Casablanca C19xxxK User manual

1
Safety and the proper operation of your Casablanca fan both require a thorough knowledge of the product and
proper installation. Therefore, before attempting to install and operate your Casablanca fan, read this Owner’s
Manual completely and carefully. Retain this manual and other included documentation for future reference.
CAUTION: To avoid possible electrical shock, make certain that electricity is turned off at the circuit breaker
or fuse box before attempting any installation procedure.
READ AND SAVE THESE INSTRUCTIONS!
CONTENTS
INTRODUCTION
Parts Guide ............................................................................3
Before You Start.........................................................................5
Safe Use ..............................................................................5
MOUNTING RECOMMENDATIONS
General Guidelines ......................................................................6
Sloped Ceiling Installations ................................................................6
FAN INSTALLATION
Getting Started..........................................................................7
Crossbar Mounting Bracket Installation.......................................................7
Lag Screw Installation (required)............................................................9
Canopy Installation ......................................................................9
Fan Preparation ........................................................................10
Hanging the Fan ....................................................................... 11
Canopy Electrical Connections ............................................................ 11
Canopy Hatch Installation ................................................................ 11
Blade Installation .......................................................................12
Switch Housing and End Cap Installation ....................................................14
Light Fixture Installation (optional)..........................................................15
4 - Speed Operation.....................................................................18
TROUBLESHOOTING TIPS................................................................19
CARE RECOMMENDATIONS ..............................................................19
PRODUCT SPECIFICATIONS ..............................................................20
PN C1943001 RL1210
Heritage™ II Owner’s Manual

2
RECORD MODEL AND SERIAL NUMBERS BEFORE INSTALLATION!
Please take a moment to locate the model number and serial number from your fan (see below) and record this information on
the Warranty page inside the front cover of your Owner’s Manual if it does not appear there already. ese numbers are found on
the motor identification plate affixed to the fan motor in the location shown below:
PLEASE INSPECT ALL PACKAGING PRIOR TO DISCARDING!
Your Casablanca fan was crafted with pride and care and inspected thoroughly prior to shipment. Before
you begin to assemble and install your Casablanca fan, remove all parts from the carton and check them
against the Parts Guide in this manual.
Make sure all parts are included in the box using
the Parts Guide on the following pages.
If there are missing or broken parts:
Call 1-888-227-2178 Monday through Friday, 8 a.m. to
4:30 p.m. CST. Your request will be handled immediately.
Replacement parts will be sent to you via Federal Express.
Proper Parts Handling
Do not remove lightbulbs from their packaging until you are
ready to install them.
Before discarding packaging materials, be certain that all parts
have been removed.
Use a clean, dry paintbrush to remove small Styrofoam pieces
that may remain after unpacking.
Do not brush Styrofoam into wiring cavities.
e blades in each pack are matched for equal weight to assure
smooth fan operation. If more than one fan is being installed,
do not mix blades from different cartons.
When cleaning, painting, or working near your fan, be cautious
of the fan and blades.
Always turn power to the ceiling fan OFF before replacing
lightbulbs or working on your fan.
Never insert anything into the path of the fan blades while
the fan is in operation.
Never install a fan over a pool or spa.
Never operate a fan that has been damaged in any way.
Install the fan according to the instructions in
this manual.
If the fan does not work:
Refer to the Troubleshooting Tips in this Owner’s Manual.
Call Technical Support at 1-888-227-2178.
Contact your local Authorized Service Center.
Our Web site at www.casablancafanco.com contains additional
information on Casablanca products, troubleshooting, and
Authorized Dealer or Service Centers. Please do not return
this product to the store.
Serial Number
Model Number
Heritage® II
TYPE HANGER TYPE
DJ01 1151 MODEL #C19xxxK
Memphis, TN
SERIAL No.: DJ06 2237
C19xxxK
Motor Identification Plate

3
Heritage II
TM
Parts Guide
Item # Description Picture (not to scale) Quantity
1. Crossbar-Mounting Bracket 1
2. Rubber Gasket and Mounting Plate 1
3. Motor Housing 1
4. Lag Screw and Washer 1
5. Canopy 1
6. Hanger Screw Pack
1
7. PermaLock Downrod and Ball Assembly 1
8. Pole Cover 1
9. Phillips Screwdriver 1
10. Allen Wrench and Set Screw 1
11. Blades (packed seperately) 5
12. Blade Badge Screws 21
13. Blade Badges 5
14. Blade Irons 5

4
Item # Description Picture (not to scale) Quantity
15. Blade Iron Screws 6
16. Switch Housing 1
17. Light Kit Gasket 1
18. Switch Housing Gasket 1
19. Adapter Plate 3
20. Adapter Plate Screws 4
21. Switch Housing Screws 3
22. Cover Plate Cap 1
23. Cover Plate Screws 1
24. End Cap Plug Button 1
25. Balancing Kit 1
26. Light Kit Screws 3
27. Light Pull Chain Switch 1
28. Fandangle 3

5
Heritage II
TM
INTRODUCTION
BEFORE YOU START
Circuit Breaker
(Trip breaker for the
circuit you will be
working on)
Fuse Box
(Remove fuse for the
circuit you will be
working on)
18"
84"
• CAUTION: RISK OF ELECTRICAL SHOCK! Installation is to be in accordance with the National Electrical Code,
ANSI/NFPA 70-1999 and local codes. If you are unfamiliar with the wiring codes, you should use a qualied
electrician. To avoid overheating and possible damage to other equipment, do not install control to a receptacle,
uorescent light xture, motor-operated appliance, or transformer-supplied appliance.
• This fan is designed to be installed on an existing electrical outlet box. The outlet box must be UL Listed for
ceiling fan installations. If it is not, a new box must be installed. Casablanca extension poles are available for
sloped or high ceiling installations.
• This ceiling fan requires a grounded electrical supply of 120 VAC, 60 Hz and a minimum 15 amp circuit. The
maximum current requirement for the fan with light xture is 3.1 amps. The fan uses about 1.1 amp or 132 watts.
Maximum light current is about 2.0 amps or 190 watts of lighting.
• Where wire nuts are employed, be sure all bare wires are within the connectors. When installing the canopy
hatch, make sure all wires are within the canopy and that no wires are being pinched.
• WARNING: Do not bend the blade brackets when installing the brackets, balancing the blades, or cleaning the
fan. Do not insert foreign objects in between the rotating fan blades.
• The fan must be supplied with 1 independent 120V AC supply wire and 1 neutral wire to provide power for the
fan.
• This fan is suitable for wet locations when installed in a GFCI protected branch circuit.
• Use only with light kits marked "suitable for use in wet locations".
Unpacking
Before assembling and installing your ceiling fan, remove all parts from the shipping cartons and check them
against the parts listed in the Parts Guide. Before discarding packaging materials, be certain that all parts have
been removed.
For best performance and for your warranty to be valid,
use only genuine Casablanca blades, light xtures, and accessories.
INTRODUCTION
BEFORE YOU START
from bottom
edge of blade
to oor
Dimensions indicated are the minimum
allowable for proper installation.
SAFE USE
from tip of
blade to wall
• The blades in each pack are matched for equal weight
to assure smooth fan operation. If more than one fan
is being installed, be careful not to mix blades from
different cartons.
• Inspect the contents of your carton for possible
shipping or handling damage. If parts are missing or
damaged, call 1-888-227-2178.
• It is always a good idea to have an assistant to help
with the installation.
• When cleaning, painting, or working near your fan,
be very careful of the fan and blades. Always turn the
power OFF to the ceiling fan before working on it or
replacing lightbulbs.
• Never insert anything into the path of the fan blades
while the fan is in operation.
• Never install a fan over a pool or spa.
• Never operate a fan that has been damaged
in any way. For assistance in obtaining
service, call Casablanca Fan Company at
1-888-227-2178 or contact your local authorized
Casablanca dealer.

6
MOUNTING RECOMMENDATIONS
Before mounting your Casablanca fan, read the following helpful recommendations. The location of the fan, air circulation, and
fan size are all important factors to consider before installation.
GENERAL GUIDELINES
SLOPED CEILING INSTALLATIONS
7' minimum
Blades must be a
minimum of 7 feet
above the oor
Extension
Downrod
Maximum
Hang-Tru®
angle 32º
This slope is less than 32º.
It is OK to install your fan.
This slope is 32º. This is the maxi-
mum slope that will allow the fan to
hang straight down. It is OK to install
your fan.
This slope is more than 32º. Your fan
will not hang straight down. Contact
your local Authorized Casablanca
Dealer.
EXAMPLE 3
EXAMPLE 2
EXAMPLE 1
Calculation of Ceiling Angle
Use the tear-off Ceiling Angle Template card inserted
in this manual. It provides you with a simple “go” or
“no go” for installing your fan on a sloped ceiling.
When to Use an Extension Downrod
For optimum performance and appearance, an
extension downrod should be used with your
Casablanca fan when installing on high (cathedral)
ceilings or sloped ceilings. Casablanca offers
standard downrods in increments of 6" up to 60". See
your Authorized Casablanca Dealer for details.
NOTE: The fan may wobble or vibrate if pole length is
not long enough and the inside blade is too close to
the downslope or side wall. Using a longer downrod
will usually solve the problem.
SUGGESTED EXTENSION DOWNROD LENGTHS
Ceiling Height Downrod Length
9' 0" 5"
9' 6" 5"
10' 0" 12"
11' 0" 18"
12' 0" 24"
13' 0" 36"
14' 0" 48"
15' 0" 60"
Location
Ceiling fans have practical uses in almost every room in your home. We
suggest you follow these mounting recommendations as you decide where
to install your Casablanca fan.
• For safety reasons, the fan blades must be a minimum of 7' above the
oor.
• Do not locate the fan in a doorway or above a swinging door.
• In bedrooms, fans work best when mounted above the foot of the bed.
• Over pool tables, be sure to provide plenty of clearance to avoid damage
from pool cues.
• In kitchens, be sure to allow for open cupboard doors to clear the fan
blades.
• Do not install a fan close to or over a pool or spa. High humidity combined
with corrosive gases will destroy the nish and warp the blades.
Fan Size
Variable fan speed capability permits the use of a full-size 60" fan even in smaller rooms. For very large rooms, two fans may
be needed.

7
Heritage II
TM
CROSSBAR MOUNTING BRACKET INSTALLATION
FAN INSTALLATION
Using Existing Ceiling Fixture Outlet Box
After turning the power OFF at its source (either the
circuit breaker or fuse box), lower the old xture and
disconnect the wiring. Check the ceiling xture outlet
box to be sure it is marked “Approved for Ceiling Fan
Mounting.” If it is not, a new box must be installed.
GETTING STARTED
Installing a New Ceiling Fixture Outlet Box
If you do not have an existing xture located where
you wish to place your Casablanca fan, an approved
ceiling xture outlet box must be installed and wired.
WARNING!
To reduce the risk of re, electrical shock,
or personal injury, mount to outlet box
marked “Acceptable Fan Support of 22.7
kg (50 lbs.) or less” using the mounting
hardware provided with the outlet box.
CEILING HARDWARE (not to scale)
Note: After removing the old xture, check the outlet
box to ensure that it is supported by a joist or beam
across its upper surface. If not, a 2 x 4 stud must be
installed.
Step 1a. Remove the knockout plug in the center of
the outlet box or drill a 1/2-inch hole for the lag screw
to pass through. Then drill a 1/4-inch guide hole into
the joist or beam to a depth of 3 inches.
Step 1b. The rubber gasket has a cutout already in
the gasket for the wires as shown in Figure #1. Route
the outlet box wires through the rubber gasket and the
mounting plate as shown in Figure #2.
Crossbar Mounting Bracket
Lag Screw and Washer (1)
1" x 8-32 Roundhead Screws and Washers (2)
Wire Nuts (4)
JOIST
CEILING
WIRING
CEILING FAN-
APPROVED
WIRING BOX
MOUNTING
PLATE
RUBBER
GASKET
Rubber
Gasket
Mounting
Plate
1/2" HOLE
CUTOUT
FOR WIRES
Figure #1 Figure #2

8
WARNING!
Support directly to building structure only.
Step 1c. After routing the outlet box wires through the
rubber gasket and the mounting plate, route the outlet
box wires along side of the crossbar mounting bracket
as shown in Figure #3. Attach the crossbar mounting
bracket to the outlet box with the screws provided. First
you will need to make a hole in the rubber gasket for
the screws before attaching the crossbar mounting
bracket to the outlet box. Make sure the outlet box
wires are not pinched by the washer.
CAUTION:
To reduce the risk of personal injury, use
only the mounting hardware provided
with the approved outlet box to install the
crossbar mounting bracket.
JOIST
CROSSBAR
MOUNTING
BRACKET
GREEN
GROUND WIRE
WASHERS
1" x 8-32
ROUNDHEAD
SCREWS
Figure #3

9
Heritage II
TM
LAG SCREW INSTALLATION (REQUIRED)
CANOPY INSTALLATION
CANOPY HARDWARE (not to scale)
Canopy
Canopy Hatch
Canopy Screws and Lock Washers (5) Phillips
Screwdriver
Step 3. Attach the canopy to the crossbar mounting
bracket with three of the 8-32 x 21/2" long canopy screws
and lock washers provided with your Casablanca fan.
Tighten using the provided screwdriver until snug
against the ceiling.
NOTE: On sloped ceilings, align the canopy opening
with the top or peak of the room.
CANOPY
LOCK WASHERS
CANOPY SCREWS
Step 2. Pass the lag screw through the center hole
of the crossbar mounting bracket and screw into the
guide hole. Tighten until the outlet box is mounted
rmly to the beam. This box must be secured to the
ceiling rmly.

10
FAN PREPARATION
PERMA•LOCK™ HARDWARE AND TOOLS NEEDED (not to scale)
Prepare for fan installation as follows:
Step 4a. Remove the paper shield (Figure #1) from
the motor.
Step 4b. Locate the Set Screw as shown in Figures
#2 and #3. If the end of the Set Screw can be seen
within the motor coupling as shown in Figure #3, you
will need to unscrew the Set Screw so that the tip
of the Set Screw does not remain in the path of the
downrod.
Step 4c. Slide the pole cover on to the downrod, then
route the wires through the 5" Perma•Lock downrod
and ball assembly as shown in Figures #2 and #4.
Insert the downrod into the motor coupling and turn it
clockwise until it stops turning as shown in Figure #4,
ensuring that the downrod has bottomed out.
TIP: The downrod has a tapered thread as shown in
Figure #4 that is designed to lock completely when
installed correctly.
Step 4d. Tighten the Set Screw with the Allen wrench
as shown in Figure #4 to ensure safe operation of your
fan. If it is tight enough, you should not be able to turn
the downrod counterclockwise with your hands. If in
doubt, tighten the Set Screw with the Allen wrench
until you cannot turn it any further.
5"Perma•Lock™ Downrod
and Ball Assembly
Set Screw Allen Wrench
CAUTION: Failure to fully screw in the
downrod all the way into the motor coupling
may cause the fan to separate from the
downrod and fall during normal operation.
IMPORTANT SAFETY INFORMATION:
Before starting the installation of your
ceiling fan, install the threaded downrod into
the motor coupling and lock the assembly.
PAPER MOTOR
SHIELD
Figure #1
TAPERED
THREAD
SET SCREW
SET SCREW
ALLEN
WRENCH
ALLEN
WRENCH
TIP OF SET SCREW
MOTOR WIRES
(LEAVE AT LEAST
6" LONG)
PERMA•LOCK™
DOWNROD AND
BALL ASSEMBLY
PERMA•LOCK™
DOWNROD AND
BALL ASSEMBLY
MOTOR
COUPLING
MOTOR
HOUSING
ASSEMBLY
Figure #2
Figure #3
Figure #4
POLE COVER
Pole Cover

11
Heritage II
TM
HANGING THE FAN
Step 5a. To hang the fan body in the canopy, hold
the fan body rmly and insert the ball into the canopy
opening. Check that no wires are pinched. Rotate
the fan body until the slot in the ball ts into the pin
opposite the canopy opening.
Step 5b. Trim excess motor wires, leaving at least
6 inches above the downrod. Strip ½-inch insulation
from the end of each wire using a wire stripper
(available at your local hardware store).
Step 6. Attach the fan wires to the ceiling xture outlet
box wiring by placing the bare ends of the wires side
by side and then securing with a wire nut. Test that
the connection is secure by pulling on the wire nut.
Connect in this order:
• GREEN leads from mounting plate and downrod
assembly of fan to GROUND conductor of power
source. Secure with wire nut.
• WHITE wire from fan to white NEUTRAL wire in
ceiling xture outlet box. Secure with wire nut.
• BLACK power wire from fan to BLACK power wire
in ceiling outlet box. Secure with wire nut.
• BLUE D1-OPTION wire from fan to RED power
wire (second hot wire) in ceiling outlet box. Secure
with wire nut.
After making the wire connections, the wires should
be spread apart with the grounded conductor and
the equipment-grounding conductor on one side of
the outlet box and the ungrounded conductor on the
other side of the box. The splices after being made
should be turned upward and pushed carefully into
the outlet box.
CANOPY ELECTRICAL CONNECTIONS
Step 7a. Tuck the wires into the canopy with the wire
nuts pointed upwards, so that the WHITE and BLACK
wires are on opposite sides of the canopy and all wires
are clear of the canopy opening.
Step 7b. Install the canopy hatch with the last
canopy screw and lock washer using the provided
screwdriver. To do this, tilt the fan body away from
the hatch opening. Tighten the screws rmly.
Step 7c. Straighten the fan, then check to ensure that
there is no movement between the canopy and the
ceiling or the downrod and the ball assembly.
CANOPY HATCH INSTALLATION
BALL
SLOT PIN
WIRE NUT
2 BLACK WIRES
RED AND BLUE
WIRES
2 WHITE WIRES
3 GREEN WIRES
CANOPY
CANOPY
HATCH
CANOPY
SCREW &
WASHER
NOTE: If the color of your ceiling wires differs from that
described, consult an electrician.

12
BLADE INSTALLATION
Blade Irons (5) Blade Iron
Screws (11)
BLADE HARDWARE (not to scale)
Blades (5)
(packed separately)
Blade Badges (5) Blade Screws (21)
Step 8. Remove the ve shipping blocks, washers,
and screws as shown in Figure #1. DO NOT discard
the ve screws; you will need them for installing the
blades onto the fan.
SHIPPING BLOCK
Attach Blade Irons
Step 9. Attach a blade to a blade iron by rst pressing
the blade badge onto the blade, then attaching the
blade iron using four blade screws as shown in Figure
#1. Using the provided screwdriver, tighten securely
by hand only. Repeat for each blade assembly.
Blade Installation
Step 10. Before attempting to attach the blades,
review Figure #3 for blade placement on the blade
holder adapter ring. The numbers and lines show
screw placement when attaching the ve blade irons
and blades assemblies to the fan. When placing
the blades on the adapter ring, each blade iron will
cover one of the ve adapter ring mounting screws
as shown.
Figure #1
BLADE IRON BLADE BADGE
BLADE
BLADE BADGE
SCREWS
Figure #3
Figure #2
Phillips
Screwdriver
BLADE
HOLDER
ADAPTER
RING
NOTE: Blades are packaged separately based on
blade style. For illustrative purposes, the BL-ADK-RA
(Adirondack Reclaimed Antique) blades are shown.
Please use the instructions below for all three blade
types.

13
Heritage II
TM
Blade Installation
Step 11. Attach a blade/blade iron assembly to the
blade ring by using two blade iron screws provided.
Place the end of the blade iron on the blade holder
adapter ring as shown in Figure #4. Insert the screws
one by one using the provided screwdriver. Tighten
securely by hand only. Repeat for each blade/blade
iron assembly until all ve blades are attached to the
fan as shown in Figure #5.
Figure #4
Figure #5
CAUTION:
Blade screws must be tightened securely
before operating the fan.
BLADE IRON SCREW
BLADE / BLADE
IRON ASSEMBLY
BLADE HOLDER
ADAPTER RING

14
Switch Housing Installation
Step 12a. Place the switch housing gasket against
the adapter plate and partially install two of the three
switch housing screws onto the switch housing
adapter plate as shown in Figure #1.
Step 12b. Thread the Molex Plug through the hole
in the center of the switch housing and align the two
keyholes with the two screws that were installed on
the switch housing adapter plate. Place the switch
housing over the two screws and rotate it clockwise
so that the two screws are holding the switch housing
as shown in Figures #2 and #3.
Step 12c. Align the screw hole on the switch housing
with the screw hole in the switch housing plate and
insert the third screw as shown in Figure #3. Then
tighten all three screws with the provided screwdriver.
SWITCH HOUSING AND END CAP INSTALLATION
SWITCH HOUSING HARDWARE (not to scale)
Switch Housing Adapter Plate
Adapter Plate
Screws (4)
Cover Plate Cap
Cover Plate
Screw (1)
Figure #1
Figure #2
Figure #3
SWITCH
HOUSING
SCREWS
SWITCH
HOUSING
SCREWS
Switch Housing
Gasket
Phillips
Screwdriver
Cap Plug Light Kit
Screws (3) Light Kit Pull Chain (1)
Fandangle (3)
Light Kit Gasket
Switch Housing
Screws (3)
SWITCH
HOUSING
GASKET

15
Heritage II
TM
Step 12d. Plug the male Molex plug into the female
Molex plug, aligning color and letters.
NOTE: The Molex plug will only connect if the letters
and colors are matched on both plugs. Do not force
the plug together.
Figure #4
Figure #1
MOLEX
PLUG
LIGHT FIXTURE INSTALLATION (OPTIONAL)
Step 13a. Remove the plug from the switch
housing. Figure #1.
Step 13b. Remove the Cut wire sleeves for the
included light switch and unscrew the knurl nut.
Figure #2.
Step 13. If you have purchased a Heritage™ II compatible light xture for your fan (KGC10W, KGC12W, or
KGC19W), you will need to prep your fan for this installation. Continue using these instructions until otherwise
noted. If you are not installing a light kit, skip to step 14.
Figure #2
CUT WIRE
SLEEVES
KNURL NUT

16
Step 13c. Locate the single blue wire labelled
"Connect Light Kit Black Wire Here" and the white
wire labelled "Connect Light Kit White Wire Here."
in the switch housing and remove the wire caps
Step 13d. Feed the light switch pull chain and the
end of the light switch through the hole in the switch
housing. Figure #3.
Step 13e. Feed the knurl nut back over the beaded
chain and screw onto the light switch.
Step 13f. Connect 1 blue wire from the light switch
to the blue wire previously exposed from the fan and
secure with the wire nut removed from it. Figure #3.
Step 13g. Feed the unattached blue wire from the
light switch and the unattached white wire from the
fan through the hole in the adapter plate. Figure #6.
Step 13h. Tuck all wires into the switch housing.
Figure #5.
Step 13i. Find the keyed slots on the switch
housing, and the notches on the adapter plate.
Line these up and assemble the adapter plate to
the switch housing with the 4 adapter plate screws.
Figure #4 and #5.
Figure #3
BLUE WIRES
LIGHT
SWITCH
TUCK
IN
WIRES
KEY
SLOTS
Figure #5
ADAPTER SCREWS
Figure #4

17
Heritage II
TM
Figure #7
Figure #6
Step 13j. (For light kit model KGC12W): Follow
the Light Kit installation instructions, using the
provided light kit screws, to nish your installation.
(For light kit models KGC10W and KGC19W):
Use the switch housing gasket and light kit screws,
included with the fan, to install the outdoor light
kit. Continue light kit installation using the light kit
instructions. Figure #7.
Step13k. For either light kit, use the screw holes
labelled with the arrows for light kit mounting.

18
INSTALLATION WITHOUT OPTIONAL LIGHT KIT
Figure #2
Pull-chain switches on the fan control the fan and lights.
Using the fan control pull-chain switch: Fan off
at start.
First pull: fan ON, High speed
Second pull: Medium speed
Third pull: Medium Low speed
Fourth pull: Low speed
Fifth pull: Fan OFF
The sequence of Light pull chain as follows:
Light off at Start
Direction of blade rotation is controlled by the reverse
pull chain on the side of the switch housing. No changes
in household wiring are required.
4 - SPEED OPERATION
OPTIONAL LIGHT PULL
CHAIN SWITCH REVERSE PULL CHAIN
SWITCH
OPTIONAL
LIGHT PULL
CHAIN
Step 14a. Tuck all wires into the switch housing.
Figure #1.
Step 14b. Find the keyed slots on the switch housing,
and the notches on the adapter plate. Line these up
and assemble the adapter plate to the switch housing
with the 4 adapter plate screws. Figure #1.
Step 14c. Place the cover plate cap onto the adapter
plate and secure using the Cover Plate screw. Figure
#2
Step 14d. Line up the notches on the cover plate
screw to the slots in the Cover Plate Cap and snap
into place. Figure #2.
Figure #1

19
Heritage II
TM
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
TROUBLESHOOTING TIPS
PROBLEM POSSIBLE REMEDIES
Fan wobbles or shakes excessively • Be sure the canopy pin is set properly into the slot on the ball.
• Check that the bladeholders have not been bent during installation and the blades
are balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure
the hanger bracket is attached tightly to the ceiling outlet box and the downrod
assembly is secured rmly.
• The downrod is attached to the downrod base too loosely. Make sure all the
screws are securely tightened.
Fan is noisy during operation • Tighten the canopy screws and mounting plate assembly. Make sure the wire
nuts inside the canopy and switch housing are not touching the metal parts and
that they have not fallen off the wire splices. Tighten as necessary.
• Tighten the blade holders to the direct drive motor and the blades to the bladeholder
screws.
• Make sure all the screws in the motor housing are snug but not overly tight.
• Check and tighten the light xture retaining screws, glass shade screws, and/or
lightbulb(s).
Fan does not run on low speed • If fan is new, it may need to be “broken in.” Run at high speed for several days.
Fan Finishes
• For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the nish.
• A vacuum cleaner brush nozzle can remove heavier dust.
• Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened
soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the nish.
Blades
• Wood-nish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be
applied for added protection and beauty.
• For painted and high-gloss blades, surface smudges or an accumulation of dirt and dust can be removed easily using a
mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents
as these will damage the nish.
No Need for Lubrication
• Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated
for life.
• Do not attempt to oil the motor.
CARE RECOMMENDATIONS
For questions or to locate the nearest Casablanca Authorized Service Center call toll free: 1-888-227-2178
or visit us on the web at: www.casablancafanco.com

20
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures: Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into an outlet
on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: Any changes
or modications to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.
PRODUCT SPECIFICATIONS
Model Name: Heritage™II
Model Number: C19xxxK
ETL Rating: Wet
Motor: XTR200™ 30mm
Blade Span: 60"
Blade Pitch: 14°
No. of Blades: 5
Technology: 4-Speed Pull Chain
Motor with Heritage™ Compatible
Blades
Weight
(lbs)
Speed*
(rpm)
Airow*
(cfm)
Electricity
Use*
(watts)
Airow
Efciency*
(cfm/watt)
A B C D E
BL-ADK-RA
(Adirondack Reclaimed Antique) 39 167 7,179 98 74 14.7 15.4 2.9 16 5.6
BL-TPW-WB
(Tropical Wicker Weathered Bronze) 47 155 6,422 97 66 15.3 15.4 2.9 16 5.6
* = At high speed