CEECO SSW-321-FP User manual

SSW-321-FP-ISSUE4.0
MODEL SSW-321-FP
MINI WALL TELEPHONE
SERVICE MANUAL
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax [phone]

Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
2
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER SSW-321-FP
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment and Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net

Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
3
TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION................................................................................................... 4
2.0 GENERAL DESCRIPTION .................................................................................. 4
3.0 OPERATION .......................................................................................................... 4
4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................................... 4
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ..................... 5
6.0 TESTING................................................................................................................. 6
7.0 TROUBLESHOOTING GUIDE ........................................................................... 6
8.0 SPECIFICATIONS................................................................................................. 7
9.0 PARTS LIST ........................................................................................................... 8
10.0 FCC NOTICE.......................................................................................................... 9
11.0 REPAIR AND RETURN INFORMATION ....................................................... 10
12.0 WARRANTY POLICY ........................................................................................ 10

Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
Model SSW 321-FP, which is a Stainless Steel Mini Wall Telephone designed for
Penal Institution applications.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
2.0 GENERAL DESCRIPTION
The CEECO model SSW-321-FP is a Stainless Steel Wall Telephone equipped
with a metal button tone dial. The SSW-321-FP is designed for Penal Institution
applications. The armored-cord handset has an internal steel lanyard, which helps
guard against vandalism and helps to increase safety. The phone is not designed
for incoming calls and, therefore, does not have a ringer.
3.0 OPERATION
Lift the handset. After dial tone is heard dial your number using the keypad.
Normal phone operation follows.
4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool CEECO Part Number 301-037

Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
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5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
5.1 Using a 301-037 security tool (sold separately), loosen and remove the
security screw.
5.2 The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
5.3 Separate the cover assembly from the backplate assembly.
5.4 The backplate assembly may be installed on any standard backboard.
5.5 Run the inside station wire through the backplate assembly and terminate
on to the RJ11C terminal block on the backplate.
5.6 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
5.7 Plug the modular line cord from the cover assembly into the RJ11C
terminal block.
5.8 Dress the line cable away from the security screw and install the cover
assembly by inserting the tabs into the slots on top of the backplate.
5.9 Secure the cover assembly by tightening the security screw.
*****WARNING*****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
C. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
D. Use caution when installing or modifying telephone lines.

Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
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6.0 TESTING
6.1 Connect the phone to a phone line or a DTMF phone test set.
6.2 Lift the handset, dial tone is heard.
6.3 Dial a number. (The transmitter is muted while the phone is dialing.)
DTMF tones should be heard and should register on the test set.
6.4 Normal phone conversation is allowed. Place the handset on hook.
The phone should hang up.
7.0 TROUBLESHOOTING GUIDE
Always visually check the phone for loose or shorted wires, damaged terminals or
damaged parts.
PROBLEM: NO DIAL TONE POSSIBLE CAUSE:
LINE CORD
RJ11C CONNECTOR
NETWORK
HANDSET
DIAL PC BOARD
PROBLEM: DIAL TONE IS DISTORTED POSSIBLE CAUSE:
NETWORK
HANDSET
DIAL PC BOARD
PROBLEM: TRANSMITTER DOES NOT POSSIBLE CAUSE:
TURN ON HANDSET
NETWORK
DIAL PC BOARD
PROBLEM: PHONE DOES NOT DIAL POSSIBLE CAUSE:
DIAL PC BOARD
KEYPAD
PROBLEM: RINGER DOES NOT OPERATE POSSIBLE CAUSE:
RINGER
NETWORK

Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
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8.0 SPECIFICATIONS
INPUT POWER: C.O. Line Powered
LOOP CURRENT: 23mA min to 80mA max
IMPEDANCE: 600 ohms
SIGNALING: DTMF, 70ms tone, 50ms spacing
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature 0°C to 50°C
Humidity 20%-90% non-condensating
RINGER EQUIVALENCY: 0.4A
TYPE JACK: RJ11C
TELEPHONE COVER: Brushed 16 gauge Stainless Steel
DIMENSIONS: 5" Wide x 10 3/4" High x 5 1/2" deep
(Handset on hook)
MOUNTING: Vertical surface mount
WEIGHT: 6lbs.
FCC REGISTRATION: BW-88T7-13717-TE-T
UL LISTED NO.: 6OF5

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CEECO
Communication Equipment and Engineering Company
PROPRIETARY
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9.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 321-020 Stainless Steel Mini Housing
1 735-100 Model 730 Metal Button Tone Dial
1 301-106-18 18" Handset with Armored Cord
with internal steel lanyard
1 301-009 Network
1 301-581 Tongue and Bracket Assembly
1 301-588 Hookswitch Cradle
2 301-570 Microswitch Assembly
1 301-018 Modular Cord
1 321-015 Stainless Steel Backplate
1 321-016 1/4" - 20 x 3/4" Security Screw
1 308-015 Swivel
1 301-052 Grommet
1 301-054 Modular Jack
ACCESSORIES:
1 301-037 Security Tool
OPTIONS:
1 301-106-29 or 29" Handset with Armored Cable
withInternalSteelLanyard

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CEECO
Communication Equipment and Engineering Company
PROPRIETARY
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10.0 FCC NOTICE
10.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68. The FCC requires that
you be advised of certain requirements involving the use of this telephone.
10.2 CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the Telephone
Company in your area. This jack is a modular outlet, which you can order
from your local telephone company.
10.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone
number) and the telephone's FCC registration number and ringer
equivalence number. These numbers are listed in section 8.00.
The FCC further requires that you notify your local telephone company,
when permanently disconnecting this telephone.

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Communication Equipment and Engineering Company
PROPRIETARY
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11.0 REPAIR AND RETURN INFORMATION
11.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It
must include: RMA Number, return shipping instructions, original
purchase order number, serial number and special marking instructions. A
tag with the trouble observed must be attached to the defective unit. This
information must be inside the shipping container.
11.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
11.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return Material Authorization must be
requested no later than 30 days after original shipment. Items returned for
credit must be returned in their original shipping container.
12.0 WARRANTY POLICY

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Communication Equipment and Engineering Company
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12.1 GENERAL
CEECO guarantees its products to be free from defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO.
UNDER NO CIRCUMSTANCES shall CEECO be liable for loss,
damage, cost of repair or consequential damages of any kind, which have
been caused by neglect, abuse or improper operation of equipment.
CEECO will repair or replace any unit during this period if found to be
defective for reasons other than abuse and improper use or improper
installation. It is the buyer’s responsibility to return the defective unit to
the factory. CEECO will then repair or replace any defective parts and
return them to the buyer free of charge.
12.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by any one other than CEECO will void
the warranty.