CEECO WPP-333-F-M-IVC User manual

WPP(HOB)-333-F OR SSP-313-F-M-IVCCAC6.00-650-521-ISSUE4.0
SERVICE MANUAL
FOR
MODEL
WPP-333-F-M-IVC
WEATHERPROOF TELEPHONE
HOB-333-F-M-IVC
WEATHER-RESISTANT TELEPHONE
SSP-313-F-M-IVC
STAINLESS STEEL PANEL TELEPHONE
EQUIPPED WITH CAC6.00 SOFTWARE
RECEIVER-OPERATED MAGNETIC HOOK SWITCH
BACKGROUND NOISE REDUCTION
VOLUME CONTROL
Serving the Telephone Industry Since 1930
Communication Equipment 519 West South Park Street
& Engineering Company Okeechobee, Florida 34972
Voice: 863-357-0798
Fax: [phone]

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Communication Equipment & Engineering Company
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IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL WPP-333-F-M-IVC OR
HOB-333-F-M-IVC OR
SSP-313-F-M-IVC
EQUIPPED WITH CAC6.00 FIRMWARE
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment and Engineering Company
519 West South Park Street
Okeechobee, Florida 34972
[phone] Voice
[phone] Fax

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TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION................................................................................................... 4
2.0 GENERAL DESCRIPTION.................................................................................. 4
3.0 PROGRAMMING.................................................................................................. 5
PROGRAMMING CONTINUED…..................................................................... 6
PROGRAMMING CONTINUED…..................................................................... 7
PROGRAMMING CONTINUED…..................................................................... 8
PROGRAMMING CONTINUED…..................................................................... 9
4.0 TESTING/OPERATION ..................................................................................... 10
TESTING/OPERATION CONTINUED… ........................................................ 11
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT.................................. 11
6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS................... 13
7.0 SPECIFICATIONS............................................................................................... 14
8.0 PARTS LIST......................................................................................................... 15
9.0 FCC NOTICE........................................................................................................ 16
10.0 REPAIR AND RETURN INFORMATION....................................................... 17
11.0 WARRANTY POLICY........................................................................................ 18
12.0 DIAGRAM............................................................................................................ 19

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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
CEECO Model Telephones noted on the front cover.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 West South Park Street
Okeechobee, Florida 34972
[phone]
[phone] FAX
2.0 GENERAL DESCRIPTION
These CEECO Model Telephones are microprocessor-based coinless units
designed to withstand abuse and fraudulent call attempts. Each phone is equipped
with CAC6.00 Firmware, which allows the phone to be programmed to
implement the following: call restrictions, allowed or not allowed incoming calls,
narrow or wide dial tone detection window, muted microphone to guard against
fraud, tone (DTMF) or pulse dialing, automatic, timed-call disconnect, speed-
dialing, and automatic one, or two-number auto-dialing (typically access
numbers), when the handset is lifted. This telephone has a number of useful
features and any or all of them may be used. Attempts to hookswitch dial will
cause the microprocessor to go "on hook" until the attempt has ended. The steel
housing and chrome plated tone dial are vandal resistant. A receiver-operated,
sealed magnetic hook switch is utilized to eliminate moving parts and to seal the
hook switch cavity. Internal Volume Control is provided as a cost-effective
means to allow an incremental volume increase up to a total gain of 18-20dB. It
is activated by pressing the volume control button on the face of the phone
marked with the loudness symbol. The volume is reset upon the fourth press of
the volume control button, or upon hang up. Background noise reduction is
automatically applied. A 32” armored cord, hearing aid compatible handset is
standard.

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3.0 PROGRAMMING
THIS EQUIPMENT IS TELEPHONE LINE POWERED.DURING PROGRAMMING THE CENTRAL OFFICE OR
PBX MAY RESPOND TO THE PROGRAMMING CODES WITH VARIOUS BUSY TONES,REORDER TONES
RECORDINGS,ETC.THESE TONES AND RECORDINGS WILL HAVE NO EFFECT ON THE PROGRAMMING.
PLEASE IGNORE THEM.ALL PROGRAMMING IS DONE THROUGH THE UNIT KEYPAD.
3.1 Connect the telephone to a working telephone line or a DTMF test set.
3.2 Locate the two green plastic mini-jumpers on the edge of the printed
circuit board and move them to the “ON” position, as depicted on the last
page of this manual.
3.3 Lift the handset and wait for dial tone before beginning programming.
First read through the programming section and then do the actual
programming as you read along again. Programming is accomplished by
way of the DTMF keypad. The programming can be accomplished in one
continuous sequence without having to stop or perform any measures
between programming sections. It is important to be slow and deliberate
when pressing the keys during programming. A missed or partial tone
will result in improper programming.
3.4 Utilizing the keypad, enter # 9 7. This will clear all memory locations.
3.5 Enter # 0 0, which accesses the telephone options memory location.
There are six (6) selections to be made in this location. By entering a
selection into each of the six programming digit locations, the phone is
customized for the particular installation. You must make an entry for
each of the six digit locations. The six digit locations and the available
selections are shown on the next page. Compare the example below to the
information on the next page and then enter the 6 numbers you choose.
Example: Entering #00 followed by 101003 would program the phone to
have no call restrictions, no incoming call allowed, a wide dial tone detect
window, a muted microphone initially, DTMF dialing, and a 5 minute
automatic timed call disconnect.

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PROGRAMMING CONTINUED…
Location #00:
Digit 1
0Implement Call restrictions
1No call restrictions
Digit 2
0No incoming calls allowed
1Incoming calls allowed
Digit 3
0Narrow dial tone detect window
1Wide dial tone detect window (Always recommended)
Digit 4
0Mute the microphone until the user dials a digit
1Unmute the microphone after the access number is dialed
Digit 5
0DTMF dialing
110 PPS pulse dialing
220 PPS pulse dialing
Digit 6
0=no call timeout 5=12 min.call timeout
1=2 min.call timeout 6=15 min.call timeout
2=3 min.call timeout 7=20 min.call timeout
3=5 min.call timeout 8=25 min.call timeout
4=10 min. call timeout 9=30 min.call timeout
Be sure to record your selections in the table below for future
reference.
Telephone Options Table: #00 __ __ __ __ __ __
1 2 3 4 5 6

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PROGRAMMING CONTINUED…
3.6 If you desire the phone to automatically dial a number (up to eleven
digits in length) when the handset is lifted, now is the time to enter it. If
this is not a desired function, proceed to section 3.9. Programming
location #19 stores the auto-dial number. Therefore, enter # 1 9 followed
by the desired auto dial number. For example: Entering #199 will
program the phone to automatically dial a 9, when the handset is lifted.
Be sure to record your entry in the table below for future reference.
1st Auto Dial Number Table: #19 __ __ __ __ __ __ __ __ __ __ __
3.7 If you desire the phone to automatically dial a second number (up to
eleven digits in length) after the one stored in location #19 (see above),
now is the time to enter it. If this is not a desired function, then proceed to
section 3.8. Programming location #18 stores the second auto dial
number. In order to use #18, you must first use #19. This number will
dial out approximately one second after any number stored in the #19
location. Enter # 1 8 followed by the desired auto dial number. For
example: Entering #1818005551212 will program the phone to dial 1-
800-555-1212 approximately one second after it dials the number stored in
location #19. Combining the examples from this section and the one
above, entering #199#1818005551212 will program the phone to
automatically dial 9, pause one second and automatically dial 1-800-555-
1212, when the handset is lifted. Be sure to record your entry in the table
below for future reference.
2nd Auto Dial Number Table: #18 __ __ __ __ __ __ __ __ __ __ __
3.8 If desire to have speed-dialing capability, now is the time to program it.
If this is not a desired function, proceed to section 3.9. There are 40
speed-dial locations available. Those locations are #30 thru #69. The
speed numbers may be up eleven digits in length. Simply enter the pound
key, followed by the location number, followed by the desired speed dial
number.
Example: Entering #305551212#315875430#325839907 will program
the phone to automatically dial 555-1212 when #30 is dialed, 587-5430
when #31 is dialed, and 583-9907 when #32 is dialed. Please note that,
when the phone is put into operation, the # key must be dialed preceding
the two digit location number, in order to release the speed dial number.

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PROGRAMMING CONTINUED…
* Be sure to record your speed dial entries in the table below for future reference:
Speed Dial Table:
#30 __ __ __ __ __ __ __ __ __ __ __ #50 __ __ __ __ __ __ __ __ __ __ __
#31 __ __ __ __ __ __ __ __ __ __ __ #51 __ __ __ __ __ __ __ __ __ __ __
#32 __ __ __ __ __ __ __ __ __ __ __ #52 __ __ __ __ __ __ __ __ __ __ __
#33 __ __ __ __ __ __ __ __ __ __ __ #53 __ __ __ __ __ __ __ __ __ __ __
#34 __ __ __ __ __ __ __ __ __ __ __ #54 __ __ __ __ __ __ __ __ __ __ __
#35 __ __ __ __ __ __ __ __ __ __ __ #55 __ __ __ __ __ __ __ __ __ __ __
#36 __ __ __ __ __ __ __ __ __ __ __ #56 __ __ __ __ __ __ __ __ __ __ __
#37 __ __ __ __ __ __ __ __ __ __ __ #57 __ __ __ __ __ __ __ __ __ __ __
#38 __ __ __ __ __ __ __ __ __ __ __ #58 __ __ __ __ __ __ __ __ __ __ __
#39 __ __ __ __ __ __ __ __ __ __ __ #59 __ __ __ __ __ __ __ __ __ __ __
#40 __ __ __ __ __ __ __ __ __ __ __ #60 __ __ __ __ __ __ __ __ __ __ __
#41 __ __ __ __ __ __ __ __ __ __ __ #61 __ __ __ __ __ __ __ __ __ __ __
#42 __ __ __ __ __ __ __ __ __ __ __ #62 __ __ __ __ __ __ __ __ __ __ __
#43 __ __ __ __ __ __ __ __ __ __ __ #63 __ __ __ __ __ __ __ __ __ __ __
#44 __ __ __ __ __ __ __ __ __ __ __ #64 __ __ __ __ __ __ __ __ __ __ __
#45 __ __ __ __ __ __ __ __ __ __ __ #65 __ __ __ __ __ __ __ __ __ __ __
#46 __ __ __ __ __ __ __ __ __ __ __ #66 __ __ __ __ __ __ __ __ __ __ __
#47 __ __ __ __ __ __ __ __ __ __ __ #67 __ __ __ __ __ __ __ __ __ __ __
#48 __ __ __ __ __ __ __ __ __ __ __ #68 __ __ __ __ __ __ __ __ __ __ __
#49 __ __ __ __ __ __ __ __ __ __ __ #69 __ __ __ __ __ __ __ __ __ __ __

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PROGRAMMING CONTINUED…
3.9 If you desire the phone to implement call restrictions, we will program
the restrictions now. If this is not a desired function, proceed to section
3.10. In order for the phone to implement restrictions, a “0” must have
been selected for Digit 1 under programming location #00. If this was not
done, repeat section 3.5 in its entirety. The associated programming
locations are #70 thru #89. Each of these twenty (20) locations may be
used to program one call restriction. Each location will store a number
(pattern) of up to eleven (11) digits in length. An “*” represents a wild
card, so any time you enter the “*” key, you tell the phone to allow any
single digit in its place. In order to restrict calling patterns, you program
the phone to tell it which patterns to allow. In turn, it will block all others.
Take a moment to look over the examples below. When you are finished,
enter the # key, followed by a location code, followed by the desired
number/pattern.
EXAMPLE: Entering #700********** allows all 0+ and 0- calls.
Entering #71911 allows 911 to be dialed.
Entering #721800******* allows any 1-800 call.
Entering #73******* allows 7-digit calls.
Entering #74587**** allows 7-digit calls beginning
with 587.
Each pattern that you program will be “allowed” by the phone. If call
restrictions are implemented (Location #00 Digit 1), the phone will only
permit the calls that it is specifically programmed to allow. Any numbers
that have been programmed into the speed, #19 or #18 locations do not
have to be programmed again under this section.
3.10 Programming is now completed. Hang up the phone and return the mini-
jumpers to the “OFF” position, as depicted on the last page of this
manual. The phone is now ready for Testing/Operation.

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4.0 TESTING/OPERATION
4.1 With the phone connected to the DTMF test set or working telephone line,
lift the handset. Any number that was programmed into Location #19
should automatically dial out, at this time. If not, hang up the phone and
repeat sections 3.2, 3.3, 3.6, and 3.10 only. If this does not solve the
problem, please refer to section 10.2.
4.2 If any number was programmed into Location #18, that number should
automatically dial out approximately one second after the number stored
in Location #19 dials out. If not, hang up the phone and repeat sections
3.2, 3.3, 3.7, and 3.10 only. If this does not solve the problem, please refer
to section 10.2. Please note that, in order to use Location #18, Location
#19 must first be used.
4.3 If Locations #19 and/or #18 have not been programmed, you should
receive dial tone on the line.
4.4 If you programmed speed-dial numbers, try them now. When you press
the # key followed by the two-digit location code, any number stored in
that location should be released. For example, entering #30 should cause
the phone to automatically dial any number stored in Location #30. If not,
hang up the phone and repeat sections 3.2, 3.3, 3.8, and 3.10 only. It is not
necessary to try to reprogram all of the speed dial locations, but only the
ones that are not working. If this does not solve the problem, please refer
to section 10.2.
4.5 If you opted to use phone implemented call restrictions, try some of them
now. The phone should only permit “allowed” calls to be dialed. When
you try to dial a number that you did not “allow”, the phone should sound
an error tone (three short beeps) and reset the line. If not, hang up and
repeat sections 3.2, 3.3, 3.5, 3.9, and 3.10 only. If this does not solve the
problem, please refer to section 10.2.
4.6 Try placing a call to the phone. If the phone was programmed to accept
incoming calls, it should ring and be answered with normal phone
operation to follow. If it was programmed not to accept incoming calls, it
will still ring, but when it is answered the called party will not be heard on
the far end. The microphone will be muted. The Phone will then sound
an error tone after approximately four seconds and reset itself. If this does
not solve the problem, please refer to section 10.2.

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TESTING/OPERATION CONTINUED…
4.7 If the phone was programmed to automatically time and disconnect the
phone call (Call timeout feature), try making a telephone call. Time the
call and see if the phone, in fact, automatically disconnects after the
programmed time period. Please keep in mind that this will not be exact.
If this fails, hang up and repeat sections 3.2, 3.3, 3.5, and 3.10 only. If this
does not solve the problem, please refer to section 10.2.
4.8 Also be sure to determine that the microphone is muting as it was
programmed (Location #00) and that the phone is in either DTMF (tone)
dialing mode or pulse dialing mode as programmed (Also Location #00).
DTMF sounds like definite tones or beeps, whereas pulse-dialing sounds
like rhythmic clicks. If the phone does not seem to be functioning as
programmed, hang up and repeat sections 3.2, 3.3, 3.5, and 3.10 only. If
this does not solve the problem, please refer to section 10.2.
4.9 Attempt to “hookswitch dial” by tapping quickly on the tongue of the
hookswitch assembly. The phone should momentarily open the line, until
the attempt is over, and then return dial tone. If not, please refer to section
10.2.
4.10 At any time during a call, the volume may be increased by pressing the
volume control button located on the face of the telephone. It is marked
with the loudness symbol. Each press of the button will increase the
volume incrementally until the fourth press, which will reset the volume to
the starting level. The volume will also reset when the phone is hung up.
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
DTMF Test Set
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool 301-037 *The security tool is for a standard 5/32"
button head screw generally used on the
framework of the phone booths.

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*****WARNING*****
A. Never install telephone wiring during a
lightening storm.
B. Never install telephone jacks in west locations
unless the jack is specifically designed for wet
locations.
C. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface
D. Use caution when installing or modifying
telephone lines.

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6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
6.1 To reduce the possibility of ESD (Electrostatic Discharge) damage to the
MCRK-2 Microprocessor Card it is recommended that this telephone be
grounded via the housing and/or the yellow-black line cord wires to a
suitable ground. These grounds include but are not limited to:
Service Conduits
Service Equipment Enclosures
Grounding Conductors
Grounding Rods
A Metallic Cold Water Pipe having an underground length of
at least 10 feet.
#24 gauge wire or larger is suitable for this purpose.
6.2 When servicing the telephone, be sure the MCRK-2 board does not
contact metal parts, otherwise permanent damage may occur to the board.
6.3 Using a 301-064 security tool (sold separately), loosen and remove the
security screws.
6.4 The security tool is for a standard 1/8" button head screw generally used
on the framework of telephone booths.
6.5 Separate the cover assembly from the housing by lifting the faceplate up
and away from the housing.
. 6.6 The housing is designed for mounting on any flat vertical surface.
Mounting holes are provided.
6.7 Run the inside station wire through the housing and terminate on the
RJ11C terminal block on the backplate.
6.8 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
6.9 Plug the modular line cord from the cover assembly into the RJ11C
terminal block.
6.10 Dress the line cable away from the security screws. Install the faceplate
into the housing and secure it by tightening the security screws.

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7.0 SPECIFICATIONS
INPUT POWER: C.O. Line Powered
LOOP CURRENT: 23Ma min. 80Ma max.(48 Volt loop)
IMPEDANCE: 600 ohms
SIGNALING: DTMF, 70ms tone, 50ms spacing
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature: 0C to 50C
Humidity: 20%-90%
PROGRAMMING: Via DTMF Keypad
TELEPHONE PANEL: Brushed 14 gauge Stainless Steel
DIMENSIONS: WPP Model –12 5/8” High x 9 1/2” Wide x
8 ” Deep (including door)
HOB Model –11 1/4” High x 7 1/16 Wide x
5” Deep
SSP Model - 11 1/4" High x 7 1/6" Wide x 4
1/4" Deep (Handset on hook)
MOUNTING: WPP Model - 4 Holes spaced 8” x 5 7/8”
HOB Model - 4 Holes spaced 8” x 5 7/8”
SSP Model - 4 Holes spaced 10 3/4” x 6.5”
WEIGHT: WPP Model - 15 lbs.
HOB Model - 10 lbs.
SSP Model - 5 lbs.
DIMENSIONS: 9 1/2" Wide x 12 5/8" High x 8" Deep
(Including door).
MOUNTING: 4 Holes spaced 8" x 5 7/8" x 13/32"
WEIGHT: 12 Pounds
MEMORY RETENTION: Lithium Battery - Long Life
FCC REGISTRATION: BW88T7-13823-TE-T
TYPE JACK: RJ11C

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8.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 705-110 Keypad
1 700-008 Keypad cable
1 650-521 MCRK-2 PC board.
1 301-004-18 18” Armored cord handset
(WPP Model)
1 301-004-32 32” Armored cord handset
(HOB Model)
1 301-009 Network
1 301-592 Magnetic Hookswitch
1 331-010 Stainless Steel Panel
1 331-005 Cast Aluminum Weather
Proof Case
1 301-051 Modular Jack
1 301-018 30" Modular Cord
1 650-570 Network Cable
4 301-016 Security screw
1 331-005 BLACK weatherproof
housing (WPP model)
1 331-HOB BLACK open face housing
(HOB model)
Accessories:
1 301-064 Security tool
1 301-016 Spring Loaded Door Option

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9.0 FCC NOTICE
9.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.
9.2 CONNECTION WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the Telephone
Company in your area. This jack is a modular outlet, which you can order
from your local telephone company.
9.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them: The "line" to which you will connect the telephone (that is,
your phone number) and the telephone's FCC registration number and
ringer equivalence number. These numbers are listed in section 9.00.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.

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10.0 REPAIR AND RETURN INFORMATION
10.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
10.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida 34972
[phone]
10.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
10.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return RMA must be requested no later than 30
days after original shipment.

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11.0 WARRANTY POLICY
11.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 12 months from the date of original
shipment, if properly installed and maintained. This warranty is limited to
the value of material only.
CEECO will repair or replace any unit during this period if found to be
defective for reasons other than abuse and improper use or improper
installation. It is the buyer’s responsibility to return the defective unit to
the factory. CEECO will then repair or replace any defective parts and
return them to the buyer free of charge.
11.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by any one other than CEECO will void
the warranty.

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12.0 DIAGRAM
When programming is
completed, move the mini
jumpers to the OFF
position.
NOTE:
Do not leave the mini jumpers in the ON position,
this will decrease battery life.
MOVE THE MINI -JUMPERS
TO THE ON POSITION
BEFORE GOING OFF-
HOOK.
Locate the mini jumpers
on the corner of the PCB.
ON
OFF
ON
OFF
ON
OFF