CareCo Augusta User guide

Rise Recliner Chairs
CareCo (UK) Ltd
Hubert Road
Brentwood
Essex
CM14 4JE
OWNERS HANDBOOK

Congratulations on the purchase of your new CareCo Rise Recliner Chair.
We have combined cutting edge technology with attractive design to create the most
comfortable rise recliner chair available.
Provided your chair is maintained and operated in accordance with this manual, it
should last for many years and will assist you, with comfort, when sitting or rising to
stand.
The positioning of a recliner chair is important. The moving parts must not be
obstructed by walls or other objects. The optimum distance from walls or furniture
is set out in this manual however, should you require any assistance, please contact
our Customer Services Department on 0845 611 8022 or email: [email protected].
Please read this manual thoroughly before using your chair. If you have any doubts
about warnings or instructions, or do not understand the controls, contact our
Customer Services Department via the contact details above for a full explanation.
If you think your chair may be damaged, do not use it and contact CareCo for advice.
We suggest that you keep this manual in a safe place. It contains essential
information regarding the operation of your chair.
CareCo (UK) Ltd. Customer Services: 0845 611 8022
Hubert Road Fax: [phone]
Brentwood
Essex
CM14 4JE
www.careco.co.uk
For more information about our products and services or to send us your comments,
please visit our website at www.careco.co.uk or email: [email protected]
Welcome
Contact

ASSEMBLY INSTRUCTIONS – SINGLE MOTOR
ASSEMBLY INSTRUCTIONS – DUAL MOTOR
ASSEMBLY INSTRUCTIONS – HEAT & MASSAGE
REMOTE CONTROL – SINGLE MOTOR HANDSET
REMOTE CONTROL – DUAL MOTOR HANDSET
REMOTE CONTROL – HEAT & MASSAGE HANDSET
POSITIONING YOUR CHAIR
GETTING SEATED
SAFE SEATING POSITION
HAZARD AREAS
UPHOLSTERY CARE & MAINTENANCE
GENERAL TROUBLE-SHOOTING GUIDE
ENGINEER’S CHECK LIST
DISPOSAL & RECYCLING
TECHNICAL SPECIFICATION
GUARANTEE INFORMATION
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Contents

1. ASSEMBLY INSTRUCTIONS – SINGLE MOTOR
a) Remove all packaging from the chair base unit and backrest. Carefully unpack
all other items and ensure all parts are there.
b) If castors are required: two lockable castors (for rear of chair) and two normal
castors (for front of chair) are provided. Remove from packaging. Unscrew the lock-
ing nut from the top of the castor and feed through the designated hole on the under-
side of the chair. Re-apply the locking nut and fasten securely
Warning! Castors secure the chair but do not lock the chair in place. Castors
may not work as well on carpets or rugs with heavy tufting.
c) Slide the backrest into the base using the guides on the sides of the backrest.
When the base unit’s protruding prongs are in the guides on either side of the
backrest, push down on the backrest to ‘click’ this into place.
Locking
castors on
rear of chair.

1. ASSEMBLY INSTRUCTIONS – DUAL MOTOR
a) Remove all packaging from the chair base unit and backrest. Carefully unpack
all other items and ensure all parts are there.
b) If castors are required: two lockable castors (for rear of chair) and two normal
castors (for front of chair) are provided. Remove from packaging. Unscrew the lock-
ing nut from the top of the castor and feed through the designated hole on the under-
side of the chair. Re-apply the locking nut and fasten securely
e) Seal fabric from the bottom of the
backrest to the base of the chair
using the Velcro strips.
f) Move the chair in the desired position within the room (see section on
‘Positioning Your Chair’) then put your feet up, relax and enjoy!
d) Check that the handset is plugged into
the motor. If not, connect as per diagram
below.
Locking
castors on
rear of chair.

f) Move the chair in the desired position within the room (see section on
‘Positioning Your Chair’) then put your feet up, relax and enjoy!
Warning! Castors secure the chair but do not lock the chair in place. Castors
may not work as well on carpets or rugs with heavy tufting.
c) Slide the backrest into the base using the guides on the sides of the backrest.
When the base unit’s protruding prongs are in the guides on either side of the
backrest, push down on the backrest to ‘click’ this into place.
e) Seal fabric from the bottom of the
backrest to the base of the chair
using the Velcro strips.
d) Check that the handset is plugged into
the motor. If not, connect as per diagram
below.
1. ASSEMBLY INSTRUCTIONS – HEAT & MASSAGE
a) Remove all packaging from the chair base unit and backrest. Carefully unpack
all other items and ensure all parts are there.

Warning! Castors secure the chair but do not lock the chair in place. Castors
may not work as well on carpets or rugs with heavy tufting.
c) Slide the backrest into the base using the guides on the sides of the backrest.
When the base unit’s protruding prongs are in the guides on either side of the
backrest, push down on the backrest to ‘click’ this into place.
b) If castors are required: two lockable castors (for rear of chair) and two normal
castors (for front of chair) are provided. Remove from packaging. Unscrew the lock-
ing nut from the top of the castor and feed through the designated hole on the under-
side of the chair. Re-apply the locking nut and fasten securely
Locking
castors on
rear of chair.

f) Seal fabric from the bottom of the
backrest to the base of the chair
using the Velcro strips.
g) Move the chair in the desired position within the room (see section on
‘Positioning Your Chair’) then put your feet up, relax and enjoy!
2. REMOTE CONTROL – SINGLE MOTOR HANDSET
There are various types of hand controls depending upon the model of chair you
have chosen. Before using the controls please read this important information.
e) At the rear of the chair, connect the base and backrest heat and massage
functions together by connecting the internal wires (these wires will be loosely
protruding from the bottom of the backrest and will be at the rear of the base).
1. Small Black: Power
2. Red: Heat
3. White: Massage
4. Large Black: Heat & Massage Handset
Cable Functions
1.
2.
3.
4.
d) Check that the handset is
plugged into the motor. If not,
connect as per diagram to
the left.

Warning! All handsets are tted with a Quick Release cable connection (located in
the pocket of your chair) that enables the handset to be removed if faulty, or if you
wish to prevent unauthorised use of your chair. Take care when re-connecting the
handset to ensure the locking cap is in place and the cable is secure.
a) Lowers/Closes footrest and lifts chair.
b) Lifts/Opens footrest and lowers chair.
c) Lowers/Opens backrest.
d) Lifts/Closes backrest.
2. REMOTE CONTROL – DUAL MOTOR HANDSET
Push the left-hand button and the chair will rise and automatically stop. Push the
right-hand button and the chair will lower. When the chair reaches the sitting position
it will automatically go into the recline position. If you continue to press this button
the backrest will lower and the footrest will rise. The chair will automatically stop.
To stop the chair at any time simply release the button that is being pressed.
Warning! Never press both buttons together as this will damage your chair
Dual Motor
Controller Design 1
Dual Motor
Controller Design 2
d
c
a
b
a
c
b
d
Opens Footrest/
Lowers Backrest/
Lowers Chair
Opens Footrest/
Lowers Backrest/
Lowers Chair
Closes Footrest/
Lifts Backrest/
Lift Chair
Closes Footrest/
Lifts Backrest/
Lift Chair
a
aaa
b
b
b
b

c) INTENSITY: Controls the intensity of the vibrations and can be used during any
mode. A light will turn on under high, mid and low to indicate which mode its in, to
change press the intensity button. When turned on it automatically starts on Mid.
d) HEAT: Press the heat button to turn on a 15 minute cycle. Press again to turn off.
e) SHOULDER, SEAT, BACK, LEG: Press any part of the body (Shoulder / Seat /
Back / Leg) to massage that part of the body at any given time.
Warning! Massage & Heat function should only be used for a maximum of 30
minutes at a time with a minimum of 15 minutes resting period in between. Should
the handset or functions begin to over heat turn off and unplug the device and call
CareCo’s customer service.
Warning! Never leave the chair unattended with the power on.
Warning! Should the heating become uncomfortably hot even when on the LO
setting, switch off at the mains and contact CareCo Customer Services.
Warning! Should the vibration not stop when commanded or malfunction in any way
switch off at the mains and contact CareCo Customer Services.
Please Note: The massage functions are simulated by a relaxing and gentle
vibration. To feel the full benet of these functions the heat and massage mechanism
is placed close to surface under the fabric, this is to maximise the features which the
Heat & Massage system provide.
Each massage cycle lasts for 15 minutes.
a) MODE: Controls the vibration function/cycles on different parts of the body. When
turned on the function is automatically set to MODE #1 with Mid intensity.
b) ON/OFF: Press the on button to run a cycle of 15 minutes on the massage
function. An amber light will turn indicate when function is on. Press again to turn off.
2. REMOTE CONTROL – HEAT & MASSAGE HANDSET
Chair Position
Controller
Button Functions
as per Dual Motor
Handset above.
Heat & Massage
Controller

3. POSITIONING YOUR CHAIR
If you wish to move the chair for cleaning or for a more comfortable position, please
follow the instructions below. Remember to position a telephone within reach so you
can call for help in an emergency.
• Make sure there is enough space behind the headrest for it to fully recline.
• If the backrest hits an object such as a wall it will damage the mechanism.
• Beware of trip hazard when positioning the power lead. A lead protector should
be used where it is exposed.
• Level the chair by adjusting the feet.
• If the pile of the carpet is thick ensure that the footrest does not catch on the
carpet. If it does, raise the chair by using the foot adjusters.
Before using your chair ensure that the cable appears undamaged and it does not
pose a trip hazard.
Ensure all cables are clear of the mechanism and that the chair isn’t situated
on top of any cables prior to use.
4. GETTING SEATED
Before you operate the controls, ensure that children and pets will not be trapped,
and that the chair is not obstructed in any way.
• Stand close to the chair – press the UP/RISE button on the remote control and
raise the chair to a comfortable height.
• Position yourself in the centre of the chair, ensure you are stable then reach
back until you feel both armrests. Then lower yourself into the seat.
• Once you are supported by the chair, press the DOWN/LOWER button and
lower yourself to a sitting position. When the chair has stopped moving release the
button.
Warning! Always ensure that the castors (if tted) are in the correct position before
getting in or out of the chair.
Warning! When the chair is in the raised position, do not drop heavily onto it but
lower yourself gently. A severe impact could damage the mechanism.

a) Correct position: Sit centrally with arms on the chair.
b) Incorrect position: This will place excessive strain on the mechanism plus the
body is unstable.
c) Using the chair to stand.
• Press the UP/RISE button and the chair will raise. Remember to keep in the
central position in the chair.
• When you have reached a position which is easy for you to stand or get out of
the chair, release the button.
• Press the DOWN/LOWER position to lower the chair back to its conventional
position.
• Store the control in the pouch provided.
If you are not using the chair, it should not be left in the UP or RECLINED position.
When the chair is in the sitting position it can of course be used as a normal piece of
furniture.
Warning! Before operating the controls ensure that children and pets will not be
trapped and that the chair is not obstructed in any way. Do not attempt to get out of
the chair with the footrest in the raised position – the mechanism may be damaged
by putting too great a weight on it.
6. HAZARD AREAS
Warning! When the chair and footrest are raised, keep the indicated areas clear
of pets, children, bags or any obstruction (see images above). Always ensure that
cables or tubes are not trapped in any part of the moving mechanism. When posi-
tioning supporting medical devices, make sure they cannot be damaged by the move-
ment of the chair, or displaced in such a way to result in damage to cables or tubes.
5. SAFE SEATING POSITION
The chair is a lifting device and it is important that you are positioned correctly in the
chair when rising and lowering. If the correct body position is not maintained there is
a risk of injury or damage to the chair. The central position should be used either in
the standing or sitting mode.
a. b. c.

7. UPHOLSTERY CARE & MAINTENANCE
Caring for Leather & Bonded Leather Upholstery
Do not over expose leather or bonded leather to sunlight.
Leather and bonded leather furniture must be properly cleaned to keep free of dust
and dirt. Please dust frequently and occasionally wipe over with a damp, soft cloth.
Let the furniture dry thoroughly before use.
Never use a coloured cloth to clean leather or bonded leather. Colour may transfer
from the cloth to the furniture.
Never use any type of harsh cleaner – especially alcohol-based products.
Spots & Spills
Blot excess liquid immediately with a clean absorbent cloth or sponge. If necessary,
use clear, lukewarm water and gently wipe the spill. Dry with a clean cloth and allow
to air dry. Do not dry wet areas with hair dryers etc.
Stubborn Spots & Stains
For most leather or bonded leather furniture, use a mild solution, such as Neutrogena
or Ivory liquid soap, with lukewarm water on a soft cloth. Always clean a small hid-
den sample area rst and clean gently (no rm pressure).
After cleaning, rinse and dry naturally. For natural leather, blot excess liquid immedi-
ately with a clean absorbent cloth. Stains should disappear eventually.
Do Not Use
Saddle soaps, oils, abrasive cleaners, soaps, furniture polish, oils, varnish or ammo-
nia water should not be used on leather or bonded leather. The leather has already
been permanently preserved in the tanning process and needs no maintenance other
than the simple cleaning recommended.
Note: Please be aware that certain household chemicals and personal care products
can have an adverse effect on the leather. This includes the products listed above
and also hair preparations, some skincare preparations, room sprays etc., plus some
strong medications.
Cleaning Fabric Upholstery
In all cases remove excess spillage immediately using a clean white absorbent cloth
or paper roll. Blot the stained area so that the fabric is as dry as possible. If the fab-
ric is stained, use a damp cloth moistened with a diluted disinfectant cleaning agent.
Clean a small hidden sample area rst in case it discolours the fabric.
Warning! Always disconnect the chair from the mains before cleaning it, and do not
reconnect it until you are sure it is completely dry. Never allow water to get into the
electrics.

Maintenance: The chair is designed to be virtually maintenance free but we do
advise that it is checked once every 12 months. Contact Care Co Customer Services
on 0845 611 8022 or email: [email protected] to arrange a service. On no account
should an unqualied person attempt any repairs or maintenance.
8. GENERAL TROUBLE-SHOOTING GUIDE
• Chair will not lift
1. Check the chair is plugged into an electrical outlet and that the outlet is
switched on.
2. Check the cable is not damaged. Check the fuse in the plug. Check the house
fuse is in order. If fuses blow after being replaced, do not use the chair but
unplug it and contact Care Co Customer Services.
3. Continuous use of the chair mechanism over a short period will overheat the
motor. This will trip the safety switch and the chair will not work. Wait for 10 to
15 minutes and the switch will reset. The chair will now operate again. If it fails
to operate contact Care Co Customer Services.
• Noises
All motors hum and vibrate slightly, this is normal. There are many moving parts
and you may hear noises when operating the chair. However, if the noise is
excessive, contact CareCo Customer Services.
• Motor hums but will not lift
Contact CareCo Customer Services as there could be a mechanical failure.
• Motor keeps running and will not shut off
Turn off the power and contact CareCo Customer Services.
• Hot smells or smoke
Disconnect the chair by unplugging at the mains, take re safety precautions and
contact CareCo Customer Services.
Warning! If you are uncertain about your chair and the way it is working, unplug it
and contact CareCo Customer Services ([email protected]) 0845 611 8022.
9. ENGINEER’S CHECK LIST
Warning! Always disconnect the chair from the mains before disassembling to avoid
an electrocution hazard.

Warning! Springs can cause injury. Be aware that the exposed parts of the
mechanism may move quickly and trap ngers or limbs.
• Inspect all wiring and connections in the transformer/mains unit and remote
control.
• Check mechanism is working correctly and is level when raising/lowering.
• Ensure the chair is on level ground and the feet are adjusted correctly.
• Check the footrest does not touch the carpet or rug as it retracts.
• Check there are no signs of spillage on the chair – if contamination is
suspected inspect the electrical system below the seat.
• Check whether the seat cushion is worn on one side – this indicates the
incorrect positioning of the person when raising/lowering.
• Check the motor is quiet.
• Check the runners are lubricated and running true.
• If there is stickiness of the mechanism when operating this could indicate
damaged bearings.
• Ensure nothing has been left down the sides of the armrests which may cause
the chair to jam.
• Check that there are no obstructions under the chair. Check the functioning of
the Hazard Sensor system (if tted).
• If the backrest is marked this indicates that the chair has been in contact with a
wall or obstruction.
• If the chair is tted with the heating and massage option, check the safety of
the electrical system before checking for correct functioning. In particular
check for any cable damage and signs of over-heating and replace parts as
necessary.
• Check all functions of the remote control work correctly, including the battery
back up. Replace the back-up batteries with those meeting the specication.
Before signing off the maintenance check, correct all deciencies, replacing covers
and parts as necessary.
10. DISPOSAL & RECYCLING
When you dispose of your chair, contact your local waste disposal agency for advice.
The chair must be disposed of in accordance with the local and national statutory
regulations.

11. TECHNICAL SPECIFICATION
Weight limits of the CareCo range of Lift and Recliner Chairs is shown below. Do not
exceed these limits either by the weight of the person or by having pets, children or
other items on your lap when operating the chair.
For battery back-up use two high quality batteries such as Duracell Plus 9v Alkaline
MN 1604 or equivalent)
Weight Limit in kg
150 kg
135 kg
135 kg
135 kg
135 kg
160 kg
160 kg
160 kg
133.5 kg
133 kg
Weight Limit in st
23 st 9 lbs
21 st 9 lbs
21 st 9 lbs
21 st 9 lbs
21 st 9 lbs
25 st 3 lbs
25 st 3 lbs
25 st 3 lbs
21 st 1 lbs
21 st 0 lbs
All chairs are for domestic use only. CareCo (UK) Ltd can offer certain chairs for
contract use / medium hazard. Please contact Customer Services (cs@careco.
co.uk) 0845 611 8022. The footrest is designed to support up to a maximum weight
of 45lbs (20kg) for models with a maximum weight capacity of up to 375lbs (170kg).
12. GUARANTEE INFORMATION
12 Month Guarantee
CareCo (UK) Limited (the ‘Company’) guarantees its products against defects in
materials and workmanship under normal use for a period of one year from the date
of purchase by the original retail purchaser (the ‘Guarantee Period’). If a defect
arises and a valid claim is received with the Guarantee Period, at its discretion, the
Company may:-
1 Repair the defect at no charge, using new or replacement parts;
2 Replace the defective part with a new part or a part that is either the same as, or
functionally equivalent to, the original part;
3 Replace the product with a new product which is the same as, or at least
Model
Augusta
Virginia
Virginia D
Oslo
Oslo D
Cromwell
Lynton
Wellington
Kenmure
Sutton

functionally equivalent to, the original product; or
4 Refund the purchase price of the product.
A replacement product or part assumes the time remaining on the Guarantee Period
of the original product or 30 days from the date of replacement or repair, whichever
provides longer coverage. When a product or part is exchanged, any replacement
item becomes the property of the consumer and the replaced item becomes the
Company’s property. When a refund is given, the product for which the refund is
provided must be returned to the Company and becomes the Company’s property.
Exclusions & Limitations
The Guarantee does not apply to the following:-
1 Damage caused by accident, abuse, misuse, ood, re, earthquake or other
external cause;
2 Damage caused by operating the product outside the permitted or normal use of
the product;
3 Damage caused to products that were not operated, maintained or serviced in
accordance with the Owner’s Manual;
4 To a product or part that has been modied or repaired otherwise than in
accordance with the Owner’s Manual or with the express written authority of the
Company; or
5 To normal wear or tear, normal maintenance, service or periodic adjustments
necessitated by normal use.
In addition to the above, the Company shall be under no liability in respect of any
defect arising from wilful damage, negligence, or misuse.
The Guarantee only applies to the original purchaser and is non-transferable.
Except in respect of death or personal injury caused by the Company’s negligence,
the Company shall not be liable by reason of any representation (unless fraudulent),
or any implied warranty, condition or other term, or any duty at common law or
under the terms of the Guarantees, for any indirect, special or consequential loss or
damage (whether for loss of prot or otherwise), costs, expenses or other claims for
compensation whatsoever (whether caused by the negligence of the Company or its
employees or otherwise) which arise out of or in connection with the supply of the
product(s) or their use or resale, and the entire liability of the Company under or in
connection with the products and the Guarantees, shall not exceed the price paid for
the products.
Any descriptions, specications, samples, models, bulletins or similar materials used
in connection with the sale of products by the Company are only for information and
should not be construed as warranties.
The consumer’s statutory rights are not affected by the Guarantees.

CareCo (UK) Ltd
Hubert Road
Brentwood
Essex
CM14 4JE