Chamberlain myQ 821LM User manual

UNIVERSAL
GARAGE DOOR
SMARTPHONE
CONTROLLER
INSTALLATION GUIDE
MODEL 821LM

2
Introduction
To reduce the risk of SEVERE INJURY to persons:
• DO NOT enable the LiftMaster Universal Garage Door Smartphone Controller if
operating either one-piece or swinging doors. To be enabled ONLY on a sectional
door.
Read instructions thoroughly BEFORE beginning.
If using this product with residential door openers, this product must
be used only with door openers manufactured after 1993 that utilize
photoelectric sensors. The photoelectric sensors are always located on
or near the bottom of the door track.
STOP
Thank you for your purchase of the 821LM Universal Garage Door Smartphone Controller.
This product is designed to connect to your current garage door opener through your
existing Wi-Fi connection and allow you to remotely monitor and control the status of your
door using a smartphone, tablet or PC. In addition to remotely controlling your garage
door, this product will also allow you to control interior lighting when programmed to
any MyQ-enabled Lighting products as well. The following installation guide will walk you
through the necessary steps to quickly install the hardware and program to your garage
door opener. Please ensure that you have the serial number (located on the bottom of the
Wi-Fi Hub or with the Wi-Fi Setup card) prior to installing this product. For a full manual,
please visit www.liftmaster.com.

3
Programming
CONNECT POWER TO THE WI-FI HUB
1. Plug the power supply into an AC outlet, then into the Wi-Fi Hub. The blue LED will
blink.
PRE-INSTALLATION REQUIREMENTS:
• Compatible Garage Door Openers:
-
LiftMaster®with purple, yellow, green, or orange LEARN button
(310, 315, and 390 MHz) (Chamberlain, Do-It, Master Mechanic, Raynor, True Value
and Sears Craftsman are compatible with LiftMaster technology.)
- Genie®/Overhead Door®Intellicode I and II (315 and 390 MHz)
- Linear®Mega Code (318 MHz)
- Stanley®Secure Code (310 MHz)
- Wayne Dalton®Keeloq (372.5 MHz)
• Verify there is a wireless router and broadband Internet connection at the site.
• Wi-Fi Hub Serial Number (located on the bottom of the Wi-Fi hub or with the Wi-Fi
Setup card)
For more information about compatible garage door openers, visit www.myliftmaster.com.
Introduction
Wi-Fi Hub
Power Supply
Door Sensor
LED
Test BUTTON

4
PROGRAM THE WI-FI HUB TO THE GARAGE DOOR OPENER
1. While the blue LED on the Wi-Fi hub is blinking, press and release the BUTTON
(Settings), the Blue LED will turn on.
2. Press and hold the BUTTON on the Wi-Fi hub until the green and yellow LEDs
alternate blinking.
3. While the green and yellow LEDs alternate blinking on the Wi-Fi hub, press and release
the BUTTON on the Wi-Fi hub. The yellow LED on the Wi-Fi hub will turn on.
4. Press BUTTON 1 on the Wi-Fi hub the number of times indicated in the chart below:
NUMBER OF PRESSES RF (IN MHZ) BRAND
1 310, 315, and 390 LiftMaster®with Yellow LEARN button
2 315 LiftMaster®with Purple LEARN button
3 390 LiftMaster®with Orange LEARN button
4 390 LiftMaster®with Green LEARN button
5 315 Genie®/Overhead Door®Intellicode
6 390 Genie®/Overhead Door®Intellicode
7 318 Linear®Mega Code
8 310 Stanley®Secure Code
9 372.5 Wayne Dalton®Keeloq
5. Press the BUTTON on the Wi-Fi hub.
6. Press and release the LEARN button on the garage door opener.
NOTE: Visit www.myliftmaster.com for Genie Intellicode II instructions.
7. While the green and yellow LEDs alternate blinking on the Wi-Fi hub, press and release
BUTTON 1 on the Wi-Fi hub to program to the garage door opener.
8. Press and release BUTTON 1 on the Wi-Fi hub to activate the garage door opener. If the
garage door opener does not activate, repeat steps 3-8.
9. To exit programming mode, press and hold the BUTTON on the Wi-Fi hub until the
blue LED blinks.
Programming
Wi-Fi Hub
BUTTON (Settings)
BUTTON 1
BUTTON 2

5
Programming
PROGRAM REMOTE CONTROL(S) - LIFTMASTER SECURITY✚2.0™
1. Press and release BUTTON 1 on the Wi-Fi hub. The yellow LED will turn on.
2.
Press and release the desired button on the remote control. The yellow LED on the Wi-Fi
hub will turn off when successfully programmed.
3. To test, press the remote control again, the garage door opener will activate.
If programming an additional door sensor, garage door opener for a second
door, repeat the programming steps using BUTTON 2 instead of BUTTON 1.

6
INSTALL THE DOOR SENSOR
INSTALL THE WI-FI HUB
1. Install the bracket for the Wi-Fi hub on the
ceiling near the garage door opener. Use
the bracket as a template and mark holes
for the bracket. Be sure the Wi-Fi hub is
visible when standing in the path of the
door.
2. Slide the Wi-Fi hub onto the bracket.
3. Connect to AC power.
The blue, green, and yellow LEDs on the
Wi-Fi hub will blink momentarily indicating a
successful power up. Then the blue LED will
blink indicating the Wi-Fi needs to be setup.
Installation
The installation is complete and ready to be connected to the home’s
wireless (Wi-Fi) network.
IMPORTANT: Leave the Wi-Fi Setup card with the homeowner to
complete the Wi-Fi setup.
Bracket
Anchors
Screws Wi-Fi Hub
Light
LED
Front
Cover Screws
Test BUTTON
Top Panel
of Garage Door
Top Panel
of Garage Door
Fastening
Strips
Door
Sensor
Top
OR
1. Position the door sensor vertically and
attach to a clean, dry location on the top
panel of the garage door with fastening
strips (provided).
OR
Press in the bottom of the door sensor
and remove the front cover. Position the
door sensor vertically and attach to the
top panel of the garage door with screws
(provided). Replace the front cover.

7
Troubleshooting
LED INDICATORS FOR THE WI-FI HUB
WI-FI HUB STATUS LED COLOR LED STATE
Wi-Fi needs to be setup Blue Blinking
NO router communication Green and Blue Blinking
Wi-Fi setup active Blue ON
Communicating with router Green Blinking
Programming mode Yellow and Green Blinking
Normal operation Green ON
PROGRAM A DOOR SENSOR
To program a new sensor.
1. Use the MyQ App to add a new door sensor.
OR
1. Press and release BUTTON 1 for door 1 or BUTTON 2 for door 2 on the Wi-Fi hub. The
yellow LED on the Wi-Fi hub will turn off when successfully programmed.
2. Press the Test button on door sensor until the yellow LED on the door sensor turns on.
3. Press the Test BUTTON again on the door sensor and the Wi-Fi hub will beep once for
door 1 and twice for door 2.
The door sensor will not or is not programmed to the Wi-Fi hub.
• Press the Test button on the door sensor (the Yellow LED should blink). If the Yellow
LED on the door sensor does not blink, replace the battery, then replace the door
sensor. After replacing the battery, see Program a Door Sensor below.
The Wi-Fi hub will not operate the garage door opener.
• Ensure the garage door opener is compatible, see page 4.
• Follow the steps to program the Wi-Fi hub to the garage door opener, see page 4.
The remote control(s) will not program to the Wi-Fi hub.
• Verify the remote control is compatible. Visit www.myliftmaster.com for a complete list
of compatible accessories.

Troubleshooting
Warranty
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
ERASE WI-FI SETTINGS
The Green LED MUST be on or blinking to erase Wi-Fi settings.
1. Press and hold the BUTTON on the Wi-Fi hub, continue holding the button until the
blue LED blinks.
2. Release the BUTTON. The Wi-Fi is ready to be setup.
ERASE REMOTE CONTROL - LIFTMASTER SECURITY✚2.0™
Determine if you want to erase all remote controls from Door 1 or from Door 2.
1. Press and hold:
• BUTTON 1 on the Wi-Fi hub for door 1
• BUTTON 2 on the Wi-Fi hub for door 2
The yellow LED will turn on, continue holding the button until the yellow LED turns off
(approximately 6 seconds). All remotes controls are erased for that button.
NOTICE: To comply with FCC and/or Industry Canada (IC) rules, adjustment or modifications of this transceiver
are prohibited. THERE ARE NO USER SERVICEABLE PARTS.
This device complies with Part 15 of the FCC rules and IC RSS-210. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. This device must be installed in a way where
a minimum 8" (20 cm) distance is maintained between users/bystanders and device.
Chamberlain and LiftMaster are Trademarks of Chamberlain Group. Sears Craftsman is a Trademark of KCD IP,
LLC. Genie and Overhead Door are Trademarks of Overhead Door Corporation. Linear is a Trademark of Linear
Corporation. Stanley is a Trademark of The Stanley Works. Wayne Dalton is a trademark of Wayne Dalton
Corporation. Do It is a trademark of Do It Best Corporation.
The blue LED must be blinking before entering programming mode. If the blue
LED is not blinking, unplug the power supply for the Wi-Fi hub and reconnect
the power supply (the blue LED will blink).
ONE YEAR LIMITED WARRANTY
LiftMaster, Inc. warrants to the first consumer purchaser of this product that is free from
defect in materials and/or workmanship for a period of 1 year from the date of purchase.

CONTRÔLEUR
UNIVERSEL DE
PORTE DE
GARAGE POUR
TÉLÉPHONE
INTELLIGENT
MANUEL D’INSTALLATION
MODÈLE 821LM

2
Introduction
ATTENTION
ATTENTION
AVERTISSEMENT AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
Pour réduire les risques de BLESSURES corporelles GRAVES :
• N’UTILISEZ PAS l’ouvre-porte de garage universel contrôlé par smartphone LiftMaster sur
des portes rigides ou battantes. Il doit être utilisé UNIQUEMENT sur des portes articulées.
Lisez bien les instructions AVANT de commencer.
Si vous prévoyez d’utiliser ce produit pour une application domestique, il ne doit
être utilisé qu’avec des ouvre-portes fabriqués après 1993 utilisant des capteurs
photoélectriques. Les capteurs photoélectriques sont toujours situés sur ou près
de la partie inférieure du guide de la porte.
ARRÊT
Merci d’avoir acheté un ouvre-porte de garage universel contrôlé par smartphone 821LM. Ce produit
est conçu pour être fixé à votre ouvre-porte de garage et relié à votre connexion Wi-Fi. Il vous permet
de surveiller et de contrôler à distance l’état de votre porte à l’aide d’un smartphone, d’une tablette ou
d’un PC. En plus de contrôler à distance votre porte de garage, ce produit vous permet également de
contrôler l’éclairage intérieur lorsqu’il est programmé sur des produits d’éclairage également activés
par MyQ. Le guide d’installation suivant vous indique les étapes à suivre pour installer rapidement
le matériel et la programmation sur votre ouvre-porte de garage. Vérifiez bien que vous disposez du
numéro de série (situé sur la partie inférieure du hub Wi-Fi, ou fourni avec la carte de configuration
Wi-Fi) avant d’installer ce produit. Pour obtenir le manuel complet, visitez www.liftmaster.com.