Champion ASCENT Troubleshooting guide

Operating Instructions
and Service Manual
ALL “CLASSIC SERIES,”
“ASCENT” and ASCENT II”
MANUAL RECLINERS
Quality Healthcare Seating Products
1-800-998-5018
www.championchair.com

CONTENTS
ITEM PAGE
Contents 1
Warranty Confirmation Form 2
Special notes 3
Chair capacity information 4
Receiving new chairs 5
New chair inspection 5
To report damage 5
Return authorization 5
Storage 5
In-service procedures 6
Operating instructions 7-11
For safe recliner operation 7
Champion recliner operation poster 8
Chair positions (Upright, TV and Full Recline) 9
Trendelenburg operation 10-12
Setting the Trendelenburg feature poster 12
Operation of the swing arms (if equipped) 13
Proper use of foot tray 14
Chair options and accessories 15,16
Use of IV pole 16
General maintenance and care of chairs 17-21
Use of Quick release seat feature 18,19
General Cleaning Precautions 20
General cleaning – vinyl 20
General Cleaning – plastic table tops21
General Infection control - vinyl 21
Warranty procedure 22
Service information 23
Parts identification 23
Service Parts Form 24
Medical recliner schematics 25-28
Arm, table, mech. w/ upholstery (all except swing arm) 25
Arm, table, base w/ upholstery (swing arm series only) 26
Back frame and mechanism 27
Base explosion 28
Parts listing 29,30
Appendix 31,32
Actuation adjustment 32
Appendix B - Heated and Heat/Massage Recliners 33-37
Heated Recliner General Information 33
Chair specifications 34
Receiving new chairs 34
Heater operation 35
Massage operation 36
Maintenance 37
Heat and Heat/Massage chair parts view 38
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Warranty Confirmation Form
It is very important to Champion that our customers review all the materials in the In-Service
package they receive. In particular, we strongly advise that everyone using our products (medical
staff, patients, technicians, cleaning crew, etc.) review the In-Service DVD (approximately 12
minutes in length).
Please complete the following information, certifying that those individuals using the Champion
products understand their proper use, after reviewing the materials and watching the video.
Clinic or Company Name
Street Address
City/State/Zip
Signature/Print Name & Title
Date
By reviewing the In-Service materials provided, you increase the useful life of the products by
helping to prevent their improper use, which may lead to premature damage and wear. You are also
helping to validate your warranty, as warranties cover material and workmanship failures, not
misuse or abuse. Use these In-Service tools for new employees and as a “refresher” for current
employees.
Please fax this document to the Customer Service Department at 574-293-5760, and thank you for
your cooperation.
NOTE: Not all chair functions, options and/or accessories are covered in the CD.
AFFIX LABEL HERE
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WELCOME!
Champion Manufacturing, Inc. would like to thank you for selecting our products. We take great
care in making certain that our products leave the factory in flawless condition. Our products are
properly packaged to arrive in that same condition.
SPECIAL NOTES
WARNING/ CAUTION These terms refer to actions that may result in injury to your
patient or staff member and/ or damage to your product. Damage caused by improper operation
of your chair is not covered by your warranty.
WARNING: Caregivers or others operating the product or moving the occupant
must be aware of the location of the patient’s hands and feet. Caregivers must
confirm that he occupant’s extremities are safely located before moving the chair from
position to position, adjusting the position of the chair or moving the patient from the
chair.
WARNING: Place chair in a fully upright position or a fully reclined position when
cleaning or maintaining your chair. Your recliner has moving parts that create pinch
points. This chair moves easily without a patient in the chair and may create pinch
points when not is these positions.
WARNING: This recliner is designed to meet the needs of a wide range of patients.
Some patients, due to their unique medical condition, may need assistance as they sit
down or rise from a seated position. It is the responsibility of the care provider to
assess these needs and provide assistance to frail, weak, or otherwise unsteady
patients. Failure to follow these instructions can result in patient falls with potentially
serious injury resulting.
CAUTION: Models 59 and 89 are NOT designed to transport patients.
NOTE: The information contained in this document is subject to change without notice.
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CHAIR CAPACITY INFORMATION
STANDARD RECLINERS:
54, 59, Ascent (65), Ascent II (67), 85, 87, and 89 series: 300 lbs.
BARIATRIC RECLINERS:
56, 58, Ascent XL (66), Ascent II XL (68), 86, and 88 series: 500 lbs.
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RECEIVING NEW CHAIRS
CAUTION: New chair inspection must be done by someone who has watched the
in-service DVD and understands the instruction pages. Improper operation of the chair
may damage the chair and void your warranty.
Note: For chairs with heat or heat and massage please refer to Appendix B.
New chair inspection
1. Remove all packing material including foam wrap and poly bag. If desired, the bag may
be replaced after examination.
2. Examine chair surfaces for damage.
3. Operate all chair functions and options. This may include tables, casters and chair
positions. Do this immediately upon receipt of your chairs.
To report damage
1. If the freight carrier is still at your location (it is your right to hold the freight carrier
while you thoroughly inspect your delivery), note any damage on the bill of lading. Be
sure to keep shipping cartons, pallets and other shipping materials to prove damage to
the freight carrier. It is also important to save an undamaged carton and pallet in case
the chair must be returned to the factory.
2. Call Champion’s customer service immediately to report the damage: 800-998-5018.
3. All claims must be filed by the consignee and reported to Champion Manufacturing, Inc.
within 5 days of receipt of the shipment.
Return authorization
1. Champion customer service must authorize all returns. Champion customer service will
issue a return authorization number by fax or email. The customer does have the right
to refuse any damaged chair from the carrier at the time of delivery.
2. All returns must be sent prepaid by the sender with the exception of provable shipping
damage.
Storage
1. Cover chair and store in a dry area.
2. DO NOT place objects on top of the chair that may damage the vinyl.
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IN-SERVICE PROCEDURES
Before chairs are put into service, all personnel should review this manual.
In the belief that an actual demonstration of the product is more effective than written
instructions, an on-site in-service by a Champion representative may be available depending upon
the delivery circumstances.
Pay special attention to the hang tag attached to the handle, or chair back. This identifies actions
that may damage your product. It is extremely important that chairs are operated properly and
used in the manner in which they were designed.
Certain improper methods of operating the chair can damage the chair and void the warranty.In
the event that you do not receive your in-service packet, call customer service to obtain one:
800-998-5018. Remember to complete the warranty validation form enclosed with the in-service
packet.
WARNING: Place chair in a fully upright position or a fully reclined position when
cleaning or maintaining your chair. Your chair has moving parts that create pinch
points. This chair moves easily without a patient in the chair and may create pinch
points when not in these positions.
WARNING: Never place your hands near or on a recliner mechanism when it is
in motion. Never clean or maintain a chair when an occupant is in the chair. The
occupant is able to control the chair’s position and may move the chair position
unexpectedly, creating pinch points.
WARNING: Keep hands, feet and legs clear of the recline mechanism.
WARNING: When closing the leg rest by hand, make sure your hand is placed on
the top upholstered surface of the footboard only not under the edges or the flip board
as this product has moving parts that my create pinch points. Keep all body parts clear
of the recline mechanism, latches, leg rest and other moving parts
CAUTION:
1. DO NOT overload chair. Observe the specified maximum weight capacity for
the chair model that you have selected.
2. DO NOT attempt to force the chair into position; permanent damage may
result. The chair works with normal effort when operated properly.
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OPERATING INSTRUCTIONS
For safe recliner operation:
1. Always set the caster brakes before allowing your patient to get in or out of the chair.
Release the caster brakes only when the chair is being relocated; and reset the caster brakes
upon arriving at your destination. Never assume that the caster brakes have been set; check
to ensure that the caster brakes are engaged before helping anyone in or out of the recliner.
WARNING: DO NOT enter or exit the chair with the leg rest extended.
2. Place the chair in the upright position before allowing the patient in or out of the chair. Do
NOT enter or exit the chair with the leg rest extended. For shorter patients the foot tray may
be used as an assist to allow easier entry to the chair. Patients over 225 pounds should not
use the foot tray as a step.Please note and follow the capacity limits of the recliner being
used.
3. Caster brakes should be locked before using the removable arm top or swing-away arm option.
4. The removable arm top should be replaced and securely latched as soon as a patient transfer
has been made.
5. Swing-away arm should be closed and the arm securely latched as soon as the transfer or
maintenance operation is complete. An occupant should never be transported with the arm
top removed or the swing-away arm opened. Chairs with removable or swing away arms
should never be left unattended when an arm is not secured. Check that the arm is latched by
pulling outward on the arm.
CAUTION: Caregiver should NEVER attempt to raise the front wheels off the floor
by pushing on the handle with a patient in the chair. This could damage the chair
mechanism.
6. When transporting a patient, pull the foot tray out to the extended position, and be sure that
the chair is in the upright position. Any recliner not equipped with a foot tray is not considered
an appropriate transport chair. Never move recliner while patient is in seat with their feet
dangling.
This recliner is designed with a “zero-wall” type mechanism. (All mechanisms require some
space between the chair back and the wall for proper operation.) The chair seat and back move
forward with you when you recline. Remember that the chair occupant will move in the same
manner as they recline in the chair. The mechanism maintains the patient’s weight over the
center of the chair, and operates best with the patient seated all the way to the back of
the chair.
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Quality Healthcare Seating Products
TM
Champion Recliner
Operation
1
LOCK CASTERS
2 3
5 6 7 8
9 10 11 12
EXTEND PULL-OUT STEP ENTER AND SIT BACK UPRIGHT POSITION
RELEASE HAND LEVER
FOR “TV” POSITION.
Foot rest will rise.
“TV” POSITION PUSH BACK WITH HEAD AND
SHOULDERS.
To assist, grasp recliner arms
and pull hips forward.
FULL RECLINE
SIT UP TO RETURN TO “TV” POSITION.
To assist, grasp recliner arms
and push hips back.
RETURN TO UPRIGHT POSITION.
Foot rest will “click” when latched.
UPRIGHT POSITION FOR
EXITING CHAIR
EXITING THE CHAIR
Exiting with Attendant Assistance
Locate and move hands and
feet to safe location.
Move to the rear of the chair
and use push handle to lift
back to “TV” position.
Move to front of the chair and
push the foot rest closed.
Allow exit once foot rest is
latched.
NEVER exit without
closing foot rest.
NEVER exit while
reclined or if foot
rest is extended.
NEVER exit from
the side of the chair.
NEVER put your
hands into the
mechanism area.
NEVER put your
hands into the
mechanism area.
NEVER force the foot
rest closed.
2
143
4
CM-109 ReclineOperalte_Eng_FINAL.indd 1 2/23/11 4:29 PM
© 2011 Champion Manufacturing, Inc. Litho in USA CM-109 02/11

OPERATING INSTRUCTIONS
Chair positions (Upright, TV and Full Recline)
WARNING: NEVER place your hands near or on a recliner mechanism when it is in
motion. DO NOT put your hands where you cannot see.
WARNING: A staff member can control the motion of a leg rest as the chair moves
from upright to “TV”, To do so, place your palm against the upholstered top of the leg
rest, well away from scissors below the short sides of the footrest. Release the leg
rest with your opposite hand and use your palm to control the motion.
To move from upright to the “TV” position:
1. With the chair in the upright position, set or confirm that the caster brakes are set.
2. Occupant should sit down and fully back in the chair with calves touching the leg rest.
3. Pull the mechanism release lever located on the lower arm panel.
4. Raise your feet and legs to recline to the “TV” position.
Note: To assist an occupant in raising their leg rest, grasp the leg rest near the center on a “long”
side, well away from the recliner mechanism.
Note: It is not possible to recline the chair unless the release lever has been activated.
To move from “TV” position to full recline position:
1. From “TV” position, push back with your head and shoulders to move your body
forward, moving easily to a full recline position.
2. Should the occupant be in a weakened condition and need help to recline; downward
pressure may be applied to the push handle, located at the back of the chair; or
directly to the back itself.
Note: Do not push on the chair arms to assist chair operation;if necessary grasp the chair arms
and pull to help move your body forward into the full recline position.
CAUTION:DO NOT attempt to close the chairs leg rest while in the full recline
position. Doing so may damage the mechanism and void your warranty. Return the
chair to the “TV” position before closing the leg rest.
To return to the “TV” position:
1. Simply lean forward; raising head and shoulders up should return the chair to “TV”
position.
2. If this does not return the chair to “TV” position, you may push on the chair arms to
help move your body backwards into the “TV” position.
Note: DO NOT pull on the arms; this will move your body the wrong way.
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OPERATING INSTRUCTIONS
WARNING: DO NOT put your hands where you cannot see. To assist a patient in
closing the leg rest; place your palm against the upholstered top surface and press
downward in the center well away from the recline mechanism at the sides.
To return to a full upright position from “TV” position:
Apply pressure to the leg rest until the leg rest returns to the locked position and the back
is in the upright position.
Trendelenburg Option
We recommend that health care professionals who will be using this chair become thoroughly
acquainted with the recliner and the trendelenburg option prior to its use with a patient.
CAUTION:Operation of the Trendelenburg option must be in the proper sequence
to be effective. First move through the recline functions then actuate the trend option.
CAUTION: The Trendelenburg release must be fully actuated and held for the chair
to operate properly.
CAUTION:Once the chair has been placed in full trendelenburg position, it is
possible to adjust the trendelenburg position upward ONLY after returning the chair
from trendelenburg to “TV” position, and back through full recline; STOPPING THE
CHAIR AT THE DESIRED POSITION WHILE ON THE WAY DOWN.
To actuate the trendelenburg option:
1. Follow the operating instructions to place the chair in a full recline position.
2. Locate the trendelenburg actuator release lever on the chair back.
3. Grasp the push handle, “pull and hold”the trendelenburg release lever. Lower the chair
and occupant to the trendelenburg position. Release the actuator to lock the chair back in
position. Should you choose to place the chair in a position short of full trendelenburg,
stop the chair back at the desired position and release the actuator while in motion.
To return from trendelenburg option:
1. “Pull and hold” the trendelenburg actuator release lever as you lift the chair back to the
“TV position”. Release the actuator to lock the back in position.
2. The chair may now be actuated into any of the standard chair positions according to the
operating instructions.
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OPERATING INSTRUCTIONS
CAUTION:
1. DO NOT attempt to close leg rest unless the chair is in “TV” position;
(seat all the way in and back upright).
2. DO NOT overload chair. Observe the specified maximum weight limit for
the recliner model that you have selected.
3. DO NOT attempt to force the chair into position; permanent damage may
result. The chair works with normal effort when operated properly.
4. DO NOT use trendelenburg lever to recline the chair. Always return chair
to “TV position” after using trendelenburg. Failure to do so may not allow
back to be put into trend when needed.
WARNING:
5. Keep hands, feet and legs clear of the recline mechanism.
Actuation of the recline and trendelenburg device by staff
In the event that a chair is not in full recline, and the chair occupant’s condition makes them
unable to assist the staff in movement of the chair from one position to another; we suggest the
following:
1. To move the chair from full upright position to TV position, stand facing the side of the chair
with the mechanism actuator, pull and hold the actuator while raising the foot rest to reach the
“TV” position. To raise the foot rest grasp in the center on a long side well away from the
recliner’s scissor mechanism.
2. Turn and face the chair occupant, grasp the leg rest on the long side, at the edge toward the
patient, near the middle well away from the recliner’s scissor mechanism. Pull up and back to
move the chair to full recline position or simply place your hand on the back pillow and
push downward to move to full recline position.
3. Move to the back or turn to the side of the chair and actuate the trendelenburg option
according to the aforementioned directions.You may push on the back as you pull and hold
the trendelenburg actuator to move the chair rapidly to full trendelenburg.
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Quality Healthcare Seating Products
TM
The Trendelenburg function should be operated by the caregiver. Your chair must
be purchased with the Trendelenburg option when it was ordered.
If your chair has this option, follow these directions for operation.
adjust to full
recline position
Before operating the
Trendelenburg function, you
must move the chair to the full-
recline position. Pull the side
lever to release the foot rest.
Then push the chair backrest
as far as it will go into the full-
recline position.
return to upriGHt position
To return the chair to upright position,
locate the Trendelenburg lever on the chair
back. Pull the lever all the way up
and hold as you lift the backrest
and return it to the fully-upright/TV
position (shown at bottom right). It
is recommended that this step be
done from the back of the chair.
place tHe
recliner in
tHe trendelenBurG
position
Locate the Trendelenburg lever
on the chair back (shown to the
right). Pull the lever all the way up
and hold as you push the backrest
down as far as it will go to the
Trendelenburg position (shown to the right bottom).
You may stop at any position going downward
by releasing the lever.
Please note: The caregiver is shown at the back
of the chair in these instructions for clarity. You may
also perform this function from the side of the chair.
1
2
3
Setting the
Trendelenburg Feature
raise to full
upriGHt position
Once the backrest is returned
to the fully-upright/TV position,
push the foot rest down until
you hear it click and lock in
place. To avoid damage to the
mechanism, the foot rest should
never be pushed down until the
backrest is returned to the fully-
upright/TV position.
4
RELEASE FOOT REST TV POSITION FULL RECLINE POSITION
WITH SIDE LEVER
LOCATE BACK LEVER RAISE AND HOLD LEVER PUSH RECLINER BACK DOWN
LOCATE BACK LEVER RAISE AND HOLD LEVER LIFT RECLINER BACK UP
RAISE BACK OF RECLINER PRESS FOOT REST DOWN FINAL UPRIGHT POSITION
FULL TRENDELENBURG POSITION
CM-108 TrenPoster_Eng_FINAL.indd 1 2/23/11 9:24 AM
© 2011 Champion Manufacturing, Inc. Litho in USA CM-108 02/11

OPERATING INSTRUCTIONS
Operation of the swing arms (if equipped)
WARNING:Your recliner has moving parts that create pinch points. When the
swing arms are open, those points are fully exposed. Patients should NEVER be left in
a chair with the arms in the opened position. THE CHAIR SHOULD NOT BE LEFT
UNATTENDED, WITH THE ARMS UNLATCHED.
CAUTION:Be aware of the path the arm is taking. Swinging the arm into objects
may result in vinyl damage. It is recommended that opening the arm be done with the
chair in the fully upright position or the fully reclined position. If the arm on your
chair is equipped with a fold-down table, relocate the items on the table top and fold
the table top down.
Swing arms hinge at the back and may be opened a full 180 degrees. To do this, standing at the
side of the chair, grasp the release handle and lift to release, and swing the arm open.
Once a patient transfer or maintenance is complete, the arm should be returned to the locked
position. To do this, swing the arm back toward the front of the chair until you hear the “click” of
the release handle being secured by the latch; pull outward on the arm to ensure the arm is
securely latched. It may be necessary to lift slightly to move the arm into position for the
handle to latch.
NOTE: The swing arms may be opened in the upright position to allow access to the thumb-
knobs that secure the quick release seat to the mechanism. The balance of the operation of
removing the quick release seat is as noted in this manual.
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PROPER USE OF FOOT TRAY
The foot tray is a feature available on many Champion recliner models. The foot tray is useful as
an assist for patients getting into or out of the recliner, re-positioning in the recliner, and as a foot
support while sitting fully upright or being transported in the recliner.
WARNING: Never move chair while patient is in the seat in the upright position
with their feet dangling.
The foot tray pulls out from under the recliner foot rest. Before use make sure chair casters are
locked and ensure that the foot tray is in the fully-extended position. To fully extend the foot tray
pull it out from the front of the recliner until you feel the front edge of the foot tray drop slightly.
In this position, the foot tray cannot be pushed back under the chair to the “stow” position unless
you first lift on the front edge of the tray.
To stow the foot tray, lift up on the front edge of the tray and slide it back under the recliner as
far as it will go.
Staff should always advise patients that the foot tray has been extended. Staff should never allow
a patient to stand on the foot tray unattended. Patients over 225 lbs. should not use the foot tray
as a step.
WARNING: Any recliner not equipped with a foot tray is not considered an
appropriate transport chair.
Foot tray is also available in yellow and can come with a warning label and clear tread.
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CHAIR OPTIONS AND ACCESSORIES
Options are chair features that must be installed at the factory when the chairs are produced.
Trendelenburg Option
The trendelenburg feature creates multiple positions from full recline through flat to full
trendelenburg. Refer to the in-service DVD for operating instructions and applicable section of this
manual. Use this feature only when the chair is in full recline position.
Accessories are features that may be ordered for your Champion chairs at any time. Some
installation may be required. Accessories can be installed in the factory or in the field by the
facility.
Fold-Away Side Tables
The fold-away side tables are mounted on the arms of the chair and can be ordered with cup holders.
Operate by:
1. Raising table and securing both support brackets.
2. Release brackets to return to stored position.
WARNING: DO NOT use table as a seat.
CAUTION: Remove items and fold tables down prior to moving the chair or the swing arm.
Cushion Wedge
This removable support provides additional surface for arm support as well as closing the gap between
inside of chair arms for smaller patients.
Head Pillow/Lumbar Support
This removable cushion can be used for head or lumbar support. The pillow attaches around back of chair
with hook and loop fastener strap to allow placement of pillow at various positions to best suit the patient.
IV Pole
Stainless construction, 1” diameter IV pole features two or four rams horn hooks, adjustable with infinite
positions; extended effective length 64”.
IV Pole Bracket
This bracket is used to mount IV pole on backside of either or both arms and accommodates a 1” diameter
pole.
IV Pole Base
The IV pole base accepts transfer of IV pole from chair bracket to IV pole base allowing patient to be mobile
and free of the chair.
TV Bracket
Right-hand mounting bracket for use with your selected monitor/television system.
NOTE: Not all chair functions, options and/or accessories are covered in the DVD.
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Note: Some components may have a different appearance as shown in the picture due to multiple
models of chairs. The serial number of the chair informs Customer Service of the proper
components for that chair.
TO INSERT:
PLACE IV POLE OVER CENTER,
PUSH INTO POSITION IN OPENING
AND TURN TO LOCK
TO REMOVE:
HOLD BASE IN POSITION WITH FOOT
TWIST TO UNLOCK
LIFT IV POLE TO REMOVE
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GENERAL MAINTENANCE AND CARE OF CHAIRS
WARNING: Place chair in a fully upright and securely latched position or a fully
reclined position when cleaning or maintaining your chair. Your recliner has moving
parts that create pinch points. A chair in the “TV” position moves very easily and may
create pinch points.
WARNING: Never clean or maintain your chair with an occupant in the chair.
CAUTION:Never lubricate the trendelenburg mechanism; doing so may cause the
trendelenburg mechanism to fail. Note: this mechanism is particularly prone to
damage due to power washing.
It is not necessary or recommended that moving parts of the chairs be lubricated. Keeping the
chair clean is the main maintenance requirement.
Actuation adjustment is routine maintenance required to keep your chairs performing at their best.
See Appendix I for specific instructions. Each facility should check their chairs and set their own
maintenance schedule.
CAUTION: This adjustment requires tightening or loosening fasteners that effect
the chair operation. If these components are tightened too much, the chair will be
difficult to operate. If they are loosened too much, the chair may “drift” from one
position to the next.
It is recommended that the underside of the chairs be checked periodically for waste materials
that have fallen under the chair. For this purpose, use the quick-release seat feature for removal
of the waste. It is also recommended that the thumb screws on the quick-release seat be
periodically checked to make sure they are tight.
Check that the hinge fasteners, latch mount and release mount fasteners are secure on the swing
arm chairs. The top of each latch mount has plastic buttons that are designed wear points. Check
the buttons and replace when worn to prevent damage to vinyl covers. These checks should be
done monthly, and then tailor to your findings. (See applicable schematics and parts listing to
identify these components).
If a part becomes worn or broken, see the sections regarding service and warranty for
information, please reference service and warranty section of this manual.
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Note: Some components may have a different appearance as shown in the picture due to multiple
models of chairs. The serial number of the chair informs Customer Service of the proper
components for that chair.
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Note: Some components may have a different appearance as shown in the picture due to multiple
models of chairs. The serial number of the chair informs Customer Service of the proper
components for that chair.
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