Carestream DENTAL CS 3600 Manual

User and Installation Guide
CS 3600
EN

Notice
© Carestream Dental LLC, 2020. The information in this document is subject to change. Neither
Carestream Dental LLC nor any of its subsidiaries shall be liable for errors contained herein or for
incidental damages in conjunction with the furnishing, performance, or use of this material.
No part of this publication may be reproduced, stored in a retrieval system, translated to another
language, or transmitted in any form by any means, electronic, mechanical, photocopied, recorded, or
otherwise, without prior written permission.
We recommend that you thoroughly familiarize yourself with this Guide in order to make the most
effective use of your system.
The CS 3600 Family comprises:
CS 3600
CS 3600 Access
This document refers to all models as CS 3600 unless otherwise specified.
All trademarks and registered trademarks are the property of their respective holders.
The CS 3600 and CS 3600 Access are intended for professional use only.
US Federal law restricts this device to sale by or on the order of a dentist.
Manual Name: CS 3600 Family User and Installation Guide

Part Number: 9J8267
Revision Number: 07
Print Date: 2020 - 09
WARNING: We recommend that you consult the “CS 3600
Family Safety, Regulatory, and Technical Specifications User
Guide” before using the CS 3600 Family systems.

CS 3600 Family User and Installation Guide (9J8267)_Ed07 iii
Contents
Chapter 1
Conventions in This
Guide
Conventions in This Guide . . . . . . . . . . . . . . . . . . . 1
Chapter 2
CS 3600 Family
Overview
CS 3600 Family Overview . . . . . . . . . . . . . . . . . . . 3
CS 3600 Family Holder Overview . . . . . . . . . . . . . . . 5
CS 3600 Family USB Cable Storage . . . . . . . . . . . . . 6
Chapter 3
Setting Up the
Scanner
Setting Up the Scanner . . . . . . . . . . . . . . . . . . . . 7
Using the Desktop Holder . . . . . . . . . . . . . . . . . . . 9
Installing the Desktop Holder . . . . . . . . . . . . . . . 9
Installing the Wall Mount Holder . . . . . . . . . . . . 10
Preparing the Scanner . . . . . . . . . . . . . . . . . . . . 11
Chapter 4
Maintenance
Cleaning, Disinfecting, and Sterilizing . . . . . . . . . . . . 13
Chapter 5
Troubleshooting
CS 3600 Family Troubleshooting Instructions . . . . . . . 15
Chapter 6
Contact Information
Manufacturer’s Address . . . . . . . . . . . . . . . . . . . 17
Authorized Representatives . . . . . . . . . . . . . . . . . 17
Authorized Representative in the European Community 17
Importer for European Union . . . . . . . . . . . . . . 17
Authorized Representative in Brazil . . . . . . . . . . . 17

iv

CS 3600 Family User and Installation Guide (9J8267)_Ed07 1
1 Conventions in This Guide
Conventions in This Guide
The following special messages emphasize information or indicate potential risks to personnel or
equipment:
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Take our short survey and help us make this document better. Click
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WARNING: Warns you to avoid injury to yourself or others by following
the safety instructions precisely.
CAUTION: Alerts you to a condition that might cause serious damage.
Important: Alerts you to a condition that might cause problems.
Note: Emphasizes important information.
Tip: Provides extra information and hints.

2 Chapter 1 Conventions in This Guide

CS 3600 Family User and Installation Guide (9J8267)_Ed07 3
2 CS 3600 Family Overview
The CS 3600 Family comprises:
CS 3600
CS 3600 Access
This document refers to all models as the CS 3600 unless otherwise specified.
The CS 3600 Family is designed to acquire 3D still images in the following modes:
Lower jaw
Upper jaw
Buccal bite registration
CS 3600 Family Overview
Figure 1 CS 3600 Family Components Overview
Note: The CS 3600 Access has the same features as the CS 3600, but
images are monochrome. You can add color to the CS 3600 Access with
an upgrade.
3
2
4
5
6
7
8
9
1

4 Chapter 2 CS 3600 Family Overview
1Reusable tip There are three types of tips: Normal, facing downward; Side, facing
left; and Posterior, facing downward. Note: The posterior tip allows for
more comfortable scanning in hard-to-reach areas. The posterior tip is
designed for quadrant scanning only and should not be used to scan a
complete arch. 
The removable scanner tips can be autoclaved for up to 20 cycles.
After 20 cycles, discard the tip. If you limit the holding time at 134°C
to not more than 4 minutes, you can autoclave the tip up to 60 cycles.
See the CS 3600 Family Safety, Regulatory, and Technical
Specifications User Guide for more information.
2Mode indicatorsLower jaw scan mode
Upper jaw scan mode
Buccal bite registration mode

Note: The mode indicators and the power button blink rapidly if the
scanner is overheating.
3Mode button Press the button to switch between different modes.
4Power button Press one second to power ON.
Press three seconds to power OFF.
Power indicator LED:





5USB connection
indicator


The scanner is active.
When the brightness changes gradually from
dark to light and light to dark, the scanner is
inactive, disconnected, or the tip is not
installed.
If the light is blinking rapidly and the
Overheating icon is displayed on the CS
ScanFlow interface, place the scanner in the
holder for 5 to 10 minutes. The scanner will
become inactive and cool down.
Power is OFF.
Connected.
Not connected.

CS 3600 Family User and Installation Guide (9J8267)_Ed07 5
CS 3600 Family Holder Overview
The holder can be used as a desktop or a wall mount holder. Place the scanner in the holder when you
are not using it.
Figure 2 Scanner in Desktop Holder
Figure 3 Scanner in Wall Mount Holder
6Scanner connector Plugs into the large jack on the end of the power box.
7 USB cable One end of the cable is hard-wired to the power box, and the other
end is connected to a USB port on the computer.
8Power box/cable Connects the scanner to the power adapter.
9Power adapter One end of the adapter is inserted in the small jack on the power box,
and the other end is inserted in the power outlet.

6 Chapter 2 CS 3600 Family Overview

CS 3600 Family USB Cable Storage
To avoid damaging the USB cable of the scanner, you should loosely coil the cable and avoid creating
any sharp kinks, especially in the area where the cable connects to the scanner.
Figure 4 Correct Scanner Cable Storage
Do not wrap the cable around the handle of the scanner or create any sharp bends in the cable.
Figure 5 Incorrect Scanner Cable Storage
Note: The scanner goes into inactive mode when inserted into the holder.
To use it again, take it out of the holder.
Note: The scanner goes into inactive mode when left idle for 5 seconds (if
set on a desk, for example). To use it again, pick it up.
Note: The CS ScanFlow interface displays a No Tip icon when the tip is
removed. To use the scanner again, put on the tip.
Note: When the scanner is idle for more than an hour, it powers off.

CS 3600 Family User and Installation Guide (9J8267)_Ed07 7
3 Setting Up the Scanner
Setting Up the Scanner
To set up the scanner, follow these steps:
1Install the imaging software on the computer. To install the CS Imaging Software, CS
Orthodontic Imaging software, or CS OMS Imaging software, see the relevant installation and
quick user guides.
2Insert the CS 3600 Family Installation Wizard flash drive into the USB drive. The AutoPlay
window is displayed.
3Select Run wizard.exe. The Autorun window is displayed.
4Select a language from the drop-down list, and click Run Installation. The Installation Wizard
window is displayed.
5Follow the on-screen instructions to complete the installation.
6Firmly slide one of the tips onto the end of the scanner.
Note: If the AutoPlay window does not automatically display, navigate to
the CS 3600 Family flash drive in Windows Explorer and double-click
wizard.exe.

8 Chapter 3 Setting Up the Scanner
7Insert the scanner connector (A) into the large jack on the end of the power box (B), and insert the
DC power supply (C) into the small jack on the power box. Connect the USB cable (D) to the
computer, and insert the power adapter (E) into an outlet.
8Press the power button one second to power on the scanner. Ensure the power indicator turns
blue.
9Wait until the USB connection indicator turns blue.
Note: The power indicator stops blinking and remains blue when the CS
ScanFlow interface is open and the scanner is ready to acquire images.

CS 3600 Family User and Installation Guide (9J8267)_Ed07 9
Using the Desktop Holder
The holder can function as a desktop holder or a wall mount holder.
Installing the Desktop Holder
To use the holder as a desktop holder, follow these steps:
1Select a clean surface area that you can access easily.
2Clean the surface on which you are going to fasten the holder.
3Attach the adhesive tape to the indentations in the holder (A).
4Remove the adhesive tape protection (B).
5Place the taped side of the holder on the clean surface (C) and press firmly several times for
correct adherence. The maximum adherence is obtained after two hours.
Important: You must avoid all stress on the holder during the first
two hours.
Important: Adhesive tape can lose its adherence capability due to
environmental and other factors. Check the adherence regularly to
ensure that it is secure.
Important: Carestream Dental LLC is not responsible for accidents
or damage involving the scanner falling due to loosening of the
adhesive tape.

10 Chapter 3 Setting Up the Scanner
Installing the Wall Mount Holder
To use the holder as a wall mount holder, follow these steps:
1Select an area that you can access easily.
2Insert screws through the appropriate holes in the holder to affix it to a solid surface.
Important: If the holder is not properly installed, there is a risk that
the holder can fall off the wall, resulting in damage to the scanner.

CS 3600 Family User and Installation Guide (9J8267)_Ed07 11
Preparing the Scanner
The reusable tip attaches to the body of the scanner and provides a sanitary shield for the patient.
Always disinfect the body of the scanner, and clean and sterilize the tip after each use.
To prepare the scanner, follow these steps:
1Make sure the lens window at the base of the scanner is clean by wiping it with a moist, lint-free
cloth or lens tissue.
2Slide the tip onto the scanner as illustrated, with the lens facing downward (A) or to the side,
facing left (B).
Important: Scanner tips received from the manufacturer are NOT
sterilized. You must sterilize the tips before the first use.
Important: The removable scanner tips can be autoclaved for up to 20 cycles.
After 20 cycles, discard the tip. If you limit the exposure time at 134°C to not
more than 4 minutes, you can autoclave the tip up to 60 cycles. See the CS
3600 Family Safety, Regulatory, and Technical Specifications User Guide for
more information.
WARNING: The base of the scanner becomes heated when the
scanner is turned on. Do not touch the heating element at the base of
the scanner.
Important: Use the posterior tip in hard-to-reach areas and for
quadrant scanning only. Use the normal tip or the side-facing tip
when scanning a full arch.

12 Chapter 3 Setting Up the Scanner
3 Press the power button for one second to power on the scanner.
4Let the scanner warm up for approximately three minutes to enable the antifog feature on the tip.
5On the CS ScanFlow interface, select the Upper Jaw acquisition mode.
OR
On the scanner, press the mode button for one second to select the acquisition mode. The mode
indicator LED turns blue.

CS 3600 Family User and Installation Guide (9J8267)_Ed07 13
4 Maintenance
Cleaning, Disinfecting, and Sterilizing
You must clean, disinfect, and sterilize the scanner and accessories regularly.
The removable scanner tips can be autoclaved for up to 20 cycles. After 20 cycles, discard the tip. If
you limit the holding time at 134°C to not more than 4 minutes, you can autoclave the tip up to 60
cycles. See the CS 3600 Family Safety, Regulatory, and Technical Specifications User Guide for
more information.
Important: For information on cleaning, disinfecting, and sterilizing,
see the CS 3600 Family Safety, Regulatory, and Technical
Specifications User Guide.

14 Chapter 4 Maintenance

CS 3600 Family User and Installation Guide (9J8267)_Ed07 15
5 Troubleshooting
CS 3600 Family Troubleshooting Instructions
Problem Description Action
Precision degradation is observed,
or images are not well-stitched
during acquisition.
Ensure that the lens window at the base of the scanner is
clean by wiping it with a moist, lint-free cloth or lens tissue.
Use a lens tissue or lint-free cloth to remove any dust or
water stains from the mirror in the tip. Make sure the tip is
firmly installed and there are no dark edges on the live
video.
The wait time for the anti-fog
feature is increased after waking
the scanner from sleep mode,
removing it from the holder, or
changing the tip.
Scan a complete arch without interruption, and limit the
time that the scanner is exposed to the extraoral
environment as much as possible, especially when the room
temperature is low.
The tip is installed but not
detected. No live video is
displayed, and the No Tip icon is
displayed at the lower-right of the
CS ScanFlow interface.
Reinstall the tip, and make sure the tip is in firm contact
with the scanner.
The Overheating icon is displayed
at the lower-right of the CS
ScanFlow interface, and the mode
indicators and power button are
blinking rapidly.
Place the scanner in the holder for 5 to 10 minutes. The
scanner will become inactive and cool down.
Hardware error code
ERR-00030AXX from the CS
ScanFlow interface.
The mode indicators and the
power indicators on the scanner
button blink rapidly.
A component might be failing. Contact your local service
provider for assistance.
Fogging appears on the inner
surface of the lens window at the
base of the scanner.
Mount a completely dry tip on the scanner, and place the
scanner in the holder or set it on the desk, and wait until the
fogging fades. If the fogging does not disappear completely
after the scanner powers off (over 1 hour), contact your
local service provider for assistance.

16 Chapter 5 Troubleshooting