Catler ES 4011 User manual

ESPRESSO
M A C H I N E
ES 4011
Instructions
for use

ESPRESSO
MACHINE

CONTENTS 2
CONTENTS
3 Congratulations
4 Catler recommends safety rst
6 Know your Espresso Machine ES 4011
8 Operating your Espresso Machine ES 4011
14 Coee making tips
16 Care and cleaning
19 Troubleshooting chart
20 Coees to try

Congratulations
on the purchase of your new Espresso Machine ES 4011.
CONGRATULATIONS
3

4
CATLER RECOMMENDS SAFETY FIRST
CATLER RECOMMENDS SAFETY FIRST
We at Catler are very safety conscious. We design and manufacture consumer products with
the safety of you, our valued customer, foremost in mind. In addition, we ask that you exercise
a degree of care when using any electrical appliance and adhere to the following precautions.
IMPORTANT SAFEGUARDS FOR YOUR ESPRESSO MACHINE ES 4011
Carefully read all instructions before
operating and save for future reference.
Remove any packaging material and
promotional labels or stickers before using
the espresso machine for the rst time.
Do not place the espresso machine near
the edge of a bench or table during
operation. Ensure the surface is level, clean
and free of water and other substances.
Do not place the espresso machine on or
near a hot gas or electric burner, or where
it could touch a heated oven.
Do not use the espresso machine on
a metal surface, e.g. sink drain board.
Always ensure the espresso machine is
properly assembled before connecting to
power outlet and operating.
Warning: The espresso machine is not
intended to be operated by means of an
external timer or separate remote control
system.
Use only the accessories provided with the
espresso machine.
Use only cold tap water in the water tank.
Do not use any other liquid.
Never use the espresso machine without
water in the water tank.
Ensure the lter holder is rmly inserted
and secured into the brewing head before
using the machine.
Never remove the lter holder during the
brewing operation as the machine is under
pressure.
Do not leave the espresso machine
unattended when in use.
Do not touch hot surfaces. Allow the
espresso machine to cool down before
moving or cleaning any parts.
Do not place anything, other than cups for
warming, on top of the espresso machine.
Always switch o the espresso machine
by pressing the POWER button ‘O’, switch
o at the power outlet and unplug if
appliance is to be left unattended, if not
in use, before cleaning, before attempting
to move the appliance, disassembling,
assembling and when storing the
appliance.
Keep the espresso machine and
accessories clean. Follow the cleaning
instructions provided in this book.

5CATLER RECOMMENDS SAFETY FIRST
IMPORTANT SAFEGUARDS FOR ALL
ELECTRICAL APPLIANCES
This appliance is for household use only.
Unwind the cord before use.
To protect against electric shock, do not
immerse cord, plug or appliance in water
or any other liquid.
Do not let the cord hang over the edge of
a bench or table, touch hot surfaces,
or become knotted.
This appliance is not intended for use by
persons [including children] with reduce
physical sensory or mental capabilities,
or lack of experience and knowledge
unless they are supervised or have been
given instruction concerning use of the
appliance by a person responsible for their
safety.
Children should be supervised to ensure
they do not play with the appliance.
Do not use this appliance for anything
other than its intended use. Do not use
in moving vehicles or boats. Do not use
outdoors.
It is recommended to inspect the
appliance regularly. Do not use the
appliance if power supply cord, plug
or appliance becomes damaged in anyway.
Return the entire appliance to the nearest
authorized service centre for examination
and/or repair.
Any maintenance other than cleaning
should be performed at an authorized
service centre.
Do not use this appliance for anything
other than its intended use. Do not use
in moving vehicles or boats. Do not use
outdoors.
The installation of a residual current
device (safety switch) is recommended to
provide additional safety protection when
using electrical appliances. It is advisable
that a safety switch with a rated residual
operating current not exceeding 30mA be
installed in the electrical circuit supplying
the appliance. See your electrician for
professional advice.
 For the security reasons, we recommend to
plug the Catler Espresso Machine directly
to its own circuit, separate from other
appliances. It is not recommended using
hub or extension cord.
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.
DO NOT OPERATE THE APPLIANCE ON AN INCLINED SURFACE.
DO NOT MOVE THE APPLIANCE WHILE IT IS SWITCHED ON.
THE POWER PLUG WHEN PLUGGED MUST REMAIN ACCESSIBLE
FOR EASY REMOVING.
WARNING
ONLY FOR HOUSEHOLD USE
DO NOT IMMERSE IN ANY LIQUID.

6
KNOW YOUR ESPRESSO MACHINE ES 4011
KNOW YOUR ESPRESSO MACHINE ES 4011
Thermo coil heating system
Power button
Heating light
Selector control for espresso or steam
function – symbol for coee function,
symbol for steam function
Auto purge system for optimal
coee extraction
Advanced dual wall
crema system for
ideal crema
Milk frothing jug
Filter holder
Single axis swivel steam wand
Stainless steel frothing attachment
Extra large cup height, ideal for coee mugs
Cleaning tool storage located at the front of the
machine under the left of the group head
Removable drip tray and stainless steel grid
„Empty me“ indicator
Die-cast cup warming tray
Stainless steel nish

7KNOW YOUR ESPRESSO MACHINE ES 4011
Accessories
Removable and transparent 2.75L water tank with level indicator. Filled from the back of the
machine.
Combined
measuring spoon
and coee press
1 and 2 cup dual
wall stainless steel
lters
EJECT button Italian designed
and made 15 bar
pump system

8
OPERATING YOUR ESPRESSO MACHINE ES 4011
OPERATING YOUR ESPRESSO MACHINE ES 4011
Before the rst use
Remove any packaging material or
promotional stickers before using your
espresso machine for the rst time.
Ensure the espresso machine is switched of
and the power cable is unplugged from the
power outlet.
Wipe the outer housing with a soft damp
cloth and dry thoroughly. Do not immerse
the outer housing, power cord or plug in
water or any other liquid.
Do not immerse the espresso machine,
power cord nor plug into water or any other
liquid.
WARNING
The water tank is located at the back of the
machine. Remove the water tank. Wash in
warm, soapy water using a non-abrasive
washing liquid. Rinse and dry thoroughly.
Do not clean any of the parts or accessories
in the dishwasher.
WARNING
Filling the water tank
Open up the water tank lid and remove
the water tank. Fill with cold water to the
maximum mark and replace in the machine.
Close the water tank lid.
The water tank has an integrated lid /carry
handle.
NOTE
The water tank should be lled with fresh
cold water before use. Check water level
before use and replace the water daily. Do
not use mineral water.
NOTE
Fill the water tank with cold water to the
maximum mark. Never ll the water tank
over this mark.
NOTE

9OPERATING YOUR ESPRESSO MACHINE ES 4011
Pre-heating the espresso machine
For optimal crema, it is recommended to
carry out a complete brewing operation
with water but without any coee grinds
before making your rst coee to ensure
that the machine has been pre-heated.
1. Ensure the ‘Selector Control’ is in the
‘STANDBY’ position and plug the power
cord into a 230/240V power outlet and
switch on.
2. Press the ‘POWER’ button ‘On’. The
‘POWER’ button surround will illuminate.
The red‘HEATING’ light will turn o when
the machine has reached the correct
temperature.
3. As soon as the red‘heating’ light turns
o, set the ‘Selector Control’ to the
position and run a small amount of water
through the brewing head for a few
seconds without the lter holder in place.
4. Pre-heat the lter holder by placing
underneath the group head. Rinse with
hot water from the group head using the
pouring hot water. Dry the lter and lter
holder thoroughly before use.
Pre-warming cups
The cup warming plate will start to warm as
the machine heats. Pre-warm the cups by
placing on the cup warming plate or placing
hot water from the group head. This will help
maintain the coee’s optimal temperature
when brewed into the cups.
Preparing coee
Place the 1 or 2 cup lter basket into the
group handle. Use the smaller lter (marked
by symbol) for 1 cup and the larger lter
(marked by symbol) for 2 cups.
Use 1 level measure of ground espresso
coee for the 1 cup lter basket and 2 level
measures for the 2 cup lter basket. It is
important to use the correct amount of
coee for each lter as the lter perforations
have been constructed to utilize the pressure
in the machine to extract optimal avor with
each brewing.
When brewing for a mug of coee always
use the 2 cup lter. If you require a larger
coee, add the hot water rst and then brew
the coee.
NOTE
Tamping the ground coee
- Distribute the ground coee evenly in
the lter and press down rmly with the
tamping end of the measuring spoon and
ensure that it is level.

10
OPERATING YOUR ESPRESSO MACHINE ES 4011
- Clean any excess ground coee from the
rim of the lter holder to ensure a proper
t into the group head.
Priming the group head
 Before placing the lter holder into
position, it is recommended to run a short
ow of water through the group head.
 Place a container or empty cup under the
group head, or allow water to ow straight
into the drip tray.
 With the lter holder removed, prime
the group head by turning the
selector control to the position for
approximately 5 – 10 seconds and then
turn the selector control back to its
position. A pumping noise will be heard
during this operation, and water will run
through the group head.
Inserting the lter holder
Place the lter holder underneath the group
head so that the handle is aligned with the
„INSERT“ graphic. Insert the lter holder up
into the group head and rotate the handle
to the right until resistance is felt or until it
can no longer be rotated. This will be at an
approximate 90° angle to the machine in
„LOCK“ position.
Brewing coee
 Ensure the selector control is in the
„STANDBY“ position and plug the power
cord into a 230/240V power outlet and
switch on.
 Press the POWER button. The POWER
button surround will illuminate. The
red heating light will turn o when
the machine has reached the correct
temperature.
 As soon as the red heating light turns o,
the machine is heated up.
 Ensure the drip tray and lter holder are in
place.
 Place one or two pre-heated cups beneath
the lter holder outlet.

11 OPERATING YOUR ESPRESSO MACHINE ES 4011
 Set the selector to the position.
 After a few seconds*, the extraction of
espresso begins. A pumping noise will be
heard during this operation
* Pre-brew function
When you turn the selector button to
position, the boiler heating system pumps
water briey followed by a pause; then
continues to pump the water through to
the ground coee in the lter holder. This
pre-brew function is an advanced feature of
the Espresso Machine. The ground coee is
moistened by a small amount of water before
full extraction. The ground coee expands
and when greater pressure is built up, the
brewed coee is extracted with its full avor.
The pre-brew function is not possible to skip.
It is an inseparable part of the extraction
coee process.
 When sucient coee has been extracted,
set the selector control to the„STANDBY“
position. This will stop the ow of coee.
 If you do not need to use the steam
function, press the POWER button ‘O’,
unplug the power cord and allow the
machine to cool.
Recommended measurements are 30ml for
1 cup and 60ml for 2 cups.
NOTE
Emptying the lter holder
- Remove the lter holder from the group
head by rotating the lter holder to the left
until it releases.
- To empty the used coee grounds, turn
the lter holder upside down in a bin and
gently tap out the coee puck (used coee
grounds should be thrown away with
domestic waste and not down the sink
which may block drains).
- Remove the lter by pressing on the
„EJECT“ button on the underside of the
lter holder.
- Rinse the lter and lter holder with water
and allow drying.
The machine remains ready for brewing and
maintains a constant heating temperature
as long as the POWER switch is left ‘On’.
If the temperature should drop, the red
heating light will illuminate and the
machine will automatically heat up to the
correct brewing temperature.
NOTE
THE METAL PARTS OF THE FILTER HOLDER MAY STILL BE VERY HOT. COOL
THESE PARTS IN COLD WATER.

12
OPERATING YOUR ESPRESSO MACHINE ES 4011
How to texture milk for a cappuccino or latté
The espresso machine ES 4011 comes complete
with a stainless steel frothing attachment
for easier texturing of milk. When using the
frothing attachment on the steam wand a large
amount of textured milk is easily created.
If you need to prepare small amount
of textured milk, remove the frothing
attachments and use only the steam wand.
Ensure the frothing attachment is not hot
and remove it by pulling downwards.
To ret the Froth Enhancer, ensure it is
securely attached to the steam wand by
inserting it, from either end opening, onto
the wand and pushing it rmly upwards onto
the rubber surround.
The rst step in making a cappuccino/latte is to
make a short espresso (see“Brewing Coee”).
 Pour the desired amount of cold fresh milk
(approx. 1⁄3 full) into the stainless steel milk
frothing jug.
 Turn the steam wand over the drip tray.
 Turn the selector control to the position.
The red light will start to ash indicating
that the thermo coil heating system is
heating and preparing to create steam.
 For improved results allow the water to
be released and to start generating steam
before immersing into milk.
 Hold the milk frothing jug at an angle
so that steam wand and/or the frothing
attachment sits just below the surface of
the heating milk and the steam will move
the milk around the inside of the milk
frothing jug in a circular motion.
 When the desired volume of froth has
been achieved, immerse the steam wand
and / or frothing attachment deeper into
the milk frothing jug to heat the milk.
 Hold the milk frothing jug at an angle with
one hand and place your other hand on
the outer base of the milk frothing jug.
 When the base of the milk frothing
jug becomes too hot to touch, set the
selector control to the“STANDBY” position,
stopping the steaming function before
removing the milk frothing jug. A pumping
noise will sound for a short time; do not be
alarmed as there will be a ve second delay
prior to the machine carrying out the Auto-
purge function.
 The optimum milk temperature is 60-65°C.
A thermometer could be used to achieve
the correct temperature. Milk will begin
to boil at around 72°C. If the milk boils, or
becomes too hot, the natural sweetness
and texture of the milk will be aected.
 To eliminate larger bubbles, tap the
milk frothing jug lightly on bench top to
combine froth and steamed milk before
pouring.

13 OPERATING YOUR ESPRESSO MACHINE ES 4011
If less texture is required, remove the
frothing attachment from the steam wand
and steam the milk using the steam wand.
To remove the frothing attachment, ensure
it is cool then simply pull down and remove.
NOTE
 Pour the steamed milk into each cup of
freshly brewed espresso coee and spoon
in the frothing milk, in the following ratios:
Cappuccino: 1/3 espresso + 1/3 steamed
milk + 1/3 froth milk.
Latté: 1/3 espresso topped with steamed
milk and about 1 cm of frothed milk
(traditionally served in a glass).
Always ensure that the frothing attachment
has been rmly pushed onto the steam
wand. For best results use fresh cold milk.
Always clean the steam wand and froth
enhancer immediately after every use (refer
to care and cleaning).
NOTE
The Espresso Machine features a swivel
steam wand so the position of the steam
wand can be changed to a comfortable
angle.
TIP
MILK SHOULD NOT BE ALLOWED TO RUN OVER THE TOP OF THE
FROTH ENHANCER, OTHERWISE IT WILL NOT FUNCTION PROPERLY.
TO AVOID SPLATTERING OF HOT MILK, DO NOT LIFT THE STEAM
NOZZLE ABOVE THE SURFACE OF THE MILK WHILE FROTHING. ENSURE
THE SELECTOR CONTROL IS IN THE‘OFF’POSITION BEFORE REMOVING
THE FROTHING JUG.
For brewing more coee immediately after
using the steam function, this machine
features an auto-purge function. This
ensures that ground coee will not be
burnt by the initial water ow from the
thermo coil being too hot. Instead this
water is automatically released internally
into the drip tray ensuring that the internal
thermostat is at optimal temperature for
extracting coee. Your coee will always
be extracted at this optimal temperature
ensuring only the best avored coee is
achieved.
NOTE

14
COFFEE MAKING TIPS
COFFEE MAKING TIPS
Making a good cup of coee is an art that is
simple to achieve. Here are some tips to help
you make the perfect coee.
Warming your cup or glass
A warm cup will help maintain the coee’s
optimal temperature. Preheat your cup by
storing on the cup warming tray or rinsing
with hot water from the group head.
Warming the lter holder
A cold lter holder can drop the extraction
temperature enough to signicantly aect
the quality of your coee. Always ensure
the lter holder is preheated by running
hot water through it before tamping it with
coee.
Always wipe the lter and lter holder
dry before tamping with ground coee as
moisture can encourage ‘drilling’ - this is
when water bypasses the ground coee
during extraction.
NOTE
Grinding coee
If using a pre-ground coee, ensure an
espresso grind suitable for espresso/
cappuccino machines is purchased.
If grinding coee beans, the grind should be
ne but not too ne or powdery. The grind
will aect the rate at which the water ows
through the coee in the lter and therefore
the taste of the coee.
If the grind is too ne (looks like powder
and feels like our when rubbed between
ngers), the water will not ow through
the coee even when under pressure. The
resulting coee will be over extracted, too
dark and bitter, with a mottled and uneven
crema on top.
If the grind is too coarse the water will ow
through the coee too quickly. This will result
in an under-extracted coee lacking in avor
and without the thick crema on the top layer
of coee.
Right measurement
A single espresso is made with ¼ ounce or
7g of coee. A level measure of the tamp /
spoon is the correct amount of coee for a
single espresso and 2 level measures for a
double espresso. It is important to use the
correct lter for the amount of coee.
Tamping correctly
Level the desired amount of coee by gently
tapping the side of the lter holder before
pressing down rmly with the tamping end
of the measuring spoon.
When packing for a double espresso it is
important only to tamp after the second
measure. Tamping between measures will
create a layer in the coee that can impede
full extraction.
Purge the group head
Before inserting the lter holder, run some
water through the group head. It will ensure
that your machine has a last minute‘clean
through’ and stabilizes the temperature prior
to extracting.

15 COFFEE MAKING TIPS
Make sure to wipe o any excess coee from
the rim of the lter to ensure a proper seal is
achieved under the group head.
NOTE
Brewing your espresso
When brewing coee, make sure the water
ows through the coee lter at the correct
rate. The water ow can be adjusted by
varying the pressure that the coee is
tamped (pressed down) in the lter or by
changing the grind of the coee.
If you wish to taste espresso of the right
quality, do not extract more than 30 ml
(using a lter for 1 cup) or 60 ml in case of
double espresso (using a lter for 2 cups).
Do not over-extract your coee – more
than recommended amount. This will result
a colorless crema on the top. Crema is the
caramel coloured layer that oats on top of
the coee following extraction.
The taste of your coee will, of course,
depend on personal preference and on
many other factors such as freshness of the
coee bean; neness or coarseness of the
grind; tamping pressure (pressing down);
quantity of the coee grind in the lter
basket.
NOTE

16
CARE AND CLEANING
CARE AND CLEANING
Before cleaning, ensure the selector control
is in the “STANDBY” position and press the
“POWER” button ‘O’. Switch o at the power
outlet, then unplug the power cord and allow
the unit cooling.
Cleaning the steam wand and frothing
attachment
The steam wand and froth enhancer should
always be cleaned after frothing milk. Do
not leave the steam wand in the milk. This
ensures the Steam Wand is kept free of milk
deposits. Failure to do this may result in milk
being sucked back into the boiler heating
system.
Remove the froth enhancer and rinse under
warm tap water.
Wipe the steam wand with a damp cloth,
and then with the steam wand directed back
into the drip tray, briey set the selector
control to the position. This will clear any
remaining milk from inside the steam wand.
If the steam wand becomes blocked, wait
for the machine to cool before using the
cleaning tool to unblock the opening.
If the steam wand continues to be blocked,
the tip of the steam wand can be removed
by using the spanner in the middle of the
cleaning tool.
Soak the tip in hot water before using the
pin on the cleaning tool to unblock. Replace
the tip back onto the steam wand and secure
with the cleaning tool.
DO NOT USE a scourer or abrasive cleaner to
clean steam wand or housing.
NOTE
Attention! Cleaning tool pin is very sharp.
NOTE

17 CARE AND CLEANING
Cleaning lters, lter holder and brewing
head
The stainless steel lters and lter holder
should be rinsed under water directly after
use to remove all coee particles. Should the
ne holes in the lters become blocked; the
ne pin on the cleaning tool can be used to
clear the holes.
The group head interior should be wiped
with a damp cloth to remove any ground
coee particles.
Periodically run water through the machine
with the lter holder in place, but without
any ground coee, to rinse out any residual
coee particles.
Cleaning the housing and cup warming
plate
The outer housing can be wiped with a soft,
damp cloth (do not use abrasive agents or
cloths which can scratch the surfaces).
Cleaning the drip tray
The drip tray should be removed, emptied
and cleaned at regular intervals, particularly
when the drip tray full indicator is showing
‘Empty Me!’.
Remove the stainless steel grid and pull
the ‘Empty Me!’ full indicator upwards to
dislodge from the drip tray. Wash with warm
soapy water, using a non-abrasive washing
liquid, rinse and dry thoroughly.
To re-insert the ‘Empty Me!’ full indicator
back into the drip tray, simply push back
into aligning slots.
NOTE
Decalcifying the espresso machine
After regular use, hard water (especially) may
cause mineral built up in and on many of the
inner functioning components, reducing the
brewing ow, power of the machine, and
aecting the quality of coee.
We advise decalcifying the machine on
a regular basis (every 2-3 months) using
a mixture of white vinegar and water.
Follow the instructions provided or use the
following as a guide:
Diluted solution (for softer water)
- 1 part white vinegar
- 2 parts cold tap water
Concentrated solution (for hard water)
- 1 part white vinegar
- 1 part cold tap water
Do not powder agents for decalcifying.
NOTE
Do not clean any of the parts or accessories
in the dishwasher.
NOTE
DO NOT IMMERSE CORD, PLUG OR APPLIANCE IN WATER OR ANY OTHER
LIQUID.

18
1. Ensure the selector control is in the
“STANDBY” position, the POWER button
is in the ‘O’ position and the machine
is switched o at the power outlet and
unplugged.
2. Remove the lter holder and frothing
attachment. Pour the mixture of white
vinegar and water into the water tank.
3. Plug the machine into the power outlet
and switch on.
4. Press the POWER button to the ‘On’
position and turn the selector control
to the “STANDBY” position.
5. Place a large container under the group
head, and steam wand.
6. When the brewing temperature has been
reached the red heating light will switch
o. Turn the selector control to the
position to commence pour.
7. Once half the mixture of white vinegar
and water has run through the group
head turn the selector control to the
“STANDBY” position.
8. Set the selector control to the
position and allow the remaining
solution to run through the steam wand.
When the solution has run through, set
the selector control back to“STANDBY”
position.
9. After decalcifying, remove the water tank
and rinse thoroughly then re-ll with
fresh cold water. To rinse the machine,
repeat previous steps.
10. Espresso machine is now ready to use.
The stainless steel lters should not come
in contact with any decalcifying agents.
Do not use powdered decalcifying agents.
NOTE
CARE AND CLEANING
DO NOT USE ANY OTHER DECALCIFYING AGENTS, OTHER THAN VINEGAR.

19 TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
Problem Possible causes
Coee does not run through. • Machine is not turned on or plugged in.
• Water tank is empty.
• Selector control not in position.
• Coee grind is too ne.
• Too much coee in the lter.
• The lter is blocked (see Care and Cleaning).
• Excessive tamping.
Coee runs out too quickly. • Coee grind is too coarse.
• Incorrect quantity of coee in the lter basket.
• Not rmly tamped.
Coee runs too slowly. • The water tank is empty or low.
• Coee grind is too ne.
• Machine is blocked by scale build up.
• Too much coee in the lter basket.
• Excessive tamping
Coee runs around the edge
of the lter holder.
• Filter holder is not inserted in the brew head
properly.
• There are coee grounds aecting the sealing around
the lter rim.
Coee is too weak or watery. • Coee grind is not ne enough (use coee ground for
espresso machines).
• Not enough coee in the lter.
• Incorrect quantity of coee in the lter basket.
• Not rmly tamped.
Coee is cold. • Machine not preheated.
• Cups not preheated.
• Milk not heated enough (if making a cappuccino or
latte) refer to Milk guide.
No crema. • Coee grind is too coarse.
• Not enough coee in the lter.
• Incorrect quantity of coee.
• Not rmly tamped.
• Coee is not fresh.
No steam is generated. • Machine is not turned on.
• Water tank is empty.
• Selector control not in position.
• Steam wand is blocked.
Milk is not frothing. • Not enough steam.
• Milk is not fresh and cold.
• Incorrect technique (refer to How to texture Milk).