CEL-FI PRIME User manual

Smart Signal Booster Coverage Unit
Cable
attaches
here.
Connection Cable
Cable
attaches
here.
Troubleshooting
LED ACTIVITY TRY
No power Check that the cable between the Smart
Signal Booster and Coverage Unit is
installed properly (should be nger-tight
and not cross-threaded).
Make sure the Coverage Unit is plugged
into a working outlet.
Possible:
• Setup in progress
• Maintenance Cycle in
progress
• Software Update in
progress
Wait until the light has stopped ashing
BLUE. May take up to 30 minutes
depending on cellular service quality.
• Setup has
completed and
Cel-Fi PRIME is
boosting!
Nothing to do. Cel-Fi PRIME is operating
normally.
• Phone service is
still bad.
• Setup has
completed but
cell phone is not
seeing better
signal.
Restart phone. Check your phone’s
settings to make sure that voice and data
(including VoLTE) are enabled in each
3G/4G/LTE.
If this does not work, our phone and
booster may not be compatible. Contact
your Operator to discuss phone—network
compatibility.
(E1) No Signal The cellular signal is too weak to
boost. Find a location with at least one
consistent bar of cellular signal.
(E5) Registration Required Before use, you must register this device
and have your provider’s consent.
(E7) Disabled by the
Network
Contact your point-of-sale for further
assistance.
(E8) Incoming Signal Too
Strong
Your Smart Signal Booster is too close to
a cellular tower. Move your Smart Signal
Booster to another physical location.
Too Close Your Coverage Unit is Too Close to your
Smart Signal Booster. Try moving the
antennas further apart, starting with the
Coverage Unit.
(E4) Overheating Your Smart Signal Booster is overheating.
Please ensure that your Smart Signal
Booster is clear of any blockage.
(E6) Hardware error Your Smart Signal Booster is experiencing
a hardware failure. Reset your Smart
Signal Booster with a power cycle. Contact
your point-of-sale if problem persist.
(E12) Self-Test failed If you recently updated the software of
your device, try again. If the error persist
please contact your point-of-sale for
further assistance.
For more information, and software,
go to: www.cel-.com/wave
Flashing
Blue Light
No Light
Solid
Blue Light
Flashing
Red Light
Solid
Red Light
Use the WAVE
App for more
detail on the
error message.
Use the WAVE
App for more
detail on the
error message.
Copyright © 2017 by Nextivity, Inc, U.S. Patents pending. All rights reserved. The
Nextivity and Cel-Fi logos are registered trademarks of Nextivity Inc. All other
trademarks or registered trademarks listed belong to their respective owners.
Designed by Nextivity Inc in California. qsg_PRIME_Eng_17-0406
IN THE BOX
• Quick Start Guide • Smart Signal Booster
• Coverage Unit • Power Cable
• Mounting Equipment
Cel-Fi WAVE
A smartphone app that will help you get the best
performance from your Cel-Fi PRIME.
www.cel-.com
For more information, visit:
www.cel-.com
Cel-Fi PRIME
Quick Start Guide
Smart Signal Booster™

1Download Cel-Fi WAVE
2Determine where coverage is needed
3Locate an open power outlet in the
area where you need coverage
Poor Coverage
Cel-Fi WAVE App
4Connect units with included cable
before plugging into the wall
Smart Signal Booster
Coverage Unit
5Find a location for the Smart Signal
Booster (Normally, the ideal location is closest
to building exterior and as high as possible).
Smart Signal Booster
Coverage Unit
6Once the light on the front of the Smart
Signal Booster is solid BLUE, use WAVE
to check boost number
Using the Removable Tape
STRAIGHT
DOWN
S
L
O
W
L
Y30cm
12”
For best results, the wall and bracket may be cleaned with rubbing
alcohol, and allowed to dry, prior to use. When applying the tape, press
rmly for 30 seconds to ensure adhesion.
NEVER pull strip
towards you.
Reminder: Keep holding the Smart
Signal Booster in place.
If you are satised with the boost
number and improvement, proceed
to step 7. To optimize boost repeat
steps 3 through 5, locating a stronger
incoming signal for the Smart
Signal Booster and a more exposed
location for the Coverage Unit.
7Mount the system
The mounting bracket for the Smart Signal Booster can
be installed either on a at surface or in a corner. Use
either the supplied double sided tape or screw kit (you do
not need both). Attach the Smart Signal Booster to the
mounting bracket. Make sure the Smart Signal Booster is
mounted vertically.
Flat Wall
TAPE
OR
SCREWS
Corner Wall
TAPE
OR
SCREWS
Tape MUST extend below the bracket for easy removal.
The Smart Signal Booster connects to the existing cellular network. The better the existing signal is, the more boost the system can provide.
Position the Smart Signal Booster and Coverage Unit as
far from each other as possible (to improve isolation).
For Best Performance
Make sure the Coverage Unit is NOT being blocked
or covered by furniture or other large objects.
Cel-Fi PRIME: Smart Signal Booster www.cel-.com