CeraGem PAUSE M2 User manual

CERAGEM
MASSAGE CHAIR
USER MANUAL
PAUSE M2
CGMEMCG-2101

Thank you for purchasing the CERAGEM Massage Chair.
Please read this manual carefully before starting any use.
Please store the manual where you can always nd it after reading it.
This User’s Manual contains the product warranty information.
This product is a home massage chair for household use. Do not use for
commercial or industrial purposes.
We may improve the design and specications of this product without any
further notice.
This product is exclusively for 110V~120V.

CERAGEM
LIFESTYLE
MASSAGE CHAIR
USER MANUAL
PAUSE M2 USER MANUAL
MASSAGE CHAIR
CGMEMCG-2101

MASSAGE CHAIR
CGMEMCG-2101
Safety Precautions
Assembly Method
Name of each part and the components
How to use the remote controller
Care and Storage
Troubleshooting
FAQ
Customer service information
Product Specication
Product Warranty
CONTENTS
01
02
03
04
05
06
07
08
09
10

54
01
The following safety precautions are intended to prevent unexpected
danger or damage by ensuring safe and accurate use of the product.
When Installing
Remodeling, disassembly, or repairs should not be performed by
anyone other than service personnel.
Can cause re or electric shock.
Use the product on a flat surface.
Can cause product failure or an accident.
Regarding Power
If the product does not work or ceases to function, immediately
disconnect the power plug from the outlet and contact the customer
center for inspection and repair.
There is a risk of re or electrocution due to electric shock or short
circuting.
If the cover of the product is torn or peeled o, it may cause a serious
accident as clothes or hair can be caught inside. Ensure that there are
no issues with the appearance of the product. there is any damage,
please contact the support center.
It may cause electric shock or injury.
Instruct children not to touch the power plug.
There is a risk of electric shock or injury.
Do not bend the power cord too hard and do not place heavy objects
on it.
There is a risk of re and electric shock.
Do not use multiple devices simultaneously when using a multi outlet
adapter.
There is a risk of re due to overheating of the outlet.
When unplugging the plug, pull it out of the outlet by grasping the plug.
If the power cord is severed, there is a risk of re and electric shock.
Safety Precautions

54
CGMEMCG-2101
Do not touch the power plug with wet hands, and when you clean or
repair the product, disconnect the power plug from the outlet.
There is a risk of electric shock.
This product is exclusively for 220V. Please make sure to plug the
power plug into a dedicated 220V outlet.
There is a risk of re due to overheating of the outlet.
Be sure to use a grounding outlet when using an extension cord.
Using a non grounding outlet may cause electric shock or injury.
When there is a power outage, immediately turn o the power switch
and unplug the power plug from the outlet.
Can cause electric shock or re.
While operating the product, avoid pinching the AC cord or remote
controller line between the center connection support or the four-
foot support.
A short circuit may occur due to damage to the covering, so be
careful when using it.
When using the product
Due to the risk of safety accidents, users with the following conditions
should refrain from using the product:
The following persons should not use this product:
· People with thrombosis, embolism, severe venous, acute venous, etc.
· People with suspected acute cervical sprain (whiplash)
· People with symptoms of a sprain or sudden muscle contraction
· Pregnant women in early pregnancy or immediately after childbirth
· Those who have an abnormality in their spine due to an accident or
disease in the past, or those with bent spine (scoliosis)
· Those who have an acute disease of the intestines or severe heart
disorder
· Those who use an implantable electronic medical device such as
implantable pacemakers
· Those who have a severe seizure symptom or psychogenic disorder
(perceptual disorder)

76
· Those whose temperature sensation is lost due to severe peripheral
circulation disorders such as diabetes, etc.
· Those who have a risk of osteomyelitis or rickets
· *Rickets: Symptoms of shrinking muscles throughout the body and
an inability to stretch arms and legs
· Those who are unable move their body freely
· Those with or undergoing treatment for symptoms of disc disorders
· Those receiving treatment at a medical institution for any disorder
in their body
The following persons must consult a doctor before use:
· Those who have a risk of side eects due to the use of the product,
e.g. pregnant women
· Those whose body temperature is higher than normal due to acute
inflammation, chills, etc.
· Those with symptoms of acute skin disease, malignant tumor, or
other skin disease
· Those who are receiving medical treatment
· Those who feel any bodily abnormalities
· Those who have been instructed by doctor not to undergo massage
· Those whose muscles have weakened or become lean due to old age
· Those who suer from back pain
Do not use or store the product in a humid place such as a bathroom.
· It may cause electric shock, re, failure, or mold.
Do not allow children to play or use on the massage chair. If the child is
cognitively impaired or inexperienced, use under parental supervision.
· It may cause malfunction or injury.
Do not wear something hard on your head such as hair accessories
during use.
· It may cause injury.
The operation time should not exceed a total of 30 minutes per day
and 15 minutes at one time. Continuous use targeting the same area
should be 5 minutes or less.
· Prolonged use may strain your muscles or nerves.

76
CGMEMCG-2101
If you experience any of the following side eects while using the
product, stop using it:
· Abrasions, strains, bruises, stinging/burning, or cuts caused by the
product
· Damage to muscles, tendons, nerves, spine, etc. due to excessive
use and pressure from the product
· Skin diseases and burns such as fractures, dislocations, sprains, etc.
· Respiratory and digestive disorders including asphyxiation, etc.
Do not use the product if you have any objects inside your pockets
when massaging your hips or thighs.
· There is a risk of an accident or injury.
Make sure to use the product after checking that the power and
remote control cords are neatly organized.
· It may cause an accident or injury or product failure.
Do not disconnect the power plug from the wall outlet or turn the
power switch to [OFF] during the massage operation.
· This may result in an injury.
Do not use near open flames such as stoves or while smoking. Also, do
not use it while mounted on or placed on top of a heating apparatus.
· It may cause re.
Do not use after drinking alcohol.
· This may result in an accident or injury.
Must be used by one person at a time.
· It may cause malfunction or injury.
Please do not use it on your bare skin.
· Direct massage on bare skin may cause skin damage.
Be careful not to get your legs caught in the remote control cable.
· This may result in an injury.
When cleaning or servicing the product, disconnect the power plug
from the outlet.
· It may cause an electric shock or injury.

98
02
1. Safely remove all the parts enclosed in the box.
(Please make sure that there are no parts left behind).
2. Place it on a flat surface to avoid scratching.
3. Lay the product forward, and then insert the center connecting
support into the groove on the bottom of the product.
*
Caution: Fit the rst side of the 'center connecting support' to the xing device.
4. Insert the 'four-foot support' all the way inside the xing device.
*
When assembling and installing, put down the product slowly. If you rush this
procedure, there is a risk of damage to the product or personal injury.
Assembly Method
Tension controller
Foot rest rubber
Four-foot support
Center connecting
support
Joint support
Joint groove
Joint Fixture device
Body

98
CGMEMCG-2101
Name of each part and the components03
Abdominal vibration
conductor connection
port
Bluetooth speaker
Thermomassage area
Remote controller
Remote controller
pocket
Remote controller
terminal
Power terminal
Fuse
Power port
Head cushion
Seat back
SL frame
Waist airbag
Pelvis airbag
USB port
USB port Four-foot support
Abdominal vibration conductor
connection port
*
Additional components: cushion,
1 electric abdominal ceramics

1110
04 How to use the remote controller
(
Body Concentration, Neck & Shoulder,
Waist & Pelvis, Back & Waist, Upper
Body Concentration, Deep Massage)
(Levels 1, 2, 3)
(Levels 1, 2, 3)
(Levels 1, 2,)
*
Do not apply excessive force to the
remote control or operate it with wet
hands. If you operate the remote
control with a pointed, hard object, the
remote control may be damaged.
The power indicator light turns on upon
pressing the power button. After 15
minutes, the massage ends automatically
and the massage ball returns to its
position. After use the product, turn o
the power and disconnect the power plug
from the outlet to prevent malfunction.
Each automatic mode lasts for 15
minutes, and after 'adjusting the shoulder
position', press 'auto mode' to use it.
1 click: Full-body concentrating massage
2 click: Neck&Shoulder concentrating
mode
3 click: Waist & Pelvic concentrating
mode
4 click: Back & Waist mode
5 click: Upper body concentrating mode
6 click: deep massage mode
Volume control
6-step automatic mode
3-level thermomassage
mode
Pelvis air massage
abdominal power(weak, strong)
Complex massage
(kneading & tapping)
Forward/backward rubbing
massage
Partial movement massage
Shoulder position
adjustment
Full-body moving massage
Tapping massage
Waist air massage
abdominal power&
automatic mode
abdominal thermomassage
mode
6-step automatic mode
Power

1110
CGMEMCG-2101
Range setting
Shoulder position adjustment button
1 click: 5 cm higher
2 click: 5 cm lower
3 click: default position
Full body movement massage button
1 click: Full-body moving massage
(Massage ball moves over the
entire body)
2 click: Fixed massage
(Massage ball moves in its current
position)
Partial movement massage button
1 click: Partial movement massage
(The massage ball moves within a
certain range)
2 click: Fixed massage
(Massage ball moves in its current
position)
Abdominal massage function
Press the power button to go directly
to automatic mode.
1 click: vibration mode
2 click: Soft vibration mode
abdominal power (weak, strong)
1 click: Fast
2 click: slow
abdominal thermomassage mode
1 click: slow
2 click: medium
3 click: Fast
Function setting
Forward/backward rubbing massage
1 click: Normal direction rubbing massage
2 click: Reverse direction rubbing
massage
3 click: Stop
Tapping massage button
1 click: Tapping
2 click: Fast tapping (1.5x)
3 click: Stop
Complex massage button
1 click: Rubbing + Tapping
2 click: fast Rubbing + fast tapping (1.5
times)(1.5x)
3 click: Stop
Air massage button back
air massage pelvis air massage
1 click: Lightly 1 click: Lightly
2 click: Strongly 2 click: Strongly
3 click: Stop 3 click: Stop
Bluetooth function
You can use the speaker by connecting a
device with Bluetooth functionality to the
main body
(ID: CGMEMCG-2101)
*
If it is paired to another device, be sure
to disconnect it before connecting.
3-level thermomassage mode
Temperature control in 3 levels
Level 1: slow
Level 2: medium
Level 3: Fast

1312
Care and Storage05
When cleaning or maintaining the massage chair, be sure to
disconnect the power plug from the outlet. Do not touch it with wet
hands.
· There is a risk of an electric shock or injury.
Do not wipe with benzene thinner (diluent), alcohol or spray
pesticides.
· It may cause discoloration, deterioration or re.
Don't douse the product with water. Please wipe gently with a
leather cleaner which is used for natural leather products.
Never iron the leather nish.
The leather nish is prone to color bleeding, so make sure to avoid
wearing clothes susceptible to discoloration.
Continuous exposure to sunlight and ultraviolet rays may cause
product discoloration. Avoid installation near windows or in areas
with strong sunlight.
Information on natural leather sofas
PAUSE uses natural cow leather.
It is a natural phenomenon that each natural leather may vary
in texture and color. Marks such as scars and wrinkles are rather
characteristics of genuine leather.
Due to the features of the natural cowhide, the density of wrinkles
and the texture of the skin may vary, so the surface pattern is not
uniform, having slight variations.
· Leather is subject to dierent degrees of dyeing depending on
its surface condition. The resulting slight color variation is natural
appearance.

1312
CGMEMCG-2101
06 Troubleshooting
If any problem occurs while using the product, refer to the following
solutions.
If the problem persists, turn o the power supply, disconnect the
power plug from the outlet, and then ask the service center.
Users should never disassemble or repair the product at their own
discretion.
CERAGEM is not responsible for any damage to the product caused
by disassembly or repair at the user’s discretion.
Problem Solution
The product does not work.Check that the main power and power
switch are turned on.
Check the power plug connection state.
Check that the correct voltage is used.
You can hear a fricative sound
from the massage machine
part. You can hear the sound
of the motor. Noise increases
when using the tapping and
kneading function.
Those noises are generated due to the
mechanical structure and are not a
malfunction. There may be noise even
during normal operation.
During use, the remote
control works, but the
massage chair does not work.
When the product is used for a long
time, the massage chair automatically
switches to overheating prevention
mode due to increase in temperature.
When the product is used for a long
time, the massage chair automatically
switches to overheating prevention
mode due to increase in temperature. In
this case, turn on the power and wait 30
to 50 minutes for the heat to cool.
Both the remote control and
the massage chair do not
work.
In case the working time has been set
automatically, the set time has ended.
Press the button again. Please turn the
product o and on again.
*
If this does not work, please refer to the product warranty and contact customer
support.

1514
FAQ07
Q1. Can I get a massage on my back only?
After pressing the rubbing massage button, press the full-body moving
massage button and press it again on the area where you want to be
massaged. The massage ball will become xed.
Q2. How many degrees does the chair lean back?
It is inclined up to 105–120 degrees
when putting your feet on the ottoman, it will naturally lean back from
the weight. (You cannot x it while in the state of being inclined)
Q3. I can’t connect to Bluetooth.
Turn the power o and then on. Then, delete CGMEMCG-2101 on the
device to be connected, and reconnect it again.
*Bluetooth can only be connected to one device.
Q4. Will it create a lot of inter-floor noise?
Unlike other massage chairs, it barley creates any inter-floor noise
because the main body is not attached to the floor.
In addition, you can further reduce the noise by placing a rug under the
massage chair.

1514
CGMEMCG-2101
Q5. Can I change the leather?
Exterior parts such as head cushion, back seat, and airbag seat can be
replaced for not under warranty.
Q6. The operating sound seems louder than what I heard when trying
it out at the store.
At the store, you may not be able to hear the sound of the massage chair
due to the ambient noise. In a relatively quiet residential space, you may
hear the machine sound when operating the massage chair, but this is a
normal and not a cause for concern.
Q7. Can you transport the massage chair if I move to another place?
We do not provide a massage chair transport service.
The chair is not large in size and is lightweight, so it is easily moved and
transported.

1716
08 Customer service information
Items Under Warranty
1. Machinery and/or equipment which operates the massage part
inside the massage chair
2. Mainboards, motors, and air pumps
3. Internal electrical or electronic wiring and air hoses
Paid service items
1. Outer/inner sheet and · all outer/inner linings
2. Damage to sheets (outer/inner lining made of articial leather,
natural leather, and fabric) caused by companion animal or
discoloration, bleaching or tearing damage due to customer use
3. Damage to the main body case and cable of the remote controller
due to customer mishandling
Product Warranty Period
1. If there is a failure while using the product, You can receive free
service for one year from the date of installation.
2. The warranty period is shortened to 6 months when used for
shared facilities or for business purposes.
3. The service visit is arranged within about 7 business days for Seoul
and the metropolitan area, and around 14 business days for local
areas excluding holidays.
Information on Paid Repair
1. Failure due to any liquid or other foreign substances in the product
2. Product damage or functional failure due to any impact to the
product
3. Damage or deformation to the exterior by organic solvents such
as thinner or benzene
4. Failure due to the use of parts or consumables that are not
genuine goods from CERAGEM
5. Failure due to natural disaster
6. Failure due to not following the precautions in the user manual
7. Failure due to other customer-induced damage
8. Discoloration or bleaching due to continuous sunlight or UV exposure
9. Damage on the lower body frame

1716
CGMEMCG-2101
Exchange and Return Period
Exchanges and returns due to simple remorse must be made within
2 weeks from the date of installation, and the round-trip shipping
cost (the amount varies depending on the region) and the refund of
the installation fee will be charged.
If there is a defect that requires major repair when installing the
product, it is a principle to exchange the product within 2 weeks free
of charge.
Non-exchange and refund policy
As the product is an assembled electronic product, it cannot be
exchanged or refunded for the following reasons:
1. If a product defect is caused by consumer carelessness, or the
product value has decreased signicantly due to the use of the
product
2. An exchange or refund due to simple remorse 2 weeks after
product installation
3. An exchange or refund due to dierences in height or massage
intensity that varies by person, not due to product defects
4. If there is not a defect that requires major repair when installing
the product
* Reasons for shipping charges:
In the case of a return due to simple remorse
before opening the box, the customer will be
charged the round-trip logistics cost. (Non-
returnable when the product is opened)

1918
09 Product specication
Product name PAUSE M2
(CERAGEM MASSAGE CHAIR)
Model name CGM EMCG-2101
Size of the massage chair W65 X D112 X H101 cm
Size of the ottoman W49 X D39 X H48 cm
Net weight 369kg(massage chair), 4.2kg(ottoman)
Gross weight (including box)About 51 kg
Working voltage 100-240V, 50-60Hz
Power consumption 140W
Electrical Safety Certication
Number
HU072161-21006A
Electromagnetic
Compatibility Certication
Number
R-C-Nhs-N-0002T
Customer center 1577-5570