CEECO SSW-521-D User manual

SSW-521-D-SPK1.07UNVLr1-ADA-ISSUE4.0
SERVICE MANUAL
FOR
MODEL SSW-521-D
(FORMERLY SSW-521-DS)
STAINLESS STEEL HANDS FREE WALL TELEPHONE
WITH OPTIONAL ADA FEATURE
EQUIPPED WITH SPK1.07UNVLr1 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax: [phone]

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER MODEL SSW-521-D STAINLESS STEEL
HANDS FREE WALL TELEPHONE
EQUIPPED WITH SPK1.07UNVLr1
FIRMWARE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net

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Communication Equipment & Engineering Company
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TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION................................................................................................... 4
2.0 GENERAL............................................................................................................... 4
3.0 PROGRAMMING .................................................................................................. 5
PROGRAMMING CONTINUED......................................................................... 6
PROGRAMMING CONTINUED......................................................................... 7
4.0 OPERATION .......................................................................................................... 8
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................................... 8
6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ..................... 9
7.0 TESTING............................................................................................................... 11
8.0 SPECIFICATIONS............................................................................................... 12
9.0 PARTS LIST ......................................................................................................... 13
10.0 REPAIR AND RETURN INFORMATION....................................................... 14
11.0 WARRANTY POLICY ........................................................................................ 15
12.0 DIAGRAM............................................................................................................. 16

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Communication Equipment & Engineering Company
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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
the CEECO Model SSW-521-D Stainless Steel Wall Telephone.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
)
2.0 GENERAL
2.1 The CEECO Model SSW-521-D Hands free telephone is a sturdy, vandal
resistant, Stainless Steel Speakerphone, with optional ADA feature
(RED/GREEN LED). Instead of a hookswitch and handset, the telephone
is equipped with a Press to start/Press to stop Emergency Auto Dial
button. The button provides automatic dialing of a preprogrammed
number of up to 11 digits. Manual volume control is also provided inside
the telephone.
2.2 The microphone is muted during dial tone eliminating the use of hand held
dialers.
2.3 The telephone may be programmed to:
•allow or block incoming calls (if equipped with ringer)
•automatically time and disconnect a phone call
•automatically dial a PBX or other access number
2.4 Programming is accomplished via the DTMF keypad, which is packaged
separately.

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3.0 PROGRAMMING
NOTE: It is recommended that you ground yourself to prevent ESD
damage to the PCB(s).
3.1 Locate the security screw on the bottom of the housing and remove it with
the security tool (P/N 301-037 sold separately). Separate the telephone
housing from the back plate by pulling the housing bottom away from the
back plate and up.
3.2 Locate the programming keypad, which was packaged separately and has
a white connector on the reverse side. Locate the multi-color ribbon cable
extending from the Printed Circuit Board, with a white connector on the
loose end. Connect the keypad and cable, via the two white connectors.
3.3 Connect the telephone to a working telephone line or a DTMF test set
(Please refer to diagram on page 10).
3.2 Locate the pair of plastic mini-jumpers along the edge of the PC board.
Move them to the “ON” or inner most position as depicted in the diagram
on the last page of this manual.
3.3 Press the “Emergency” button on the front of the phone and wait for
dial tone to begin programming.
3.4 Enter #97#18#, in order to clear all user programmable memory.
NOTE: Once the “#" key has been entered, you may hear a fast busy
tone, an operator reorder, or other Central Office signals. Please disregard
these sounds and continue programming, as they will have no effect on the
programming.
3.5 Each programming location is accessed by dialing the # sign and the
corresponding two digit code. The previous contents of the location are
automatically erased when the location code is accessed.
3.6 Enter #00, followed by a series of ten (10) digits as selected from the
following page. Location “00” is the telephone options location. By
entering a selected number of 0-9 into each of the ten digit locations, the
phone is customized for the particular installation

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PROGRAMMING CONTINUED
LOCATION #00: (OPTION TABLE)
•Be sure to record your selections here for future reference:
#00 0 __ __ 0 0 __ 0 __ 0 __
1 2 3 4 5 6 7 8 9 10
Digit 1:
0 Always 0for this model.
Digit 2:
0No incoming calls allowed.
1Incoming calls allowed (if equipped with ringer).
Digit 3:
0 No Conversation Time-Out.
1-9 Minute(s) Conversation Time-Out. (Automatically times & disconnects call)
Digit 4:
0Always 0for this model.
Digit 5:
0 Always 0 for this model.
Digit 6:
0 Deactivate ADA Feature
9 Activate ADA Feature (if equipped with visual call progress LED).
Digit 7:
0 Always 0for this model.
Digit 8:
0 Do not dial PBX access number stored in location #18.
1 Dial PBX access number stored in location #18.
Digit 9:
0Always 0 for this model.
Digit 10:
0No wink detect.
1-9 Length of the wink detect (1=50ms incremental to 450ms. 5 is recommended).
EXAMPLE: Dial #00 0160090105 and the phone will be set as follows:
DIGIT 1 .. ALWAYS 0
DIGIT 2 .. INCOMING CALLS ALLOWED
DIGIT 3 .. 6 MINUTE CONVERSATION TIME OUT
DIGIT 4 .. ALWAYS 0
DIGIT 5 .. ALWAYS 0
DIGIT 6 .. ACTIVATE ADA FEATURE
DIGIT 7 .. ALWAYS 0
DIGIT 8 .. DIAL THE PBX ACCESS NUMBER FIRST
DIGIT 9 .. ALWAYS 0
DIGIT 10..250 ms wink detect.

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PROGRAMMING CONTINUED
3.7 Enter #19 followed by the desired emergency auto-dial number. This
is the number that is automatically dialed when the button on the front of
the phone is pressed. The number may range from 1-11 digits. The time-
out disconnect feature (if programmed) will start after this number has
been dialed.
EXAMPLE: Enter #19 5551212. This will cause the phone to
automatically dial the seven-digit number, 5551212, when the
“Emergency” button is pressed.
3.8 If it is necessary for the telephone to first dial a PBX or other access
number, Enter #18 followed by the desired PBX/Access number.
Otherwise, proceed to section 3.9. This number may also range from 1-11
digits. Provided that a 1 was entered under Digit 8 in section 3.6, the
number stored in LOCATION #18 will automatically dial first, followed
by a 1 second pause, and then the number stored in LOCATION #19 will
automatically dial.
EXAMPLE: Enter #18 1800123456. This will cause the phone to
automatically dial the eleven digit 1800 number, followed by a 1 second
pause, followed by the automatic dialing of the number entered after #19
above.
3.9 When programming is finished, press the “Emergency” button to hang
up the phone. Return the two plastic mini-jumpers to the “off” or
outermost position, as depicted on the last page of this manual.
Disconnect the programming keypad and secure it safely somewhere for
future use. The phone is now ready for installation/use.

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4.0 OPERATION
To make a call, press the “Emergency” button located on the front of the
telephone and wait to hear dial tone. The LED (if provided) will illuminate red at
this time and the pre-programmed number(s) will dial out on the line. When the
call is complete, press the “Emergency” button again to hang up the phone. The
call will be terminated and the LED (if provided) will go out. If the phone is not
manually hung up, it will reset itself upon receiving a wink back from the far end,
or upon the expiration of the time entered in section 3.6 under Digit 3 (call time-
out feature).
If the telephone is equipped with an optional ADA LED light (visual call progress
LED), the LED will illuminate red when the emergency button is pressed. The
LED will flash red and green during the ringing cycle. The LED will then turn
green when the called party answers (within a max. four seconds). Thus, the
LED provides a visual indication of the call progress. In order for the ADA LED
to function, it must be activated by selecting “9” in section 3.6 under Digit 6.
NOTE: CEECO cannot assume responsibility for the called party’s response.
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
5/16" Nut driver
3/8" Nut Driver
Security Tool, CEECO part number 301-037
Flat Blade Screw Driver
DTMF Test Set

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6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
6.1 Using a 301-037 security tool (sold separately), loosen and remove the
security screw.
6.2 The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
6.3 Separate the cover assembly from the back plate assembly by pulling the
bottom forward and pushing up.
6.4 The back plate assembly is designed to be mounted on any flat vertical
surface. Four mounting holes are provided.
6.5 Run the inside station wire (tip & ring) through the back plate assembly
and terminate onto the terminal block on the back plate, as depicted on the
following page.
6.6 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
6.7 Plug together the line cord wires (red & green) from the telephone
assembly and the backplate, by matching the marked surfaces of the
connectors. (refer to diagram on next page). Dress the lines/cables away
from the security screw.
6.8 Install the cover assembly by placing the two tabs into the two
corresponding slots and secure the cover assembly by tightening the
security screw.
*****WARNING*****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
C. Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.
D. Use caution when installing or modifying telephone lines.

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0
6.9 TELEPHONE LINE WIRING DIAGRAM
TERMINATE TIP & RING HERE

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7.0 TESTING
Action: Connect the phone to the line.
Press the "Emergency" button.
Reaction: Dial tone is received.
LED illuminates.
Action: The phone automatically dials the preprogrammed number(s).
If so equipped, the ADA LED flashes during ringing.
Reaction: The called party answers.
A normal speakerphone conversation is allowed.
If equipped with ADA LED, the LED turns green within a max.
four seconds of the called party’s answer. The microphone is
active immediately.
Remember: The ADA feature must be activated during the
programming of the phone.
Action: Finish the conversation.
Press the “Emergency” button again to hang up.
The called party hangs up.
Reaction: LED goes out.
The call is terminated.

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8.0 SPECIFICATIONS
INPUT POWER : C.O. Line powered
LOOP CURRENT : 30ma. min. 80ma. max.
IMPEDANCE : 600 ohms
SIGNALING : DTMF, 70ms tone, 50ms spacing
OUTPUT : -4.0 to -6.0dbm
ENVIRONMENTAL : Temperature 0c to 50c
Humidity 20%-90% non-condensating
PROGRAMMING : Via DTMF keypad.
DIMENSIONS : 5"W X 10"H X 3 1/2"D
MOUNTING : Vertical surface mount
MEMORY RETENTION : Non-volatile memory retention
WEIGHT : Approximately 6 Pounds
TYPE JACK : RJ11C

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9.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 301-018 MODULAR LINE CORD
1 301-054 MODULAR CONNECTOR (RJ11C)
1 521-200 SERVICE MANUAL
1 700-008 KEYPAD CABLE
1 660-000 CEECO SPK BOARD
1 705-110 CONNECTORIZED KEYPAD
1 6020-B MOMENTARY PANEL SWITCH
1 14123 SPEAKER
1 12017 RINGER
1 110 STAINLESS STEEL COVER
1 321-015 STAINLESS STEEL BACKPLATE
1 9023 1/4-20 X 3/4" SECURITY SCREW
ACCESSORIES:
1 301-037 SECURITY TOOL

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10.0 REPAIR AND RETURN INFORMATION
10.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
10.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
10.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs for both directions.
10.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return Material Authorization must be requested
no later than 30 days after original shipment

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11.0 WARRANTY POLICY
11.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
abuse, acts of GOD or improper operation of equipment.
11.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be field repaired. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for
repair. Modifications by anyone other than CEECO will void the
warranty.

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12.0 DIAGRAM
When programming is
completed, move the
mini jumpers to the
OFF position.
NOTE:
Do not leave the mini jumpers in the ON
position; this will decrease battery life.
Move the mini jumpers to
the ON position BEFORE
going off-hook.
Locate the mini
jumpers on the corner
of the PCB.
O
N
OF
F
O
N
OF
F
O
N
OF
F