Champion Overnighter Series Troubleshooting guide

OPERATING INSTRUCTIONS AND SERVICE MANUAL
1-800-998-5018
CHAMPIONCHAIR.COM
SLEEPER CHAIRS
overnighter SERIES

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OM000OV Overnighter Manual REV 3 080119
CONTENTS
ITEM PAGE
Contents 1
In-Service Information 2
Special notes 3
Chair capacity information 4
Receiving new chairs 5
New chair inspection 5
To report damage 5
Return authorization 5
Storage 5
General cleaning precautions 6,7
General Cleaning - upholstery 7
General Infection control 7
Warranty procedure 8
Service information 9
Serial number 9
Parts identification 9
Service Parts Form 10
Information specific to the overnighter and loveseat 11-17
Overnighter and Loveseat Operating instructions: upright to chaise 12
Overnighter and Loveseat Operating instructions: upright to lay-down 13
Overnighter and Loveseat: Schematics, large assemblies 14
Overnighter and Loveseat: Schematics, back assembly 15
Overnighter and Loveseat: Schematics, seat base assembly 16
Overnighter and Loveseat: Parts list 17

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OM000OV Overnighter Manual REV 3 080119
In-Service Information
It is very important to Champion that our customers review all the materials in the in-service
package they receive.
By reviewing the in-service materials provided, you increase the useful life of the products by
helping to prevent their improper use, which may lead to premature damage and wear. You are
also helping to validate your warranty, as warranties cover material and workmanship failures, not
misuse or abuse. Use these in-Service tools for new employees and as a “refresher” for current
employees.
The following resources are available for you to assist your staff and occupants in operating the
chairs properly.
Website: www.championchair.com
Operators Manuals on CD
YouTube: www.youtube.com/user/ChampionChair1992
Field Sales Reps
In House Sales Reps
Network of Service Technicians
In House Service Team
You should receive an Operator’s Manual on CD with each shipment of chairs you receive from
Champion. If you would like information on any of these additional resources, please contact
Champion’s customer service department at 800-998-5018.
NOTE: Not all chair functions, options and/or accessories are covered in the CD.
NOTE: The information contained in this document is subject to change without notice.

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OM000OV Overnighter Manual REV 3 080119
WELCOME!
Champion Manufacturing Inc would like to thank you for selecting our products. We take great
care in making certain that our products leave the factory in flawless condition. Our products are
properly packaged to arrive in that same condition. We look forward to your enjoying many years
of good service from these products.
SPECIAL NOTES
WARNING/ CAUTION These terms refer to actions that may result in injury to chair
occupant or staff member and/ or damage to your product. Damage caused by improper
operation of your chair is not covered by your warranty.
Familiarize yourself and your staff with the operation of this product by reviewing the operating
instructions in this manual. If you have any questions regarding the operation of this product
please call Champion’s customer service department at 800-998-5018.
NOTE: The information contained in this document is subject to change without notice.

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OM000OV Overnighter Manual REV 3 080119
CHAIR CAPACITY INFORMATION
OVERNIGHTER SLEEPER:
526 series 300 lbs.
OVERNIGHTER LOVESEAT:
527 series 300 lbs./side

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OM000OV Overnighter Manual REV 3 080119
RECEIVING NEW CHAIRS
CAUTION: New chair inspection must be done by someone who has read the
operator’s manual and understands the instruction pages. Improper operation of the
chair may damage the chair and void your warranty.
New chair inspection
1. Remove all packing material including foam wrap and poly bag. If desired, the bag may
be replaced after examination.
2. Examine chair surfaces for damage.
3. Operate all chair functions and options. This may include casters and chair positions.
Do this immediately upon receipt of your chairs.
To report damage
1. If the freight carrier is still at your location (it is your right to hold the freight carrier
while you thoroughly inspect your delivery), note any damage on the bill of lading. Be
sure to keep shipping cartons, pallets and other shipping materials to prove damage to
the freight carrier. It is also important to save an undamaged carton and pallet in case
the chair must be returned to the factory.
2. Call Champion’s customer service immediately to report the damage: 800-998-5018.
3. All claims must be filed by the consignee and reported to Champion Manufacturing Inc
within 5 days of receipt of the shipment.
Return authorization
1. Champion customer service must authorize all returns. Champion customer service will
issue a return authorization number by fax or email. The customer does have the right
to refuse any damaged chair from the carrier at the time of delivery.
2. All returns must be sent prepaid by the sender with the exception of provable shipping
damage.
Storage
1. Cover chair and store in a dry area.
2. DO NOT place objects on top of the chair that may damage the vinyl.

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OM000OV Overnighter Manual REV 3 080119
GENERAL CLEANING PRECAUTIONS
CAUTION: Treat all stains immediately to prevent it becoming a permanent stain.
CAUTION: Several light applications of a cleaning agent are less harmful than a single
concentrated application to remove a stain.
WARNING: NEVER mix ammonia, or a cleaner with ammonia, with bleach as dangerous
compounds may result.
WARNING: When solvent type cleaners are being used, care should be exercised. KEEP
AWAY from fire or flame and use in a well-ventilated area.
CAUTION: Some fabric dyes, including indigo dyes commonly used in denim jeans,
may migrate to the surface of the material and have the ability to create a permanent
stain. This is increased by humidity and temperature and may be irreversible. To
reduce the likelihood of a problem from this or any stain, clean as soon as noticed.
CAUTION: Indiscriminate use of strong solvents can damage or discolor vinyl.
CAUTION: Do not use abrasive household cleansers or steel wool.
CAUTION: Residue left by cleaning agents will degrade and shorten the life and/or affect
the product’s appearance if not removed.
CAUTION: Do not use steam cleaning or hot water to clean.
CAUTION: Do not use an iodine-based solution or the upholstery will become stained.

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OM000OV Overnighter Manual REV 3 080119
GENERAL CLEANING - UPHOLSTERY
REGULAR CLEANING: Remove excess soil with a damp non-abrasive cloth. Use a soft white
cloth and solution of mild liquid soap or water based cleaner and water. Rinse all cleaning agents
thoroughly with water and dry with a soft cloth.
IMPORTANT: For specific cleaning instructions, please see manufacturer’s cleaning
instructions.
CAUTION: Do not use cleaners marked “for hard non-porous surfaces only” unless
approved by the upholstery manufacturer. Such use may cause surface deterioration.
CAUTION: Pretest any cleaning method or agent in a small hidden inconspicuous
area.
STAIN REMOVAL: For best results treat all stains immediately. Remove any fluids by blotting
with a clean, colorfast, absorbent cloth. Flush stain with water and dry with clean cloth. Remove
as much of the solid or semi-solid substances as possible using a flat object. After removal,
vacuum thoroughly using the proper attachments before cleaning with an agent. Clean stains or
spots from the edge of the stain working towards the center.
GENERAL INFECTION CONTROL
INFECTION CONTROL: A solution of up to 10% bleach and water may be used. After using
bleach solution be sure to rinse area with a soft cloth moistened with clear water and let dry.
Bleach solutions not completely removed can fade the material. Never use bleach in full strength
to clean these materials. Information in regard to the strength of bleach solution from the vinyl
manufacturer is meant to establish an upper limit beyond which damage might occur.

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OM000OV Overnighter Manual REV 3 080119
WARRANTY PROCEDURE
File a Warranty Claim
Calling customer service may institute a warranty claim. At that time, you will be asked to provide:
●your name and facility name
●your phone, fax number, email address
●the serial number of your product, and
●the nature of your problem
Having the above information available at the time that you call will speed the process. In order
to provide prompt accurate service, it may be necessary to request further information about the
chair function to accurately define the problem.
Warranty Coverage
Your coverage is per the Champion warranty. A copy of the current warranty was provided with
this manual for your convenience. Please read this document.
Warranty Does Not Apply If:
●Repairs have been made that were not authorized or under the
direction of Champion Manufacturing Inc’s service department.
●Required repairs are due to normal wear and tear.
●Product has been abused, improperly used or maintained.
●Alterations have been made to the chair.
●Improper cleaning agents have been used.
Whether your claim is covered under warranty may not always be determined at the time of your
call. Where the possibility of improper use exists, a determination will be made upon receipt of
damaged components or product. In these cases, components or product will be shipped with the
express understanding that if damage is not covered by warranty all costs are the
responsibility of your facility.
Note: Shipping charges are not covered under warranty with the exception of provable shipping
damage.

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OM000OV Overnighter Manual REV 3 080119
SERVICE INFORMATION
The mission of the customer service department is to get your chair up and running as quickly as
possible. It is critical that the customer service department know what product you have, and
exactly what is wrong with the product. If you have questions or problems, you should never
hesitate to call for assistance: 800-998-5018.
The most timely and cost-effective way for your chair to be repaired is for the Champion’s
customer service department to work with your maintenance department or equipment technician.
Determining the Problem
What is wrong with the chair should be determined by troubleshooting. The customer service
department will assist you with this by asking you questions about the chair function.
Serial Number
The chair serial number identifies the precise configuration of your chair; this is critical to receiving
correct components and instructions. This number is required to process your request.
On the standard overnighter sleeper:to find your serial number, go to back under lower left
flap, separate the hook and loop fastener to see the serial number.
On the overnighter loveseat: to find your serial number, go to back under lower left flap,
separate the hook and loop fastener to see the serial number.
PARTS IDENTIFICATION
To identify worn or damaged components please refer to appropriate product schematics.
To obtain repair part numbers refer to the parts listing key using the schematics page and item
number and please call Champion Manufacturing at 800-998-5018 for assistance.
Parts orders may be placed by using the convenient fax order form in this manual or by calling
Champion’s customer service at 800-998-5018.
When placing an order by phone you will be asked to provide:
●your name and facility name
●your phone, fax number, email address
●the serial number of your product, and
●the nature of your problem
Having the above information available at the time you call will expedite the process. In order to
provide prompt, accurate service it may be necessary to request further information about the
chair function to accurately define the problem.

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OM000OV Overnighter Manual REV 3 080119
SERVICE PARTS FORM
Please duplicate form for use
Ship to: Shipping instructions:
Facility: ______________________________ Ground: ______
Address: ______________________________ 3rd day: _______
______________________________ 2nd day: _______
City: ___________________ State_____ Zip________ Next day: _____
Telephone: (_____) _____ / _________ Fax: (_____) _____ / _________
Reminder: if no shipping choice is made, the least expensive way will be used.
Bill to:
Facility: ______________________________
Address: ______________________________
______________________________
City: ____________________ State_____ Zip_________
Order placed by: Purchase order #: ______________
Name: ________________________________ No order will be processed
Phone: (_____) _____ / _______ Ext.: ______ without a P.O. & SN number.
Email: _____________________________________
Model number: _________________________ Serial number: _________________
Part number
Page no. / part no.
Quantity
Champion Manufacturing Inc
2601 Industrial Parkway
Elkhart, IN 46516
Phone: [phone] fax: [phone]

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OM000OV Overnighter Manual REV 3 080119
INFORMATION SPECIFIC TO THE OVERNIGHTER AND LOVESEAT
Overnighter
Overnighter Loveseat

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OM000OV Overnighter Manual REV 3 080119
OVERNIGHTER
PARTS
PG/PART
DESCRIPTION
UPHOLSTERED ASSEMBLIES, FRAME BASE & CASTERS
14-A
BACK PILLOW ASSEMBLY
14-B
ARM ASM.; LH, SHOWN
14-C
REAR LOCKING CASTER
14-D
FRONT SWIVEL CASTER
14-E
FRAME BASE
14-F
BASE INSERT
14-G
SEAT BASE PULL-OUT ASM.
14-H
SEAT CUSHION ASSEMBLY
14-H1
SEAT CUSHION COVER ONLY
14-H2
SEAT FOAM ONLY (NOT SHOWN)
BACK ASSEMBLY
15-A
BACK PILLOW ASSEMBLY
15-A1
BACK PILLOW COVER ONLY (NOT SHOWN)
15-A2
BACK PILLOW FOAM ONLY (NOT SHOWN)
15-B
BACK FRAME ASSEMBLY
15-C
FOAM: TOP STRIP
15-D
OUTSIDE BACK UPHOLSTERED ASM.
15-E
BACK KICK-OUT UPH. COVER
15-F
BACK FABRIC PANEL
SEAT BASE ASSEMBLY
16-A
SEAT BASE ASSEMBLY
16-A1
SEAT BASE COVER (NOT SHOWN)
16-A2
SEAT BASE FOAM (NOT SHOWN)
16-B
SEAT BASE FRAME
16-C
PULL-OUT LEVER
16-D
PULL STRAP
16-E
SEAT BASE FACE BOARD ASM.
16-F
GLIDE, FRONT LEG
16-G
LEG SET, FRT. FACE BOARD