5.1.5 Toggling Between Two Calls on Two Mobile Phones Paired to Your Unit 15
5.1.6 Disconnecting the Current Call and Switching To The Second Call 16
5.1.7 Listening to Music 16
6. Troubleshooting 18
6.1 Soft Reset 18
6.2 Reset Pairing 18
6.3 Reset to Factory Settings 18
6.4 FAQ 18
7. Support 19
8. Glossary 20
Appendix A. FREECOM 1 Modes and Events - LEDIndications 21
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1. INTRODUCTION
Thank you for choosing the Cardo FREECOM 1 Bluetooth® communication and entertainment system for motorcycle
helmets.
This Manual describes the features of your FREECOM 1 and how to use them.
We wish you a great FREECOM 1 experience and encourage you to write to us at [e-mail]
regarding any questions, suggestions or comments you may have.
If you have not yet installed the FREECOM 1 unit in your helmet, please install it as described in the Installation Guide
provided in the package.
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2. CHARGING THE FREECOM 1
Make sure that your FREECOM 1 battery is charged for at least 4 hours before initial use.
To charge the FREECOM 1:
1. Using the supplied USB cable, connect your computer or wall charger to the FREECOM 1 USBport.
●Charging with the wall charger is faster than via a computer USB port.
●Charging your unit switches it off automatically. To use your unit while it is being charged, switch it on. (see
Switching Your Unit On/Off on page 6).
During charging, the LED indicates charging status as follows:
●red LED on - charging
●red LED off - charging complete
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3. GETTING STARTED
3.1 GETTING TO KNOW YOUR FREECOM 1
3.2 SWITCHING YOUR UNIT ON/OFF
To switch your FREECOM 1 on:
●Press and for 1 second. The speaker plays an ascending tone and a voice message "Hello FREECOM 1".
In all battery states, the LED flashes blue three times repeatedly, confirming that your FREECOM 1 is on.
To switch your FREECOM 1 off:
●Tap and .
In all battery states, the LED flashes red three times repeatedly, confirming that your FREECOM 1 is switching off.
The speaker plays a descending tone and a voice message "Goodbye".
Connecting your unit to a charger switches off the unit.
3.3 DIFFERENT WAYS TO OPERATE YOUR FREECOM 1
You can operate the various features by any of the following methods:
●Pressing a button or combination of buttons on the unit.
●Using the SmartSet app on your mobile device (once it is paired with the unit).
LEDs, tones and voice announcements guide you while using the functions of your FREECOM 1, as described in
FREECOM 1 Modes and Events - LEDIndications on page 21.
This manual describes the most suitable method or methods to operate each feature.
3.4 BASIC FUNCTIONS
To turn the volume up for current audio source:
●Tap .
With each tap, a louder tone is played on the speaker until you reach the maximum volume, as indicated by the
maximum volume tone.
To turn the volume down for current audio source:
●Tap .
With each tap, a quieter tone is played on the speaker until you reach the minimum volume, as indicated by the
minimum volume tone.
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To mute the microphone completely and lower the speaker volume to the minimal level when an audio source is active:
●Tap and .
A descending tone is played on the speaker.
Automatic Gain Control (AGC) adjusts your speaker volume according to ambient noise and riding speed. To
adjust AGC sensitivity, see Configuring Your FREECOM 1 Basic Settings through the SmartSet App on page 10.
3.5 PAIRING YOUR UNIT TO BLUETOOTH DEVICES
Your FREECOM 1 has two Bluetooth channels for connection to Bluetooth devices such as mobile phones, GPS
devices and Bluetooth music players with A2DP.
To connect your FREECOM 1 to a Bluetooth device, you must first pair them while in Standby (see FREECOM 1 Modes
and Events - LEDIndications on page 21). Once paired, they automatically recognize each other whenever they are
within range.
If you are pairing more than one device, Cardo recommends that you pair the mobile phone to channel 1, and the
additional device (such as GPS, music player or additional mobile phone) to channel 2.
To pair Bluetooth channel 1 to a mobile phone:
1. Enable Bluetooth on the mobile phone.
2. Press for 5 seconds. The LED flashes red and blue.
3. Search for Bluetooth devices on your mobile phone as described in your phone's instructions.
4. After a few seconds the phone lists your FREECOM 1. Select it.
5. If prompted for a PIN or Passkey, enter 0000 (four zeros).
6. The phone confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
To pair Bluetooth channel 2 to another Bluetooth device:
1. Enable Bluetooth on the device (such as mobile phone, GPS device, music player).
2. Press for 5 seconds. The LED flashes red and blue.
3. Tap twice. The LED starts flashing red and green.
If you are pairing a GPS device, make sure you perform the next step.
4. If you are pairing a GPS device, tap . The LED flashes slower.
5. On the device you are pairing, search for Bluetooth devices (as described in its instructions).
6. After a few seconds the device lists your FREECOM 1. Select it.
7. If prompted for a PIN or Passkey, enter 0000 (four zeros).
8. The device confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
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●If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
●If you have paired two different mobile phones directly to your FREECOM 1, set one as default for making
calls (see Setting the Default Mobile Phone on page 13).
●Not all Bluetooth mobile phones broadcast Bluetooth Stereo music (A2DP), even if the phone has an MP3
player function. Consult your mobile phone’s user manual for more information.
●Not all Bluetooth GPS devices allow connection to Bluetooth audio devices. Consult your GPS User Manual for
more information.
To cancel the pairing process:
●Press for 2 seconds. The LED stops flashing red and blue or red and green.
To reset all Bluetooth device pairing:
●Press and for 5 seconds.
In all battery states, the LED flashes purple slowly five times, confirming that pairing has been reset.
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4. BEFORE YOU RIDE
Get the most out of your FREECOM 1 by changing the settings and customizing your unit according to your own
personal preferences, using either of the following methods:
●SmartSet App on iOS / Android (see Configuring Your FREECOM 1 through the SmartSet App on page 10).
●Cardo Community on Windows / Mac - minimum requirements - Windows® 7 / Mac OS X 10.8 (see Configuring
Your FREECOM 1 through Cardo Community on page 11).
●Unit buttons.
Cardo recommends customizations and settings before getting out on the road.
Object Default Value Description SmartSet App
(iOS/Android)
Cardo
Community
AGC sensitivity
(Off/Low/Medium/High)
Medium AGC automatically adjusts speaker
volume according to ambient noise
and riding speed. For example, when
set to Low, higher ambient noise will
cause the volume increase to kick in
at a higher level.
ü ü
Background Audio Level N/A Sets the background audio volume
when parallel audio streaming is on
(see Parallel audio streaming
(Enable/Disable) below).
ü û
Bluetooth friendly name FREECOM 1 Sets the name that appears on your
phone while pairing and in the
SmartSet app.
ü ü
Download the latest
firmware upgrade
N/A Stay up-to-date by downloading
software updates whenever a new
version is available (, see Configuring
Your FREECOM 1 Basic Settings
through Cardo Community on page
12.
û ü
Language According to
Your Region
Voice announcements language (see
"Spoken Status Announcements"
below).
To select a language that is not in
your region, you must first change
your region through Cardo
Community.
ü ü
Mobile priority Mobile 1 If you paired your unit to two mobile
phones, you must set one of them as
the default phone for outgoing calls.
ü û
Parallel audio streaming
(Enable/Disable)
Enable You can hear two audio sources
simultaneously. For example, hear
GPS while listening to music.
Limitations may apply when using
certain iOS devices.
ü ü
Set speed dial numbers Empty Pre-set phone numbers for automatic
dialing.
ü
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Object Default Value Description SmartSet App
(iOS/Android)
Cardo
Community
Spoken Status
Announcements
(Enable/Disable)
Enable Voice announcements inform you to
whom or to what device you are
connected.
ü ü
VOX sensitivity
(Low/Medium/High)
Medium Adjusts your microphone sensitivity
for voice activation while riding. For
example, in high ambient noise
situations, setting VOX sensitivity to
low requires speaking loudly.
ü ü
AGC performance varies based on environmental conditions, including riding speed, helmet type and ambient
noise. For improved performance, minimize the wind impact on the microphone by closing the visor and using the
large microphone sponge.
4.1 CONFIGURING YOUR FREECOM 1 THROUGH THE SMARTSET APP
You can configure your FREECOM 1 through your mobile phone by installing the SmartSet app available at Google
Play Store and Apple App Store.
The minimum operating system requirements for the SmartSet app are:
●Android: 4.0 and higher
●IOS: 8 and higher
4.1.1 CONFIGURING YOUR FREECOM 1 BASIC SETTINGS THROUGH THE SMARTSET APP
To configure your FREECOM 1 through the SmartSet app:
1. Make sure that your unit is paired to the mobile device on which the SmartSet app is installed.
2. Open the SmartSet app and tap :
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3. The following screen appears.
4. Use the appropriate menu to configure your FREECOM 1 settings:
●- FREECOM 1 features:
Group Description/Options
MY DEVICE ●Change Device Name.
LANGUAGE ●Set Language.
Spoken Status Announcements ●Enable/disable.
VOX ●Enable/disable VOXActivation.
●Set VOX Sensitivity (low, medium, or high).
AGC ●Enable/disable AGCActivation.
●Set AGCSensitivity (low, medium, or high).
FEATURES ●Enable/disable Parallel Audio Streaming.
Reset to Factory ●Resets the unit to factory defaults.
●- manage devices.
●- sets the level for each audio source (mobile phone, music, announcements, parallel audio
streaming).
●- SmartSet app preferences and general information.
●-FAQ, email Cardo SUPPORT,FEEDBACK.
4.2 CONFIGURING YOUR FREECOM 1 THROUGH CARDO COMMUNITY
You can configure your FREECOM 1 unit by connecting the unit to a computer with the supplied USBcable and
running the Cardo Updater while your computer is connected to the Cardo Community website.
The minimum operating system requirements for the Cardo Updater are:
●Windows® 7
●Mac OS X 10.8
4.2.1 INSTALLING THE CARDO UPDATER ON YOUR COMPUTER
To install the Cardo Updater on your computer:
1. Go to http://cardosystems.com/cardo-community/, register and login.
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2. Download the Cardo Updater from the provided link and install it on your computer.
4.2.2 CONFIGURING YOUR FREECOM 1 BASIC SETTINGS THROUGH CARDO COMMUNITY
To configure your FREECOM 1 through the Cardo Community:
1. Run the Cardo Updater.
2. Using the supplied USBcable, connect your unit to the computer USB port.
3. If this is the first time you are connecting your unit, the Edit my Profile screen appears. Click SETTINGS.
4. The GENERALSETTINGS window appears:
5. Set your preferred options for each feature and refer to the provided explanations as a guide.
If a new firmware version is available, follow the instructions on the screen to update your FREECOM 1 with the
latest features.
4.3 USING PARALLEL AUDIO STREAMING
With parallel audio streaming, you can hear GPS instructions during a mobile call or while listening to music.
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Limitations may apply when using certain iOS devices.
Your FREECOM 1 sets the various audio sources to either foreground (volume remains the same) or background
(volume reduced) as described in the following table:
Mobile Phone 1/2 GPS Music
Foreground Foreground
Foreground Background
Foreground1
1If you play music only, the music volume is not reduced.
In some cases, parallel audio streaming may not work properly due connected device limitations (music player or
GPS navigator). For more information, see FAQ on page 18.
To configure parallel audio streaming:
●SmartSet app - see Configuring Your FREECOM 1 Basic Settings through the SmartSet App on page 10.
●Cardo Community - see Configuring Your FREECOM 1 through Cardo Community on page 11.
4.4 AUDIO SOURCE PRIORITIES
If Parallel Audio Streaming is disabled, FREECOM 1 manages the audio sources you hear through the speakers
according to the following audio source priorities.
Priority Audio Source
Higher Priority
↑
Lower Priority
Mobile phone, GPS device instructions
Music
During a mobile phone call (when Parallel Audio Streaming is disabled), GPS device instructions temporarily mute
the mobile phone. If music is playing and you accept an incoming phone call, the music stops.
4.5 SETTING THE DEFAULT MOBILE PHONE
If you paired your unit to two mobile phones, you must set one of them as the default phone for outgoing calls.
To set the default phone through the SmartSet app:
1. Confirm your unit is in Standby mode (LED flashes slowly).
2. Open the SmartSet app and tap :
3. Tap .
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4. Tap PRIORITY for the default mobile phone.
To set the default phone through the unit:
●During a mobile call, press for 5 seconds.
4.6 CHECKING BATTERY STATUS THROUGH THE SMARTSET APP
Battery Status on Your Mobile Phone
If you installed the SmartSet app on your mobile phone, the unit battery indicator appears in the SmartSet app
bottom right-corner, as well as in the notification bar.
If your FREECOM 1 battery level reaches 20%, you hear a battery status voice announcement warning you that your
battery is low.
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5. ON THE ROAD
5.1 MAKING AND RECEIVING PHONE CALLS
You can use your mobile phone normally to make and receive phones while paired to your FREECOM 1.
5.1.1 MAKING PHONE CALLS
You cannot make phone calls during mobile calls.
To make a phone call through the unit buttons:
●With your mobile phone's voice dialing - tap and .
●Dialing the default speed dial number - tap three times.
●Redialing the last number called - press for 2 seconds .
To make a phone call through the SmartSet app:
●In the SmartSet app, tap Phone then do either of the following:
●tap REDIAL.
●tap VOICEDIAL.
5.1.2 ANSWERING PHONE CALLS
To answer a phone call through the unit buttons:
●Tap or .
To answer a phone call through VOX:
●Say a word loudly.
5.1.3 REJECTING PHONE CALLS
To reject a phone call through the unit buttons:
●Press for 2 seconds.
5.1.4 ENDING PHONE CALLS
To end a phone call through the unit buttons:
●Tap .
To end a phone call through the SmartSet app:
1. In the Home screen, tap PHONE.
2. Press ENDCALL.
5.1.5 TOGGLING BETWEEN TWO CALLS ON TWO MOBILE PHONES PAIRED TO YOUR UNIT
Your FREECOM 1 can toggle between two calls on two mobile phones when both mobile phones are paired to your
unit.
To toggle between two calls on two mobile phones through the unit buttons:
●Tap twice.
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5.1.6 DISCONNECTING THE CURRENT CALL AND SWITCHING TO THE SECOND CALL
To disconnect the current call and switch to the call on the second phone when two mobile phones are paired to your unit, through
the unit buttons:
●Tap .
5.1.7 LISTENING TO MUSIC
To start music streaming from your paired device, do one of the following:
●To use the unit buttons: tap .
●To use the SmartSet app: tap MUSIC.
To stop music streaming, do one of the following:
●To use the unit buttons: press for 2 seconds.
●To use the SmartSet app: on the MUSIC screen, tap .
To skip to the next track (while streaming music), do one of the following:
●To use the unit buttons: tap .
●To use the SmartSet app: on the MUSIC screen, tap .
To skip to the previous track (while streaming music), do one of the following:
●To use the unit buttons: tap twice.
●To use the SmartSet app: on the MUSIC screen, tap .
To forward auto scan tracks (while streaming music) and then play your desired track, do one of the following:
●To use the unit buttons:
a. Tap and . Forward scan plays a few seconds of each track.
b. When you hear a track that you want to play, tap or use VOX.
●To use the SmartSet app:
a. On the MUSIC screen, under MUSIC SCAN, tap . Forward scan plays a few seconds of each track.
b. When you hear a track that you want to play, on the MUSIC screen, under MUSIC SCAN, tap .
c. When you hear a track that you want to play, tap or use VOX.
To backward auto scan tracks (while streaming music) and then play your desired track:
●To use the SmartSet app:
a. On the MUSIC screen, under MUSIC SCAN, tap . Backward scan plays a few seconds of each track.
b. When you hear a track that you want to play, on the MUSIC screen, under MUSIC SCAN, tap .
5.1.7.1 SWITCHING MUSIC SOURCES
If two music (A2DP) audio sources are paired, FREECOM 1 uses the audio source from which you last played music.
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To switch to the other audio source:
1. Stop music (A2DP) playback from the current device (see Listening to Music on page 16).
2. Play music (A2DP) from the other device (see (see Listening to Music on page 16)).
FREECOM 1 automatically remembers your last played device.
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6. TROUBLESHOOTING
6.1 SOFT RESET
If your FREECOM 1 stops responding, reset it by either:
●Turning it off and then on again (see Switching Your Unit On/Off on page 6).
●Using the supplied USB cable, connect your computer or wall charger to the FREECOM 1 USBport for 30
seconds.
6.2 RESET PAIRING
This option deletes all paired devices.
To reset pairing:
●Press and for 5 seconds.
6.3 RESET TO FACTORY SETTINGS
This option deletes all paired devices and all configuration settings.
To perform a factory reset through the unit, do one of the following:
●To use the unit buttons:
a. Check that your FREECOM 1 is in Standby (see FREECOM 1 Modes and Events - LEDIndications on page 21).
b. Simultaneously press + + for 5 seconds
●To use the SmartSet app:
a. Check that your FREECOM 1 is in Standby (see FREECOM 1 Modes and Events - LEDIndications on page 21).
b. Open the SmartSet app and tap .
c. Tap Settings.
d. Tap Reset to Factory.
6.4 FAQ
Additional answers to common problems can be found at www.cardosystems.com/faqs.
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7. SUPPORT
For additional information:
:www.cardosystems.com
*[e-mail]
(USA and Canada: 1-800-488-0363 / International: [phone]
Multinational E-commerce companies and online auction websites are not authorized to sell Cardo products and
purchases from such sites are at your own risk. To receive warranty or customer service, you must submit original
receipts from authorized Cardo dealers.
Products that were imported from North America must be serviced in the USA.
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8. GLOSSARY
Term/Abbreviation Description
A2DP Advanced Audio Distribution Profile (for music). A protocol for playing music
over Bluetooth.
AGC sensitivity AGC (Automatic Gain Control) automatically adjusts speaker volume
according to ambient noise and riding speed.
Device Mobile phone, GPS or music player.
Language Voice announcements language.
Unit Cardo or non-Cardo Bluetooth Communication system.
VOX sensitivity Adjusts your microphone sensitivity for voice activation while you are
riding.
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